We are on the lookout for an energetic and creative Telesale Agent who will take charge of selling and marketing Mombo Sacco’s products and services. This role involves engaging both prospects and existing customers through telephone, email, and social media channels. The successful candidate will be instrumental in recruiting new members, managing customer relationships, mobilizing deposits,... lending, and facilitating loan collections. 



Key Responsibilities:


Engage with potential and existing customers through telephone, emails, and social media to promote Mombo Sacco's comprehensive range of products and services.
Actively recruit new customers and expand Mombo Sacco’s membership base.
Manage and nurture a portfolio of customers, guiding them throughout their lifecycle with Mombo Sacco.
Mobilize deposits by promoting savings plans and encouraging regular contributions.
Facilitate lending processes and assist customers in accessing affordable loan facilities.
Conduct loan collections, ensuring timely repayments and managing overdue accounts with tact and empathy.
Develop creative strategies to engage customers virtually, enhancing customer relationships and satisfaction.
Collaborate with internal teams to ensure exceptional customer experiences and resolve any issues promptly.
Maintain accurate records of customer interactions, sales activities, and follow-up actions. more

An accountant at Mombo Sacco manages financial records and ensures transaction accuracy and compliance with regulations. They prepare financial reports, reconcile accounts, and support budgeting and financial planning. The accountant aids in decision-making, ensuring transparency and maintaining member trust through accurate reporting. This role demands a strong grasp of cooperative society... regulations and financial best practices. Must be knowledgeable in QuickBooks software.

Duties and Responsibilities:


Maintain the Sacco’s accounting records under procedures established by management as described in the Sacco’s policies and procedures. Maintain the highest degree of accuracy and knowledge of the Sacco’s records. Balance and summarize all cash, check disbursements, and journal transactions daily in preparation for posting totals to the general ledger.
Daily ensure that the general ledger is in balance. All mistakes or errors made are to be corrected prior to leaving the Sacco after the close of business. NO EXCEPTIONS!
Ensure that the member share, savings, and loan ledger cards balance with the general ledger totals.
Prepare a subsidiary ledger (this ledger is made up of all the account activity) for each balance sheet account. On a monthly basis the subsidiary ledger is to be compared to the general ledger account to ensure that they balance. The two should always balance after reconciliation.
Reconcile all bank, mobile money, and investment statements monthly to ensure that the Sacco book balance is the same as the statement balance upon reconciliation.
Monitoring the company’s cash flow to ensure that expenditures do not exceed incoming revenues
Managing a company’s accounting records, such as accounts payable and receivable records, cash flow forecasts, and general ledger entries
Perform all month end entries such as depreciating the building, furniture, fixture, and equipment, amortizing the prepaid expenses, accruing for member interest/dividends, all entries to the allowance for loan loss account, etc.
Prepare all bills and taxes for payment. Ensure that all bills are paid on time and take advantage of any discounts for early payment.
Save all monthly reports in E-format for review by the supervisory committee and/or supervising authority.
Prepare the balance sheet or statement of financial condition, the income statement, and the delinquent loan list for the month end by the 7th of the following month. Submit this information for management review.
Every quarter, prepare a comparison of the actual financial results to the budgeted numbers so that the manager may present this information to the board.
 Reviewing financial statements and recommending any necessary changes to management
Prepare and present annual reports requested by the supervisory authority.
Coordinating audits with external auditors to ensure that internal controls are effective.
Continually develop a better understanding of Sacco’s history, philosophy, organization, bylaws, operational procedures, member services, and desires. more

We are on the lookout for energetic and creative Telesales Agent Interns who will take charge of selling and marketing Mombo Sacco’s products and services. This role involves engaging both prospects and existing customers through telephone, email, and social media channels. The successful candidate will be instrumental in recruiting new members, managing customer relationships, mobilizing... deposits, lending, and facilitating loan collections. After a successful three-month paid internship period, successful candidates shall be absorbed.



Key Responsibilities:


Engage with potential and existing customers through telephone, emails, and social media to promote Mombo Sacco's comprehensive range of products and services.
Actively recruit new customers and expand Mombo Sacco’s membership base.
Manage and nurture a portfolio of customers, guiding them throughout their lifecycle with Mombo Sacco.
Mobilize deposits by promoting savings plans and encouraging regular contributions.
Facilitate lending processes and assist customers in accessing affordable loan facilities.
Conduct loan collections, ensuring timely repayments and managing overdue accounts with tact and empathy.
Develop creative strategies to engage customers virtually, enhancing customer relationships and satisfaction.
Collaborate with internal teams to ensure exceptional customer experiences and resolve any issues promptly.
Maintain accurate records of customer interactions, sales activities, and follow-up actions. more