Our Client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, FIT arrangements, group travel experiences, and MICE products. We pride ourselves on... building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.

Position Overview


We are seeking a talented and professional Office Cook who will be responsible for preparing and presenting high-quality dishes according to established recipes and standards. You will ensure all meals are cooked safely, efficiently, and attractively, while keeping a clean and compliant kitchen environment. This is a hands-on role that requires flexibility, attention to detail, and a passion for culinary excellence.


Key Responsibilities:


Plan and prepare nutritious, well-balanced meals for staff. 
Design menus with a variety of healthy, balanced, and appealing meals.
Maintain kitchen hygiene and food safety standards and excellent kitchen organization.
Manage supplies and work within budget.
Cater for occasional office functions and special dietary needs.
Prepare and present food to high culinary standards.


Working Conditions:


This role requires working in a fast-paced kitchen environment, involving prolonged standing, walking, bending, and lifting moderately heavy items. Regular exposure to heat, steam, and kitchen equipment is expected.
Work schedules include early mornings, evenings, weekends, and holidays, depending on operational needs. Flexibility is essential.


Minimum Requirements:


Diploma in culinary Arts or culinary certificates or equivalent qualification
Proven experience as a professional Cook in a hospitality, institutional, or corporate kitchen setting.
Valid Food Handlers Certificate from the County Government and a thorough understanding of food safety and hygiene regulations.
In-depth knowledge of cooking techniques, food preparation, and kitchen equipment, with familiarity with dietary requirements and restrictions.
Strong organizational, multitasking abilities, excellent communication, and teamwork skills.
Creativity in menu planning and presentation, with a willingness to innovate. 
Strong knowledge of nutrition, international cuisines, and dietary restrictions.
Creativity, presentation skills, and attention to detail. 
Proven experience as a Cook in a professional setting.
Knowledge of hygiene, food handling, and nutrition.
Ability to work independently and manage time effectively.
Friendly and professional attitude.


Why Join Us?

We offer a supportive work environment where your culinary creativity, attention to detail, and passion for quality will be valued. This is a great opportunity to advance your career in a professional kitchen setting while contributing to exceptional dining experiences. more

Our client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, FIT arrangements, group travel experiences, and MICE products. We pride ourselves on... building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.

Position Overview


The Accounts Receivable Accountant will play a vital role in managing accounts receivable and ensuring the efficient collection of debts from our agents. This position involves various accounting tasks, including posting receipts, handling credit notes, and preparing financial reports.


Key Responsibilities


Collecting and managing overdue or due debts from Agents.
Posting and allocating receipts accurately in the system.
Assisting with the posting of Credit Notes.
Following up on disputed accounts to ensure timely resolution.
Preparing weekly receipts and Credit Note reports for ARAP.
Assisting in the preparation of weekly and monthly reports, including Aged, Tour Summary, Franchise report, and Compliance with Withholding VAT.
Organizing and filing necessary documents for Accounts Receivable.
Assisting with audit queries as required.
Undertaking any other duties as allocated by management.


Qualifications and Skills


A minimum of 3 years of experience in accounts receivables or related accounting roles.
Proficiency in accounting software & MS Office.
Strong knowledge of accounts payable, accounts receivable, and general ledger processes.
Excellent attention to detail and a commitment to accuracy.
Strong communication and interpersonal skills.
Ability to work independently as well as part of a team.
Knowledge of tax laws and regulations is a plus. more

Company Profile Summary

Our client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, FIT arrangements, group travel experiences, and MICE... products. We pride ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.

About the Opportunity


We are looking for a skilled Customer Experience Coordinator with experience in the Tourism Industry whose role will center on ensuring that clients have a positive experience with our feedback management protocols. This role is essential for providing feedback to the sales and marketing team and ensuring that customers have memorable experiences with our products.


Specific responsibility/day-to-day activities


Serve as the main point of contact for customer complaints, compliments, and feedback after their travel experience.
Collaborate with other departments to address issues and enhance overall customer satisfaction.
The ideal candidate should possess exceptional communication skills, a solid background in customer service, and a strong desire to assist others.
Manage a large volume of customer interactions through both phone and email while maintaining a positive and professional attitude.
Monitor customer feedback and recognize patterns and areas that need improvement.
This role demands a proactive approach to solving problems and a dedication to continual enhancement.


Minimum requirements


A Bachelor’s Degree in Customer Service, Hospitality, or a related field. 
4-5 years of customer service experience in a busy environment. Tourism experience is an added advantage
Excellent verbal and written communication skills with Strong analytical and problem-solving abilities.
Ability to handle high-stress situations calmly and effectively with Strong organizational skills and attention to detail.
Proficiency in Microsoft Office and customer service software is an added advantage
Ability to work independently and as part of a team, with an ability to multitask and manage time effectively.
Positive attitude and a passion for helping others with strong listening skills and empathy
Flexibility to work various shifts, including evenings and weekends.
Experience in a call center environment is a plus. more

Company Profile Summary

Our Client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, FIT arrangements, group travel experiences, and MICE... products. We pride ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.

Position Overview

We are seeking a dedicated and detail-oriented Product Assistant with tourism industry experience, preferably in a tour operator setup, to join our team in Nairobi. The successful candidate will play a key role in assembling and updating our tour products, ensuring that they are accurate, timely, and easily accessible for our agents and the reservations team.

Key Responsibilities


Compile and format various tour programs for agents using the company’s standard templates.
Accurately populate rates on costing sheets according to agreed contract rates and margins.
Create and maintain rate comparison tables to assess price changes and offers for agents.
Meet product development deadlines and deliver high-quality outputs on time.
Propose improvements and enhancements for tour products.
Build effective relationships with agents, ensuring they receive accurate and comprehensive information.
Understand and manage product offerings for different agents, paying close attention to details.
Collaborate effectively with team members and superiors, assisting with additional delegated tasks as needed.


Minimum Requirements


University or College Diploma in Tour Operations.
A minimum of 3 years of experience in the Tourism Industry within East Africa.
Strong product knowledge of the tourism sector and geographical insights.
Exceptional communication skills with a proven ability to build effective relationships.
Flexible and willing to adapt to varying work schedules.
Proficient in ICT, with knowledge of Tourplan being an added advantage.
Advanced Excel skills are a plus. more

Our Client - Sense of Africa is a premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, FIT arrangements, and group travel experiences. We pride ourselves on... building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.

About the Opportunity

We are seeking a professional and dynamic Reservations Manager who is ready to drive success and lead a dedicated reservations department. The ideal candidate will ensure seamless booking experiences for guests, travel agents, and DMCs while optimizing revenue and maintaining operational efficiency.

Key Responsibilities:


Oversee and lead the reservations team in aspects such as recruitment, onboarding, training, performance management, and ensuring efficient and accurate bookings in conjunction with the HOD.
Implement revenue optimization strategies and manage pricing policies while ensuring compliance with reservation processes to maximize revenue.
Collaborate with other departments to enhance booking strategies by ensuring adherence to booking procedures, resolving any discrepancies efficiently, and fostering positive guest relationships to ensure optimum guest satisfaction.
Manage reservation systems and train team members on procedures while providing regular reports on performance metrics
Generate timely reports and stay updated on industry trends.


Qualifications: 


Relevant degree-level education, preferably in Tourism-related studies 
Have a minimum of 10 years in a managerial/supervisory role within the travel or hospitality industry. 
Strong leadership, communication, customer service/excellence, and organizational skills. 
Proficiency in reservation systems such as Tour Plan & WETU and the Microsoft Office Suite is essential.
Proficiency in any of the following foreign languages will be an added advantage (French, Italian, German, Japanese, Spanish, or Chinese)


You will be joining an organization that values our employees and offer a comprehensive benefits package, opportunities for professional development, and a supportive work environment. Individuals who are passionate about compliance and wish to contribute meaningfully are encouraged to apply. more

Deadline for Applications: 30th July 2025

Are you passionate about creating unforgettable travel experiences across Africa?

Do you thrive in a fast-paced, customer-centric environment and have the skills to lead by example? We’re looking for a Senior Tour Consultant to join our team and help us deliver exceptional safari and tour services.

This is an exciting opportunity to work with a... dynamic and experienced team, make your mark in the region, and deliver premium client experiences.

If you believe you are among the crème de la crème in the industry, we invite you to apply.

Company Profile

Our Client - Sense of Africa is a leading inbound destination management company with operations across six African countries, including Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. The company is known for delivering exceptional travel experiences through customized services such as private guided tours, self-drive adventures, FIT (Fully Independent Traveler) arrangements, and group travel packages. Their reputation is built on strong, people-driven partnerships, robust operational systems, and in-depth regional expertise — all offered at competitive pricing.

About the Opportunity

Based at our regional office in Nairobi, the Senior Tour Consultant will be responsible for managing direct client and agent relationships, with a strong focus on creating high-quality safari proposals tailored to luxury and high-end travel experiences. The role involves leading a team of consultants, overseeing the design and costing of bespoke itineraries, and ensuring the seamless execution of high-value bookings from start to finish while consistently exceeding performance targets. Success in this position requires commercial acumen, operational precision, and a genuine passion for excellence in travel. Exceptional attention to detail, personalized service, and discretion are essential, particularly when managing high-end clientele

Key Responsibilities


Lead the design, costing, and execution of high-end and tailor-made safari itineraries for all our clients, including luxury clients.
Manage key accounts and agent relationships with professionalism, speed, and discretion.
Supervise, coach, and support a team of Tour Consultants to deliver on performance targets and service excellence.
Act as the escalation point for complex bookings and resolve issues with urgency and precision.
Maintain oversight of Tourplan entries, supplier coordination, and confirmation of services.
Collaborate with the Accounts and Operations teams to ensure profitability, compliance, and accurate invoicing.
Contribute to the continuous improvement of processes, service quality, and client satisfaction.


Minimum Requirements


Bachelor's degree in Tourism Management, Tour Operations, or a related field.
At least 7 years’ experience in a senior/supervisory role in the tourism sector, with a strong background in luxury/high-end travel.
Proven ability to manage VIP and discerning clients, with discretion, professionalism, and meticulous attention to detail.
Excellent verbal and written communication skills.
Strong customer service and interpersonal capabilities.
High level of attention to detail and analytical thinking.
Ability to multitask, manage time efficiently, and lead under pressure.
Skilled in conflict resolution, problem solving, and stress management.
Proficient in Tourplan and general ICT tools.
Fluent in English; knowledge of a foreign language is an added advantage. more

About Our Client

Our client is a leading inbound destination management company with operations across six African countries, including Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. The company is known for delivering exceptional travel experiences through customized services such as private guided tours, self-drive adventures, FIT (Fully Independent Traveler) arrangements, and... group travel packages. Their reputation is built on strong, people-driven partnerships, robust operational systems, and in-depth regional expertise — all offered at competitive pricing.

Job Opportunity: Auto Technician (mechanic)

We are recruiting an experienced, highly competent and skilled Auto Technician (mechanic) with strong mechanical and diagnostic skills to join our client’s workshop team in Nairobi. This position is ideal for someone passionate about automotive engineering, with hands-on experience in diagnostics, mechanical and electrical systems, and a solid background in maintaining high-performance vehicles such as Land Cruisers and luxury models.

Key Responsibilities


Conduct thorough vehicle diagnostics and inspections using advanced diagnostic tools and software.
Perform high-quality repairs on engines, transmissions, braking systems, suspensions, and electrical systems.
Carry out routine maintenance services, including oil changes, tire rotations, and preventive maintenance checks.
Troubleshoot and repair vehicle electronic systems, including ECUs, sensors, and fuel injection systems.
Maintain accurate service records and job cards.
Provide clear and professional communication regarding repair findings and recommendations.
Stay current with emerging vehicle technologies and best practices.
Support fleet maintenance planning and contribute to a safe, efficient, and organized workshop environment.


Qualifications & Experience


Higher National Diploma in Automotive Engineering or Automotive Electrical Engineering.
Artisan Grade II or III Certification from a recognized institution.
Minimum of 3–5 years’ hands-on experience in a busy workshop, with proven ability to work on Land Cruisers (79 Series and V8 engines) and luxury vehicles (e.g., Toyota Prado).
Proficient in the use of modern diagnostic equipment and software (e.g., OBD-II scanners, Bosch, Autel).
Solid understanding of both mechanical and electrical systems in modern vehicles.
Familiarity with preventive maintenance schedules, workshop record-keeping, and reporting.
Valid Driver’s License (Class BCE).
TRA certification or OEM training certifications (e.g., Toyota, Nissan, Mercedes) will be an added advantage.


Additional Desirable Skills


Experience working with vehicle fleets or in the travel and tourism sector.
Exposure to basic spare parts procurement or inventory tracking.
Familiarity with workshop management systems/software.
Certification in Occupational Safety and Health (OSH) is a plus.


Personal Attributes


Technically proficient and passionate about automotive technology.
Excellent diagnostic, problem-solving, and time-management skills.
Detail-oriented, reliable, and results-driven.
Able to work independently and collaboratively within a team.
Committed to continuous learning and professional development.


Why Join Our Client?

Our client offers a structured, collaborative, and growth-focused work environment. The selected candidate will benefit from a competitive compensation package, professional development opportunities, and the chance to contribute to a respected brand in the regional travel industry. more

Our client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, self-drive adventures, FIT arrangements, and group travel experiences. We pride... ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.


About the Opportunity


We are seeking capable Customer Experience Coordinator who will be responsible for ensuring that clients have a positive experience with our feedback management protocols. 


Specific responsibility/day-to-day activities


Serve as the main point of contact for customer complaints, compliments, and feedback after their travel experience.
Collaborate with other departments to address issues and enhance overall customer satisfaction.
Manage a large volume of customer interactions through both phone and email while maintaining a positive and professional attitude.
Monitor customer feedback and recognize patterns and areas that need improvement.
This role demands a proactive approach to solving problems and a dedication to continual enhancement.


Minimum requirements


A Bachelor’s Degree in Customer Service, Hospitality, or a related field. 
4-5 years’ experience of customer service experience in a busy environment. Tourism experience is an added advantage
Excellent verbal and written communication skills with Strong analytical and problem-solving abilities.
Ability to handle high-stress situations calmly and effectively with Strong organizational skills and attention to detail.
Proficiency in Microsoft Office and customer service software is an added advantage
Ability to work independently and as part of a team with an ability to multitask and manage time effectively.
Positive attitude and a passion for helping others with strong listening skills and empathy
Flexibility to work various shifts, including evenings and weekends.
Experience in a call center environment is a plus. more

Our Client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, self-drive adventures, FIT arrangements, and group travel experiences. We pride... ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.


About the Opportunity


We seek a proactive Sales & Marketing Executive to implement sales and marketing strategies, conduct market research, and support client acquisition and retention. The role involves managing marketing campaigns, creating promotional materials, planning events, and collaborating with cross-functional teams to enhance sales efforts.


Key Responsibilities:


Develop and manage marketing materials and branding initiatives.
Conduct market research and monitor competitor activities.
Plan and evaluate marketing campaigns and maintain budgets.
Collaborate with teams for product launches and sales support.
Manage customer relationships and respond to public relations queries.


Qualifications:


Bachelor’s Degree/Diploma in Marketing or Sales with 3+ years of sales and marketing experience in the tourism & hospitality industry.
Strong communication, organizational, and project management skills.
Proficiency in MS Office, CRM tools, and social media platforms.
Fluency in additional foreign languages (e.g., German, French, or Spanish) is a plus.
Flexibility for travel and non-standard working hours. more

Our client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, self-drive adventures, FIT arrangements, and group travel experiences. We pride... ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.


Position Overview


The AR Accountant will play a vital role in managing accounts receivable and ensuring the efficient collection of debts from our agents. This position involves various accounting tasks, including posting receipts, handling credit notes, and preparing financial reports.


Key Responsibilities


Collecting and managing due debts from Agents.
Posting and allocating receipts accurately in the system.
Assisting with the posting of Credit Notes.
Following up on disputed accounts to ensure timely resolution.
Preparing weekly receipts and Credit Note reports for ARAP.
Assisting in the preparation of weekly and monthly reports including Aged, Tour Summary, Franchise report, and Compliance on Withholding VAT.
Organizing and filing necessary documents for Accounts Receivable.
Assisting with audit queries as required.
Undertaking any other duties as allocated by management.


Qualifications and Skills


A minimum of 2 years of experience in accounts payable or related accounting roles.
Proficiency in accounting software & Ms Office.
Strong knowledge of accounts payable, accounts receivable, and general ledger processes.
Excellent attention to detail and a commitment to accuracy.
Strong communication and interpersonal skills.
Ability to work independently as well as part of a team.
Knowledge of tax laws and regulations is a plus more