Main Duties:

Supervise and manage the A/R, A/P and GL Accounts postings of the Payable Accountant, Receivable Accountant & other Accountants on a timely basis.
Supervision of Inventory activities— Inventory Receipts, Issues, Stock count, Costing of Stock items and posting of activities into the GL Accounts.
Handles Banking relations & Treasury management for the company.
Management of... month-end closing of the A/R, A/P and other GL accounts.
Monitoring the daily/weekly financial activities and monthly Accounts Reconciliation (Bank Accounts, Customers’ Accounts, Vendors’ Accounts and other GL Accounts).
Monitor the Monthly Invoicing (Clients Billing) and A/R Collection for completeness and effective reporting.
Responsible for  validating the accuracy of postings of financial transactions batches (properly analyzing of ALL transactions before final processing into the GL Accounts)
Supervise postings and remittances of the various Tax obligations—WHT, VAT, PAYE Tax, Staff Pensions, others.
Supervise the preparation of the weekly activities Reports—Payables, Receivables, Inventory, Bank and Cash Balances etc
Supervise materials procurement for the company at fair cost without compromising quality and approved specifications.
Actively participate in the Monthly, Quarterly and Annual preparation of Financial / Management Accounts and other Financial Performance Reports.
Actively participate in the annual Statutory Financial Audit and other Regulatory Audits.
Supervision of the Accounts Reconciliation of Paystack and other payment gateway institutions.
Assist in relationship management with Tax and other regulatory agencies
Assist in relationship management with the Statutory Auditors and other consultants
Actively participate in the financial and overall business improvement processes and procedures.
Actively participate in the financial and overall business improvement processes and procedures.
Provides leadership, mentorship & training to the Junior Accounts Personnel.
Performs other tasks assigned by the Management.

Personal Qualities & Qualifications:
Job Holder must possess the following:

An analytical mind with a strategic ability.
Good knowledge of financial software.
Attention to detail & thoroughness.
In-depth knowledge of corporate finance,
Excellent organizational & leadership skills.
Outstanding communication & interpersonal abilities.
Degree holder in Accounting from reputable higher institution.
Professional certification from recognised Accounting Bodies such as ICAN, ACCA etc.

Required Location:

Candidate must reside on the Lagos Island or Lekki-Ajah axis.

Required Experience:

Must have 6 -10 years cognate experience in a similar position from reputable big organization.

Age Bracket:

35 – 45 years of age more

Main Duties

Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
Maintaining a positive, empathetic and professional attitude toward Customers at all times.
Manage large incoming calls from Customers.
Responding promptly to Customer inquiries.
Identify and assess Customers’ needs to achieve satisfaction.
Communicating with... Customers through various channels e.g email, sms and phone call etc.
Acknowledging and resolving Customer complaints.
Knowing NINEXT services inside and out so that you can answer questions easily.
Processing orders, forms, applications and requests.
Keeping records of Customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing prompt feedback on the efficiency of the Customer service process.
Managing a Team of IT trainee or junior Customer support representives in NOC.
Ensure Customer satisfaction and provide professional Customer support at all times.
Build sustainable relationships and trust with Customer accounts through open and interactive.
Provide accurate, valid and complete information by using the right methods/tools e.g MOWE
Liaise with Technical Team, Engineering and Account departments on fault resolutions and Customer account reconciliation.
Handle Customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Troubleshoot with Customer over phone and resolve issues promptly.
Keep records of Customer interactions, process Customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage Customers.
Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications

Job Holder need to be:

Degree holder in Mass Communication, English, Electrical Electronic Engineering, Telecommunications Engineering, Computer Engineering or Science from reputable higher institution.
Problem-solving skills.
Ability to communicate clearly.
A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.
Service and process knowledge.
Friendly attitude.
Empathy.
Strong time Management.
Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations. more

Role In Summary

As a key member of our Technical team, you will be responsible for the execution of Technical/Network strategy, coordinates the Network Operation Centre (NOC) to achieve maximum possible service availability & performance for Brainshare customers. Ensure total customer satisfaction for the Company clients at all time.
Coordinate Data Center operations including risk management... and mitigation, corrective and preventive maintenance of critical infrastructure, vendor management and metric reporting.

Main Duties

Manage and monitor all Institutional and special corporate clients’ links.
Ensure stable & reliable network services from our upstream providers.
Responsible for the on-site management of Data Center, contractors and vendors, ensuring that all work performed in DTC is in accordance with our practices and procedures.
Coordinates with BBC DTC Manager on projects, capacity management, optimization, reliability and efficiency of our facilities in the DTC.
Manage routine maintenance and emergency services on our systems in DTC.
Assist in the design, implementation, and commissioning of new facilities in DTC.
Assist in developing, designing & implement workflows for infrastructure configuration, back –up & management.
Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
Develop solutions that drive the success of our network.
Participate in developing policies, procedures and technical reports.
Leverage networking tools to identify & mitigate networks anomalies.
Handles & coordinates network trouble shooting & fault analysis.
Coordinates Trouble Ticket generation & swift responses.
Coordinates escalation matrix & solution management.
Manages deployment & maintenance of network monitoring, analysis & reporting tools.
Coordinates configuration processes on the hardware.
Manages installation of network hardware & software.
Provide technical guidance and leadership to Technical Support Team in interpreting and reacting to networks issues/events.
Contribute to design & enhancement of the Company Data Center infrastructures.
Review new technologies and keep the company at the forefront of developments in Network Engineering.
Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, including account set and network configuration.
Talk Clients through a series of actions, either via phone, email or chat, until they have solve a technical issue.
Provide prompt and accurate feedback to Customers.
Report from time to time to CTO.
Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications

Job Holder need to be:

Degree holder in Electrical Electronic Engineering, Telecommunications Engineering Or Computer Engineering from reputable higher institution.
Must be certified professional in the relevant network engineering certifications like CCNA, CCNP & CCIE etc.
BGP, TCP/IP, Vlan experience.
A focussed, self-motivated Network Engineer with creative flair who will bring Network strategies to life.
An Engineer passionate about Network Strategies that thrives on delivering exciting performance and content.
A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.
Project Management skill (advantage).

Demand on the Job:

Must have 3 years and above cognate experience in Network Engineering from telecommunications related organisation, especially ISP firm.
Ability and wiliness to work long hours and meet tight deadlines.
Ability to work under none or minimal supervision.
Maybe required to work weekends and in shifts.

Age Bracket:

28 - 40 years of age. more

Main Duties

Assist in developing, designing & implement workflows for infrastructure configuration, back –up & management.
Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
Develop solutions that drive the success of our network.
Participate in developing policies, procedures and technical reports.
Leverage networking... tools to identify & mitigate networks anomalies.
Ensure stable & reliable ISP network services.
Monitors the network performance on daily basis.
Handles & coordinates network trouble shooting & fault analysis.
Manages deployment & maintenance of network monitoring, analysis & reporting tools.
Manages installation of network hardware & software.
Contribute to design & enhancement of the Company datacentre infrastructures.
Manages outages bridges, compose detailed shift and outage reports to Management.
Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Ask customers targeted questions to quickly understand the root of the problem.
Track computer system issues through to resolution, within agreed time limits.
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers.
Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications

Job Holder need to be:

Degree holder in Electrical Electronic Engineering, Telecommunications Engineering or Computer Engineering from reputable higher institution.
Must be certified professional in the relevant network engineering certifications like CCNA, CCNP & CCIE etc.
 
A focussed, self-motivated Network Engineer with creative flair who will bring Network strategies to life.
An Engineer passionate about Network Strategies that thrives on delivering exciting performance and content.
A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network - Strategies/Solutions execution, reporting and evaluation.

Demand on the Job:

Must have 2 years cognate experience in Network Engineering from software & telecommunications related organisation especially ISP firm.
Ability and wiliness to work long hours and meet tight deadlines.
Ability to work under none or minimal supervision.
Maybe required to work weekends and in shifts.

Age Bracket:

25 - 40 years of age. more

Main Duties

Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
Maintaining a positive, empathetic and professional attitude toward Customers at all times.
Manage large incoming calls from Customers.
Generate sales leads.
Responding promptly to Customer inquiries.
Identify and assess Customers’ needs to achieve... satisfaction.
Communicating with Customers through various channels e.g email, sms and phone call etc.
Acknowledging and resolving Customer complaints.
Knowing the company services inside and out so that you can answer questions easily.
Processing orders, forms, applications and requests.
Keeping records of Customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing prompt feedback on the efficiency of the Customer service process.
Assist in managing a Team of trainees or junior Customer Support representatives in NOC.
Ensure Customer satisfaction and provide professional Customer support at all times.
Build sustainable relationships and trust with Customer accounts through open and interactive.
Provide accurate, valid and complete information by using the right methods/tools e.g MOWE, ZALPRO
Liaise with Technical Team, Engineering and Account departments on fault resolutions and Customer account reconciliation.
Handle Customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Troubleshoot with Customer over phone and resolve issues promptly.
Keep records of Customer interactions, process Customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage Customers.
Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications

Job Holder need to be:

Degree holder in Mass Communication, English, Electrical Electronic Engineering, Telecommunications Engineering, Computer Engineering or Science from reputable higher institution.
Problem-solving skills.
Ability to communicate clearly.
A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.
Service and process knowledge.
Friendly attitude.
Empathy.
Strong time Management.
Strong Crisis Management.
Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Demand on the Job:

Must have al teast 1 year cognate experience in Customer Support telecommunication related organisation especially ISP firm.
Ability and wiliness to work long hours and meet tight deadlines.
Ability to work under none or minimal supervision.
Ability to work weekends and in shifts.

Age Bracket:

25 - 35 years of age. more