JOB PURPOSE STATEMENT

The job holder is responsible for designing, developing, and maintaining software solutions, including:


Ensuring code quality and optimizing performance.
Enhancing user satisfaction by adhering to best practices and collaborating with the team.
Improving system reliability and supporting the ICT department in achieving its objectives.


KEY... RESPONSIBILITIES 


System Development – Build and maintain software solutions that meet standards, ensuring reliability and performance.
System Maintenance  – Apply best practices, conduct code reviews, and write tests to keep code efficient and maintainable.
User Support: Facilitate user satisfaction through collaboration with relevant stakeholders and adhering to best practices and
Innovation and Continuous improvement: Innovate new ideas to improve developed processes.
Reporting and Documentation: Create systems and projects documentation processes.
Any other responsibilities assigned


KEY ACCOUNTABILITIES


Efficient and high-quality code.
Efficiency system in scalability
Stakeholder satisfaction.
Timely completion of projects.


MAIN ACTIVITIES

Systems Development (40%)


Engage in the complete software development lifecycle, from gathering requirements and designing system architecture to coding, testing, and deploying software solutions.
Follow industry-standard coding practices.
Build systems that are reliable and performant, ensuring they can handle the expected workload efficiently.
Write unit tests, integration tests, and conduct thorough testing to ensure the code functions as expected and is free of bugs before deployment.
Work closely with UI/UX designers to develop intuitive and user-friendly interfaces that meet user needs and expectations.
Design and implement scalable solutions that can grow with the business, ensuring systems remain efficient as user load increases.
Facilitate iterative testing and feedback before full-scale development.


System Maintenance and projects support (20%)


Regularly update existing systems to ensure they remain functional, secure, and aligned with evolving organizational needs Maintain consistent code style and writing.
Fix bugs and patches, perform upgrades, and troubleshoot issues as they arise Optimize database performance and queries to enhance application efficiency.
Analyze and improve database performance by optimizing queries, indexing strategies and schema designs.
Monitor database performance and make adjustments as needed to enhance overall application efficiency and responsiveness.
Monitor system performance metrics to identify bottlenecks or areas that require optimization.
Proactively address potential issues that could lead to system downtime, ensuring high availability and reliability.


User Support (10%)


Implement features that enhance usability, making the software more user friendly.
Train employees on systems use.
Engage with other teams such as design, product management, quality assurance, and operations to align on project goals and ensure cohesive execution.
Maintain open and clear communication with stakeholders to keep everyone informed about project progress, potential issues, and timelines.
Work together with team members to brainstorm and resolve challenges that arise during development, testing, or deployment phases.
Collect and analyze user feedback to continuously refine and improve the user experience, ensuring the software evolves with user needs.


Innovation and Continuous improvement (10%)


Stay updated with the latest technologies, frameworks, and tools that could enhance the development process or improve product offerings.
Conduct feasibility studies and present findings to stakeholders.
Develop prototypes for new features or products.
Provide constructive feedback during retrospectives or team meetings to help refine development practices, tool usage, and team workflows.
Actively participate in initiatives that aim to improve efficiency, reduce waste, and enhance the overall development process.
Participate in regular code reviews with peers to identify and rectify issues early in the development process, fostering a culture of continuous improvement.
Engage the Senior Developer for coaching and mentorship.


Reporting and Documentation (10%)


Create documentation for system architecture, design decisions, and development for future developers
Write user manuals and guides that help end-users navigate and make the most of the software features.
Maintain and update documentation as systems evolve,
Facilitate knowledge sharing within the team and supporting long-term system maintenance.


Learning & Development (5%)


Participate in training sessions and workshops to enhance skills.
Stay updated with industry trends and technologies relevant to the company’s needs.


Other duties assigned from time to time (5%)

KEY FOCUS AREAS

Relationships


ICT Team
Digital Content Officer


Processes


Software Development & Management
Systems Onboarding
Change Management
IT Security Management


Decision Making & Communication


Ensuring code quality and consistency
Map Automation
Mitigating user requirements and expectations
 Improving system performance


Revenue


Revenue generation and cost management responsibility


COMPETENCY REQUIREMENTS


Proficiency in Programming Languages and Frameworks
Proper Understanding of Software Development Life Cycle (SDLC)
Analytical skills
Problem-Solving skills
Proper communication and collaboration skills


QUALIFICATION AND EXPERIENCE REQUIREMENTS


Bachelor’s Degree in Computer Science or any related field.
Minimum of 1 year of experience in software development or related field
Training in Javascript, node.js, react, and related languages and database management.
Diploma in a Program Development is an added advantage


TOOLS & TECHNOLOGY


Programming Languages: JavaScript
Frameworks: NodeJS, NextJS
Libraries: React
Version Control: Git, GitHub
Database: MySQL
Other tools: VS Code, Postman more

JOB PURPOSE STATEMENT

The job holder is responsible for designing, developing and maintaining robust software systems, including:


Software system development
Improving system reliability and supporting the ICT department in achieving its objectives.
Code reviews.
Resolving technical issues to support the team’s overall productivity and success.


KEY... RESPONSIBILITIES


Software Systems Development: Develop scalable and efficient software systems that meet business needs and handle growth.
Software Systems Maintenance: Maintain existing systems and implement security measures to protect systems from vulnerabilities and threats.
User Support: Facilitate user satisfaction through collaboration with relevant stakeholders and adhering to best practices and
Innovation and Continuous improvement: Innovate new ideas to improve developed processes.
Reporting and Documentation: Create systems and projects documentation processes.
Any other responsibilities assigned.


KEY ACCOUNTABILITIES


Effective use of project management tools
Scalable software systems.
Efficient and high-quality codes


MAIN ACTIVITIES

Software Systems Development (25%)


Design and build software solutions that can handle growing volume of data and user interactions without compromising performance.
Gather requirements for designing system architecture, and coding with scalability in mind.
Carry out effective Business reviews with users
Document comprehensive Business Review Documentation
mplement security measures by incorporating best practices such as encryption, access controls, and secure coding practices.
Carry out unit testing for solutions developed.
Carry out user testing.
Ensure effective system integration.


Software Systems Maintenance (25%)


Continuously monitor and review existing software systems to identify and address bugs or performance issues.
Implement fixes and improvements to resolve problems and prevent recurring issues.
Perform routine maintenance, update software components, and testing for potential issues.
Implement security measures through the software development process to protect systems from potential threats and vulnerabilities.
Regularly review and update security protocols to address new and emerging threats.
Analyze and improve database performance by optimizing queries, indexing strategies, and schema designs.
Ensure that database interactions are efficient and do not create performance bottlenecks for applications.
Monitor database performance and make adjustments as needed to enhance overall application efficiency and responsiveness.
Regularly evaluate and adjust the system to accommodate increasing demands and enhance overall efficiency.
Fixing bugs and optimizing performance
Enhance database performance and queries


Code Reviews (10%)


Review code to ensure it meets quality standards and follows coding conventions.
Evaluate code for efficiency, readability, and maintainability.
Provide feedback and suggest improvements to ensure consistency and adherence to best practices.
Identify potential errors, bugs, or vulnerabilities before they become issues in production.
Share feedback, best practices, and involve mentees in various stages of the development lifecycle.
Recommend secure coding practices to safeguard the application.
Address any issues or potential risks before code is merged into the main codebase.


User Support (10%)


Participate in meetings and discussions to align development efforts with broader business goals, gather feedback, and make necessary adjustments to software projects.
 Collaborate with users to align software solutions with business goals.


Innovation and Continuous improvement (10%)


Stay updated with the latest technologies, frameworks, and tools that could enhance the development process or improve product offerings.
Conduct feasibility studies and present findings to stakeholders.
Streamline development processes, through automation, adopting new tools, or refining existing workflows.
Develop prototypes for new features or products.
Provide constructive feedback during retrospectives or team meetings to help refine development practices, tool usage, and team workflows.
Actively participate in initiatives that aim to improve efficiency, reduce waste, and enhance the overall development process.
Participate in regular code reviews with peers to identify and rectify issues early in the development process, fostering a culture of continuous improvement.


Reporting and Documentation (10%)


Create documentation for system architecture, design decisions, and development for future developers
Write user manuals and guides that help end-users navigate and make the most of the software features.
Maintain and update documentation as systems evolve,
Facilitate knowledge sharing within the team and supporting long-term system maintenance.


Learning & Development (5%)


Participate in training sessions and workshops to enhance skills.
Stay updated with industry trends and technologies relevant to the company’s needs.


Other duties assigned from time to time (5%)

KEY FOCUS AREAS

Supervisory Responsibility/ Work Relationships


Work with all departments in regards to ICT software.


Processes


Software Development & Management
Systems Onboarding
Change Management
IT Security Management
Decision Making & Communication
Resolving complex bugs in the system
Determining the best architecture for a new feature
Ensuring code quality during reviews
Deciding when to refactor existing code
Revenue generation and cost management


COMPETENCY REQUIREMENTS


Expertise in full-stack development
Strong knowledge in version control
Dev Ops knowledge
Good interpersonal skills
Mentorship skills
Communication skills
Problem-solving skills
Analytical skills


QUALIFICATION AND EXPERIENCE REQUIREMENTS


Bachelor’s Degree in Computer Science, Software Engineering, Or A Related Field
Advanced training in JavaScript, node.js, react, Django, Python and database management.
Minimum 2 years of experience in software development with a focus on full-stack development.


TOOLS & TECHNOLOGY


Development Tools: Visual Studio Code, Git, GitHub
Frontend Technologies: React, JavaScript, HTML/CSS
Backend Technologies: Node.js, Express.js, Go, Django, Python
Database: MySQL, MongoDB
Version Control: Git
Operating Systems: Linux, Windows more

Job Purpose Statement
Responsible for coordinating with company management to identify business policies, procedures and potential risks, implementing policies and procedures to uphold laws and regulations and monitoring the company’s adherence to those policies and procedures.  These include: –
Duties and responsibilities

Business process Definition: Assist in development, implementation and... maintaining customer centric business processes and ensure that they are operationalized in all relevant departments and systems.
Defining a Business Process Review Framework – Assist in developing a business process review framework to guide the development of processes to ensure clarity on the “what” and the “how” of improving the existing business processes.
Business Process Re-engineering: Assist in Continuously reviewing business processes in line with changing customer expectations and systems.
Compliance: Assist in conducting audits and risk assessments to identify and alleviate compliance-associated risks. Take action in dealing with noncompliance situations, creating realistic plans to overcome them.
Service Level Management (SLA): Assist in driving the definition, measurement and implementation of SLAs, their review and adherence.
Risk Management: Assist in monitoring the level of performance against operational risk management Key Risk Indicators (KRIs) as measured by standards set by group risk.
Project management: Assist in managing projects that involve the review, management and automation of business processes.
People Management – Communicate with employees and make sure everyone is aware of what they need to do to comply. Support in management of the staff within the department as per HR standards and guidance.
Reporting: Consistently report to management the organization’s compliance with laws, regulations and internal policies & procedures.
Identification of the Business processes and procedures to be documented

Qualification And Experience Requirements

Bachelor’s degree in Operations management, business management, legal studies, business administration, project management or a similar field of study.
A professional qualification in finance, operations, real estate or any other field is an added advantage.
1-2 years of experience in an operations, compliance or finance preferable in FMCG, Manufacturing or financial services industries.
Proficiency in word processing, spreadsheet and presentation software
Practical experience in the use of CRM and BPR management systems will be an added advantage
Project Management certification is an added advantage. more

Job Purpose
We are seeking for an experienced Water services supervisor to lead and oversee the work at our Optiven Water Department. The eligible person will be responsible for ensuring the efficiency of business operations and marketing as well as setting strategic goals for the future.
S/he will be a competent leader able to provide guidance that enhances performance in a manner which... incorporates the company’s vision and culture. The goal will be to ensure the profitability of our company’s activities to drive sustainable development and long-term success.
Duties and responsibilities:

Grow and develop the water business to run efficiently and effectively to profitability.
Coordinate water activities for example ensuring all customers’ requests on meters are handled on time.
Manage customer complaints on water connections.
Ensure all water bills are paid on time for analog meters.
Ensure there are no illegal water connections.
Work together with Optiven Finance department on financial analysis of KPLC payments vs. Revenue to see if it’s really profitable.
Keep record of all water assets and ensure they are safe and well managed.
Manage all boreholes to ensure the steady supply of water to customers, minimal breakdowns, and repairs.

Qualification.

Been a business manager for at least 2 years
Degree in a business-related course
Financial Literacy – at least CPA Section 2
Good customer service skills.
Willing and able to do 60% Fieldwork and 40% office.
High levels of integrity. more

Job Purpose Statement
To manage overall end-to-end customer experience within the Group through all channels and touchpoints using well-defined standards and processes. The role oversees and leads the improvement of all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle with a focus on creating positive customer Impact and hence a positive impact... on the company’s bottom line.

Developing and implementing customer experience strategies and initiatives
Analyzing customer feedback and data to identify improvement opportunities
Ensuring consistent and positive customer interactions across all touchpoints
Collaborating with cross-functional teams to enhance customer satisfaction
Monitoring customer metrics and reporting on CX performance.

Key Responsibilities

Customer Experience Standards: Define, implement, and review Optiven Group’s customer experience standards and guidelines and align them to overall corporate strategic goals
Continuous improvement: Develop and implement strategies to improve customer interactions across multiple touchpoints and channels for all Optiven SBU’s
Voice of the Customer: Collect, collate & analyze customer feedback and data to provide insights into the customers’ needs, identify customer pain points and different ways to improve the customer journey and create a positive experience
Stakeholder Management: Collaborate with cross-functional teams, to align customer experience efforts with business goals and objectives.
Training: Develop training programs to educate staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the group
Service Excellence Management: Monitor and measure key performance indicators (KPIs) related to customer experience & create strategic alignment for Customer Experience KPIs
Business Process Management: Establish and manage key customer experience processes, carry out process improvement and change management.
People Management: Manage the team allocated to ensure team cohesion and productivity

Key Accountabilities

Custodian of Customer Experience Standards
Customer Feedback management and reporting
Customer Experience metric planning, measurement & reporting
Business process implementation as per SLA
Voice of the Customer measurement

Main Activities
Customer Experience Standards:

Define Optiven Group’s customer experience standards that are aligned to the Corporate values
Define the standards implementation guidelines & articulate the same across the group.
Articulate &Implement the customer experience standards and guidelines to ensure consistent and exceptional service delivery for building customer relations
Review the standards and guidelines in line with changing regulations and market dynamics

Service Excellence Management

Monitor and measure key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders
Work with Stakeholders within the organization to drive internal customer satisfaction aimed at driving the ultimate experience for Optiven’s customer
Create strategic alignment for Customer Experience KPIs and ownership throughout the organization

Voice of the Customer:

Collect customer feedback and data form all channels, via surveys and other feedback channels
Collate & analyze to provide insights into the customers need and identify customer pain points and different ways to improve the customer journey
Drive processes to identify and correct gaps in the customer experience based upon direct and indirect customer feedback
Communicate the findings to stakeholders and design interventions to create a positive experience
Monitor and report on implementation of these initiatives

Business Process Management

Establish and manage key customer experience processes, including but not limited to customer contact facilities, customer interaction model, , complaint management, voice of customer, customer retention management, performance metrics, process improvement and change management.
Ensure all processes are at all times compliant to regulatory and risk-related requirements.

Continuous improvement

In connection with the business leadership, develop initiatives to improve customer interactions across multiple touchpoints and channels for all Optiven SBU’s
Follow up for implementation of these initiatives
Report on progress and analyze impact
Review and improve on initiatives

Stakeholder Management:

Collaborate with cross-functional teams, such as conversion, global markets, marketing, projects, registry, hospitality, construction, Optiven water and the telemarketing team, to align customer experience efforts with business goals and objectives.

Training:

Develop training programs to educate staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the group
Deliver programs alongside service providers
Monitor effectiveness of the training alongside HR

People Management

Be involved in the recruitment, training and coaching of the customer service team
Carry out performance and disciplinary management as per HR processes
Build and motivate the team for optimal performance

Key Focus Areas
Supervisory Responsibility/ Work Relationships

Employee satisfaction
Employee retention
Competence development

Processes 

Customer Experience
Communication
Risk Management
Budgeting and Cost Management

Decision Making & Communication

Appropriateness of the unit structure
Customer Experience improvement initiatives
Customer Experience Metrics Measures
Delegated authority to resolve customer experience related issues
Work Schedules

Revenue generation and cost management responsibility

Customer attrition
Indirect impact on Income (revenue) targets
Expense management

Competency Requirements

Ability to inspire people to meet and exceed customer expectations
Excellent Written and Communication Skills
Leadership to nurture and manage changes
Interpersonal skills to create and maintain relevant business networks and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance
Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture
Performance Management to optimize own and team’s productivity
Knowledge and experience of business process review to provide guidance on strategic / continuous improvement within the Group
Technical skills to effectively perform and/or guide the performance of Business and Operations teams’ activities/tasks in a manner that consistently achieves high quality standards and benchmarks

Qualification And Experience Requirements

University degree or equivalent preferably in communication, marketing, PR, or business. An MBA will be an added advantage
Minimum of 5 years’ experience in Customer Experience or Business operations, 2 of which should have been in a supervisory capacity.
Customer Experience or a Service Excellence certification will be an added advantage
Experience leading change and inspiring teams with an exciting future vision more

JOB PURPOSE:
The Human Resource Assistant will support the HR & Administration Officer in coordinating HR activities and ensuring compliance with human resource policies, processes, and procedures. This role also involves providing administrative support to the HR department, maintaining up-to-date employee records, and assisting in various HR functions such as recruitment, training, and employee... relations.
PRINCIPAL RESPONSIBILITIES:

Support in the implementation of HR policies, practices, and processes in compliance with labor laws, employee contracts, and internal HR policies.
Provide administrative support in the business operations, including leave administration, payroll data entry, statutory payments, document preparation, and record keeping.
Maintain up-to-date documentation of manual and HRIS, and file/scan related personnel records.
Assist in administering the grievance handling and disciplinary process as defined in the Company Policy.
Engage and communicate with employees on new policies, procedures, and organizational changes, gathering feedback.
Support in resolving staff welfare issues, Employee Relations and managing health and safety matters within the workplace.
Assist in coordinating staff training and development plans.
Support the recruitment and selection process by coordinating interviews and facilitating the induction and on-boarding process for new hires to ensure smooth integration.
Help organize and coordinate meetings, training sessions, conferences, workshops, and other company events.
Prepare periodic (daily, weekly and monthly) HR reports.
Perform other duties as maybe assigned from time to time.

KNOWLEDGE AND EXPERIENCE:

Education: Bachelor’s degree in Human Resources from a reputable institution of higher learning, CHRP certification will be an added advantage.
Experience: 1-3 years of experience in human resources and administrative roles.

SKILLS

Proficiency in MS Office (Word, Excel, PowerPoint) and HRIS systems.
Knowledge of Local employment laws.
Excellent communication (both verbal and written) and presentation skills.
Persistent and results-oriented.
Ability to adapt quickly in a performance-based culture environment.
Ability to work under pressure and meet strict deadlines.
Ability to work both independently and collaboratively within a team environment.

EXPECTATIONS:

Maintain the highest standards of work ethics.
Observe strict confidentiality of all company information.
Adhere to company policies, regulations, and culture.
Meet performance expectations and contribute to the team’s success.
High levels of honesty/integrity and professionalism. more

Job Summary

We are seeking to hire two highly competent and outstanding individuals who are dynamic and passionate about delivering results to join our finance and accounts team in Nairobi.
 The successful persons will be responsible for the general accounting function including preparing journal entries, maintaining balance sheet schedules and ledgers and account and bank reconciliations.... They will also be assisting with monthly closings and account analysis as well as supporting the Finance & Accounts Manager in carrying out the responsibilities of the accounting department.

Responsibilities

Giving daily and weekly updates aimed at improving financial records.
Updating and maintaining accounting journals, ledgers and other records detailing financial business transactions.
Preparation of monthly closings and preparation of monthly financial statements.
Reconciling and maintaining balance sheet accounts.
Preparing tax computations and returns as well as assisting in preparing budgets and forecasts.
Preparing payrolls and submitting PAYE, VAT, NSSF and NHIF.
Drawing up monthly financial reports i.e. expense reports.
Administering accounts receivable and accounts payable.
Maintaining accurate debtors’ and creditors’ records and liaising with the sales team to ensure prompt debt collection and prompt creditor payment.
Posting all transactions to the accounting software on a daily basis, i.e. disbursements, payments made out, and cash received.
Monitoring and resolving bank issues including fee anomalies and check differences.
Ensuring up-to-date payment of utilities
Performing regular reconciliations of the general ledger.
Maintaining accurate and up-to-date records of all financial transactions.
Assisting with year-end closings.
Assisting with the preparation and coordination of the audit process.
Assisting with implementing and maintaining internal financial controls and procedures.
Carrying out other related tasks as might be required from time to time.

Requirements

Bachelor of Commerce in Finance and/or CPA K
Member of a professional body i.e. ICPAK is an added advantage
At least 2 years’ experience in a busy and fast- paced environment.
Must be very proficient in accounting software i.e. quick books.
Conversant with filling statutory returns.
Knowledge of accounting principles and best practices i.e. GAAP
Knowledge of financial reporting.
Knowledge of local and international laws regarding accounting, finances and taxation.

Skills

Attention to detail and accuracy.
Ability to work independently under minimal supervision.
Ability to multi-task and get things done to completion.
Ability to meet strict deadlines.
Excellent planning and organizational skills.
Result oriented and deadline-driven.
Good scheduling and monitoring skills.
Excellent Communication skills.
Problem analysis and problem-solving skills.
Excellent reporting skills.
Team player.
Confidentiality.
Adaptability.
Initiative.
Integrity.

Last day of application is 31st May 2024. more

Job Summary:
We are seeking to hire an ambitious and self-motivated person to join our team as an Assistant Supervisor – Registry. The successful candidate will play a crucial role in ensuring the efficiency and compliance of our documentation processes.
Duties and responsibilities: –

Assist the Registry & Documentation Manager in vetting and verifying all documents and ensure adherence to... relevant regulations.
Ensure compliance with documentation needs through client and research collaboration, assign resources and update management on projects.
Maintain adherence to the company’s policy in enhancing client relations through communicating and informing them on the status of their needs.
Assist the Registry & Documentation Manager in overseeing issuance of completion documents by generating a periodic tracking report. i.e., daily, weekly and monthly.
Assist in following up and tracking legal documents and external correspondence and ensure all legal documents are free of error.
Assist in ensuring effective utilization of existing systems for all operational requirements. Additionally, maintain an active account for relevant systems and regularly back up all data, ensuring its safety and integrity on a weekly basis.
Train, mentor and guide new staff on improving efficiency and evaluate their performance regularly.
Help in archiving documents and materials logically and accurately for future use.
Update customers’ register for all our clients who have our projects.
Coordinate with different departments to achieve end results, convey these to management, and develop new documentation and distribution ideas and thought processes.
Improve quality consistently through discussions with clients, marketers and the management.
Identify and apply new communication trends appropriately to business.
Exhibit professional conduct in performing day-to-day tasks thus promoting good ethics
Assist in drafting, implementing and improving the company documentation policies.
Perform any other duties as may be assigned by management from time to time.

Required skills, knowledge and experience: –

Bachelor’s degree in Information Science, Business Management or a related course of study.
Have a minimum of 5 years’ experience in a similar position.
Strong team working and management skills.
Ability to prioritize, manage time well and multitask.
Strong interpersonal, communication and customer service skills.
Excellent presentation and report writing skills.
Proficiency with specific software, such as document management systems and/or customer relation management programs.
Strong IT skills and familiarity with the use of databases.
Ability to work independently with better result output.
Must be a person of high integrity and confidentiality.
Attention to detail and accuracy.
Ability to work independently under minimal supervision.
Ability to multi-task and get things done to completion.
Result oriented and deadline-driven.
Excellent Communication skills.
Problem analysis and problem-solving skills.
Must be a great team player.

Last day of application is 10th June 2024. more

We seek to hire experienced, self-driven and results oriented candidates to fill in the role of Property Sales & Marketing Executive. The desired persons will be reporting to the Regional Sales and Marketing Managers. The available vacancies are as follows;

Optiven Head Office – 10
Optiven Global Office, Karen – 10
Optiven Nanyuki Region – 5
Optiven Pwani Region – 5
Optiven Malindi Region –... 5

Duties & Responsibilities:

Develop effective and consistent lead generation strategies.
Generate a pipeline of sales prospects.
Close sales deals with potential customers already established.
Build and maintain relationships with converted clients by providing after sales support, walk with the customer until they receive the titled deed.
Support the Brand Optiven.
Carry out other related tasks as might be required from time to time

Requirements for the Property Sales & Marketing Executive Job:

Certificate/Diploma in Business Administration, Sales & Marketing or a related field
A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel
At least 2-3 years’ experience working as a Marketer/Sales Executive, experience in real estate sector will be an added advantage.
Must have a strong understanding of the current trends in the real estate sector.
Must have at least 2000 followers on Social Media pages.
Must be ready to commence work immediately.

Skills

Must be an excellent tech-savvy person
Excellent communication, influencing and negotiating skills
Good organization and administrative skills
A strong team player
Ability to perform with minimal supervision
Ability to adopt a flexible approach to meet targets and the needs of the business.
Attention to detail

Last day of application is 28th June 2024. more

Responsibilities

Conduct market analysis to determine needs, potential, desired rates
Create systematic and consistent lead generation from cold calling, referrals, lead generation services and other forms of media
Source for new business opportunities by approaching prospects
Ensure strong understanding of the company value proposition
Liaise with the Sales Managers periodically to... identify and seal business opportunities
Keep abreast of developments in the Real Estate Market in Kenya so as to provide evidence-based advice to clients i.e. Prices, legal requirements and related matters
Support the development and implementation of a branding and marketing strategy
Provide after sale customer services and maintaining a client and potential client database in the company’s files
Provide periodic (daily, weekly and monthly) sales reports to company management on sales operations and generated returns
Build and maintain relationships with clients by providing support, information and guidance, and recommending service improvements
Coordinate the closing of property deals to ensure vital documents are signed and payment received
Oversee the preparation and approval of documents such as sale agreements and titles
Oversee the promotion of property sales on advertisement media and listing services
Ensure compliance with real estate laws and policies when conducting property sales deals
Represent the company in all sales meetings, participate in seminars, conferences, and events
Manage company property and assets entrusted to the jobholder for marketing and sales purpose
Carry out other related tasks as might be required from time to time.

Requirements

Diploma or degree in Business Administration, Marketing or a related field
Fluency in French Language will be an added advantage
A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel
At least 1 year’ experience working as a Marketer/Sales Executive, in the real estate sector
Must be ready to commence work immediately.

Skills

Excellent communication, influencing and negotiating skills
Good organization and administrative skills
A strong team player
Ability to perform with minimal supervision
Ability to adopt a flexible approach to meet targets and the needs of the business. more