Job Purpose

The overall job purpose is to develop profitable Insurance portfolio through all the channels of distribution.
The core mandate of the role is to act as the Product (or Product Portfolio) Champion, looking after the interests of the product within the business unit, distribution channels and in the marketplace.
To manage and develop relationships with the Business Units and Branch... Managers in order to grow Profitable Insurance Business.
Oversee product development, customer acquisition as well as identifying and developing new business opportunities with a view of expanding the company’s market share.
Drive Business growth within the company

Key Responsibilities

Spearhead the business Development strategies with the Business Heads / Director of the Agency.
Implement the Agency’s business performance against the set targets, reviewing the performance and discussing the same with Business Heads / Directors.
Coordinate daily sales and ensure operations are upheld within the Agency’s approved procedures.
Define and pursue achievement of monthly, quarterly and yearly sales targets and objectives.
Development of the business strategy and ensure the delivery of effective integrated sales plans which support the delivery of the sales objectives.
Developing and monitor execution of strategies for renewals to ensure business retention are optimized and the prescribed retention ratio is achieved.
Design appropriate sales incentives to drive targeted sales remediation while ensuring retention of existing business.
Develop and execute key growth sales strategies, tactics and action plans and expand customer base.
Own the Product portfolio strategy to ensure quality of business through management of product mix.
Manage the execution and implementation of the Company’s marketing plans, designs and activities to establish and maintain brand presence in the market.

Knowledge :
Academic :

Bachelor’s Degree in a business-related field. Master’s degree is an added advantage.
Professional qualification in Insurance (ACII, FLMI or AIIK) or equivalent.
Certificate of Proficiency (COP)

Professional :

5+ years successful relevant experience, 2 of which must be in a management position (financial services sector preferred). Knowledge of the Insurance industry (desirable)

Personal Competencies :

Results orientated with the ability to set KPIs and a proven track record of meeting or exceeding targets.
Resilient, dynamic, energetic, and enthusiastic. Must be highly driven and enjoy working with people.
Able to work with a wide range of internal and external stakeholders and to foster and maintain successful working relationships.
Ability to communicate, present and influence all levels of the organization, including executive and C-level.
A structured approach to dealing with complex and variable work environments in an independent manner.
Ability to balance opposing business requirements.
Ability to balance long term and short-term requirements independently
Able to provide advice and cause/effect evaluation to support business decision making.
Independent and logical thinker, yet an achiever and implementer.
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  • Sales
  • Marketing
  • Retail
  • Business Development
Job Purpose
A senior bank officer may be deployed in the Business Development and Marketing department to perform the following duties and responsibilities in any of the following functional areas: –
Key Duties and Responsibilities

Collecting and collating data on business development
Marketing bank products including liabilities, trade finance facilities, loans and advances.
Ensure client... retention by offering excellent customer experience
Analyzing customer needs and recommending appropriate products and services;
Conducting market intelligence on the current market trends, competitor moves and other macroeconomic issues affecting the business.
Compiling and updating the report on a monthly basis. Recommend any changes that could have positive impact on the bank’s overall performance and in line with its overall strategy.
Compliance with the Bank policies, statutory and regulatory requirements.
Any other duties that may be assigned from time to time.
Undertaking any other duties as may be assigned from time to time.

Qualifications, Skills and Experience for Appointment
For appointment to this grade, a candidate must have:

Bachelor’s degree in Actuarial Science, Commerce, Economics, Business Administration, Finance or in a related field from a recognized institution.
Registration by any of the following recognized professional bodies: – Associate of Kenya Institute of Bankers, Marketing Society of Kenya, Institute of Certified Public Accountants, Financial Markets Association or any other equivalent.
Supervisory course trainings.
A minimum of four (4) years in relevant work experience;
Proficiency in computer applications;
Shown merit and ability as reflected in work performance and results; and
Fulfilled the requirements of Chapter Six of the constitution.
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  • Banking
Job Purpose
To enable the Bank to achieve its strategic goals through implementation of efficient and effective systems of acquisition of goods, works and services, as well as disposal of assets.
Key Duties and Responsibilities

Developing and co-ordinating the preparation of annual procurement and disposal plans and their implementation;
Coordinating procurement and disposal activities in... the bank;
Preparing contract documents for goods, works and services;
Custodian of contract documents;
Liaising with the user department to ensure effective implementation of contracts for goods, works and services;
Providing secretariat to committees’ incidental to procurement of goods and services, and disposal of assets;
Coordinating disposal of assets activities;
Providing professional advice on procurement of goods, works and services and disposal of assets;
Preparing statutory reports to PPRA
Reviewing procurement needs of the bank;
Any other duties that may be assigned from time to time.

Qualifications, Skills and Experience for Appointment

Have eight (8) years relevant work experience in public or private sector, three (3) of which must have been at a supervisory level;
Have Bachelor’s Degree in Commerce, Procurement and Supplies Management, or equivalent qualification from a recognized institution;
Master’s Degree in Supply Chain Management, Logistics or equivalent qualification from a recognized institution will be an added advantage;
Be Member of professional body either KISM or CIPS in good standing;
Show merit and ability as reflected in work performance and results;
Proficiency in computer applications
Have a management course or programmes from a recognized institution;
Have Demonstrated results in work performance;
Meets the requirements of Chapter Six of the Constitution.
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  • Procurement
  • Store-keeping
  • Supply Chain
Job Purpose
The Information Systems Security Section will be will be responsible for identifying and correcting the flaws in DBKs security systems, solutions, and programs while recommending specific measures to improve the banks overall security posture.
Key Duties and Responsibilities

Developing and co-ordinating the preparation of annual procurement and disposal plans and their... implementation;
Ensuring the bank maintains a current enterprise-wide knowledge base of its users, devices, applications and their relationships;
Ensuring the information systems meet the needs of the bank, in particular information system, development strategies, enterprise risk management framework, risk appetite and ICT policies.
Design cyber security controls with consideration of all users at all levels of the organization including internal customers and third party users/external users.
Organizing professional cyber related training to improve technical proficiency of staff.
Conduct regular and comprehensive cyber risk assessments that consider people (i.e. employees, customers, outsourcing and other external parties) processes, data and technology
Ensure timely update of the incident response mechanism and business continuity plan (BCP) based on the latest cyber threat intelligence gathered.
Ensure frequent data backup of critical IT systems (e.g. real time back up of changes made to critical data) are carried out to a separate storage location.
Ensure the roles and responsibilities of managing cyber risks, including in emergency or crisis decision making, are clearly defined, documented and communicated to relevant staff.
Continuously test disaster recovery and Business Continuity Plans (BCP) arrangements to ensure that the bank can continue to function and meet its regulatory obligations in the event of unforeseen attack through cybercrime.
Undertaking any other duties as may be assigned from time to time.

Qualifications, Skills and Experience for Appointment

Bachelor’s Degree in Computer Science or IT, Information Systems or related field;
Masters degree in Computer Science or IT, Information Systems or related field is an added advantage;
Six (6) years relevant working experience;
Professional qualifications in any of the following: CISA/CISM/CRISM/CEH/CISSP/MCSE/MCITP/CCNA/Project Management Certification;
Member of a relevant professional body;
Management and supervisory trainings;
Meets the provisions of chapter six of the constitution;
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  • ICT
  • Computer