Company: Alliance Group

Duty Station: Nairobi (Kileleshwa Office) with occasional site travel.

Reporting to: Group Sales & Marketing Manager

Alliance Group is seeking to recruit a tech savvy Sales Executive to push revenue growth for 2 of its Hotels- Safari Beach Hotel-Diani, and Naro Moru River Lodge- Nyeri.

Job summary

The Sales Executive promotes the image, products and services... of the hotels to prospective individual, group or corporate clients.  Their focus is to follow up on leads, converting them to sales, thus providing increased client portfolio and revenue growth for the hotels.

Primary Duties & Responsibilities (includes but not limited to)


Continuously updates their knowledge on hotel products/ services, events calendar and tariffs. 
Generate, expand and maintains the client portfolio and database.
Meet or surpass budgeted sales targets.
Identify new sales opportunities through cross selling or up-selling tactics.
Conduct client surveys to identify client demographics, pricing points, product/ service preferences and marketing opportunities.
Make sales visits/calls to prospective as well as existing clients.
Prepare and present customized itineraries as per guests budgets.
Identify and apply for advertised tenders for hospitality services. 
Seek out networking and marketing opportunities with industry players. 
Take part in hospitality trade fairs, exhibitions, outdoor marketing promotions and events to show case hotel products/services.
Monitor emerging trends in the hospitality markets and advice on implementation of appropriate sales strategies.
Run social media advertising and marketing promotions to boost hotel room occupancies.
Liaise with hotel staff on confirmed bookings and event orders.
Closely monitor competitor activity.
Monitor and respond to client reviews and hotel ratings on online platforms.
Monitor occupancy forecasts and prepare individual sales reports.


Qualifications and Prerequisites


Degree or Diploma in Sales and Marketing, or business related field from a reputable institution.
Previous experience working in the hotel industry or a travel agency will be an added advantage.
Over 3 years proven practical experience in hospitality sales with evidence of working local  and regional networks.
Outstanding sales ability with proven achievement of revenue generation.
Excellent verbal and written communication skills 
Computer literate and impressive practical knowledge of online marketing tools and social media platforms.
Strong presentation and negotiation skills. 
Self-driven and demonstrated ability to work under minimum supervision.
Exceptional networking skills.
Must have a good understanding of outdoor industry and markets.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Reports to:  OPERATIONS MANAGER
Oversees:  Restaurant Hostess, Glass hands, Runners, Wait Staff, Bartenders, Mixologists, Baristas and casuals.
Job Summary
Safari Beach Hotel in Diani, South Coast is looking to recruit a dynamic customer centred F&B Manager to oversee the smooth operations of our outlets; Bushtracker Bar, Beach Bar, Tight Lines Bar & Lounge and Brasserie... restaurant.
Responsibilities include

Manage and organize the outlet staff as per desired job expectations.
Develop, and implement F&B  policies and procedures
Conduct routine staff briefings in respect of operational issues. 
Prepare departmental budgets and derive sales targets for the staffs.
Monitor and verify accuracy of orders, bills and payments via POS system.
Compile, review and circulate timely operational reports to the respective persons.
Assist customers in all inquiries in connection with hotel services/facilities.
Offer professional guidance and resolution for guest complaints and staff conflicts.
Develop and implement strategies to improve uptake of F&B products by clients.
Proactively seeks out business for events, banquets and function hosting for the Hotel.
Provide HR  administrative support in respect to duty allocation, shift planning, leave/off planning
Maintain sanitary conditions of the bars and restaurants.
Ensure staff compliance to statutory regulations especially to health certifications
Requisition and receive operational supplies whilst maintaining an accurate inventory.
Reporting all maintenance problems to the Repairs department and ensure follow up.
Closely monitor food orders, portion sizes, garnishing and presentation.
Able to delegate tasks where needed.
Perform any other responsibilities as assigned.

Qualifications

Tertiary training in Hotel/F&B operations with professional certification to match.
A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
Good Communication with excellent presentation & customer service skills.
Computer literacy and working knowledge of POS systems.
Must be a team player. 
A self-starter, go getter, fast thinker and able to multi-task and oversee multiple outlets.
Good composure and temperament able to work in a fast paced environment.
Must have a valid Food Handler certificate.
Either be a resident of Diani or willing to relocate.
Not employed elsewhere and ready to start work immediately.
 more
  • Hospitality
  • Hotel
  • Restaurant
Job Summary
Safari Beach Hotel in Diani, South Coast is looking to recruit a competent Hotel Chief Accountant to oversee the financial aspects of our operations and generate key final reports.
Responsibilities include

Ensure financial transactions are accurate and captured in the respective business systems.
Preparation of final financial statements.
Reconciliation of bank and cash... ledgers.
Implementation of controls to curb financial losses across the hotel operations.
Budgeting and financial forecasting.
Payroll processing
Tax processing
Asset management
Inventory management
General administration of Accounting team
Audit support
Implementation of auditors report recommendations.
Analyze and interpret financial data and recommend changes to improve operational performance.

Qualifications

CPA III finalist or BA in finance/ accounting
Proficiency in Hotel accounting software & Payroll systems.
Managerial experience as a lead financial expert for minimum of 5 years.
High standards of integrity and ethical practice.
Exceptional leadership skills
Ability to handle multiple tasks in a fast paced environment.
 more
  • Finance
  • Accounting
  • Audit
Job summary
Safari Beach Hotel, in South Coast Diani, is seeking to recruit a competent Hotel Stores Clerk to oversee the receiving of delivered supplies and manage issuing of items from the central store and beverage store in accordance to the Company procedures..
Primary Duties and Responsibilities include: (Not limited to)

Receive all hotel purchases with their delivery notes in the... presence of the Security personnel, Duty Manager or respective Head of Department and forward them to their respective store.
Verify delivery of all goods against the delivery note, LPO and the itemized product specifications.
Note any discrepancies/ damage and prepare a delivery discrepancy report to accounts for reimbursements.
Take note and refuse acceptance of damaged or incorrect items and issue a goods return note to that effect.
Maintain the custodianship of the central store and storage of all food, beverages and operational stock.
Maintain the receiving bay /stores in a clean sanitary state.
Receive and stock goods in a manner that makes it easily accessible to identify, verify, handle and maintain the store.
Adhere to the FIFO policy on stocks rotation and issuance of items from the stores.
Issue items to user department as per approved store requisitions.
Maintain documentation i.e. access & issuance log, for afterhours stocks issuance in line with internal controls and procedures.
Conduct inventory audits from the computerized inventory system to determine inventory levels and needs.
Monitor inventory stock levels and ensure adequate and sufficient stocks are in place for normal operations.
Conduct physical stock count on regular basis to ensure stocks tally with the Inventory Management system.
Ensure stock variances are investigated and information relayed to the finance department.
Work closely with the purchasing officer by routinely giving list of below par stocks needing replenishment.
Identify and report slow moving items to avoid over purchasing.
Conduct monthly stock take and report on the same.
Ensure maximum security of all storeroom areas, that no unauthorised person enters the stores and limit key access.
 Inform management and follow agreed procedures in the case of spoilage or damage of any item.
Control movement and usage of bottle empties and takes monthly stock of the same. 
Maintain and file accurate and organized records and documentations for future reference i.e. Goods received/returned notes, delivery notes etc.
Any other duties as may be assigned by Management.

Requirements

A relevant Diploma or Degree in a purchasing/ procurement, supply chain management, or business administration from a recognized Institution.
At least 3 years proven experience as a procurement officer preferably in a hotel set-up.
Knowledge of procurement procedures and statutory requirements.
Excellent drafting ,numeracy and reporting skills
Working Knowledge of an inventory management system.
High level of integrity, keen attention to detail and the ability to work autonomously.
Excellent record management skills
Talent for networking and negotiating.
Aptitude in decision making and strong leadership skills
 more
  • Procurement
  • Store-keeping
  • Supply Chain
Job Summary
Safari Beach Hotel in Diani, South Coast is looking to recruit a robust security professional to oversee security of the hotel assets, guests and staff on the premises. The interested applicants must be ready to relocate to Diani or be a resident of the area.
Responsibilities include

Prepare & Implement stringent SOPs to enhance security at the Hotel.
Train, Supervise and... allocate duties to security guards.
Conduct investigations and provide conclusive evidence on loss of property, accidents and liaise with security officials as directed by management.
Performs spot checks and searches to curtail property losses.
Maintain security reports and the integrity of investigations.
Identify any security threats that may be posed to the Hotel and corrective action required.

Required skills and qualifications:

Well trained in security operations and emerging threats from an accredited training facility.
Must have worked in a hotel set up before in a senior security role i.e. security supervisor, senior security officer etc.
Has a valid certificate of good conduct
Emergency response training certifications.
Friendly personality with good customer relations.
Well networked in the security industry.
 more
  • Security
  • Intelligence
Job Summary
Safari Beach Hotel in Diani, South Coast is looking to recruit a competent F&B Manager to oversee the smooth operations of our Bushtracker Bar, Beach Bar, Tight Lines Bar & Lounge and Brasserie restaurant. This could be a resident or swilling to relocate to the area.
Responsibilities include

Manage and organize the restaurant staff as per desired job expectations.
Develop, and... implement F&B  policies and procedures
Conduct routine staff briefings in respect of operational issues. 
Prepare departmental budgets and derive sales targets for the staffs.
Monitor and verify accuracy of orders, bills and payments via POS system.
Compile, review and circulate timely operational reports to the respective persons.
Assist customers in all inquiries in connection with hotel services/facilities.
Offer professional guidance and resolution for guest complaints and staff conflicts.
Develop and implement strategies to improve uptake of F&B products by clients.
Proactively seeks out business for events, banquets and function hosting for the Hotel.
Provide HR  administrative support in respect to duty allocation, shift planning, leave/off planning
Maintain sanitary conditions of the bars and restaurants.
Ensure staff compliance to statutory regulations especially to health certifications
Requisition and receive operational supplies whilst maintaining an accurate inventory.
Promptly report all maintenance problems to the Repairs department and ensure follow up.
Closely monitor food orders, portion sizes, garnishing and presentation.
Able to delegate tasks where needed.
Perform any other responsibilities as assigned.

Qualifications

Preferred tertiary training in Hotel/F&B operations with professional certification to match.
A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
Good Communication with excellent presentation & customer service skills.
Computer literacy and working knowledge of POS systems.
Must be a team player. 
A self-starter, go getter, fast thinker and able to multi task.
Good composure and temperament able to work in a fast paced environment.
Must have a valid Food Handler certificate.
 more
  • Hospitality
  • Hotel
  • Restaurant
Job summary
Safari Beach Hotel, in South Coast Diani, is seeking to recruit a competent Hotel Purchasing Officer tasked with overseeing purchases of quality supplies for the user departments.
Primary Duties and Responsibilities include: (Not limited to)

Compile and review all purchase indents.
Generate LPOs for approval.
Consistently track and communicate the status of requisitions,... contracts, orders and delivery of supplies.
Monitors stock movements and maintains adequate stock levels as per business needs.
Ascertains supplies quantities, qualities and specifications upon ordering and purchase.
Assists in financial controls by providing necessary cost estimates and adhering to set budgets.
Updates the computerized stock controls management system.
Constantly updates the vendor/ supplier database and conducts market pricing surveys.
Maintains communication with suppliers and responds to their inquires as per Company policy.
Arranges for and manages all product samples.
Maintains accurate and orderly records of related to purchases.
Prepares and submits timely purchase reports to the management and delivery discrepancy reports to the accounts department.
Facilitates the tendering process as per Company Procedures.
Conduct monthly stock takes. 
Any other duties as may be assigned by Management.

Qualifications & Prerequisites

A relevant Diploma or Degree in a purchasing/ procurement, supply chain management, or business administration from a recognized Institution.
At least 3 years proven experience as a procurement officer preferably in a hotel set-up.
Knowledge of procurement procedures and statutory requirements.
Excellent drafting ,numeracy and reporting skills
Working Knowledge of an inventory management system.
High level of integrity, keen attention to detail and the ability to work autonomously.
Excellent record management skills
Talent for networking and negotiating.
Aptitude in decision making and strong leadership skills
 more
  • Procurement
  • Store-keeping
  • Supply Chain
Location     :  SAFARI BEACH HOTEL (along Beach Road Diani)
Reports to :  C.E.O.
Oversees     :  Restaurant Hostess, Glass hands, Runners, Wait Staff, Bartenders, Mixologists, Baristas and casuals.
Job Summary
Safari Beach Hotel in Diani, South Coast is looking to recruit a competent F&B Manager to oversee the smooth operations of our Bushtracker Bar, Beach Bar, Tight Lines Bar & Lounge and... Brasserie restaurant. This could be a resident or swilling to relocate to the area.
 Visit our website for more information: https://safaribeachdiani.co.ke
Responsibilities include

Manage and organize the restaurant staff as per desired job expectations.
Develop, and implement F&B  policies and procedures
Conduct routine staff briefings in respect of operational issues. 
Prepare departmental budgets and derive sales targets for the staffs.
Monitor and verify accuracy of orders, bills and payments via POS system.
Compile, review and circulate timely operational reports to the respective persons.
Assist customers in all inquiries in connection with hotel services/facilities.
Offer professional guidance and resolution for guest complaints and staff conflicts.
Develop and implement strategies to improve uptake of F&B products by clients.
Proactively seeks out business for events, banquets and function hosting for the Hotel.
Provide HR  administrative support in respect to duty allocation, shift planning, leave/off planning
Maintain sanitary conditions of the bars and restaurants.
Ensure staff compliance to statutory regulations especially to health certifications
Requisition and receive operational supplies whilst maintaining an accurate inventory.
Promptly report all maintenance problems to the Repairs department and ensure follow up.
Closely monitor food orders, portion sizes, garnishing and presentation.
Able to delegate tasks where needed.
Perform any other responsibilities as assigned.

Qualifications

Preferred tertiary training in Hotel/F&B operations with professional certification to match.
A minimum 3 years Managerial / leadership posting in a busy hospitality establishment.
Good Communication with excellent presentation & customer service skills.
Computer literacy and working knowledge of POS systems.
Must be a team player. 
A self-starter, go getter, fast thinker and able to multi task.
Good composure and temperament able to work in a fast paced environment.
Must have a valid Food Handler certificate.
 more
  • Hospitality
  • Hotel
  • Restaurant