Educational Qualifications & Functional Skills:


A Bachelor’s degree in Engineering, Computer Science, or an equivalent in working experience.
A Master’s degree in Engineering, Computer Sciences or any other related field (preferred)
Minimum of 5 years’ Service Fulfillment experience in the IT/Telecommunications field – Broadband
Service Operations in particular.


JOB... DESCRIPTION


Operations Supervises laying of cables directly in trenches or string it
through conduits running through trenches
Conducts quality control of fibre project at all steps of
implementation & acceptance in accordance with the following
Fibre Optics OSP Parameter, (Manhole, Route Marker, HDPE &PVC Duct, Bridge Attachments, crossings (road, drainage,streams, etc.), Blowing & Pulling, Splicing, Joint Box, ODF / DDF, Site Entrance etc.
Monitors and reports all assigned projects at dedicated sites and ensuring timely completion of projects with strict compliance of HSE policy procedures.
Plans and schedules project timelines and milestones using appropriate tools.
Proffers cost cutting strategies for each project while showing loyalty, honesty, transparency and dedication in daily duties.
Ensures excellent customer relationship management; vendor management, and resolution of complicated community issues as well as other issues.
Inspects, approves and signs-off all implementation and as-built-drawings steps and documentation.
Optimizes backbone performance and losses by reducing extra
cable joints. Manages technical discussion and problem resolutions with vendor and contractor.
Submits all progress reports and documentation requirements of the retail business in the project implementation process.
Collaboration Supports the sales and marketing department to complete a
sale by verifying infrastructural capability to fulfil customer service installation.
Suggests value and service improvement initiatives to customers based on service fulfillment expertise and experience.
Receives and manages service escalations from the Customer Experience and Advocacy unit, communicates the status and remediation plan and follows through till the issue is resolved.
Work Plan and Processes Develops best fit work methodology to ensure that installations are done at minimal cost and that customer satisfaction is achieved.
Structures end to end development and delivery approach.
 Drives continuous improvement to create efficiencies/ improveproducts/services.
Tracking service metrics, managing budgets and helping lead the professionals responsible for getting services delivered to clients.
Customer Relationship Management
Ensures provision of excellent customer service by identifying customer needs, handling customer concerns and fulfilling customer requests in a timely manner.
Customer Installation Coordinates customer installation process. more

Job Overview

The TTC Mobile World is seeking a skilled IT Trainer with expertise in one or more of the following areas:


Cybersecurity (IAM, Azure Security, SIEM, Firewalls)
Cloud Computing (AWS Architecture, Azure Administration, Cloud Security)
DevOps & Platform Engineering (Kubernetes, Terraform, Jenkins, CI/CD)
Graphics & Web Design (UI/UX, Branding, Front-End... Development)


As an IT Trainer, you will deliver high-quality, hands-on training to students worldwide, helping them build real-world skills for careers in IT. You’ll play a crucial role in shaping the next generation of IT professionals through engaging instruction, mentorship, and project-based learning.

This is a fully remote opportunity with flexible working hours.

Key Responsibilities

Course Delivery & Instruction


Conduct structured training programs in one or more of the specialized areas.
Deliver engaging live virtual sessions and hands-on labs.
Ensure students gain real-world proficiency in industry tools and frameworks.
Provide 1:1 mentorship and support to students.
Foster a collaborative learning environment where students feel encouraged to ask questions and participate.


Curriculum Development & Improvement


Work with the curriculum team to keep content up to date with industry trends.
Customize training materials to suit different learning levels and certification needs.
Develop real-world projects, case studies, and assessments to enhance practical learning.


Student Support & Engagement


Provide ongoing support, answer questions, and track student progress.
Conduct assessments, quizzes, and feedback sessions to help students improve.
Offer career guidance on certifications, job readiness, and career pathways.


Technical & Practical Focus


Train students in key industry tools: AWS, Azure, Kubernetes, Terraform, Jenkins, IAM, SIEM tools, etc.
Simulate real-world environments for troubleshooting, configuration, and deployment.
Share insights on current trends in cloud, cybersecurity, DevOps, and design.


Course Management & Administration


Manage course schedules and ensure timely delivery of training.
Maintain accurate student records, including attendance and assessments.
Work with theITern’s admin team to resolve any logistical or technical challenges.


Graphics & Web Design (if applicable)

If you specialize in Graphics & Web Design, responsibilities include:

Graphic Design:


Create branding materials, marketing assets, and social media graphics.
Design logos, brochures, and packaging using Adobe Photoshop, Illustrator, and InDesign.
Ensure brand consistency across all designs.


 Web Design:


Design intuitive website layouts, UI components, and user experiences.
Work with HTML, CSS, JavaScript, and CMS platforms (WordPress, Webflow, etc.).
Optimize websites for mobile responsiveness and performance.


Key Qualifications & Skills


Education: Bachelor’s degree in Computer Science, IT, Cybersecurity, Cloud Computing, or a related field. Relevant certifications are highly preferred.
Experience: Minimum 2 years of hands-on experience in at least one of the following:
Cybersecurity (Analyst, IAM, Azure Security, AWS Security)
Cloud Computing (AWS Architect, Azure Administrator, Cloud Security Engineer)
DevOps & Platform Engineering (Terraform, Kubernetes, CI/CD, Automation)
Graphics & Web Design (Branding, UI/UX, Front-End Development)
Technical Expertise: Proficiency in industry tools such as AWS, Azure, Terraform, Jenkins, Docker, Kubernetes, and cybersecurity solutions.
Training Experience: Prior experience delivering technical training (online or in-person), curriculum development, and student mentorship.
Communication Skills: Strong ability to explain complex concepts clearly and concisely.


Certifications (Highly Preferred):


Cloud: AWS Certified Solutions Architect, Microsoft Azure Administrator
Cybersecurity: CCSP, CISSP, AWS Security, Azure Security
DevOps: Kubernetes, Terraform, Jenkins
Design: Adobe Certified Expert (ACE)
Mentorship: Passion for guiding students in career development and helping them succeed.


Qualified candidates should send their CV and cover letter to: ray.itern@gmail.com more

Educational Qualifications & Functional Skills:


A Bachelor’s degree in Engineering, Computer Science, or an equivalent in working experience.
A Master’s degree in Engineering, Computer Sciences or any other related field (preferred)
Minimum of 5 years’ Service Fulfillment experience in the IT/Telecommunications field – Broadband Service Operations in particular.


JOB... DESCRIPTION

Operation


Supervises laying of cables directly in trenches or string it through conduits running through trenches
Conducts quality control of fibre project at all steps of implementation & acceptance in accordance with the following Fibre Optics OSP Parameter, (Manhole, Route Marker, HDPE &PVC Duct, Bridge Attachments, crossings (road, drainage,streams, etc.), Blowing & Pulling, Splicing, Joint Box, ODF / DDF, Site Entrance etc.
Monitors and reports all assigned projects at dedicated sites and ensuring timely completion of projects with strict compliance of HSE policy procedures.
Plans and schedules project timelines and milestones using appropriate tools.
Proffers cost cutting strategies for each project while showing loyalty, honesty, transparency and dedication in daily duties.
Ensures excellent customer relationship management; vendor management, and resolution of complicated community issues as well as other issues.
Inspects, approves and signs-off all implementation and as-built-drawings steps and documentation.
Optimizes backbone performance and losses by reducing extra cable joints.
Manages technical discussion and problem resolutions with vendor and contractor.
Submits all progress reports and documentation requirements of the retail business in the project implementation process.


Collaboration Supports the sales and marketing department to complete a sale by verifying infrastructural capability to fulfil customer service installation.


Suggests value and service improvement initiatives to customers based on service fulfillment expertise and experience.
Receives and manages service escalations from the Customer Experience and Advocacy unit, communicates the status and remediation plan and follows through till the issue is resolved.


Work Plan and Processes 


Develops best fit work methodology to ensure that installations are done at minimal cost and that customer satisfaction is achieved.
Structures end to end development and delivery approach.


Drives continuous improvement to create efficiencies/ improve products/services.


Tracking service metrics, managing budgets and helping lead the professionals responsible for getting services delivered to clients.


Customer Relationship Management


Ensures provision of excellent customer service by identifying customer needs, handling customer concerns and fulfilling customer requests in a timely manner.


Customer Installation


Coordinates customer installation process. more

Educational Qualifications & Functional Skills:


Minimum Requirements: HND/B.sc, Any Discipline
Minimum Experience: 2 years’ experience in a contact center/front desk/customer service, and other similar roles


Work Experience:


Customer Relations, Sales, Marketing, Human Relations (any other Humanity disciplines) in Telecoms, ISP or Technical Services Company.
Familiarity with... service order management systems and practices, e.g. ESFS, OTRS, Self-service portals.
Excellent computer literacy and telephone etique


Other Requirements:


Customer focus with a bias for championing customer issues.
Tech savvy.
Have a bias for action & result, not just effort.
Be Innovative.
Ability to optimize work processes.
Resilience.
Self-Development.
Ability to multitask, set priorities and manage time effectively.
Nimble Learning.
Good oral and written communication.
Team player with a great attitude.
Strong phone, verbal and writing communication skills along with active listening.
Knowledge of Microsoft office. (Excel, PowerPoint, Word, etc.) more

Functional Skills:


Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.
Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.
FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice... machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.
Capable of understanding fibre network architectures, designs & splice plans.
An inherent culture of documenting concise and accurate “As-Is” status of network elements and


splice configuration, in a consistent manner.


Familiarity with the requirements of Health & Safety legislation in Nigeria.
Experience in civil works supervision & quality control.
Experience in processing ROW License with Local Authorities/State Regulatory Agencies.
User experience for Microsoft Office Tools including a good working knowledge of MicrosoftProject.
User experience for Visio/AutoCAD/GIS tools is desired.
Excellent communication skills.
Ability to solve complex problems in the shortest available time using honed analyticalskills.
Good interpersonal skills with customers, vendors, team members and local community.
At least 2 years in telecommunications industry, with experience in Fiber network deployments.and outside plant maintenance.
Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities. more

Jobs Details


Site Survey and Design Conduct Site surveys for study and planning of new FTTH deployment.
Team Lead, Planning and Design, Wireline
OSP Planning and Design Technician
Prepare Low Level Design of Civil and Fiber Infrastructure for Optical Distribution Network (ODN) deployment to cover future demands.
FTTH Optical Distribution Network (ODN) planning, Cost estimation, Route... Selection, fiber Management and Fiber Link Power Budgeting.
Prepare detailed FTTH design drawings including duct layouts and cabling layouts.
Preparation of BoM for FTTH OSP projects.
Preparation of High Level project scope description. 
Preparation of fiber cabling plan and splice plans for FTTH projects.
Review of as-built drawings with FTTH roll-out team to ensure conformity with original design. 
Planning and site selection of Central Offices (CO) 
Design of Central Offices’ civil and fiber infrastructure.
Project Related Activities Pre-project discussions and co-ordination with FTTH roll-out team and OSP vendors.
Joint site walk-throughs with OSP Supervisor and contractor after kickoff meetings. Conduct joint surveys with project team to resolve variation and change in scope issues.
Revise designs and BOMs and send in the documents for variation or scope change approval.
Accuracy of planning and design.
Accuracy of OSP design (measured by level of modification by Team lead required on the design before final submission to Head, Network Services Business Unit).
Accuracy of Bill of Materials within tolerance limits.
The percentage of time site surveys are done within schedule without un-necessary re-visits. 
Accuracy of High level Descriptions (measured by level of modification required after submission to Team Lead) 
Accuracy of Fibre Splice Plans


Educational Qualifications & Functional Skills:


HND in Electrical/Electronics/Computer Engineering/Computer Science, Information Systems. However, field experience for Non- science or engineering backgrounds can be considered.


Work Experience:


Experience using CAD (Autocad, Visio) and Microsoft office software.
Excellent communication skill.
Analytical and problem solving skills.
Prioritizing work.
Generating & maintaining accurate records.
Outside Plant Fibre experience – site surveys, fibre laying, splicing, termination, troubleshooting.
Ability to use fibre tools e.g optical power metre, light source and OTDR. more

You will be responsible for driving traffic on social media to promote our products and services and overseeing our email marketing campaigns. On a regular basis, you will write new content for our website and provide our management teams with updates on the traffic numbers and effectiveness of digital marketing efforts. Our perfect candidate has at least two years of marketing experience. You... must also be knowledgeable about a variety of social media platform


Create marketing materials to use on social media and other web platforms to drive traffic and promote our products and services
Oversee email marketing campaigns
Collaborate with the marketing department to develop new digital media strategies
Produce reports on traffic numbers for upper management
Bachelor's degree in marketing, business, or a related field
2+ years of marketing experience
Expert navigation of social media
Excellent communication skills
Computer proficiency


Job is Remote more

Job Overview:
TheITern is seeking a results-driven and entrepreneurial Business Development Manager to lead the growth of its Cloud Training, Consulting, and Contracting services. This role is designed for an individual who will work independently, overseeing all aspects of business development, client relations, and operations until the company scales and teams can be hired. The ideal candidate... will have a strong understanding of cloud technologies, business development expertise, and the ability to execute strategies that drive global market growth.
The Business Development Manager will take full ownership of building theITern’s client base, developing partnerships, and ensuring the success of cloud services delivery. This role offers the flexibility to work remotely, with a focus on expanding the company’s global presence.
Key Responsibilities:
Business Development and Market Expansion:

Identify new business opportunities and markets for theITern’s Cloud Training, Consulting, and Contracting services, focusing on AWS, Azure, and GCP solutions.
Develop and execute strategies to grow the client base and generate revenue across different regions.
Build relationships with educational institutions, corporate clients, and government agencies to offer cloud training programs and consulting services.
Drive business expansion into new regions and industries, securing long-term contracts and projects.
Research and analyze market trends, competitors, and potential growth areas to stay ahead of industry developments.

Client Acquisition and Relationship Management:

Take full ownership of client outreach, managing end-to-end sales cycles from lead generation to contract negotiation and closing.
Develop and maintain strong relationships with clients, understanding their cloud needs and offering tailored solutions to meet their goals.
Serve as the primary point of contact for all client interactions, ensuring a high level of satisfaction and trust.
Create proposals, RFP responses, and presentations to showcase theITern’s services to potential clients.
Negotiate contracts, pricing, and service agreements, ensuring mutual benefit and long-term partnerships.

Strategic Planning and Execution:

Work closely with the CEO to set business growth targets and define strategies for achieving them.
Develop a clear roadmap for scaling theITern’s services, including Cloud Training, Consulting, and Contracting, to capture a global market share.
Prioritize growth initiatives based on market research, potential ROI, and business needs, ensuring efficient use of resources.
Set key performance indicators (KPIs) for business development and report on progress regularly.

Operational Oversight (Interim Role):

Manage day-to-day operations related to cloud service delivery, including coordinating virtual training programs and consulting projects.
Ensure smooth execution of training schedules, resource allocation, and client support, with a focus on quality and consistency.
Handle client onboarding, ensuring that all materials, communications, and expectations are aligned.
Coordinate with freelancers or contractors if necessary, ensuring project deadlines and client expectations are met.

Financial Management:

Develop pricing strategies for theITern’s services that balance profitability with client satisfaction.
Monitor and manage the budget for business development activities, ensuring cost-efficiency in operations.
Prepare financial reports for the CEO, detailing revenue generated, expenses, and forecasts for business growth.

Marketing and Outreach (Interim Role):

Develop simple marketing initiatives (e.g., LinkedIn outreach, social media posts, email campaigns) to increase visibility of theITern’s services.
Use digital tools and platforms to promote the company’s services to target audiences.
Build the brand identity of theITern, positioning it as a leader in cloud training and consulting services globally.

Scaling and Team Building:

As the business grows, identify opportunities to hire and build specialized teams in marketing, operations, sales, and technical roles.
Develop job descriptions, lead recruitment efforts, and onboard new team members to support the company’s expanding operations.

Key Qualifications and Skills:

Education: Bachelor’s degree in Business Administration, Sales, Marketing, or related fields. A technical background or cloud certification is a plus.
Experience: Minimum of 5 years of experience in business development, sales, or operations, with a focus on cloud services or IT consulting.
Self-Starter: Demonstrated ability to work independently, take initiative, and drive business growth without a formal team in place.
Global Market Experience: Proven ability to develop and manage business across multiple regions, with experience in the cloud industry being a strong advantage.
Cloud Industry Knowledge: Strong understanding of cloud services (AWS, Azure, GCP), IT consulting, and the contracting market.
Client Relations: Excellent client management skills, with a proven track record of building long-term partnerships and closing deals.
Strategic Thinker: Ability to develop and execute strategies that drive business growth, with strong analytical and decision-making skills.
Financial Acumen: Experience with budgeting, pricing strategies, and financial planning.
Communication: Strong verbal and written communication skills, with the ability to pitch and present business proposals effectively.
Adaptability: Comfortable taking on multiple roles (business development, operations, marketing) in the early stages until teams can be built.

What We Offer:

Remote Work Flexibility: Enjoy the freedom to work from anywhere while driving the company’s global growth.
Competitive Salary: Attractive compensation package with performance-based incentives.
Ownership of Growth: The opportunity to take full ownership of business development and strategy, shaping the future of the company.
Career Advancement: As the company grows, you’ll have the opportunity to lead and build a team, expanding your role and impact. more

Job Overview:
TheITern is looking for a skilled and knowledgeable IT Trainer with expertise in one or more of the following areas: Cybersecurity, IAM/Azure Administration, AWS Cloud Architecture, Cloud Security, DevOps, and Cloud Platform Engineering. As an IT Trainer, you will be responsible for delivering high-quality, hands-on training programs to students globally. You will guide them through... real-world applications of cloud technologies, security practices, and DevOps methodologies, ensuring they are prepared for the IT industry’s most in-demand roles.
This role offers the flexibility to work remotely and contribute to the growth of IT professionals worldwide by sharing your expertise in cloud computing, cybersecurity, and DevOps.
Key Responsibilities:
Course Delivery and Instruction:

Deliver structured training programs for students in one or more of the specialized courses (listed above).
Present course materials in a clear and engaging manner, incorporating both theoretical knowledge and practical hands-on labs.
Ensure students gain proficiency in real-world tools, technologies, and frameworks relevant to their courses.
Conduct live virtual training sessions and provide one-on-one mentorship as needed to support student learning.
Create a collaborative learning environment where students feel comfortable engaging and asking questions.

Curriculum Development and Improvement:

Collaborate with the curriculum development team to ensure course content is up-to-date with the latest industry standards and best practices.
Customize training materials to suit varying levels of expertise and ensure students are adequately prepared for industry certifications.
Continuously review and enhance course materials, incorporating feedback from students and industry developments.
Design real-world projects, case studies, and assessments that allow students to apply their learning to practical scenarios.

Student Support and Engagement:

Provide ongoing support to students throughout the course duration, answering queries and offering guidance.
Monitor student progress and provide timely feedback on assignments, projects, and assessments.
Conduct assessments and quizzes to evaluate the progress of students and help them improve their weak areas.
Offer career advice and guidance on industry certifications, job readiness, and career pathways.

Technical and Practical Focus:

Ensure students develop hands-on skills in relevant tools and platforms, such as AWS, Azure, Kubernetes, Terraform, Jenkins, and cloud security tools.
Simulate real-world environments during training sessions to give students practical exposure to troubleshooting, configuration, and deployment.
Provide insights into current trends and practices in cloud computing, cybersecurity, DevOps, and platform engineering.

Course Management and Administration:

Manage course schedules, ensure timely completion of training sessions, and communicate effectively with students regarding timelines and course progress.
Maintain accurate student records, including attendance, performance assessments, and certifications.
Collaborate with theITern’s administrative team to handle any logistical or technical issues related to course delivery.

Key Qualifications and Skills:

Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Cloud Computing, or related fields. Relevant certifications (AWS, Azure, CCSP, CISSP, DevOps) are preferred.
Experience: Minimum of 3 years of hands-on experience in one or more of the following areas:

Cybersecurity Analyst
IAM/Azure Administration
AWS Cloud Architecting
Cloud Security Engineering (Azure or AWS)
DevOps/Platform Engineering
Cloud Security (CCSP or similar certification)


Technical Expertise: Proficiency in cloud platforms (AWS, Azure), DevOps tools (Jenkins, Terraform, Docker, Kubernetes), and cybersecurity tools (SIEM, firewalls, IAM).
Training Experience: Prior experience in delivering technical training courses (online or in-person), including curriculum development and student engagement.
Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical concepts in a clear, concise manner.
Certifications: Industry certifications relevant to the course topics are highly desirable, including AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, Certified Cloud Security Professional (CCSP), or CISSP.
Adaptability: Ability to adapt teaching styles and materials to accommodate varying levels of experience and backgrounds.
Mentorship: Passion for guiding and mentoring students in their career development, with the ability to inspire and motivate them.

What We Offer:

Remote Flexibility: Deliver training from anywhere in the world with flexible working hours.
Competitive Compensation: Competitive contract rates based on experience and course expertise.
Global Impact: Help students from diverse backgrounds gain the skills needed to thrive in the IT industry.
Professional Development: Opportunities for growth within theITern and to develop new training materials as the industry evolves. more

Job Summary:
We are seeking a versatile and proactive Social Media Business Developer to spearhead both business development and marketing efforts. In this integrated role, you will be responsible for leveraging social media platforms to generate leads, nurture client relationships, and drive sales growth, while also creating and executing marketing strategies to enhance brand visibility and... engagement. The ideal candidate will possess a blend of business acumen, marketing expertise, and social media savvy.
Key Responsibilities:

Develop comprehensive social media strategies to identify and engage potential clients, drive lead generation, and increase brand awareness.
Execute end-to-end social media campaigns, including content creation, posting schedules, community engagement, and performance tracking.
Build and maintain a strong online presence across various social media platforms, including LinkedIn, Twitter, Facebook, and Instagram.
Proactively seek out and initiate conversations with prospects, providing valuable insights and solutions to their business needs.
Collaborate with internal stakeholders to develop marketing materials, such as blog posts, articles, videos, and infographics, aligned with business objectives.
Monitor social media channels for industry trends, competitor activities, and relevant discussions, leveraging insights to inform strategy.
Analyze social media metrics and campaign performance to measure effectiveness, optimize content, and identify opportunities for improvement.
Actively participate in networking events, industry forums, and online communities to expand professional network and drive business opportunities.
Serve as the primary point of contact for client inquiries, providing timely and personalized responses to build trust and rapport.

Qualifications and Skills:

Bachelor's degree in Marketing, Business Administration, Communications, or related field.
Proven experience in social media marketing, business development, or integrated marketing roles.
Strong understanding of social media platforms, algorithms, and best practices for business growth.
Excellent written and verbal communication skills, with the ability to craft compelling messages and engage with diverse audiences.
Strategic thinker with a results-oriented mindset and a track record of achieving sales targets.
Creative problem-solver with a keen eye for detail and a passion for staying ahead of industry trends.
Ability to multitask and prioritize tasks effectively in a dynamic, fast-paced environment.
Proficiency in social media management tools, analytics platforms, and Microsoft Office Suite.
Entrepreneurial spirit with a willingness to take initiative and drive projects forward independently. more