About the Program


This is a 1 year graduate programme that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to be a key player in supporting change initiatives and L&D activities to enhance organizational performance and employee growth.


What do we offer in this specific... role?


Engaging environment – Fresh Life provides meaningful, engaging, and challenging work that propels you to sharpen your skills
You will be surrounded by more than 300 teammates who are innovative, passionate and


Results-driven.


You will tackle some of the most pressing challenges of our time as we build healthy, prosperous communities in Kenya and African cities.
Growth opportunity: You will have opportunities to advance your technical and leadership skills. 
You will leverage your current strengths and be challenged to develop new skills. 
You will be assigned real work that includes problem solving and continuous process improvement.


Key Duties and Responsibilities


Support in developing and implementing change management initiatives 
Contribute to creating and delivering L&D programs.
Collaborate with supervisors and teams to drive culture transformation.
Assist in identifying and nurturing learning opportunities within the organization.
Assist teams and leaders in understanding, adopting, and integrating new behaviors and skills that align with organizational goals and strategies.


Required Skills and Qualifications


Bachelor’s degree in BCom-HR option, Communication, or any Social Science field.
Applicants must have graduated within the last 3 years. 
6 months - 1 year’s experience in active internship engagements or business ventures is desired.
Proficiency in Ms Office and G-Suite. Candidates with above average excel skills will have an added advantage
Demonstrated proactivity and ability to take up leadership roles in forums that build our society outside the typical education system. E.g. AIESEC, Presidential Clubs, EMUN, Member Associations, etc.


Desired Characteristics


A positive attitude, with an eagerness to learn and a ability to take instruction
Good written and verbal communication skills 
Ability to problem solve, capable of prioritizing and multitasking
Strong interpersonal skills, emotional quotient and ability to work effectively within a diverse team
Good analytical skills
Methodical, accurate and pays attention to detail
Goal-oriented: Ability to remain calm and focused under pressure and with conflicting deadlines more

About the Role

This is a 1 year graduate programme that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to provide comprehensive support and assistance to facilitate the smooth and efficient operation of the office and talent department functions. You will be responsible for... performing various administrative tasks, managing information, coordinating schedules, and ensuring the timely completion of tasks and projects.

Duties and Responsibilities

Office Administration


Welcoming all visitors and showing them around the office
Assist in the coordination of office activities
Handle office phone calls and redirect them to the relevant person
Ensure that the office space is always clean, tidy and well arranged
Ensuring that meeting rooms are set, chairs arranged and the projector connected prior to all meetings
Regularly update the utility tracker and any other assigned trackers
Issue relevant approved office supplies
Raising requests for required stock
Coordinating with the maintenance supervisor any maintenance and renovations when necessary
Support in assigned administrative tasks within the other talent Operations function 


Casual Management


Collaborate with supervisors to accurately collect the casual information: on the casual personal details, attendance, the number of hours worked and any other relevant information 
Compute the casual payments accurately for Nairobi, Kisumu and Eldoret offices and follow up on the daily wages are paid on a weekly basis.
Schedule and conduct spot checks with casuals weekly to identify if there are any issues. 
Generate a tracker on the issues identified and inform the supervisor where relevant to address the issues.
Organize the talent Operations and casuals dropbox.
Administer casual contracts and follow up with all casuals to sign the contracts on daily basis or upon engagement.
Prepare a tracker on casual contract management and the appropriate status.
Aid in HR analysis data.


NITA


Request for NITA training and fill the appropriate forms and follow up on training approval.
File for NITA Claims by filling the appropriate forms and follow up on reimbursement quarterly.


Employee Separation


Draft of acceptance of resignation letter & Certificate of Service
Initiate clearance on DocuSign & follow up on timely employee Clearance 
Collaborate with the talent partners, to ensure all company assets assigned to the exiting employee are returned on the last working day 
Terminate exiting employees profiles on Odoo and remove them on our internal trackers.


Salary Advance Requests



Compile monthly salary advance requests and prompt supervisor to review  then share with Accounts to process payment by 15th of every month.



Pension


Share pension forms with new employees upon successful completion of probation and other members upon request.
Share enrollment forms with Kenindia
Support employees to access their Pension statements
Initiate pension withdrawals & transfers for exiting employees
Update Pension tracker


Benevolent Fund



Initiate & ensure employees receive Benevolent funds 



Medical Cover Enrollment


Enrol all the new joiners and new dependants in the medical coverage and  Submit medical enrollment details to the Insurer within 24 hours of receiving the forms.
Compile and update the medical members' names and their dependents in the tracker.
Remove exited employees from Medical and collaborate with your manager to ensure the credit notes where applicable are issued by the insurer.
Follow up to ensure all new joiners are enrolled in Smart Access 


Qualifications


Diploma/ Degree in Human Resource Management,Business Administration or any other related field of study
Previous knowledge in HR practice, administrative and general office experience is desirable
Must be computer literate with proficiency in MS word, Excel and G Suite
Be a team player willing to learn, adapt and work with minimum supervision
Excellent communication, influencing and interpersonal skills
High levels of energy and enthusiasm and ability to work under pressure
Owns their own results and can keep others accountable
Impeccable integrity and ethics, high level of confidentiality more

About the Role


This is a 1 year graduate programme that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to collaborate with different teams, conduct ad hoc financial analysis, monthly budget-vs-actuals analysis and assist in the preparation of financial reports.


Duties... and Responsibilities

Financial Analysis:



Support in conducting financial analysis to support decision-making processes (revenue/costs vs our operational performance).



Budgeting and Forecasting:


Support the Corporate Finance team with the annual budgeting and forecasting processes.
Support the team in monitoring budget variances and provide analysis to identify areas of concern or improvement.


Reporting:


Support in the preparation of monthly financial reports to the finance committee.
Generate ad-hoc reports as requested by the corporate finance team or other departments.


Data Management:


Maintain accurate and up-to-date financial data in relevant systems.
Ensure data integrity and consistency in financial records.


Continuous Improvement:



Identify opportunities for process improvements within the corporate finance function.



Qualifications


Bachelor’s degree in Finance, Accounting, Business or related course
Applicants must have graduated within the last 3 years. 
6 months - 1 year’s experience in active internship engagements or business venture is desired.
Proficiency in Ms Office and G-Suite. Candidates with above average excel skills will have an added advantage
Demonstrated proactivity and ability to take up leadership roles in forums that build our society outside the typical education system. E.g. AIESEC, Presidential Clubs, EMUN, Member Associations, etc. more

About the Role


This is a 1 year graduate program that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to support our operational teams, including: Sales, Customer Support & Credit Collection, and Logistics in our Eldoret office.


Duties and... Responsibilities


Participate as an active member in the Graduate Management Program;
Take responsibility for and commit to continuous self-development throughout the 12 month duration of the program in order to achieve a high level of competence as outlined by the program specifications;
Observe all Fresh Life's policies, procedures and demonstrate FL behaviors and values;
Adopt to different working environments and team cultures;
Make sound judgments and make effective, timely decisions;
Be positive and courageous and seek opportunities to learn and develop;
Inspire and influence others;
Work with your supervisor to maintain a performance rating of meet and preferably exceed set expectations;
Attend and pass all core training prerequisites and programs within the specified time-frames;
Successfully manage and complete all assigned projects and assessments as per program requirements and schedule;
Commit to being available to work in any part of the business during the program and be placed in any department within the business aligned to the program;
Identify business and program improvement opportunities and communicate these to the program coordinator or assigned supervisor as applicable and by so doing, actively contribute to the growth and development of the Fresh Life's operations;
Willingly and continuously share knowledge and learning with program peers as well as supervisors and program managers;
Accurately maintain and update his/her personal portfolio of evidence to ensure all learning received (both on and off the job) is captured over the program duration.


Qualifications


Bachelor’s degree in a Business/ Communication/ Social Science or a related course
Applicants must have graduated within the last 3 years and must be  more

About the Role


This is a 1 year graduate program that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to support our operational teams, including: Sales, Customer Support & Credit Collection, and Manufacturing in our Kisumu office.


Duties and... Responsibilities


Participate as an active member in the Graduate Management Program;
Take responsibility for and commit to continuous self-development throughout the 12 month duration of the program in order to achieve a high level of competence as outlined by the program specifications;
Observe all Fresh Life's policies, procedures and demonstrate FL behaviors and values;
Adopt to different working environments and team cultures;
Make sound judgments and make effective, timely decisions;
Be positive and courageous and seek opportunities to learn and develop;
Inspire and influence others;
Work with your supervisor to maintain a performance rating of meet and preferably exceed set expectations;
Attend and pass all core training prerequisites and programs within the specified time-frames;
Successfully manage and complete all assigned projects and assessments as per program requirements and schedule;
Commit to being available to work in any part of the business during the program and be placed in any department within the business aligned to the program;
Identify business and program improvement opportunities and communicate these to the program coordinator or assigned supervisor as applicable and by so doing, actively contribute to the growth and development of the Fresh Life's operations;
Willingly and continuously share knowledge and learning with program peers as well as supervisors and program managers;
Accurately maintain and update his/her personal portfolio of evidence to ensure all learning received (both on and off the job) is captured over the program duration.


Qualifications


Bachelor’s degree in a Business/ Communication/ Social Science or a related course
Applicants must have graduated within the last 3 years and must be  more

About the Role

This is a 1 year graduate programme that aims to equip graduates with work-ready skills, more specifically those that are typical to our sanitation impact work in informal settlements. Applicants can expect to support our operational teams including; Sales & Customer Service, Government Relations, Logistics and Manufacturing, Process Improvement & Innovation and Expansion... Projects among others.

Duties and Responsibilities


Participate as an active member in the Graduate Management Program;
Take responsibility for and commit to continuous self-development throughout the 12 month duration of the program in order to achieve a high level of competence as outlined by the program specifications;
Observe all Fresh Life policies, procedures and demonstrate FL behaviors and values;
Adopt to different working environments and team cultures;
Make sound judgments and make effective, timely decisions;
Be positive and courageous and seek opportunities to learn and develop;
Inspire and influence others;
Work with your supervisor to maintain a performance rating of meet and preferably exceed set expectations;
Attend and pass all core training prerequisites and programs within the specified time-frames;
Successfully manage and complete all assigned projects and assessments as per program requirements and schedule;
Commit to be available to work in any part of the business during the program and be placed in any department within the business aligned to the program;
Identify business and program improvement opportunities and communicate these to the program coordinator or assigned supervisor as applicable and by so doing actively contribute to the growth and development of the FLs operations;
Willingly and continuously share knowledge and learning with program peers as well as supervisors and program managers;
Accurately maintain and update his/her personal portfolio of evidence to ensure all learning received (both on and off the job) is captured over the program duration.


Qualifications


Bachelor’s degree in a Business or Engineering related course
Applicants must have graduated within the last 3 years. 
6 months - 1 year’s experience in active internship engagements or business venture is desired.
Proficiency in Ms Office and G-Suite. Candidates with above average excel skills will have an added advantage
Demonstrated proactivity and ability to take up leadership roles in forums that build our society outside the typical education system. E.g. AIESEC, Presidential Clubs, EMUN, Member Associations, etc. more

About the role


The Customer Support & Credit Associate will manage the assigned customer portfolio by ensuring that we provide the best service to Fresh Life Operators through coordination of FLT repairs, timely collections, and tackling any customer-related issues. The role holder will also ensure that FLO’s submit proper documentation and keep proper customer records. The role also ensures... customers maintain sanitation and hygiene standards and pay their monthly service fee.


Duties and Responsibilities

Ensure new customers are properly on boarded by: 


Training them on how to maintain sanitation and hygiene standards
Training them how and when to pay


Manage credit/Debt collection


Follow up with a given portfolio of customers to pay their invoices
Follow up with a given portfolio of customers to pay their arrears 
Ensure your portfolio balances are correct and every customer knows them.
Tackle any credit-related issues as per your portfolio


Management of issues


Ensure that credit issues are tackled within timelines
Ensure maintenance cases are reported and handled within their set timelines
Ensure your portfolio of customers have their toilets collected on time and issues arising from that are tackled within 


Customer Data/Documentation


Ensure that customer details are correctly captured in the system and any errors corrected timely.
Ensure Land approvals documents, government approval forms and any other documents are documented.
Ensure the operational status of the FLTs in the field reflects the system status all times


Hygiene and Standards


Train and coach customers on how to maintain quality sanitation and hygiene standards and monitor progress to ensure they are adhering to.
Conduct refresher training to all customers and users on sanitation and hygiene.
After the QuaC (hygiene and standards survey) ensure all customers get feedback.


Retention


Engage customers with closed toilets to handle issues at hand in order to reopen them.
Prevent closures through working to tackle issues that might lead to closures.


Qualifications


Degree / Diploma in Business Administration / Accounting / Finance or Social Sciences 
2 years of relevant experience working in informal settlements handling customers, and exposure to debt collection and sales techniques
Experience with collecting and managing data; Knowledge of CRM use and ability to manage a large volume of customers
Ability to use MS Word, Excel, and PowerPoint – medium-level proficiency required
Demonstrated experience in the sanitation sector and knowledge of sanitation, and familiarity with Eldoret’s informal settlement areas is an added advantage
Good oral and written communication skills.
Be thorough and pay attention to detail
Be flexible and adaptable to work in the community. 
Demonstrated experience building relationships with stakeholders, customers and colleagues
Proficiency in speaking Kiswahili, and English. 
Must be practical, self-driven, resourceful, efficient, open-minded, and energetic.
This role requires 90% field work - applicants must be physically fit (long hours of standing and walking )
Must be living in Eldoret / willing to relocate (Familiar with Langas area) more

We are looking for an enthusiastic IT Intern to join our team and gain valuable hands-on experience in managing and supporting our organization\'s IT systems. As an IT Intern, you will have the opportunity to work closely with our IT professionals and assist with troubleshooting, system maintenance, and various technical projects. This internship is a great opportunity for students or recent... graduates looking to grow in the IT field.


Duties and Responsibilities


Assist in troubleshooting hardware and software issues across the organization.
Support IT staff in installing, configuring, and maintaining computer systems, networks, and applications.
Help maintain and update databases, servers, and other IT systems.
Provide technical support to staff, including helping resolve common technical issues related to software, hardware, and networking.
Assist in system backups and data recovery tasks.
Help with setting up new workstations and configuring necessary software.
Document technical procedures and solutions for future reference.
Collaborate with other departments to ensure IT systems run smoothly and efficiently.
Participate in ongoing IT projects and support the implementation of new technologies.
Monitor and ensure proper functioning of network connections and servers.
Assist with cybersecurity tasks and support in maintaining data security.
Assist in audio-visual meeting setups.
Perform and maintain inventory of IT assets.
Perform periodic preventive maintenance on all IT assets.


 Qualifications


Recently graduated from an undergraduate or graduate program in Information Technology, Computer Science, or a related field.
Basic understanding of computer systems, networks, and hardware components.
Familiarity with operating systems like Windows, Linux, or MacOS.
Ability to troubleshoot basic technical issues.
Strong attention to detail and problem-solving skills.
Good communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Willingness to learn and adapt to new technologies.
Previous internship or technical experience is a plus (preferred but not required).


Benefits


Gain hands-on experience in IT systems and infrastructure.
Opportunity to work on a variety of IT projects.
Mentorship and guidance from experienced IT professionals.
Networking opportunities with other IT experts in the industry.
Potential for full-time employment after the internship period (depending on business need & performance). more

Role Description 

This is a part-time on-site role for a Sales Attendant at freshlife. As a Sales Attendant, you will be responsible for assisting customers, providing excellent customer service, maintaining the cleanliness and organization of the store, and handling cash transactions.

 Qualifications

Excellent communication and interpersonal skills
Ability to work well in a team and... provide exceptional customer service
Attention to detail and ability to handle cash transactions accurately
Basic math skills
Ability to handle multiple tasks and prioritize responsibilities
High school diploma or equivalent more