• GFK
  • United States
Our company specializes in gathering valuable insights to drive business growth. We're dedicated to providing exceptional research experiences that make a real impact.

Role Description
This is a part-time, remote role for a Mystery Research Shopper. The Mystery Research Shopper will conduct anonymous evaluations of various businesses to assess customer service, product quality, and overall... experience. They will also provide detailed reports and feedback to help improve customer satisfaction and operational performance.


Qualifications

Strong observational and analytical skills

Excellent written and verbal communication abilities

Attention to detail and accuracy in reporting

Ability to work independently and meet deadlines

Basic computer skills and internet access

Job Responsibilities:

- Conduct undercover visits to various establishments (restaurants, retail stores, etc.)

- Evaluate customer service, product quality, and overall experience

- Provide detailed reports with constructive feedback

- Maintain confidentiality and professionalism throughout

- Meet deadlines and communicate with our team

What We Offer:

- Competitive pay per assignment

- Flexible scheduling and remote work arrangements

- Opportunities for professional growth and development

- The chance to make a meaningful impact on businesses and customer experiences

Would you be ready to join the Team?

If you're a curious and detail-driven individual looking for a unique and flexible opportunity, please submit your application or resume. We can't wait to hear from you!

Employment Type

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  • Recruiting
  • Retail
  • Customer service
  • Good Customer Service Skills
  • customer experience
  • Customer Service and Support
  • Customer support
  • customer relations management
  • Data Analysis
  • Data Entry
  • Data Management
  • Quantitative and Qualitative data analysis
  • Understanding of Marketing and Consumer Behavior
  • Consumer Insights
  • consumer test
  • Consumer Behavior Analysis
  • Remote Working
  • mystery shopper/ remote working
  • private investigator
  • Private Equity
  • private guide
  • Brand Management