This is a full-time on-site role for an Information Security Manager located in Nairobi. The Information Security Manager will be responsible for overseeing and managing information security programs, developing and implementing security policies, conducting security assessments, and ensuring compliance with information security standards. The role involves continuously monitoring the... organization's networks for security breaches, managing security incidents, and responding to threats in a timely manner. Additionally, the Information Security Manager will coordinate with other departments to ensure that security measures are understood and followed, provide training to staff on information security practices, and stay current with emerging security trends and threats.

Qualifications


Experience in Information Security Management, Information Security Management System (ISMS), and Information Security
Proficiency in Cybersecurity and Network Security
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work collaboratively with various departments
Experience in the banking or financial services industry is a plus
Bachelor's degree in Information Technology, Computer Science, or a related field
Relevant certifications such as CISSP, CISM, or CISA are preferred more

JOB PURPOSE STATEMENT / POSITION OBJECTIVE

The Information Security Manager is a senior officer responsible for overseeing and ensuring the security, integrity, and confidentiality of the organization’s information systems, digital assets, and technologies. The Incumbent will develop and implement strategies to safeguard the organization’s information infrastructure against cyber threats,... manage ICT risk, and ensure compliance with all relevant regulations. This role requires close collaboration with senior leadership to align information security strategies with business objectives and promote a culture of security awareness across the organization.

CANDIDATE SPECIFICATIONS


For the above position, the successful applicant should have the following:


Education:


Bachelor’s in information technology, Computer Science, Cybersecurity, or a related field. A master’s degree will be an added advantage.
Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Chief Information Security Officer (CCISO) are highly desirable.


Experience:


Minimum of 10 years of experience in information security, risk management, or IT governance roles.
Proven experience developing and implementing successful information security strategies and policies within a complex organization.
In-depth understanding of cybersecurity threats, technologies, and risk management practices.
Demonstrated ability to manage large-scale security incidents, including data breaches and cyber-attacks.
Experience working in highly regulated industries such as finance, healthcare, or government is a plus.
Core Banking systems knowledge is desirable.


Technical Skills:


Deep knowledge of security frameworks and standards (e.g., NIST, ISO/IEC 27001, COBIT, GDPR, SOX, HIPAA, etc.).
Strong understanding of cloud security, network security, encryption technologies, and secure application development.
Experience with incident detection, incident response, and forensics.
Familiarity with security technologies such as firewalls, intrusion detection/prevention systems, SIEM, VPNs, and endpoint protection.


Soft Skills:


Strong leadership and team management skills, with a track record of building and leading effective security teams.
Excellent communication skills, with the ability to present complex security concepts to both technical and non-technical stakeholders.
Strong analytical and problem-solving skills, with the ability to balance business needs and security requirements.
Strategic thinker with the ability to drive security initiatives in alignment with the organization’s long-term goals.
Core Banking systems knowledge is desirable. more

JOB PURPOSE STATEMENT / POSITION OBJECTIVE

There is a need for an experienced Digital Channel Manager to join our team. The successful candidate will be responsible for developing and implementing strategies to increase revenue and market share through various service delivery channels. He / She should have excellent communication skills, be goal-oriented, and have a strong strategic mindset.... Coordinate the development of new, existing and improved service delivery digital channels and solutions to address customers’ needs.

KEY RESPONSIBILITIES


To manage and mitigate risks related to technology solutions for digital channels in line with bank’s ICT Policy, Regulations, Standards, Good Practices and all internal processes & procedures.
Management of training, development & performance for the IT digital Channels support team comprising of system admins and operators maintaining the banks digital channels systems and responsible for 24/7 support.
Develop and maintain processes and procedures for the support and maintenance of the bank's Digital channels systems. Develop and maintain the bank's technical documentation and procedures for support.
Development of and adherence to service level agreements with the digital channels users and management of SLAs with service providers/vendors of these systems.
Evaluation of technologies and implementation of digital channels solutions as per the bank’s strategies for delivery of business products and services.
To liaise with all internal service delivery units of the bank in tracking and responding to customers’ suggestions/queries/complaints to ensure smooth operations of the digital solutions.
Tracking of customer queries/complaints and implementation of initiatives to address key digital channels issues identified.
Provision of timely and accurate management information to all users on the digital channels systems
Maintenance of accurate and updated system configuration and documentation for all the digital channels systems and ensure that constant review and versioning is done.
Implement appropriate security protocols and controls with respect to digital channels.
The holder will be expected to use tools to provide capacity and performance reports on all digital services and lead implementation of remedial actions for any adverse findings.
Management of project resources, schedule, costs, stakeholders, and the application development lifecycle for all Digital Channels support initiatives.
In-depth understanding of the various mobile banking platforms


CANDIDATE SPECIFICATIONS


State the nature and duration of experience, skills and knowledge as well as the personal attributes required to perform this job.


For the above position, the successful applicant should have the following:


A bachelor’s degree in IT, BBIT, Computer Science or Technology Related.
6 years’ Technology experience.
5 years’ experience in Digital Channels Applications & Integrations.
5 years’ experience working with Databases such as Oracle, MySQL, MS SQL DB.
3 years’ experience in IT Support Team Leadership.
3 years’ experience in IT Applications Development, Business Analysis or Quality Assurance, CBS systems.
3 years’ experience in Linux Systems Administration.
Issue management and problem resolution skills.
Knowledge of Data Protection Act.
Core Banking systems knowledge is desirable more