The office holder will ensure sustainable growth of the assigned region and provide leadership to the regional office; ensuring key performance indicators and targets for the region are met.

Key responsibilities


Plan and co-ordinate sales activation programs organized within the region. Supervise unit offices and provide the necessary leadership.
Monitor the activities of all units... through daily reports and align the activities including prospecting clients, unit visits and trainings to the desired revenue objectives.
Lead effective training of the regional team on various aspects including the products and maintain such record.
To ensure all teams within the region attain the set targets through coordination with operations and sales and marketing teams.
Ensure adequacy of marketing merchandise, product brochures and application forms at the units.
Prepare and share daily, weekly and monthly reports of regional office performance as per Key Performance Indicators Matrixes.
Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
Ensure complaint resolution within the approved timeline.
Build and maintain good relationships with all stakeholders in the region i.e. partners, agents, and customers.
In-depth understanding of KUPA products, including coverage options, benefits, and exclusions.
Manage the office for optimal operational performance.
Planning for and developing staff in the Regional Office
Any other duties that may arise from time to time relating to KUPA management activities.


KEY COMPETENCES


Compliance and Regulatory Knowledge.
Analytical Skills: Ability to analyze sales data, performance metrics, and market trends to identify opportunities for growth and improvement.
Strong leadership skills to motivate and guide a team of sales representatives and agents towards achieving sales targets.
Ability to adapt to changing market conditions, customer preferences, and organizational priorities.
Customer focus.
Problem solving skills.
Ethical conduct, ensuring transparency and fairness in interactions with customers and partners.


KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS REQUIRED:


A degree in business related course or its equivalent.
Minimum 5 years' experience in sales and marketing.
Regional management experience is an added advantage
Relevant professional qualification in Insurance, any relevant certification will be an added advantage.
Excellent leadership, communication and interpersonal skills Analytical Computer skills.
NOTE: Must be a resident of Kisii County more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more

As an Office Administrator, you will play a critical role in ensuring the smooth and efficient operation of the regional office. Your responsibilities include managing office supplies, coordinating meetings, handling correspondence, and providing administrative support to various unit offices as directed by the regional manager.

Key responsibilities


Welcome visitors, answer phone calls,... and respond to inquiries in a professional and courteous manner.
Maintain office calendars, schedule appointments, and coordinate meetings for the regional office.
Manage office supplies, equipment, and inventory levels, order supplies as needed, and ensure proper maintenance of office facilities.
Handle incoming and outgoing mail, and deliveries, sorting and distributing correspondence to appropriate recipients within the region.
Assist in the preparation and distribution of forms, presentations, and other documents as requested by the regional office.
Maintain electronic and paper filing systems, organize documents, and ensure accuracy and accessibility of records.
Assist the regional manager in coordinating office events, including staff meetings, training sessions, and social gatherings, assisting with logistics as needed.
Process registration of members ensuring accuracy, approval, and timely payment.
Provide administrative support to unit managers as may be directed by the regional manager from time to time.
Monitor and maintain office cleanliness, organization, and appearance as needed.
Handle confidential and sensitive information with discretion and confidentiality, following privacy regulations and company policies.


Requirements and Qualifications


Diploma in business administration or related field is preferred.
Proven experience as an office administrator, office assistant, or administrative assistant role.
Strong organizational and time management skills, with the ability to prioritize tasks and multitask effectively in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to interact professionally with employees, visitors, and vendors.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., printers, scanners, copiers).
Attention to detail and accuracy in performing administrative tasks, maintaining records, and managing documentation.
Ability to work independently with minimal supervision and as part of a team, demonstrating initiative, reliability, and flexibility.
Knowledge of office management principles, procedures, and best practices. Commitment to professionalism, integrity, and confidentiality in handling sensitive information and interactions.


Required Skills


Office administration
Communication skills
Time management
Organization
Attention to detail
Microsoft Office proficiency
Interpersonal skills
Problem-solving abilities Adaptability
Confidentiality more