Drive growth and retention of medical insurance portfolio. Identify market opportunities, manage client relationships, deliver healthcare coverage solutions, ensure onboarding and renewals, liaise with underwriters/providers, support compliance, and contribute to brand positioning using client insights and digital tools.

Key Responsibilities:


Identify, pursue and convert medical insurance... opportunities from SME and Corporate clients
Build & maintain strong client relationships, promote cross-selling
Conduct client needs assessments; match plans to budgets and requirements
Prepare quotations, proposals, and presentations tailored to client specs
Coordinate onboarding; ensure accurate documentation and underwriting submission
Post-sale support: policy terms, claims guidance, benefits consultation
Facilitate product knowledge sessions, wellness talks, benefit orientations
Negotiate competitive rates with providers and insurers
Stay updated on market trends, regulations, and new products
Proactively manage policy renewals and handle objections/escalations
Support claims process; coordinate between clients, insurers, and providers
Manage robust sales pipeline; track conversions and report performance
Represent Transnep at forums, events, and strategic stakeholder meetings
Maintain detailed CRM records and generate periodic sales reports


Qualifications:


Degree in Business Admin, Marketing, or Insurance
Training in Health Insurance sales, healthcare management, underwriting (advantage)
Diploma in insurance or equivalent professional certification, AIIK or COP qualifications


Experience:


3+ years in medical insurance sales or healthcare client service
Experience in insurance brokerage or health insurance environment preferred
Proven ability to meet sales targets and manage client portfolios more

Spearhead retail insurance growth through client engagement (individuals and SMEs), digital sales, product education, and tailored coverage recommendations. Leverage insights and tools to deepen relationships, expand reach, and deliver growth while ensuring compliance.

Key Responsibilities:


Market and sell general insurance: motor, domestic, personal accident, travel, WIBA, individual... medical covers, and SME-targeted covers
Conduct client needs assessments; recommend personalized solutions
Support full sales cycle: quotation, product explanation, policy comparison, documentation
Facilitate client onboarding; ensure accurate documentation
Educate on policy terms, coverage, premiums, and exclusions
Support claims initiation; coordinate with internal teams and underwriters
Maintain records: client interactions, sales, policies in CRM
Follow up on renewals, lapsed policies, unpaid premiums
Stay informed on product changes, underwriting updates, competitors, regulations
Participate in marketing campaigns, promotions, community outreach
Collaborate internally: underwriting, finance, customer service
Build relationships with underwriters, aggregators, service providers
Submit sales performance and pipeline reports
Maintain and track retail client pipeline
Contribute to the development and launch of unique retail products


Qualifications:


Degree in Business Admin, Marketing, or Insurance
Diploma in insurance or equivalent professional certification, AIIK or COP qualifications


Experience:


Minimum 3 years in a sales environment (preferably insurance)
Proven track record of meeting/exceeding sales targets for all insurance products more

Champion growth, retention, and profitability of life assurance business. Deliver personalized strategies, client-focused risk solutions, align with regulatory frameworks, forecast protection needs, and expand Transnep’s life portfolio through data insights and superior service.

Key Responsibilities:


Drive new business acquisition across corporate, SME, and individual segments
Prepare... insurance proposals, quotations, and tender submissions
Negotiate policy terms and premiums with underwriters
Process policy renewals, endorsements, amendments; ensure client engagement
Support clients on inquiries, endorsements, documentation, payments, claims
Collaborate with claims teams; facilitate smooth processing and resolution
Monitor market, underwriting trends, regulatory changes; recommend solutions
Provide weekly/monthly production reports on pipeline, retention, portfolio growth
Build and maintain long-term relationships for referrals and cross-selling
Build and maintain strong relationships with insurers and other stakeholders
Conduct periodic policy reviews to ensure alignment with client needs
Support business development at events, product launches, seminars
Maintain accurate client and policy records for auditing and renewals
Work with sales support, admin, and finance to ensure service standards


Qualifications:


Degree in Insurance, Actuarial Science, Finance, Business Admin, or related field
Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
Strong knowledge of life products, underwriting, and regulations
Proficiency in insurance software and CRM tools


Experience:


5+ years in life assurance sales, underwriting, or client servicing
Proven track record in business development and client retention more

Drive acquisition, retention, and profitability of general insurance business. Develop risk solutions, manage client relationships, ensure service delivery, coordinate underwriting, ensure compliance, identify market opportunities, and deliver high service standards.

Key Responsibilities:


Drive new business acquisition across corporate, SME, and individual segments
Prepare insurance... proposals, quotations, and tender submissions
Negotiate policy terms and premiums with underwriters
Process policy renewals, endorsements, amendments; ensure client satisfaction
Support clients on policy inquiries, endorsements, documentation, payments, and claims
Assist claims team in negotiating problematic claims with insurers
Monitor market, underwriting, and regulatory trends; recommend insurance solutions
Provide production reports: pipeline status, retention, portfolio growth
Build and maintain client, insurer, and stakeholder relationships; manage business pipeline
Conduct policy reviews to align with evolving risk exposures
Support business development via events, product launches, seminars
Maintain client and policy records; ensure data integrity
Collaborate with sales support, admin, and finance teams; uphold service standards


Qualifications:


Degree in Insurance, Risk Management, Business Admin, or related field
Diploma in insurance or equivalent professional certification, AIIK or COP qualifications


Experience:


5+ years in general insurance (underwriting, brokerage, or sales) more

Oversee financial planning, reporting, compliance, budgeting, and risk management. Ensure financial accuracy, support collections, manage expenses, track revenues, enhance transparency, and drive strategic decision-making through financial insights aligned with Transnep’s objectives.

Key Responsibilities:


Prepare and review corporate and sales budgets; align with targets
Track and... reconcile income streams, bank, premium, and receivables
Manage receivables, payables, disbursements, and partner incentives
Generate financial reports; analyze profitability, revenue, and costs
Support forecasting, variance analysis, scenario modeling, board papers
Ensure regulatory compliance; support audits; maintain data integrity
Maintain financial documentation: contracts, receivables, agreements
Develop internal controls; prevent revenue leakage; ensure tax compliance
Enforce financial policies; monitor expenditures; drive cost-efficiency
Coordinate with underwriting and CRM on financial reporting accuracy
Provide financial insights on strategy, pricing, compensation
Ensure ERP accuracy for premiums, commissions, and brokerage income
Monitor financial and operational KPIs
Track investment and non-operating income through negotiations with banks to generate investment income and to ensure goal alignment
Gather market intelligence; advise on investment opportunities
Stay updated on financial regulations; ensure reporting compliance


Qualifications:


Degree in Finance, Accounting, or Economics
CPA (K) or ACCA certification
ERP systems knowledge (e.g., SAP, Birthmark)


Experience:


5+ years in finance/accounting; 2+ in insurance or brokerage
Financial modeling, insurance accounting, or risk management (advantageous) more

Lead and manage HR functions to support Transnep’s strategic goals. Oversee talent acquisition, employee relations, performance management, compliance, and drive culture, continuity, and productivity in the financial and insurance sector.

Key Responsibilities:


Implement and update HR policies, procedures, manuals; ensure compliance with Kenyan labour laws
Manage employee lifecycle:... workforce planning, recruitment, onboarding, engagement, separation
Coordinate performance management, appraisals, development planning
Identify training needs; organize learning and development programs
Support disciplinary procedures, conflict resolution, grievance handling
Maintain employee records, contracts, documentation in HRIS
Support payroll: compile HR data, verify leave/attendance, calculate salaries and deductions
Administer benefits: insurance, pension, wellness; point of contact for queries
Prepare HR reports: headcount, turnover, compliance, disciplinary metrics
Ensure HR support for compliance: KRA, NSSF, NHIF, OSHA, regulatory bodies
Participate in audits: provide documentation, clarify compliance and policies
Foster culture: employee engagement, recognition programs, internal communication


Qualifications:


Degree in HR Management, Business Admin, or related field
Certified Human Resource Professional (CHRP) or equivalent
Knowledge of Kenyan Labour Laws and HR compliance
Insurance sector experience (advantageous)


Experience:


Minimum 5 years in HR, preferably in insurance or financial services more

Transnep Insurance Brokers Limited, a renowned insurance brokerage company, is looking to hire a Receptionist to join our team. The ideal candidate should possess the following qualifications:


A Form Four certificate
Proficiency in computer applications
Age below 25 years
A diploma in secretarial studies will be considered an added advantage


Key Responsibilities:


Front Desk... Management: Provide a welcoming and professional atmosphere for clients and visitors. Answer phone calls, manage inquiries, and ensure smooth communication at the front desk.
Client and Visitor Assistance: Greet clients and visitors, guide them to the appropriate departments or personnel, and ensure that appointments are scheduled, and meeting rooms are properly managed.
Administrative Support: Assist with general office administrative tasks, including filing, managing office supplies, data entry, and preparing documents for brokers or agents.
Scheduling and Coordination: Manage calendars, organize meetings, and ensure all appointments and consultations are effectively coordinated for the insurance brokers and agents.
Liaison and Communication: Act as a key point of contact between clients, brokers, and other departments, ensuring clear and timely communication. Promptly address any client needs or requests.
Customer Service Excellence: Deliver exceptional customer service by addressing client concerns or questions, ensuring a positive and professional experience for all clients. more