DESCRIPTION

Responsible for managing the hospital's front desk and providing excellent customer service to patients, visitors, and staff.

RESPONSIBILITIES


Receiving and Registration of clients.
Receiving cash and running of payment cards where appropriate. 
Handling claims forms/preauthorization
Handing over cash/invoices on daily basis
Handling patients’ complaints/inquiries,... receiving all hospital calls
Finalizing, attaching bills to claim forms, dispatching claims 
Notifying SHIF claims
Booking clinic patients
Reporting on daily numbers
Liaising with Smart applications on matters related to smart billing
Liaising with credit card issuers on issues related to PDQs.
Seeking authorization for members where cards have issues
Receipting cash and handing over for banking
Managing petty cash
Timely reporting on any dysfunctional tool of work at the work station 
   16. Comply with all safe work procedures and practices related to Occupational Health and Safety Policy      Receiving and Registration of clients.


QUALIFICATIONS


Diploma In Front Office Management/Business Administration/Management/Health Records Management or related field 
Up to one (1) experience
Adaptable
Customer Focus
Result Oriented more

To provide and maintain caring and high professional standards of nursing care utilizing the set standards,procedures and policies, to meet patients’ needs and have job satisfaction.

Job Summary:


The Legal Assistant will provide support to the Legal Department. The role involves assisting with legal documentation, regulatory filings, board meetings, and compliance monitoring to ensure adherence to legal and corporate governance requirements.


Academic & Professional Qualification:


Bachelor's degree in Law (LLB) or Diploma in Legal Studies.
1 years post... admission
1-2 years' experience in a legal, corporate governance, or compliance role, preferably in a corporate or healthcare setting.
Knowledge of corporate law, healthcare regulations, and compliance frameworks in Kenya.
Familiarity with board secretarial duties and governance best practices.
Legal research skills
Excellent communication skills
Technical knowledge more

​Job Summary:


To serve as the primary point of contact for international patients seeking healthcare services at the hospital. This role ensures a seamless experience for patients by coordinating appointments, managing communication, and addressing cultural and language needsThe liaison officer works closely with medical, administrative, and support teams to deliver a world-class patient... experience.


Academic & Professional Qualifications:


Bachelor's degree in Hospitality Management, Healthcare Administration, International Relations, or related fields.
Training in Customer Care.
Training in Computer Applications
Minimum of 3-5 years in a healthcare, customer service, or international relations role.
Experience in dealing with international patients or clients is highly preferred. more