We are hiring a Programme Officer to support the delivery, coordination, and documentation of our programme work. This is a supportive and administrative role that also requires the ability to think clearly, write well, and contribute to outputs that reflect insight and rigour. The Programme Officer works closely with the Programme Manager to ensure our programmes run smoothly and deliver... meaningful outcomes.

This role suits someone who brings discipline to execution, fluency in writing, and care for team dynamics. You will be entrusted with keeping activities on track, ensuring communications are sharp, and supporting the team’s collective momentum.

Key Responsibilities

Programme Coordination & Delivery


Support implementation of programme workplans, timelines, and deliverables.
Coordinate meetings, travel, and logistics for programme activities and partner engagements.
Track progress across workstreams, document decisions, and follow up on key actions.


Writing & Documentation


Draft reports, meeting notes, activity summaries, internal updates, and partner communications.
Contribute to the preparation of high-quality briefs, presentations, and written products.
Ensure clarity, accuracy, and consistency in all programme documentation.


Administrative & Logistical Support


Assist with procurement, budgeting, scheduling, and expense tracking.
Liaise with internal teams (finance, operations, tech) to ensure smooth administrative flow.
Keep programme records well organised and accessible across platforms.


Research & Learning Support


Assist in gathering, reviewing, and synthesising research materials and background data.
Help document insights, lessons, and reflections from the field.
Support the production of learning outputs such as blogs, short case studies, and briefs.


Stakeholder Engagement Support


Represent the team in meetings as needed, with professionalism and thoughtfulness.
Help prepare for partner meetings, community convenings, and field visits.
Coordinate communication with stakeholders, including invitations, agendas, and follow-ups.


Who You Are


You bring your full self. You show up with presence, not just professionalism. You move through your day with care—care for your work, care for your team, and care for the mission. You are consistent, dependable, and tuned in to what the work—and the people—require.
You pay attention to the details. You catch things others miss. You read closely, write clearly, and keep things organised. You take quiet pride in doing things well—whether it’s coordinating a workshop, preparing a report, or making sure no ball is dropped. For you, excellence is a habit, not a performance.
You are generous with your time and your spirit. You enjoy being part of a team where people have each other’s backs. You bring warmth, humour, and honesty into your working relationships—and you do it without needing a spotlight.
You are not here to clock in and out. You are here to contribute to something real: a stronger citizen voice, better government, more dignity in public life. That purpose matters to you—and it shapes how you show up.
You’re the kind of person who turns instructions into action, turns ambiguity into clarity, and turns a job into shared momentum. You don’t need to be the loudest in the room. You just need to be reliable, grounded, and fully in.


Skills and Experience


2–4 years of experience in programme coordination, project support, or research and writing roles.
Strong organisational skills; you manage timelines, track moving parts, and follow through.
Excellent writing and editing skills, with a clear and professional tone.
Comfortable using digital tools (e.g. Google Workspace, Slack, Trello, Notion).
Experience supporting civil society, governance programmes, or community-driven initiatives is an added advantage.


Education


A Bachelor’s degree in Social Sciences, Public Policy, Development Studies, Project Management, or a related field.
Additional certifications in project support, writing, or governance-related work are welcome. more

Responsibilities
The ideal candidate will have a proven track record of strategically optimizing content to drive engagement, web traffic, and increase brand awareness. Additionally, the following will be expected: 

Develop and implement social media strategies across various digital channels, including social media, email marketing, and website content that is aligned to the organization... goals
Plan and execute social media campaigns and promotions to increase awareness of our programming work
Create and maintain a comprehensive social media content calendar
Generate, edit, publish, and share high quality,engaging content (original text, images, videos, and news) across all digital platforms  that aligns with brand voice and tone
Manage social media accounts,including the design of cover images, profile pictures, and blog layouts
Create and manage an engaged online community as part of our advocacy outreach strategy
Monitor and analyze social media performance and provide insights and recommendations for improvement.
Conduct social listening and research on industry trends, competitive landscape, and audience preferences to inform content strategy and ensure up-to-date knowledge of digital technologies and social media trends
Use social media marketing tools and analytics, including SEO, keyword research, and Google Analytics, to optimize content and drive results
Support the execution of the communications strategy and plans 
Work closely with other departments and program teams to design and disseminate content that enhances awareness of their work amongst partners, stakeholders and donors
Stay up-to-date with social media trends, technologies, and design tools and applications

Competencies

Minimum of 3 years of proven experience in web content, social media management and digital communications, preferably in a nonprofit or advocacy setting.
Experience in content management, copywriting, and creative content generation
Knowledge of desktop publishing and video editing software (Adobe InDesign/Illustrator/Photoshop/Premiere)
Strong knowledge of social media platforms (LinkedIn, Facebook, Instagram, and Twitter), social media management tools, and social media analytics and reporting
Solid understanding of SEO, keyword research, Google Analytics, and online marketing channels
Familiarity with web design and user experience best practices
Excellent written and verbal communication skills, with a keen eye for detail and accuracy
Strong analytical and multitasking skills, with the ability to meet deadlines in a fast-paced environment
Self-starter with a positive attitude, and ability to think creatively and outside the box
Passion and a strong knowledge for social media, digital technologies, and online marketing
Proficient in Microsoft Office Suite 
High level of agility and ability to multitask more