Key responsibilities:


Works and implements on multiple, large or complex clients and develops overall programmatic strategy recommendations
Creates Programmatic strategic and tactical plans with a focus on driving brand awareness through to conversion based objectives
Troubleshoots campaigns set up, tag management, brand safety set up, performance and pace fluctuations
Applies daily... campaign pacing adjustments to deliver campaign budgets and performance
Builds/Delivers end of campaign evaluations in which campaign performance data is translated into key learnings for the agency and/or the client.
The trader can select the right KPI's and trends / insights for this campaign-end evaluation and can distil next steps for future campaigns
Maintains an in-depth knowledge of the Programmatic ecosystem, keeping up to date with new ad technology functionality and understanding the potential opportunities presented by specific technology
Works directly with the internal digital team to ensure all tracking is in place and mapping correctly and continuously monitor campaigns to ensure everything is serving correctly
Provides the 'technical expertise' needed to communicate with the client and explain campaign progress / address any blocking issues
Responsible for the operational success of accounts, ensuring deliverables are met on time and on budget
Plans account and growth opportunities, working closely with the team and media brands  
Builds campaign proposals including a set of tactics matching with the overall goal of the advertiser
Exports data from the ad server interface and combines it in a correct way with DSP data points if needed
Maintains an in-depth knowledge of the Programmatic ecosystem, keeping up to date with new ad technology functionality and understanding the potential opportunities presented by specific technology
Ensures both yourself and the team are skilled up across programmatic platforms
Working closely with the Senior Management Team to share improvement ideas, feedback on team & present results.
Troubleshoots campaigns set up, tag management, brand safety set up, performance and pace fluctuations
Manages budget pacing


Client Service


Managing media brand expectations
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Responsible for the quality of work.
Attend key client and media brand meetings
Support and drive the teams in the development of key client growth strategies in line with broader business objectives, driving output and agency collaboration more

Key responsibilities:


Lead the team in managing strategic planning and creative relating to all communication disciplines in an integrated fashion, being a central voice with partner agencies
Driving and contributing towards the long-term business strategy of the agency on specific client portfolio
Set key account plan for the portfolio and actively drive this as added value to the... client
Develop and maintain harmonious working relationships both internally and with the client
Growth of revenue and the ability to unearth new revenue streams
Management of monthly retainer hours
Lead the resolution of issues from day-to-day to big picture challenges
Ability to lead meetings and deliver presentations to a large audience
Manage, guide and support an Account Manager on the portfolio


Person Specification


A strong personality to manage the client, agency partners, internal partners, and the brand’s bigger picture
Experience running of the largest FMCG accounts
A strategic thinker, ensuring integration
Calm, composed, mature, graceful yet firm
Agile and flexible
The ability to challenge briefs when necessary
Strong attention to detail
Ability to work in a team
Operationally strong and has the ability at a senior level to run projects and oversee projects end to end.
Excellent client relationship management skills
Very strong commercial understanding and management
Good conflict resolutions skills to be applied both internally and externally
Excellent planning ability and organisational skills
Understand the importance of getting ahead of the curve and solving problems before they become an issue that requires escalation
Someone who is proactive and takes initiative
A keen interest in the category / industry of your brand more

Key responsibilities:


3-4 years working as a community manager in a content marketing or agency environment
Understanding and experience working with social media tools (e.g. Brandwatch, Sprout Social, etc.)
Well-versed in competitor tracking
Experience in monitoring consumer sentiment
Demonstrable experience in facilitating conversations for a brand
Strong copywriting... skills
Social media content production skills (e.g. short-form video, stories clips)
Comfortable in reviewing and interpreting data with an ability to compile community management reports
A ‘people-person’ with a great customer service skillset.
Good listener, empathy and adaptability.
Ability to problem-solve when dealing with high pressure situations.


Community management


Writing social media content plans and copy that captures the brand tone and personality.
Scheduling and publishing social media content using relevant tools and native platforms
Grow a fan base for through effective application of brand positioning.
Coordinate with relevant teams to leverage activity and ensure brand consistency.
Build consumer trust by developing engaging and meaningful interactions with the community to build an online relationship with them.
Always-on monitoring of the brand and its competitors’ social media platforms.
Daily monitoring of brand conversations on our social platforms ensuring timely responses to queries.
Moderate conversations within the community.
Support in social media crisis management.
Maintain a view of what is trending on social media including hashtags and creative ideas – sometimes involving participation.
Respond to requests and facilitate/escalate responses with the client.
Assess competitor performance to extract insights on organic and paid content.
Daily, weekly and monthly reports that provides an overview of content performance and insights (engagement, page growth sentiment, competitor activity).
Interest and experience in food content would be a distinct advantage more

Key responsibilities:


Maintains the efforts of a creative agency to ensure projects are completed on time, within budget and according to client directions.
Co-ordinating campaigns from initial stages through to delivery
Ensuring the stages of the project are met according to client and creative brief, budget, resource and deadline deliverables
Monitoring current traffic processes and... inputting ideas on how to improve current practices where required
Analysing campaigns and ensuring details debriefs and reports occur
Managing campaign resources and updating key stakeholders on requirements and supply
Working across multiple projects and ensuring all parties are informed of progress and problems
Building effective relationships with key departments and clients
Hold employee meetings to track progress on advertising campaigns, discuss placement of ads, set deadlines, and ensure projects are on the right track.
Handle issues as they arise to keep projects on schedule and always ensure clear communication.
Daily management of projects and account handling
Reporting on project status, workloads and accounts
Providing timely communication between relevant departments including digital, accounts and creative
Managing daily schedules
Overseeing project resources and assisting with the management of freelance requirements and bookings
Holding regular production meetings and status updates
Generate progress reports and meet with account executives to keep them informed about current marketing campaigns.
Reviewing of budgets ensuring accurate spend reports, maintenance and limitations. and set spending limits for projects. Maintain records of employee work hours and hours spent on each project- Chase
Manage and maintain Chase reports for all staff within the business including the management of the CCO scheduling.
Schedule and traffic work into studio, from small tasks to large workflows across digital, BTL and ATL.
Facilitate creative workflow planning with Projects Managers, Account Managers and Department Heads
Plan and facilitate scrums/ stand ups


Key Areas of Expertise


Project Management (Agile, Scrum, Trello, Monday.com)
Campaign Management
Problem solving
Proven project management experience
Solid knowledge of social media advertising platforms
Resourcing experience with high volume traffic projects
Client facing experience
Skilled at working under pressure


Experience:


Minimum 2 years’ experience within an agency role
Experience within a studio working on a large accounts
Understanding of advertising and the creative process
Digital knowledge and/or experience
Good computer skills essential
Scheduling of large teams and projects essential more

Key responsibilities:

Campaign Development & Execution


Define and implement campaign vetting criteria, curate lookbooks with minimal oversight, and present foundational campaign ideas to clients.
Develop targeted channel recommendations tailored to each client’s goals and audience.
Conceptualize influencer-driven ideas grounded in insights, creative strategy, and data (audience... demographics, cultural trends, etc.) to secure client buy-in.
Brainstorm and create innovative ways to cut through digital noise, maximizing the impact of campaigns and engaging key bloggers and online influencers.
Proactively optimize ongoing campaigns and forecast potential issues, communicating any concerns to the manager for swift resolution.
Ensure all strategies are creative, effective, and measurable, with clearly defined KPIs.
Take the lead in executing and managing influencer marketing campaigns from ideation to completion, ensuring quality and alignment with objectives.


Collaboration & Reporting


Collaborate with internal stakeholders to define KPIs and build comprehensive reports, summarizing campaign performance and results.
Develop and present campaign results with some oversight, highlighting key insights and recommendations for future campaigns.
Identify and respond to emerging risks and opportunities, providing strategic guidance as needed.
Contribute to the development of campaign-related award entries, including drafting scripts and content.


Creative & Content Strategy


Oversee content quality across all stages, ensuring alignment with brand guidelines and campaign objectives.
Provide constructive feedback on creative briefs, influencer content, and collaboration processes to enhance overall campaign performance.
Identify potential opportunities for content creation and strategy expansion for clients, proactively suggesting ideas in collaboration with senior team members.


Content Review & Copy Editing Responsibilities


Review influencer-generated content for accuracy, ensuring it is free from spelling, grammar, punctuation, and syntax errors.
Ensure the content maintains the correct tone, voice, and structure as per the campaign brief, brand guidelines, and creative direction.
Guarantee that all influencer content aligns with the campaign brief and meets the required standards for both text and creative submissions.
Ensure all content is consistent with the brand’s guidelines and expectations outlined in the playbook.
Provide copywriting support for various brands across multiple social channels, ensuring content resonates with the target audience.


Required Skills & Experience


Proven experience in influencer marketing, content strategy, or a related field.
Strong creative thinker with a data-driven approach to campaign development and optimization.
In-depth understanding of social media channels and influencer networks.
Ability to work collaboratively with internal teams and external clients.
Strong copywriting, editing, and content review skills, with attention to detail.
Excellent communication and presentation skills, with the ability to sell creative ideas to clients.
Ability to manage multiple campaigns and priorities simultaneously in a fast-paced environment.


Preferred Skills


Experience with influencer marketing tools and platforms.
Familiarity with digital analytics and campaign reporting.
Knowledge of emerging trends in social media and digital marketing. more

Key responsibilities:

Creative Conceptualization


Develop innovative and engaging concepts for social media and digital campaigns that align with the brand’s voice, objectives, and audience.
Collaborate with copywriters, strategists, and other creative team members to create cohesive campaign ideas.
Stay updated on current trends in social media, digital design, and pop culture to keep... ideas fresh and relevant.


Design & Execution


Oversee the design and production of social media assets, including static posts, animated graphics, videos, and interactive content.
Ensure all designs maintain consistency with brand guidelines while pushing creative boundaries.
Create storyboards, wireframes, and prototypes for new social content formats.
Create digital interfaces and design elements (responsive websites, mobile, email campaigns and social media).
Research and prepare material in support of new design concepts and create working


Team Leadership


Lead and mentor junior designers, providing constructive feedback and fostering their professional growth.
Collaborate with other art directors and cross-functional teams, including copywriters, developers, and marketers to create cohesive campaign ideas


Strategic Planning


Partner with social media strategists to develop campaigns that meet KPIs and client objectives.
Analyze engagement metrics and user feedback to refine creative approaches and improve performance.


Client Interaction


Present concepts, designs, and campaign ideas to clients, articulating the creative vision and strategic thinking behind them.
Build strong relationships with clients by understanding their goals and delivering exceptional creative solutions.


Trend Analysis & Innovation


Keep abreast of emerging technologies and platforms in the social media space.
Experiment with new formats, styles, and tools to ensure content remains cutting-edge and competitive.


Project Management


Manage multiple projects simultaneously, ensuring deadlines and quality standards are consistently met.
Work closely with project managers to allocate resources and streamline workflows.


Required skills:


University-level education in Graphic design or equivalent work experience.
At least 5 years’ experience working in a design studio or creative agency.
Previous involvement in the creation of desktop & mobile experiences.
Excellent Adobe Creative Suite Photoshop and Illustrator skills.
Ability to interpret and develop brand guidelines & design principles for online media.


Advantageous:


Experience with Figma, Sketch and Invision applications
Video editing and motion graphics knowledge with Adobe After Effects and Premiere Pro
Presentation design within Keynote and Powerpoint
Understanding of UI & UX best practices, taking a mobile-first approach.
Front-end web experience and strong understanding of HTML5, CSS3 and Wordpress
Good understanding of Responsive web design, Bootstrap and grid systems more

Key responsibilities:

Strategy – existing clients


Leverage data, insights, trends and brand knowledge to develop digital strategies, including but not limited to social media, websites, video, podcasts and email campaigns for assigned clients. Focus is largely on projects and to support provide to editors as and when required for always-on strategies (eg content planning)
Work closely... with creative leads and account directors to bring innovative ideas to the table, identifying synergies and strategic opportunities for existing clients
Proactively look out for opportunities to improve the work and drive better results in a collaborative way
Build trust with clients, earning respect and trust by bringing trends, ideas and innovation to strategic input


Strategy – new business


Support Leadership and Creative teams on new business pitches as required.


Trends


Research, source and introduce new digital trends to DENTSU CREATIVE, with a particular focus on formats, platforms and content channels.
Create and distribute trend reports designed to educate and upskill staff and clients in their understanding of new platforms and techniques
Build out relationships with platform representatives in South Africa


Reporting and Analytics


Review reports for assigned accounts, work with editors to refine reports and identify and implement insights and recommendations, ensuring that content is conintually optimized
Frequently review KPIs, ensuring that we meet, and exceed, objectives and show measurable ROI


Team management


Manage junior strategists as required
Develop your team’s skills and processes required to deliver on digital strategy
Mentor group members, in addition to being able to help manage their projects on a day-to-day basis and motivate them to push their thinking
Mentor and grow interns within DENSTU CREATIVE, ensuring their path to completing their internship is challenging and rewarding with the view to retaining the majority of the interns within the business.


GROWTH AND UPSKILLING


 A skills development plan will be built in consultation between the Managing Director, Content Strategy Director, Digital Content Manager and Digital Strategist to capture training and/or coaching requirements.
Where possible, exposure to the wider dentsu cross-agency business will be encouraged and facilitated. more

Key responsibilities:


Develop and implement strategic plans to achieve business unit goals and objectives.
Lead and mentor a team of media professionals, fostering a collaborative and high-performance culture.
Manage client relationships, ensuring satisfaction and retention through effective communication and service delivery.
Oversee the development and execution of media campaigns,... ensuring they meet client expectations and deliver measurable results.
Monitor and analyze the performance of media campaigns, providing insights and recommendations for optimization.
Collaborate with other departments to ensure integrated and cohesive media strategies.
Drive new business development efforts, identifying and pursuing opportunities for growth.
Manage the business unit’s budget, ensuring financial targets are met and resources are allocated efficiently.
Stay updated on industry trends and innovations, incorporating best practices into the business unit’s operations.
Report on the business unit’s performance to senior management, providing regular updates and strategic recommendations. more

Key responsibilities:


Works on multiple, large or complex clients and develops overall strategy and goals for the Performance team
Provides day to day implementation, optimisation and upload of client campaigns through direct input within Google Ads, Bing.
Liaises with vendors and third-party reps to maintain and develop relationships and build knowledge of new features and... betas
Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
Provides accurate client communication that details performance and return on investment via campaign reporting and analysis
Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
Ensures best practice and innovation in all Paid Social activities
Advise and share information on Dentsu Performance digital Capabilities, communications, and services with the wider organisation (media brands).
Research solutions and make recommendations to all relevant teams regarding digital innovation
Ensures best practice, consistency and innovation in all Performance activities
Ensures the Performance offerings are aligned with clients' objectives and organisation
Ensures knowledge-sharing across teams and engages in cross-channel strategic planning​
Plans accounts and growth opportunities, working closely with the Media Brands
Liaises with channel leaders to standardise work output across the Performance disciplines
Daily updates of Budget Trackers


Client Service


Day to Day management, relationship and financial health of the account needs to be managed.
Managing media brand expectations.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Attending status /other meetings with media brands.
Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
Attend key client meetings
Uphold a positive working culture.
Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.


Commercial and service ownership


Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery
Manage overspend and underspend – Track monthly across all clients
Budget trackers to be updated on a daily basis more

Key Responsibilities


Works on multiple, large or complex clients and develops overall strategy and goals for the Performance team
Provides day to day implementation, optimisation and upload of client campaigns through direct input within Google Ads, Bing.
Liaises with vendors and third-party reps to maintain and develop relationships and build knowledge of new features and... betas
Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
Provides accurate client communication that details performance and return on investment via campaign reporting and analysis
Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
Ensures best practice and innovation in all Paid Search activities
Advise and share information on Dentsu Performance digital Capabilities, communications, and services with the wider organisation (media brands).
Research solutions and make recommendations to all relevant teams regarding digital innovation
Ensures best practice, consistency and innovation in all Performance activities
Ensures the Performance offerings are aligned with clients' objectives and organisation
Ensures knowledge-sharing across teams and engages in cross-channel strategic planning​
Plans accounts and growth opportunities, working closely with the Media Brands
Liaises with channel leaders to standardise work output across the Performance disciplines
Daily updates of Budget Trackers


Client Service


Day to Day management, relationship and financial health of the account needs to be managed.
Managing media brand expectations.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Attending status /other meetings with media brands.
Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
Attend key client meetings
Uphold a positive working culture.
Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.


Commercial and service ownership


Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery
Manage overspend and underspend – Track monthly across all clients
Budget trackers to be updated on a daily basis more

Key responsibilities:

Analytics Management:


Design, develop, and support web analytics instrumentation architecture.
Regularly evaluate and update the analytics environment to ensure stability, flexibility, scalability, and futureproofing.
Develop custom JavaScript for Google Tag Manager to create events and triggers.


Reporting and Visualization:


Build and deliver... standardized and custom reports for business stakeholders.
Develop and manage dashboards, ensuring quality and accuracy through independent checks.
Utilize BigQuery for advanced data analysis and integration with Google Analytics.
Implement and manage data solutions within Azure to support marketing analytics.


Collaboration and Communication:


Partner with analytics teams on measurement strategies for customized site experiences.
Liaise with vendors and third-party representatives to maintain and develop relationships.
Manage client relationships on medium-sized reporting and visualization projects, ensuring clear communication and detailed performance reporting.


Client Service

10%


Managing media brand expectations.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Attending status /other meetings with media brands.
Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
Attend key client meetings.
Uphold a positive working culture.
Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.


Commercial and service ownership

10%


Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery.
Scopes and estimates level of effort new projects with guidance from Directors and Head.


Experience:


3-5 Years: Mid more

Key responsibilities:


Manages day to day trafficking of digital advertising campaigns.
Ensures digital campaigns are trafficked effectively to achieve expected performance targets.
Ensures campaigns are set up correctly and ad creative are in the correct format.
Proactively reviews and manages client data to ensure optimal performance on all campaigns.
Tracks and reports on campaign... results, gathers data analysis and participates in weekly calls.
Identifies non-compliance with established taxonomies and initiates correction processes to ensure data consistency.
Oversees the campaigns' performance against client key performance indicators.
Drives effective client relationships with accurate and timely performance communication.
Delivers accurate campaign setups and thorough testing.
Builds strong relationships across client services team and with client.
Communicates and manages relationships with internal and external clients.
Ensures all campaigns are trafficked in compliance with established data taxonomies.
Deploys site side tracking across multiple tag management solutions (e.g. GTM).
Supports a culture of operational excellence in all client operations processes and activities.
Collaborate with 3rd party suppliers, including digital agencies and partners.
Uphold a positive working culture, ensuring the organization is recognized for maintaining a strong reputation with all internal and external stakeholders.
Attend key client meetings with campaign managers.
Drive effective collaboration across account manager teams. more

Key responsibilities:

Strategy – existing clients


Leverage data, insights, trends and brand knowledge to develop digital strategies, including but not limited to social media, websites, video, podcasts and email campaigns for assigned clients. Focus is largely on projects and to support provide to editors as and when required for always-on strategies (eg content planning)
Work closely... with creative leads and account directors to bring innovative ideas to the table, identifying synergies and strategic opportunities for existing clients
Proactively look out for opportunities to improve the work and drive better results in a collaborative way
Build trust with clients, earning respect and trust by bringing trends, ideas and innovation to strategic input


Strategy – new business


Support Leadership and Creative teams on new business pitches as required.


Trends


Research, source and introduce new digital trends to DENTSU CREATIVE, with a particular focus on formats, platforms and content channels.
Create and distribute trend reports designed to educate and upskill staff and clients in their understanding of new platforms and techniques
Build out relationships with platform representatives in South Africa


Reporting and Analytics


Review reports for assigned accounts, work with editors to refine reports and identify and implement insights and recommendations, ensuring that content is conintually optimized
Frequently review KPIs, ensuring that we meet, and exceed, objectives and show measurable ROI


Team management


Manage junior strategists as required
Develop your team’s skills and processes required to deliver on digital strategy
Mentor group members, in addition to being able to help manage their projects on a day-to-day basis and motivate them to push their thinking
Mentor and grow interns within DENSTU CREATIVE, ensuring their path to completing their internship is challenging and rewarding with the view to retaining the majority of the interns within the business.


GROWTH AND UPSKILLING


 A skills development plan will be built in consultation between the Managing Director, Content Strategy Director, Digital Content Manager and Digital Strategist to capture training and/or coaching requirements.
Where possible, exposure to the wider dentsu cross-agency business will be encouraged and facilitated. more

Key responsibilities:


Works on multiple, large or complex clients and develops overall strategy and goals for the Performance team
Provides day to day implementation, optimisation and upload of client campaigns through direct input within Google Ads, Bing.
Liaises with vendors and third-party reps to maintain and develop relationships and build knowledge of new features and... betas
Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
Provides accurate client communication that details performance and return on investment via campaign reporting and analysis
Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
Ensures best practice and innovation in all Paid Social activities
Advise and share information on Dentsu Performance digital Capabilities, communications, and services with the wider organisation (media brands).
Research solutions and make recommendations to all relevant teams regarding digital innovation
Ensures best practice, consistency and innovation in all Performance activities
Ensures the Performance offerings are aligned with clients' objectives and organisation
Ensures knowledge-sharing across teams and engages in cross-channel strategic planning​
Plans accounts and growth opportunities, working closely with the Media Brands
Liaises with channel leaders to standardise work output across the Performance disciplines
Daily updates of Budget Trackers


Client Service


Day to Day management, relationship and financial health of the account needs to be managed.
Managing media brand expectations.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Attending status /other meetings with media brands.
Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
Attend key client meetings
Uphold a positive working culture.
Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.


Commercial and service ownership


Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery
Manage overspend and underspend – Track monthly across all clients
Budget trackers to be updated on a daily basis more

Key responsibilities:


Works and implements on multiple, large or complex clients and develops overall programmatic strategy recommendations
Creates Programmatic strategic and tactical plans with a focus on driving brand awareness through to conversion based objectives
Troubleshoots campaigns set up, tag management, brand safety set up, performance and pace fluctuations
Applies daily... campaign pacing adjustments to deliver campaign budgets and performance
Builds/Delivers end of campaign evaluations in which campaign performance data is translated into key learnings for the agency and/or the client.
The trader can select the right KPI's and trends / insights for this campaign-end evaluation and can distil next steps for future campaigns
Maintains an in-depth knowledge of the Programmatic ecosystem, keeping up to date with new ad technology functionality and understanding the potential opportunities presented by specific technology
Works directly with the internal digital team to ensure all tracking is in place and mapping correctly and continuously monitor campaigns to ensure everything is serving correctly
Provides the 'technical expertise' needed to communicate with the client and explain campaign progress / address any blocking issues
Responsible for the operational success of accounts, ensuring deliverables are met on time and on budget
Plans account and growth opportunities, working closely with the team and media brands  
Builds campaign proposals including a set of tactics matching with the overall goal of the advertiser
Exports data from the ad server interface and combines it in a correct way with DSP data points if needed
Maintains an in-depth knowledge of the Programmatic ecosystem, keeping up to date with new ad technology functionality and understanding the potential opportunities presented by specific technology
Ensures both yourself and the team are skilled up across programmatic platforms
Working closely with the Senior Management Team to share improvement ideas, feedback on team & present results.
Troubleshoots campaigns set up, tag management, brand safety set up, performance and pace fluctuations
Manages budget pacing


Client Service


Managing media brand expectations
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Responsible for the quality of work.
Attend key client and media brand meetings
Support and drive the teams in the development of key client growth strategies in line with broader business objectives, driving output and agency collaboration more

Key responsibilities:


Campaign Management: Have a basic to strong knowledge of planning, executing, and optimization of digital media campaigns across platforms such as Google Ads, Facebook, Instagram, and programmatic networks.
Client Relationship Management: Serve as one of the primary point of contact for clients, understanding their needs and ensuring their satisfaction.
Performance... Analysis: Monitor and analyse campaign performance using analytics tools, providing regular reports and insights to clients.
Budget Management: Oversee media budgets, ensuring efficient allocation and spending to maximize ROI. Manage flow plans timeously and with accuracy.
Collaboration: Work closely with cross-functional teams, including creative, analytics, and performance team, to ensure cohesive campaign execution.
Innovation: Stay updated with the latest trends and technologies in digital marketing, testing new strategies to improve campaign performance.
Strategy: Develop digital media strategies that will deliver results.
New Business Development: Identify opportunities for account growth.
Problem Solving: Address any issues or challenges that arise during campaign execution, ensuring timely resolution.


Qualifications:


Education: Bachelor's degree in Marketing, Business, Advertising, or a related field.
Experience: Minimum of 2-3 years of experience in digital account management, digital media planning and buying, or campaign management preferably within an agency setting. more

Key responsibilities:


Campaign Management: Have a basic to strong knowledge of planning, executing, and optimization of digital media campaigns across platforms such as Google Ads, Facebook, Instagram, and programmatic networks.
Client Relationship Management: Serve as one of the primary point of contact for clients, understanding their needs and ensuring their satisfaction.
Performance... Analysis: Monitor and analyse campaign performance using analytics tools, providing regular reports and insights to clients.
Budget Management: Oversee media budgets, ensuring efficient allocation and spending to maximize ROI. Manage flow plans timeously and with accuracy.
Collaboration: Work closely with cross-functional teams, including creative, analytics, and performance team, to ensure cohesive campaign execution.
Innovation: Stay updated with the latest trends and technologies in digital marketing, testing new strategies to improve campaign performance.
Strategy: Develop digital media strategies that will deliver results.
New Business Development: Identify opportunities for account growth.
Problem Solving: Address any issues or challenges that arise during campaign execution, ensuring timely resolution.


Qualifications:


Education: Bachelor's degree in Marketing, Business, Advertising, or a related field.
Experience: Minimum of 2-3 years of experience in digital account management, digital media planning and buying, or campaign management preferably within an agency setting. more

Key responsibilities:


Provides day to day implementation, optimisation and upload of client campaigns through direct input
Proactively reviews and manages client data to ensure optimal performance on all campaigns
Tracks and reports on campaign results, gathers data analysis and participates in weekly calls
Generates campaign reports and is responsible for pacing, QA and... trafficking
Provide initial insights on campaign trends to the rest of the team
Be included in meetings with vendors and third party reps to maintain and develop relationships and  build knowledge of new features and betas
Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
Ensures best practice and innovation in all Paid activities
Research solutions and make recommendations to all relevant teams regarding digital innovation
Ensures best practice, consistency and innovation in all Performance activities
Contributes to knowledge-sharing across teams and engages in cross-channel strategic planning​
Plans accounts and growth opportunities, working closely with the team


Client Service


Day to Day management and financial health of the account needs to be managed within your DP team.
Managing expectations with your team lead.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline driven
Attention to detail
Attending status /other meetings with media brands.


Commercial and service ownership


Manage overspend and underspend – Track monthly across all clients
Budget trackers to be updated on a daily basis more

Key Responsibilities


Works on multiple, large or complex clients and develops overall strategy and goals for the Performance team
Provides day to day implementation, optimisation and upload of client campaigns through direct input within Google Ads, Bing.
Liaises with vendors and third-party reps to maintain and develop relationships and build knowledge of new features and... betas
Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
Provides accurate client communication that details performance and return on investment via campaign reporting and analysis
Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
Ensures best practice and innovation in all Paid Social activities
Advise and share information on Dentsu Performance digital Capabilities, communications, and services with the wider organisation (media brands).
Research solutions and make recommendations to all relevant teams regarding digital innovation
Ensures best practice, consistency and innovation in all Performance activities
Ensures the Performance offerings are aligned with clients' objectives and organisation
Ensures knowledge-sharing across teams and engages in cross-channel strategic planning​
Plans accounts and growth opportunities, working closely with the Media Brands
Liaises with channel leaders to standardise work output across the Performance disciplines
Daily updates of Budget Trackers


Client Service


Day to Day management, relationship and financial health of the account needs to be managed.
Managing media brand expectations.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Attending status /other meetings with media brands.
Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
Attend key client meetings
Uphold a positive working culture.
Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.


Commercial and service ownership


Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery
Manage overspend and underspend – Track monthly across all clients
Budget trackers to be updated on a daily basis more

Key responsibilities:

Analytics Management:


Design, develop, and support web analytics instrumentation architecture.
Regularly evaluate and update the analytics environment to ensure stability, flexibility, scalability, and futureproofing.
Develop custom JavaScript for Google Tag Manager to create events and triggers.


Reporting and Visualization:


Build and deliver... standardized and custom reports for business stakeholders.
Develop and manage dashboards, ensuring quality and accuracy through independent checks.
Utilize BigQuery for advanced data analysis and integration with Google Analytics.
Implement and manage data solutions within Azure to support marketing analytics.


Collaboration and Communication:


Partner with analytics teams on measurement strategies for customized site experiences.
Liaise with vendors and third-party representatives to maintain and develop relationships.
Manage client relationships on medium-sized reporting and visualization projects, ensuring clear communication and detailed performance reporting.


Client Service:


Managing media brand expectations.
Day to day administration – meeting minutes, agendas and timing plans.
Deadline and Project management
Strategy guidance and input in order to drive the business objectives.
Attending status /other meetings with media brands.
Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
Attend key client meetings.
Uphold a positive working culture.
Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.


Commercial and service ownership:


Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery.
Scopes and estimates level of effort new projects with guidance from Directors and Head. more