JOB SUMMARY:


Hemingways Hospitality Limited is seeking for an experienced Head of RMIAC to lead the Group's risk management, internal audit and compliance functions. The ideal candidate will have a proven track record in risk management and of leading teams of internal auditors in Africa, ideally in the hospitality or travel industry. The role will be instrumental in establishing a risk... management framework for the Group together with the Group's Executive Committee (ExCom) and the Group's Audit and Risk Committee (ARC) and provide assurance through internal audits that the Group has a strong framework of internal control and complies with applicable laws and regulations


The ideal candidate should have:


At least 10 years' experience in internal audit or risk management, with 5+ years in a leadership role
Strong background in risk assessments, compliance monitoring, and internal audits
Experience working in Africa, preferably in the hospitality or travel industry
Excellent communication, leadership, and strategic thinking skills


KEY RESPONSIBILITIES:


Conduct Group-wide risk assessments and maintain risk registers
Develop and implement a Risk Management Framework and Internal Audit Plan
Ensure compliance with statutory and regulatory requirements
Provide assurance to the Audit & Risk Committee (ARC)
Lead, train, and grow the internal audit team
Stay updated on industry and regulatory changes
Facilitate internal training on risk, control, and compliance


PREFERRED QUALIFICATIONS:


Bachelor's degree (required)
Professional certification (CIA, CISA, or equivalent)
Strong project management, problem-solving, and analytical skills
Experience in presenting to boards or audit committees more

Hemingways Watamu is seeking a skilled and service-oriented ICT Technician to join our team. This role is pivotal in ensuring the seamless operation of our hotel's information and communication technology systems, supporting both back-of-house operations and guest- facing services.


KEY RESPONSIBILITIES:


Maintain and support the hotel's ICT infrastructure, including networks, servers,... and connected devices.
Ensure optimal performance of systems used in reservations, billing, and property management.
Troubleshoot hardware and software issues promptly to minimise disruption to operations and guest experiences.
Perform routine maintenance and system updates to uphold reliability and security.
Liaise with external vendors for system upgrades, repairs, and technical support.
Provide responsive and courteous support to hotel staff and guests regarding ICT-related matters.


WHAT WE'RE LOOKING FOR:


Proven experience in ICT support, preferably within the hospitality industry.
Strong understanding of hotel systems including Opera PMS, Simphony POS, Material Controls and SUN Systems.
Proven experience in maintaining Local Area Networks (LANs), IPTV, and CCTV systems.
Excellent problem-solving skills and a proactive approach to issue resolution.
Outstanding customer service and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.


ACADEMIC QUALIFICATION:


Advanced diploma or Degree in Information systems or information technology..
CCNA, Network+, or similar network certification
Cloud management certifications are added advantage more

We are looking to fill the exiting position of Meetings & Events Manager.

KEY RESPONSIBILITIES:


Event Planning and Coordination: Oversee all aspects of event planning, from initial inquiries to execution Vendor Management: Collaborate with external vendors, including caterers, decorators, and audiovisual teams, to ensure seamless event execution
Revenue Growth and Budget Management:... Develop and manage event budgets, track expenses and revenues to ensure events are cost-effective, profitable and in line with budget
Account Management & Sales: Build strong relationships with corporate, leisure, and social clients for organic growth
Guest Relations: Serve as the primary point of contact for clients and guests, addressing inquiries. managing RSVPs, and ensuring a positive experience throughout the event
Team Leadership: Lead, train and mentor banquet and event staff for sustained high performance levels


WHAT WE'RE LOOKING FOR:


Minimum 10 years' work experience in events management in premium outlets
Demonstrable technical expertise in events management, and experience in delivering outstanding results
Excellent guest experience and problem-solving skills
Articulate verbal and written communication skills
Demonstrable experience in self-organization and skills in people leadership


ACADEMIC QUALIFICATION:


Diploma or Degree level qualification is hospitality; specialization in Meetings, Incentives, Conferences and Events is preferred more

JOB SUMMARY:


Hemingways Hospitality Limited is seeking for an experienced Head of RMIAC to lead the Group's risk management, internal audit and compliance functions. The ideal candidate will have a proven track record in risk management and of leading teams of internal auditors in Africa, ideally in the hospitality or travel industry. The role will be instrumental in establishing a risk... management framework for the Group together with the Group's Executive Committee (ExCom) and the Group's Audit and Risk Committee (ARC) and provide assurance through internal audits that the Group has a strong framework of internal control and complies with applicable laws and regulations


The ideal candidate should have:


At least 10 years' experience in internal audit or risk management, with 5+ years in a leadership role
Strong background in risk assessments, compliance monitoring, and internal audits Experience working in Africa, preferably in the hospitality or travel industry
Excellent communication, leadership, and strategic thinking skills


KEY RESPONSIBILITIES:


Conduct Group-wide risk assessments and maintain risk registers
Develop and implement a Risk Management Framework and Internal Audit Plan
Ensure compliance with statutory and regulatory requirements
Provide assurance to the Audit & Risk Committee (ARC)
Lead, train, and grow the internal audit team
Stay updated on industry and regulatory changes
Facilitate internal training on risk, control, and compliance


PREFERRED QUALIFICATIONS:


Bachelor's degree (required)
Professional certification (CIA, CISA, or equivalent)
Strong project management, problem-solving, and analytical skills
Experience in presenting to boards or audit committees more

We are looking for a dynamic leader with a proven track record of technical and tactical proficiency for the role of Front Office Supervisor.

Minimum Qualifications


Minimum 8 years experience in front office operations with proficiency in telephone operations, reception and cashier duties
Proficiency in night audit
Minimum 3 years experience in a supervisory role in a 5-star... hotel
Demonstrable knowledge of Font Office operations, including technical expertise in Opera Cloud
Proven ability to lead, motivate and develop teams
Excellent guest experience and problem-solving skills
Articulate verbal and written communication skills
University degree or diploma in hospitality management, or Front Office operations more