Key Responsibilities
Recruitment, Onboarding & Off boarding

Develop strategic direction, policies, processes and plans with regard to all aspects of recruitment, onboarding & off boarding.
Develop and implement a Recruitment and Compensation Policy & system ensuring that all aspects of employment including the decision to hire, promote, reward, discipline, or discharge, are based on merit,... competence, performance, and business needs.
Create and maintain a consistent and positive image on all company developed employee and recruitment related content.
Oversee the provision of recruitment reporting and information to management.
Identify and build opportunities to better attract talent, including through the Company's presence on social media, outsourcing arrangements or partnerships with relevant institutions.
Guide and support the recruitment, training, appraisal, supervision, development, promotion and termination of all staff. Ensure clear leave cover, succession planning and handover processes are developed and adhered to.

Performance Management & Reward

Develop strategic direction, policies, processes and plans with regard to all aspects of performance management, reward & recognition, performance improvement, career progression and promotions.
Ensure that corporate objectives and goals are effectively cascaded within the context of a widely understood strategy & vision.
Ensure all positions have JDs and annual work plans that accurately reflect roles, responsibilities, performance targets, indicators and expectations are used as the basis for quarterly and annual performance reviews.



Organizational Structure & Design, Values & Culture

Work with each department as well as the Finance team to determine the most appropriate size and structure of each team, based on their departmental objectives and KPIs.
Ensure that HR policies and practices reinforce the company values and a culture that attracts, retains and motivates top quality personnel.

Information flow & Communication

Improve staff engagement levels through ensuring regular and transparent flow communication throughout the organization, embracing feedback & ensuring timely and transparent action is taken.
Improve the tone, frequency and clarity of communication including through monthly newsletters, quarterly town halls, HR check ins and informal coffee chats.

Staff Motivation & Development

Monitor and develop ways to improve overall levels of employee satisfaction & motivation. Establish and maintain an effective employee recognition programme.
Develop and implement training strategy and plan, including leadership and on-the-job training.
Design and implement or support team building efforts at various levels across the organization. Establish Staff Welfare Association.

HR Policies & Procedures

Maintain an up to date Employee Handbook and ensure all HR policies comply with the relevant National Law.
Ensure accurate and up to date employee contracts, personnel files and records (including leave, attendance, performance) at all times. Ensure all departments submit annual leave plans.
Ensure payroll is accurately processed and e-payslips shared within agreed timelines each month.
Ensure staff health and safety are prioritized including through the development and implementation of a clear OSH Policy and the best possible medical benefits the company can provide within the agreed budget.
Take lead role in the Identification and procurement of an HRIS.

Report generation / data analysis

Track and analyze all activity related to human resource management based on realistic and meaningful KPIs.
Regularly generate and review HR data and reports, including on the progress of talent acquisition, retention, performance management and human resource activities.

CSR

Identify CSR Projects that the organization can participate in.
Coordinate CSR activities ensuring employee involvement.
Ensure CSR activities are well documented for future reference.

Develop a High Performing HR Team

Provide positive leadership to the HR team and the company as a whole.
Develops skills of the HR team – identifying individual training needs as well as encouraging effective teamwork, with a focus on succession planning.
Motivate the team – giving recognition and praise wherever possible.
Deal with team performance issues promptly and appropriately.
Pre-empt the need for and manage change where necessary within the team.
Provides individual support to new HR team members – ensuring a full induction is provided for and adequate support is given during their learning curve.

Professional / Academic Background

Bachelor’s degree in Human Resource Management, social sciences, business Administration, or its equivalent from a recognized university. Post graduate study is highly preferable.
At least 7 years’ experience in Human Resource Management / Administration in recognised organizations, of which 3+ years include senior roles.
Highly experienced in Change management.
Demonstrated experience handling projects that are strategically oriented.
Sound knowledge of Labour Laws and employment, Act 2007.
Active member of a relevant professional body with a confirmed good standing record.
Tech Savvy. more

Purpose:
The Program/Administrative Assistant will prioritize and provide program-related administrative, logistical, and other support, focusing on executive-level support to the Regional Director, Africa. S/he will liaise with other internal stakeholders to ensure timely action on routine tasks, special projects and events forward, manage program schedules and timelines, create documents,... correspondence and presentations, and provide project management as assigned.
Key Roles and Responsibilities

Provide direct executive-level administrative support to the Regional Director, ARO, including managing of correspondence, scheduling and coordination of meetings, keeping RD’s and ARO’s calendar of events/meetings, drafting agenda, preparing program documents, and managing/closing follow up tasks.
Organize travel/meeting plans with internal staff and external stakeholders, developing detailed itineraries, and managing logistics related to the travel schedule/meeting including agenda scope and briefing materials. S/he will also ensure that travel/cash advances and expense reports are prepared for and processed in a timely manner.
Coordinate program activities across country teams and with other departments to maintain action lists and follow-up, managing correspondence and work flow, and compiling briefings and reports on time.
Organize and schedule office and team activities.
Gather information for internal communications, grant/administrative reports, regional notes, and team updates.
Compile, verify and organize materials for trips, events, and reports.
Manage special projects, including international events planning and execution.
Create reports, presentations, or other data as requested
Maintain database and contacts of key collaborators
Facilitate translation of documents from French/Spanish to English as the need arises.
Take meeting notes and share them with the Regional Director and all relevant colleagues for follow up actions/closure in a timely manner.
Any other duties that may be assigned from time to time by the Regional Director, ARO.

KNOWLEDGE, SKILLS AND ABILITIES (KSAS):
Education:

Bachelor’s degree in Business Administration or any related field, from a recognized university.

Experience:

Five years of demonstrable administrative experience.
Experience working with grant-driven organizations preferred. Good understanding of best practices in procurement necessary.
Highly organized and self-motivated self-starter who demonstrates a sense of ownership, willingness to take initiative, and prioritize with minimal supervision.
Ability to communicate effectively across cultures.
Detail- and process-oriented with excellent time management and project management skills, and the ability to handle multiple projects and tasks simultaneously.
Fast learner and proactive thinker, able to anticipate needs and take action without requiring detailed instruction for routine responsibilities, and with a natural tendency to propose solutions along with anticipating and identifying problems.
Strong analytical and decision-making skills.
Ability to maximize technology and other resources to ensure coordination among geographically diverse teams with proficiency in Google (Gmail, Calendar Apps) and Microsoft Office (Word, PowerPoint and Excel abilities).
Fluency in oral and written English is essential; fluency in oral and written French would be an added advantage.
Knowledge of diverse groups and sensitivity and appreciation of cultural differences is essential; experience living and working in a developing country or for an organization engaged in international work is desirable.
This role requires candidates with high level of confidentiality and who have discretion. more