POSITION SUMMARY:

HIAS Kenya seeks to recruit an IT Specialist who will provide technical support to users in all areas related to Personal Computers (PC), PC-related hardware/software, E-Mail, Mobile voice/data devices, and Network and Internet services for its offices in the country. User support will include but is not limited to all device-related peripherals; software; enterprise-class... applications; audio-visual components, video conferencing, and basic account administration. They will provide end-user assistance in person at their location, via telephone, or using an electronic medium such as email, chat, or remote support tools. They will equally support, manage, and administer the local area network (LAN), wide area network (WAN), and respective equipment (servers, routers, wireless, etc.), including all manners of maintenance for both hardware and software (TCP-IP, DNS, Operating System, etc.).

ESSENTIAL FUNCTIONS:


Provides technical support to users for IT-related hardware and software.
Provide IT support, training, and orientation for staff and new technology users.
Supports and administers the local area network (LAN), Internet services, and respective equipment (servers, routers, wireless, etc.), including all maintenance of its associated hardware and software.
Ensures the daily optimal performance of all IT equipment/ systems.
Installing, configuring, and deploying appropriate software and functions according to specification and knowledge in O365, Microsoft Azure, and Active Directory
Ability to develop, implement, and monitor IT project budget accordingly.
Procure, install, troubleshoot, and repair hardware and software according to the standards set by HIAS’ Information Technology Department and HIAS Global security standards.
Maintain an up-to-date and tagged inventory of IT assets, equipment, and software and provide necessary information to management to support budgetary decisions.
Maintains, repairs, or replaces computing device-related peripherals.
Diagnoses and corrects problems with PC hardware and software and with mobile voice/data units.
Coordinates IT equipment maintenance vendor support where necessary.
Keeps individuals informed as to the status of their request for IT assistance.
Set up equipment and accounts for employee use, ensuring installation of appropriate software. At the same time, ensuring that all equipment is returned and accounts terminated when employees leave.
Confers with management, HQ/Regional IT colleagues, and employees to establish requirements for new systems or enhancements to processes.
Provides technical guidance and advice to country office management on IT-related components and IT security.
Instructs and provides training to employees in the proper use of IT-related software and hardware.
Maintains close coordination with Regional HQ IT colleagues to implement global IT projects.
Other duties as assigned


QUALIFICATIONS & REQUIREMENTS:


Bachelor’s degree in computer science, Information Technology, or related field.
Previous work experience of 4 years in a technology support environment.
Previous experience in NGOs is highly desired.
Ability to travel to other office locations in the country, as needed.
Experience in Microsoft 365 platform & Microsoft Azure
Understanding with ability to use Collaboration tools and Networking kits
Strong self-starter with demonstrable ability to adapt to changing priorities and emergency priorities that may arise.
Ability to work successfully within deadline requirements.
Knowledge in AAP
Knowledge in PSEA more

POSITION SUMMARY:

HIAS Kenya seeks to recruit a knowledgeable agricultural advisor to guide the HIAS Accommodation Centre on effective and sustainable smart farming.

ESSENTIAL FUNCTIONS:


Provide technical guidance and training on best practices and the use of new agricultural technologies including Urban farming technologies
Assessing soil and crops, and providing advice on the best... farming practices
Advising HAC on crop selection based on soil, weather, and market conditions
Recommending suitable agricultural products like fertilizers and pest control measures
Advise on pest and disease control, post-harvest handling, and natural resource conservation
Preparing reports and keeping updated records.


QUALIFICATIONS & REQUIREMENTS:


A Degree in agriculture or related course.
Extensive knowledge of agricultural science, including crop management, and a keen interest in research and development
Experience in smart farming
Knowledge of Accountability to Affected Populations.
Knowledge of PSEA. more

POSITION SUMMARY:

HIAS is looking to recruit a digital tutor/ computer teacher who will teach and promote computer literacy among the residents. The incumbent will be required to craft and present lessons, develop teaching material, and ensure that equipment remains in excellent working condition.

ESSENTIAL FUNCTIONS:


Collaboratively plan curriculum documents to reflect the needs of... the residents.
Planning lessons and activities that facilitate students' acquisition of basic and advanced computer skills.
Designing assignments and projects to assess student learning.
Observing and managing classroom dynamics.
Tracking and communicating students' advancement throughout the course.
Downloading important software updates and maintaining hardware.
Engage in effective teaching practice that embraces inquiry teaching and learning methods and differentiate activities to meet the needs of all students.
Authentically access, record, and track the progress of all students to inform teaching practice.
Determine beneficiaries’ progress and work on an exit strategy to earn a livelihood (in case of reintegration) and provide for themselves and their dependents/significant others.
In liaison with other departments, assist in the organization and facilitation of capacity-building activities for beneficiaries e.g. workshops, training or information dissemination
Prepare periodic and progress reports on the above-mentioned training services
Attend periodic staff meetings


QUALIFICATIONS & REQUIREMENTS:


Bachelor's degree in computer science, computer engineering, or related discipline.
Teaching certification for the level at which you will be instructing.
Prior experience as a computer teacher.
Passionate about fostering computer literacy and academic excellence
Knowledge of Accountability to Affected Population.
Knowledge of PSEA and Anti-Fraud. more

POSITION SUMMARY:
The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting functions of the organization, ensuring that transactions are correctly captured in the most efficient manner and that day-to-day accounting is effectively and efficiently carried out to support the... various programs.
ESSENTIAL FUNCTIONS:

Accounting review of procurement documentation before payment is initiated.
Making entries of cash/cheque/bank transfer payments into the NetSuite Accounting System
Prepare monthly, quarterly and mid- year donor financial reports for submission to the Country Director and HIAS Headquarters, ensuring that back up of supporting documents are in accordance with HIAS and donor accounting procedures;
Prepare and facilitate donor verification/desk review exercises assisting in review of financial reports backups and vouching of supporting documents;
Assist in the preparation and coordination for audit of books of accounts by internal and external auditors;
Participate in budget preparation exercises.
Assist in preparing and monitoring donor monthly burn rates reports for various programs to ensure that the budget lines are not exceeded or under spent.
Prepare bank,petty cash and MPESA account reconciliations on a monthly basis
Prepare other balance sheet item reconciliations on monthly basis, such as accrued expenses, advance accounting, etc
Maintain account payable and receivable account on monthly basis
Carry out training staff on expected accounting documents
Assist in the preparation of annual budgets and budgetary control reports for donors.
Assist in development of various accountability vouchers for use in the finance office
Perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s Degree in Accounting or Finance
Must be a CPA(K) Finalist
Minimum of 3 years’ of working experience
Working knowledge of and experience in the NetSuite Accounting System.
Excellent analytical skills and attention to details
Solid organizational skills as well as the ability to be flexible and work well under pressure.
Knowledge in Accountability to Affected Populations
Knowledge in Prevention of sexual exploitation and abuse. more

DEPARTMENT:    Legal Protection
SUPERVISOR:     Protection Officer
START DATE:        26th February 2024
END DATE:             14th September 2024
POSITION SUMMARY:
HIAS seeks to recruit Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:
ESSENTIAL FUNCTIONS:

Monitor, verify and document refugees’ human... rights violations and protection risks.
Participate in community awareness and dissemination of information to members of the community.
Conduct follow-ups on red flag protection-related issues.
Highlight trends and protection needs in reporting to the Protection Officer.
Refer cases with protection concerns to the protection associates to ensure their protection needs are addressed.
Support the Protection Officer in mapping of services and humanitarian needs.
In collaboration with the local authorities, identify refugees and asylum seekers at heightened risk with specific needs, provide them with ad hoc immediate support, and refer them for specialized services as may be deemed appropriate.
Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
Assist with the translation services for refugees in the community during activities as may be         required.
Assist in the mobilization of community members for community forums and sentization campaigns in the community.
Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
Under direct assistance of the protection officer, provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.

QUALIFICATIONS & REQUIREMENTS:
Education

O – Level education certificate
Any other relevant training

Experience
Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.
Skills & Competencies

Basic literacy and numeracy skills.
Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
Good working knowledge of the community needs and gaps
Ability to work with members of the community with little or no supervision
Computer literacy
Strong communication and interpersonal skills
Strong counselling skills
Strong training skills in community development and working with PSNs will be an added advantage.
Knowledge in Accountability to Affected Populations
Knowledge in PSEA

Language
Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo and Kinyarwanda or any other major language spoken within the refugee community.
Location
Must reside in Kangemi or Rongai
DISCLAIMER:
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.
SAMPLE HIRING PROCESS:
We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:
Step 1: Submit your application!
Step 2: Phone screen with a Human Resources staff person.
Step 3: Interview with the hiring manager.
Step 4: Interview with a panel of HIAS employees.
Step 5: Reference check.
Step 6: Offer and background check.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all candidates will advance to each step. more

HIAS Kenya is seeking an experienced consultant(s) to conduct a meta-assessment for all evaluation reports (baseline, mid-term and endline) and other project reports conducted in the period 2020-2023 and triangulate with secondary sources. The consultant will review these evaluations and conduct a meta-analysis of their results and methods. This will involve critically assessing the robustness of... the evaluations, analyzing the results obtained and drawing out key recommendations and lessons learned from the findings.

The Main Purpose Of The Meta-Assessment Is To

Carry out an extensive literature review from HIAS reports, journals, periodicals and online reviews.
The assessment will involve identifying gaps among refugees across the HIAS signature programs and localization.
Synthesize evidence from the evaluations conducted in the past to determine the effectiveness, relevance and impact of HIAS work and areas of strengthening.
Determine the overall quality, credibility, and use of evaluations to provide advice on improvements and adjustments to existing and future evaluations.

Objective Of The Meta-assessment

To what extent these evaluations carried between 2020 and 2023 fulfil widely accepted standards in terms of quality and develop recommendations on what aspects to improve and how to increase the usefulness of HIAS Kenya project evaluations?
What are the key findings, recommendations and lessons learnt to improve the performance of HIAS institutional capacity-building and productive capacity enhancement projects?
Provide a consolidated assessment on the performance of HIAS projects, particularly in relation to its relevance, efficiency, effectiveness, impact, and sustainability.

Methodology

The meta-assessment will be guided by the OECD criteria of evaluation (relevance, effectiveness, efficiency, coherence, sustainability, and impact). It will assess the relevance of the objectives of HIAS Programs. It will assess the effectiveness of the project in line with the respective program objectives. It will assess efficiency in relation to cost-effectiveness or the Value for Money. Conversely, sustainability, particularly through capacity-building, should be assessed to gauge the continuity of program objectives once HIAS Programs end.

The selected consultants will conduct.
Document review:

An extensive desk top review of existing from reports, journals, periodicals and online reviews
A document review of baseline, mid-term reviews, final evaluations and project completion reports and other HIAS strategic documents.
Survey and interviews:
For each selected project evaluation, staff of HIAS implementing the respective projects and partners will be consulted through interviews or surveys to ascertain the perceived usefulness of HIAS Kenya project evaluations as well as support functions, challenges, and constraints.

Deliverables

The Consultant Is Expected To Deliver The Following

Inception report (including a work plan and timeline).
Data collection tools as appropriate
Draft meta-evaluation report.
Finalize the draft report after receiving comments HIAS Kenya
Submit the final report HIAS Kenya Country Director.
Presentation of the final meta-evaluation report (the final report must contain an executive summary and a list of recommendations made by the consultant. It should not comprise more than 30 pages, excluding annexes)

These tasks are indicative for understanding the meta-evaluation. They will be adjusted and elaborated in the consultant's Inception meeting and as agreed upon by HIAS Kenya.

Managing the evaluation process

HIAS MEAL Coordinator will be responsible for the overall coordination of the Meta-assessment with the consultant to ensure timely and quality outputs. In addition, the Program Managers, Program Director, Regional technical advisors, and Country Director will provide all the necessary technical and operational support required throughout the process.

HIAS Will Provide

Relevant documentation and background information.
Contacts of relevant stakeholders.
Consolidated feedback/guidance on draft reports.

Qualification And Experience Of The Evaluator/Consultant

In accordance with these TOR and the Inception Report (to be produced by the winning consultant), the consultant will be responsible for the evaluation's overall conduct, including submitting/presenting all evaluation deliverables in a timely manner.

HIAS is looking for a consultant/team with the following skills and qualifications.

The team leader should possess a postgraduate degree in research-oriented social science or a related discipline.
Extensive MEAL expertise and experience (at least ten years), including leading global program evaluations in displaced people/refugee programming.
Demonstrable expertise and a good understanding of refugee operations especially in Kenya, refugee protection risks, and relevant international /regional refugee frameworks
Extended experience in conducting meta-evaluations and in developing analytical protocols (Consultant to submit work related previously done)
Excellent and demonstrated understanding of ethical issues in research
Experience in developing data collection tools using KOBO
Excellent verbal and written communication in English is required
Knowledge of institutional issues related to development programming (including funding and administration and the role of donors, and partnerships).

Other Skills

Strong analytical skills and ability to work independently.
Excellent report-writing and editing skills.
Excellent data presentation and visualization skills. more

Position Summary

The Temporary receptionist will be responsible for performing clerical tasks within the office to support daily operations. The receptionist will answer and transfer phone calls to staff, sort and deliver mails, greet and direct visitors accordingly.

Essential Functions

Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate... person and office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk.
Update calendars and schedule meetings.
Assist with payment requisition for utilities e.g. electricity tokens, water bills and garbage collection.
Establish and maintain effective relationship with internal and external customers for improved service delivery.
Ensure that all the office telephone lines, are working efficiently and loaded with airtime at all times.
Any other duty as may be assigned.

Qualifications & Requirements

Diploma/Degree in administration, office management, front office management or related field.
Ability to multitask and assume unanticipated assignments.
Excellent attention to detail and sound organizational skills.
Strong interpersonal and communication skills
Verbal and written communication skills
Organizational and time management skills.
Knowledge of Accountability to Affected Population.
Knowledge in PSEA and Anti-Fraud. more

POSITION SUMMARY:

The driver will provide effective transport facilitation to staff and clients in order to attain the objectives of the organization.

ESSENTIAL FUNCTIONS:

Support the Staff on official transport and dispatch duties to required destinations when requested.
Facilitate transport of office Field Operations Staff when carrying out home visits and outreach activities
Where... applicable, assist staff with loading and offloading items for distribution to clients
Maintain high standard of service to both internal and external guests.
Ensure punctuality and safe transport.
Observing the road and traffic laws and regulations of the Country.
Ensure that safe driving practices are adhered to including local driving codes and internally agreed standards.
Maintain interior and exterior cleanliness of the car
Ensure the vehicle is in good working condition at all times.
Ensure vehicle is kept secure at all times.
Ensure vehicle is given regular/day-to-day maintenance checks: check oil, water, battery, brakes, tyres, etc.
Schedule regular car service appointments and report any issues that arise.
Ensure vehicle repairs are carried out properly by official manufacturers specifications.
Arrange for other repairs, prepare and maintain vehicle spare parts inventory.
Prepare and submit vehicle monitoring report, including records of vehicle operations, maintenance, expenses, mileage as required.
Log official trips, daily mileage, gas consumption, oil changes as required.
Provide assistance to the Operations Manager and other office staff in the time working at the office, in tasks including but not limited to photocopying and filing.
Handling mail, delivering goods and correspondences, carrying parcels, packages, and delivery and collection of official documents as required.
Maintain a record of all deliveries done in the delivery book.
Prepare vehicle monthly reports of specific allocated vehicle allocated to him.

QUALIFICATIONS & REQUIREMENTS:

Minimum of Secondary school education is preferred with a Minimum of Grade C.
Must have a clean and valid driving license of classes B, C1, D1, D2, and D3
Should have a minimum of five (5) years of experience in driving 4WD vehicles, Nissan Vans and school bus.
Flexibility and ability to stand in for other drivers when required to do so is necessary.
Good inter-personal, communication (English and Kiswahili-written and spoken) a must.
Must have good knowledge of Nairobi and its environs.
Basic mechanical knowledge is an advantage.
Should have defensive driving skills. more

POSITION SUMMARY:

HIAS seeks to recruit Temporary a GGBV Officer who will support the GBV department in implementing designed strategies on prevention and response to Gender Based Violence amongst refugees in Kenya. HIAS uses a survivor-centered, community-based approach. Our programs consider the voices and needs of survivors and prioritize their leadership in program design and... implementation. HIAS works with communities’ systems in order to optimize support for survivors, building partnerships to promote and protect the rights of survivors, women, girls, and LGBTQ-identified individuals.
The officer will be responsible for contributing to the timely and quality implementation of GBV related activities and GBV case management for the urban refugee community and support in fundraising efforts for the GBV department.

ESSENTIAL FUNCTIONS:

Implement and monitor Gender Based Violence prevention and response activities/interventions for the urban refugee community.
Contribute to the establishment of community-based prevention mechanism, risk mitigation strategies and support for the vulnerable persons of concern including survivors of GBV.
Support the implementation of safe spaces to women and girls build peer support networks to enhance their economic and social assets.
Contribute to the design of new ways of engaging men in ending violence against refugee women and girls.
Support Gender-based violence survivors received at HIAS offices and identified in the refugee community through the provision of survivor centered case management services to respond to the needs of clients, provide them information and resources to access services and make appropriate referrals to other service providers if required.
Conduct timely Follow up on referrals and action plans, and support services provided to GBV survivors, ensuring that the survivors receive the assistance recommended.
Support qualitative assessments through Focus Groups Discussions/ Tango talks to better understand the risks of GBV and map out service support structure for GBV survivors,
Engage with the refugees’ community representatives to understand needs and gaps in Gender-based violence programming with a priority focus on the voices and leadership of survivors.
Participate in capacity building initiatives for staff, partners and other stakeholders to create awareness, ensure quality and comprehensive delivery of project activities.
Closely work with GBV Associates, community outreach workers to ensure that best practices on GBV are respected and the international standards are met in responding and preventing GBV.
Plan, attend and facilitate monthly meetings with community leaders, support groups and other stakeholders on GBV Prevention and Response
Ensure community members are mobilized to participate in anti-GBV activities and awareness campaigns.
Organize, attend, and/or facilitate workshops and Training of Trainers sessions for community workers, support groups and agency workers.
Contribute in the development of project proposals, concept notes for the GBV department.
Participate in research on good programming practices on GBV prevention and response issues.
Ensure ongoing maintenance/update of GBVIMS (Gender Based Violence Information Management System) and preparation of qualitative reports on GBV Program
Any other duties that may be assigned.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s degree in Gender Studies, Community Development Studies, Social Science and/or other related fields of study
Minimum of 2 years previous job experience related to GBV response.
MUST have in-depth knowledge and experience in Refugee Protection
Demonstrated experience working directly with refugees who are survivors of GBV
MUST have an in-depth technical expertise on Gender Based Violence related issues, response and prevention and a demonstrated understanding of a survivor-centered approach. .
MUST have experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV prevention and response.
Experience working with GBVIMS preferred (Gender Based Violence Information Management System)
Experience in grant writing in the humanitarian sector.
Strong computer skills, in particular Microsoft Office,
Excellent organizational and time management skills.
Knowledge in Accountability to Affected Populations
Knowledge in PSEA more

POSITION SUMMARY:

HIAS Kenya seeks to recruit an Operations Manager who will be responsible for the strategic direction and leadership for the operations. This role is to effectively and efficiently manage the development and directions of the operational team to drive the growth, technical productivity and promote high quality customer satisfaction while building relationships and ensuring the... integration of strategic plans with company operations. As a member of senior management, the Operations Manager is responsible for but not limited to key responsibilities of strategic oversight, development and implementation of policies and procedures and resource management.

ESSENTIAL FUNCTIONS:

Manage reliable and cost-effective operations and effective implementation of the strategies of HIAS Kenya towards the right direction, including supervision of Administration, Information Technology, Procurement, and logistics.
Develop, implement and review operations processes and procedures.
Supports the program team on timely provision of operations support at a higher level of standards.
Ensures operational compliance of rules and regulations specified by the Government and donors.
Support developing budgets, financial management and planning for operations activities of country programs as an integral part of program proposal development and country level budgeting.
Advice on operations strategies, policies and plans affecting operations, program deliverables and staffing.
Analyzing HIAS Kenya operating environment in the country and adjusting operations and providing advice on contextual changes.
Maintain regular controls on operations budget and identify any exceptions or possible implications of under / overspending in a timely manner.
Promote cross-department collaboration and communication between operations, programs, HR, Finance, Safety and security and other teams.
Promote continuous organizational learning culture with the empowerment of individuals and teams with the identification of learning needs. Create learning opportunities and ensure access to available learning resources.
Develop, implement and review appropriate operations policies and procedures that comply with HIAS policies and procedures such as the Procurement, logistics, IT and with donor rules and regulations.
Manage HIAS Kenya contracts and act as principle point of contact for all internal and external matters relating to operations in coordination with country management.
Effective and efficient resources management in administration, procurement, logistics and IT on the achievement of the following results:
Oversight of HIAS Kenya assets and maintenance of asset register including periodic review, update and facilitating insurance of new assets.
Develop the capacity of the team, deepen understanding of their roles and assist with career development.
Promote accountability, communicate expectations, and provide constructive feedback informally and formally to the teams via regular one on ones and performance reviews.
Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers.

QUALIFICATIONS & REQUIREMENTS:

A bachelor’s degree in business administration, operations management, or a related discipline
Master’s degree in business administration of relevant field
Minimum of 7 years' experience as an operations manager or similar role in a humanitarian, corporate or development sector, including experience in operational support and developing strategies.
Sound knowledge of administrative, logistics and procurement procedures is highly desired.
Strong interpersonal skills and ability to establish and maintain effective working relationships with colleagues in a diversified multi-cultural and multi-ethnic working environment.
Skills in managing, organizing, planning and implementing assigned tasks under pressure of frequent and tight schedules.
Demonstrated analytical and problem-solving skills in handling management and coordination issues at country program level.
Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
Proficient in oral and written French skills required; proficiency in English is also required. more