Role Purpose 

The Customer Service & Delivery Coordinator will be responsible for assisting customers with orders, recommending flowers and gifts for all occasions, and coordinating timely deliveries. From time to time, the coordinator may also be called upon to assist in gift and floral curation and packaging to ensure Zuri Blooms’ signature quality is maintained. 

 Key... Responsibilities 


Assist customers in placing and tracking orders 
Recommend flowers and gift items suitable for various occasions (birthdays, anniversaries, sympathy, corporate, etc.) 
Handle customer inquiries, complaints, and feedback in a professional and timely manner 
Prepare and track daily delivery schedules and assign orders to riders/couriers 
Support the florist and packaging team during peak seasons or busy shifts 
Prepare simple daily/weekly reports on orders, deliveries, and customer satisfaction 


Key Skills & Qualifications 


Diploma in Customer Service or related field (added advantage) 
1–3 years’ experience in customer service, retail, delivery coordination, or related field 
Strong communication and interpersonal skills with a customer-first approach 
Ability to multitask in a fast-paced environment 
Creative eye for detail in packaging and presentation (added advantage) 
Problem-solving and organizational skills 
Basic computer skills (Microsoft Office, Google Sheets) more

Do you have a passion for art and creativity? Zuri Blooms invites you to join our floral training program designed to equip you with the essential skills to become a florist!

What You'll Learn:


Craft stunning flower arrangements with precision and care.
Assist customers in selecting the perfect blooms.
Maintain inventory and keep the shop vibrant.
Support deliveries and event... setups.


What We’re Looking For:


A creative eye and skillful hands.
Passion for flowers and design.
Good communication and attention to detail.
No experience needed—just a love for floral artistry!
In addition, we will consider you for any future opportunities that may arise. more

Key Responsibilities:


Develop and schedule social media posts
Create and edit visual content (photos, videos, graphics) to showcase our products
Engage with followers and respond to messages
Analyze social media performance


Qualifications:


Experience in managing social media accounts for an organization, influencer, or similar role is a plus.
Strong writing and basic... design skills
Creative and detail-oriented more