To oversee a team of valuers while ensuring to provide accurate and reliable property valuations to support property transactions, investment decisions and financial assessments; ensuring compliance.

Bachelor’s Degree in Land Economics or Land Management & Valuation
At least 6 + years’ work experience in a similar role.
A professional member of The Institution of surveyors of Uganda... (MISU/RSU) or an MRICS registered more

Ensure safe transportation of staff and company documents in a timely manner to and from company destinations.

‘O’ Level Certificate.
3 years experience in driving.
Relevant driving certifications

Responsible for overseeing all procurement processes within the business by ensuing timely procurement, delivery of high-quality products and proper processing of assigned orders. The role involves strategic planning, supplier management, contract negotiation and collaboration with all teams to support operational efficiency.

Bachelor’s Degree in Procurement & Logistic/Supply chain... Management
6 + years’ experience in a similar Procurement role.
Master’s degree or a relevant professional certification like CIPS more

Responsible for Marketing, leasing and sales for Residential & Commercial properties on the company’s profile.

Bachelor’s Degree in real estate related subjects and Marketing: Land Economics, Architecture, Urban Planning, Sales, and Marketing.
Minimum of 3 years relevant experience.

Responsible to deputize the Property manager in acting as the onsite representative by overseeing maintenance works, supervising contractors, maintaining the corporate accountability and coordinating all property activities.

Diploma in Technical/Building/Engineering field.
Minimum of 3 years relevant experience

Support the development of the marketing function and create visibility for retail clients by carrying out effective marketing plans.

Bachelor’s Degree in Marketing
Minimum of 2 years’ experience in a similar marketing role

To assess the value of various assets and provide accurate valuations to support property transactions, investment decisions and financial assessments.

Bachelor’s degree in Land Economics or Land Management & Valuation
Minimum of 2 years relevant experience.

JOB SUMMARY


This role encompasses all aspects of Centre management and effective maximization of income through useful management frameworks and asset control. Additional responsibilities of this role included budget control, overseeing leasing contracts, procurement services, management of third-party service contracts and directs maintenance procedures. This role also involves the... development and implementation of center policies, procedures and ensures that all operations are in accordance with established health and safety regulations. It also guarantees services provided are of acceptable quality at the least possible cost, while providing management with all relevant feedback.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Centre Management:


Monitor market activities regarding tenant movement, new developments, major vacancies, and other landlord strategies.
Attends meetings/functions related to the successful operation of the Centre.
Initiates proposals for refurbishments and oversee implementation.
Maintain hands-on control of projects.
Review the building status/grade annually and maintain the standards within those grades.
Ensures the Center is well managed, safe and clean.


Client Reporting:


Provides accurate information to client in agreed format timeously.
Analysis of monthly income/expenses.
Monitors turnover rentals.
Analysis of operating costs for every quarter vis-a-vis approved forecasts.
Monitors all general recoveries every month.


      Planning & Budgeting:


Prepares and completes budgets by January of each year.
Review rental quarterly and ensure the best possible rate is achieved and maintained.
Develop business plans for the Centre.
5-year budget - preparation and control.
Quarterly review and monitoring results.


Debtors & Creditors Management:


Undertake monthly interaction meetings with debtors, their manager and leasing to ensure appropriate action taken and approve legal action.


Tenant Management:

New Tenants:


Determines and recommends letting mandates (i.e. rental levels etc.)
Undertake lease negotiation and maintenance of tenant relationships.
Controls new leases and records the same.
Controls / oversees new installation (through the technical manager), including: Premises design
Sign off acceptance of complete premise
Control of contractors


Existing Tenants:


Renews lease agreements in line with pre-determined letting mandates.
Tenant liaison and public relations.
Plans, coordinates and controls center promotions.
Records tenant turnover levels.
Undertake lease negotiation and maintenance of tenant relationships.
Deals with correspondence/interaction with tenants as required.
Ensures that all vacant space is let or in a presentable state
Ensure overall tenant satisfaction


Expense Control:


Checks and approves payment of accounts.
Controls cleaning, consumables, electrical and general maintenance.
Ensures effective performance of contractors.


Public Relations:


Establishes and maintains sound public relations.
Attracts adequate foot-fall to the Centre.
Create Advertising materials.
Motivates and assists tenants to improve their services.


EDUCATION AND EXPERIENCE


1st Degree in Estate Management or related discipline.
Master’s degree in Business Administration, Estate Management or Facility Management.
Membership of  NIESV & ESVARBON or IFMA is an added advantage.
Minimum 10 years of professional work experience, 5 of which should be experience in Centre management position in a large retail business.
Applicant must be resident in Benin.


REQUIRED COMPETENCIES AND ABILITIES


Supervisory and managerial ability
Excellent oral & written communication skills
Excellent client relations
Proactiveness and attention to details
Strategic planning and Adaptability
Emotional intelligence
Speed and decisiveness
Analytical and Negotiating skills
Strong leadership skills; proven track record of managing multicultural teams.
Property management and customer service skills more

Scope


Generate and execute new Estate brokerage, Property management and Valuations briefs/business for the branch office. Charged with managing and running the full operations of assigned branch for profitability. Responsible for overseeing the operations of the Capital Markets(estate brokerage and agency), Property/Facility Management and Valuations portfolio in the branch. Responsible for... managing existing client portfolio and increasing same for the branch.


Experience


1st degree in Estate Management with a minimum of 2nd class grade
Minimum of 12-15 years real estate brokerage, valuation and property/facility management experience
Must be an Associate Member, NIESV
Must be a member of ESVARBON
Associate membership of RICS is a plus


Knowledge, Skills and Attributes required to execute the job


Strong knowledge of the real estate market in location where vacancy is situated- Portharcourt
Ability to develop good working relationships with Clients, staff, vendors and contractors
Well organised and have excellent spoken and written communication skills, as well as customer and client management skills.
Multitasking and Problem-solving skill
Smart negotiation skills
Ability to make quick judgement and spontaneous decisions


Systems & IT competence


MS Word; MS Excel; MS PowerPoint; MS Outlook more

Scope


Oversee assigned Knight Frank facilities operations, manage facilities budgets, direct routine maintenance, manage risk, manage contractors, oversee security and cleaning vendors and conducting site inspections.


Responsibilities


Performs audit of facilities in all managed properties to identify gaps, make recommendations to close gaps and implement action plan
Conduct... regular risk assessment of all facilities and eradicate all identified risks
Develop and implement facility management procedural manual and maintainance schedule for assigned properties
Conduct proactive preventive checks on all facilities in order to avoid downtime
Works with Tenders committee to review and advise on quotes sent in by Contractors. Conduct regular market survey to keep abreast of cost of technical equipment and parts
Manage all vendors and contractors to ensure they deliver on repairs, renovations and maintenance contracts within timeline
Oversees and conducts regular training for all Facility management staff
Prepares, manages and defend Service charge budget of all properties.
Work with the Facility managers and Finance team to prepare service charge account. Reviews and approves service charge account and presents to clients and occupiers
Reviews and approves all properties’service charge apportionment
Ensures that all facilities meet government regulations and environmental, health and security standards. Liases with all regulatory bodies
Project management of all construction, renovations and refurbishments activities on properties
Oversees the security and cleaning activities of all properties to ensure safety and cleanliness
Prepares and submits relevant reports on all Facilities to Knight Frank, Clients and occupiers.


Person Specification


1st Degree in Electrical Engineering 
Masters degree in Project Management, Facility Management or Engineering
Membership of COREN is an added advantage
12-15 years core Facility Management experience 
Strong experience in managing multi-tenanted commercial properties. more