Job Summary:

The Head of Operations will oversee the day-to-day activities of the company, ensuring that all systems and processes are efficient, effective, and aligned with the company’s strategic objectives. The ideal candidate should be a strategic thinker, an excellent communicator, and a leader who thrives on solving complex challenges.

Key Responsibilities


Develop and implement... efficient systems, processes, and standard operating procedures to streamline internal business operations.
Design and execute business strategies, plans, and procedures to align with organizational goals.
Oversee the daily operations of the business, ensuring seamless execution across all functions.
Support the development and implementation of project strategies to achieve key objectives.
Drive revenue generation activities across the company’s various business segments, ensuring growth and profitability.
Identify opportunities to enhance efficiency, coordination, and communication within the team.
Lead and facilitate weekly project management meetings, optimizing meeting structures and ensuring effective collaboration.
Establish comprehensive performance and growth goals for the organization, fostering innovation and success.
Develop and implement policies that promote a strong company culture and align with the organizational vision.
Supervise daily operations and oversee the performance of staff and contract personnel across departments such as IT, Marketing, Sales, and Finance.
Inspire and lead employees to achieve maximum performance, dedication, and engagement.
Analyze and interpret performance data and metrics to evaluate progress and make informed decisions.
Prepare and submit detailed reports to the CEO on critical business matters and organizational performance.
Collaborate with the Managing Director (MD) to identify and pursue fundraising opportunities, new business channels, and market expansion.
Participate in strategic company growth initiatives, including business development, new business setups, investments, acquisitions, and corporate alliances.
Build and manage strong relationships with partners and vendors to ensure long-term collaboration and success.


Requirements


Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA or Master’s degree preferred).
Certification - COMP/COM
7+ years years proven experience in an operations leadership role, with a track record of driving operational efficiency and achieving results.
Strong understanding of business functions, including IT, Marketing, Sales, and Finance.
Excellent analytical and problem-solving skills.
Exceptional communication, interpersonal, and leadership abilities.
Ability to thrive in a fast-paced, dynamic environment. more

As a Project Support Analyst your role will cover:


Duties and Responsibilities

Preparation of project material – spreadsheets, reports, documents, memo, letters, project briefs and emails.
Manage project administration tasks.
Understand the scope of set projects.
Coordinate assigned tasks and resources.
Ensure that projects are in line with set budgets.
Assist in ensuring projects are... managed according to the agreed finance and resource plans, contracted deliverables, and the agreed scope.
Monitor the projects regularly to evaluate the progress, quality, management issues emerging, and any events that might cause a delay in project completion.
Assist in the management of activities of the project delivery team/s to ensure deliverables are being completed to defined expectations.
Maintain frequent and detailed communication with the MD and other relevant members of staff, external teams, to always ensure clarity on project deliverables.
Identify, communicate and where necessary escalate deviations from set project scopes.
Create and maintain the project/activity tracker.
Undertake any other junior project management duties as required.

Project Functions:

Supporting the MD on various projects within Trennco. Report directly to the MD, assisting her with business drafts, creation and analysis of business reports, analysis of business spreadsheets.
Plan, track and report on the performance of multiple ongoing projects. Support the MD with the completion of project scopes and objectives.
Understand project scopes, budgets, and assist in creating/drafting the project requirements needed to complete assigned projects.
Strong interpersonal skills to provide support and work with the MD to ensure the completion of various company projects.
Coordinating administrative tasks, and monitoring deadlines on project deliverables to ensure successful execution and completion of assigned projects.

Basic IT Functions:

Installing and configuring computer systems.
Resolving network issues.
Identifying hardware and software solutions.
Maintaining and updating technical documentation, licenses, etc.
Troubleshooting technical issues.
Testing any new technology/software systems.
Regular update and backup of the website
Collaborating with external vendors to ensure a smooth work process (Web designers, graphic designers, social media managers etc.)
Safeguard and maintain all project documents and data to ensure project integrity is sustained. more

We are looking for an experienced Head, Business Operations to organize and oversee the daily operations of our company and ensure that the workforce and business is productive. You will be the one to ensure that our business is well-coordinated and strategically efficient, by managing its procedures and developing its people to implement operational best practices.
The area of responsibility for... this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many kinds of operational activities. He/she must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate growth, development, and long-term success.


Responsibilities

Liaise with senior management to make decisions for operational activities and set strategic goals.
Plan and monitor the day-to-day running of the business to ensure smooth progress.
Supervise staff from different departments and provide constructive feedback.
Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
Manage procurement processes and coordinate material and resource allocation.
Review financial information and adjust operational budgets to promote profitability
Revise and/or formulate policies and promote their implementation.
Work closely with senior management and assist in fundraising activities, opening new business channels and markets.
Participate in company expansion activities (business development, new business setup, investments, acquisitions, corporate alliances, etc.
Manage relationships/agreements with external partners.
Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
Ensure that the company runs with legality and conformity to established regulations.



Requirements and skills

Proven experience in this or a similar role.
Excellent organizational and leadership abilities.
Outstanding communication and people skills.
Knowledge of the industry’s legal rules and guidelines
In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
Working knowledge of data analysis and performance/operation metrics.
Familiarity with MS Office and various business software (e.g. ERP, CRM).
BSc/BA in business administration or relevant field; MSc/MA will be a plus.
Knowledge of the Power Sector is an advantage. more

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal... with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities

Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
Greet and welcome guests
Answer all incoming calls and redirect them or keep messages
Receive letters, packages, etc., and distribute them
Check, sort, and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Take up other duties as assigned (travel arrangements, schedules, etc.)

Requirements and skills

Proven experience as a front desk representative, agent, or relevant position
Familiarity with office machines (e.g., scanners, printers, etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation more