JOB DESCRIPTION
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns • De-escalate situations involving dissatisfied customers, offering patient assistance and support • Call clients and customers to inform them about the company’s new products, services and policies • Guide callers through troubleshooting, navigating the company site... or using the products or services • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account item Guide callers through troubleshooting, navigating the company site or using the products or services • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items • Collaborate with other call center professionals to improve customer service • Help to train new employees and inform them about the company’s customer management policies
Qualification Required & Experience
• Strong phone and verbal communication skills along with active listening • 2 years professional experience • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively • HND or degree
Location: Tema

C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 30 June, 2025 more

JOB DESCRIPTION
• Providing accounting and clerical assistance to the accounting department • Typing accurately, preparing and maintaining accounting documents and records • Preparing bank deposits, general ledger postings and statements Provide accounting and clerical support to the accounting department • Type accurately, prepare and maintain accounting documents and... records • Prepare bank deposits, general ledger postings and statements • Reconcile accounts in a timely manner • Daily enter key data of financial transactions in database • Provide assistance and support to company personnel • Research, track and restore accounting or documentation problems and discrepancies • Inform management and compile reports/summaries on activity areas • Function in accordance with established standards, procedures and applicable laws • Constantly update job knowledge
QUALIFICATION AND SKILLS
• 2 years professional experience • Competency in MS Office, databases and accounting software • Hands-on experience with spreadsheets and financial reports • Accuracy and attention to detail • Aptitude for numbers • Ability to perform filing and record keeping tasks • Data entry and word processing skills • Well organized • HND or degree
Location: Tema

C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 30 June, 2025 more

JOB DESCRIPTION
• Organizes documents; prepares and codes data for entry into computer system. • Enters data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness. • Investigates and reconciles any discrepancies in files. • Answers phone; screens calls; responds to any enquiries or transfers call to appropriate office or... individual; composes correspondence in response to enquiries. • Maintains library of any reference material needed to ensure accurate coding. • Files material into proper location. • Assists with other work processing or other tasks as needed
QUALIFICATION AND SKILLS
• Experience with MS Office and data programs • Familiarity with administrative duties • Typing speed and accuracy • Attention to detail • Confidentiality • Organization skills, with an ability to stay focused on assigned tasks • HND
Location: Tema

C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 30 June, 2025 more