We are currently seeking a skilled and experienced Head Nurse to join our facility.
As the Head Nurse, you will play a vital role in providing leadership and supervision to our nursing staff, ensuring the delivery of high-quality patient care and maintaining nursing standards. You will collaborate with healthcare professionals and support staff to promote a positive work environment and enhance... patient outcomes.
Qualifications:

Registered Nurse with a valid nursing license
Proven experience in a nursing leadership role
Excellent clinical knowledge and expertise
Strong leadership and management skills
Effective communication and interpersonal abilities
Knowledge of nursing practices, standards, and regulations
Proficiency in problem-solving and decision-making
Commitment to patient safety and quality care
Ability to mentor and motivate nursing staff
Familiarity with healthcare technology and electronic health records

Responsibilities:

Provide leadership and supervision to the nursing staff, promoting a positive and collaborative work environment
Oversee the daily operations of the nursing department, ensuring smooth workflow and efficient patient care delivery
Monitor and evaluate nursing practices to maintain high standards of patient care and compliance with regulatory requirements
Collaborate with healthcare professionals to develop and implement care plans and improve patient outcomes
Mentor and support nursing staff, providing guidance and professional development opportunities
Coordinate staffing schedules and ensure adequate coverage to meet patient needs
Manage nursing resources, including supplies and equipment, and optimize their utilization
Participate in quality improvement initiatives and contribute to the development and implementation of nursing policies and procedures
Foster effective communication and teamwork among healthcare professionals and support staff
Stay updated with current healthcare trends and advancements, integrating new knowledge into nursing practice
Ensure accurate documentation and record-keeping in compliance with legal and regulatory standards more

The job holder is expected to offer complementary customer experience, ensure prompt and accurate patient registration and reception area management.
Qualifications

Diploma in Front Office Operations/Business Administration or a degree in a business related field.
Two years of experience in a customer service/reception environment, primarily focused on customer care.
Excellent organization... and time management skill.
Ability to maintain productivity under pressure and to multitask effectively.
Tact, diplomacy and sensitivity.
Strong written and verbal communication skills
Knowledge/experience in management information systems.
Must be computer literate with excellent skills in computer packages

Job Description

Provides information to Clinic callers according to the Clinic’s Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times.
Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors to appropriate person or department(s).
Schedules patient flow to clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients.
When scheduling appointment, carefully screens patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at time of visit.
Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and procedures.
Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.
Performs other duties as may be required. more