Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.
Reports to: Area Sales Manager
Location:  Garissa North, Garissa South, South Lake(Nakuru), Narok(Total-Naivasha),Kitui, Machakos, Siaya.
Job purpose
To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising... at point of purchase for SSOs and T-Kash agents.
Key Responsibilities

SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

Qualifications- Academic and Professional

Diploma or Bachelor’s Degree in Business, Marketing or related field

Experience

At least 1 year experience in sales and distribution role in an FMCG or Telcos

Competencies

Customer focus
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking more

Key Responsibilities
Revenue Generation & Market Share

Develop strategic direction and plans with regard to all marketing and communication functions in order to achieve objectives relating to revenue, profitability and market share
Continuously assess reputational risks and make recommendations based on a thorough analysis of all factors involved Job Description.
Oversee Company’s online... sales.
Marketing & Communications Strategy
Develop, execute and analyze the Company’s marketing strategy and plans, including promotions and acquisition campaigns
Test progressive and innovative ideas to position the brand including original campaign concepts that will help tell the Company story and generate revenue, buzz, and brand love
Develop, oversee and deliver on ambitious Customer Acquisition & Retention Strategies including Customer Loyalty Programme.
Ensure both quantitative and qualitative data is effectively used in all marketing and communications decision making.

Content & Social Media

Oversee the development and execution of Vivo’s content strategy across our platforms (internal and external) with the aim of building brand awareness and driving community engagement

External Collaboration

Seek, manage and grow mutually beneficial relationships with key external partners
Develop partnerships with like-minded and complimentary brands to drive customer acquisition while engaging our target community.

Project & Financial Management

Manage Company’s annual marketing budget and creatively deploy resources to maximize our impact.
Establish realistic and meaningful KPIs, ensuring value for money across marketing and communications activities.
Maintain Marketing to Revenue Ratio.

Leadership / Management

Provide positive leadership by communicating the company’s vision, mission, goals, objectives and policies to the marketing & communication team, translating them into understandable performance indicators and targets for each individual team member.
Manage, motivate and measure the performance of the marketing team to ensure KPIs and targets are met, including through clearly assigning duties, and ensuring monthly one-on-ones and quarterly performance reviews are held with each team member,
Drive succession planning, pre-empting the need for and managing change as necessary.
Hire and train marketing & communications team staff. Provide individual support to new team members – ensuring a full induction is provided and adequate support given during their learning curve. Develop skills of the teams – identify individual training needs as well as encouraging effective teamwork, giving recognition and praise wherever possible.
Deal with team performance issues promptly and appropriately, partnering with HR as necessary.

Professional / Academic Background

At least a Bachelor’s degree in Marketing, Business Administration, or its equivalent.
At least 10 years’ experience at a management level in a marketing or communications role in a reputable organisation.
Tech Savvy.
Demonstrated experience managing and training staff.
A deep understanding of how to use data to drive decisions.

Essential Skills & Knowledge

Marketing & Communication – Strong marketing and communication skills in order to give sound advice and counsel. Must be able to lead group-wide transformation initiatives and translate detailed information into clear, concise and accessible messaging. Ability to present reports and information to senior management.
Commercial Understanding – Strong understanding of the company’s business model in order to provide an independent perspective and to constructively contribute to the overall plans, ensuring that business decisions are grounded in and supported by solid marketing and communications strategies.
Strategy & Stakeholder Management – You will support strategy development and help enable its execution. This will include analyzing macroeconomic trends, and incorporating both financial and non-financial information, and will need demonstrated skills, knowledge and experience in the design and execution of marketing plans and strategies. You will also be expected to communicate our business strategy and progress to external stakeholders and investors. Strong internal/external stakeholder management skills.
Accuracy – Ability to perform work accurately and thoroughly.
Commitment to working with shared leadership and in cross-functional teams. more

Key Duties & Responsibilities

Relationship Management & Customer Service
Provide HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.
Identify financial and non-financial requirements of clients by conducting financial needs analysis
Ensure clients are aware of all the... Privileges & Solutions offered either under SME/Institutional/Public sector Banking
Ensure clients are aware of all financial services offered by the bank
Use systems effectively for customer contact management, sales and service activity
Ensure delivery of service promise and practice brand values
Minimize client attrition
Ensure set Complaint Management processes are followed and TATs are met

Business Development

Source New Business from Platinum clients through referrals, marketing activities and personal contacts
Develop the assigned banking customer base and expand the unit’s business growth through marketing of the platinum banking products and services.
Enhance Banking sales/ revenues and promote cross selling of bank products to all existing clients.
Achieve Revenue goals, Sales and Portfolio growth targets across arrange of products and services
Achieve Product Holding per customer growth targets.
Ensuring revenue growth through customer acquisition, new need identification, product cross-sell and re-engineering increased product usage for existing clients.
Participate in Public, SME or Institutional Bank customer calls for marketing initiatives.
Offer guidance to direct report/reportees through mentorship.
Develop training programs for direct reports and conduct branch product trainings
Complete training programs allocated in line with your Role.

Controls

Ensure that the target market selection criterion is adhered to and that we are in full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements.
Strong responsibility for ethical selling to customers with complete disclosure about products and services
Ensure Portfolio allocated is closely monitored and actions recommended are diligently executed
Ensure required approvals are obtained before authorizing payments
Monitor overdrawn accounts/overdue loans or card payments and follow up for clients to regularize
Ensure accounts are not overdrawn without authorization
Adhere to set processes and procedures

Qualifications & Experience Requirements

Bachelor’s degree in business related field.
2 years’ minimum experience in Sales, Business development or Relationship Management in a financial services environment.
Professional Qualification(CIM)will be an added advantage
Excellent understanding of the Bank’s Strategy and ability to interpret this and map it to the market now and plan future.
Good understanding of the regulatory issues, reporting and operational requirement as provided by CBK, KRA, KIB, etc.
Strong interpersonal skills and cultural sensitivity
Ability to build rapport easily with customers, have well developed oral and report-writing skills, and have the ability to work with, lead and build motivated teams
Must be a good negotiator, particularly in changing behavior and work practices but always Win/Win.
Relationship Managers with experience in Institution, SME or Public sector banking are encouraged to apply more

The Human Resources & Admin Manager is responsible for all aspects of the human resources and administration function within the organization. The job holder will be responsible for staffing, recruiting, retention, performance, employee relations, compensation, compliance, individual development and succession planning. The incumbent ensures that HR initiatives are aligned with organization... mission, values and long-term business strategy, and that they support the evolving HR needs of the organization. The overall objective of the position is to support the development and retention of a high-performance work force, a learning culture and ensure optimal administration function.
Key Responsibilities: 
Supervise the HR Functions of the company through the HR Team.

Contract management of labour outsourcing agencies
Coordination of training needs identification, implementation of training programs and evaluation

Employee relations

To give the necessary directions to the HR team in all issues related to Employee relations and communicating with employees.
To interact and keep a healthy relationship and dialogue with Workers’ representatives and trade unions.
Rules and Regulations
To review the internal rules and regulations and the related management circulars on a regular basis and advise the Managing Director.
Monitor the effectiveness and efficiency of the Human Resource Information System

Supervision of Performance appraisals

Implement and supervise of Staff welfare activities (e.g. medical services)
Supervise the activities of the Security team and advise the management in matters relating to company safety and security.
Actively participate in the Management Systems Development, Establishment, Implementation, Evaluation and Improvement in the company.
Quality Management Systems
Occupational Health and Safety Management Systems

Environment Management System

Supervision of the Secretarial and administrative support team
Seek legal advice when necessary and follow up on litigation with the company lawyer.
Ensure that all health insurance claims are handled in a timely manner.
 Ensure that all statutory requirements in communicating with the Registrar of Companies are fulfilled in time-Company Secretarial functions in conjunction with Finance.
Preparation of Contracts with third parties: tenants, outsourced services, utility companies, city council etc. Communication with tenants regarding lease agreements, any communal or specific issues relevant to them and follow up on rent collections in association with Finance Department.
Timely fulfilment of all licensing and permit requirements from various government agencies, including registration and updating of trademarks.
Ensure that the relevant work permits and visa requirements of expatriate staff are met in time in accordance with the national laws.
Public relations in all its relevant forms including government organs, city council, district authorities, security agencies, emergency services, and the Press in association with the related functional heads in the company.

Communication, Teamwork

Communicates in an open way with Colleagues & Subordinates with the Superior
Conducting timely working party/team meetings
Effective Team participation

Education & Experience

A Bachelor’s Degree in Human Resource Management or a related field from a recognizedUniversity.
Minimum 5 years in handling the head office functions of a company, including HR.
Minimum 2 years of senior management experience
Knowledge of ISO QMS

Professional qualifications

Certified Human Resources Practitioner (CHRP)
Registration with the Institute of Human Resource Management (IHRM - Kenya)

Skills & Abilities

Strong analytical skills with a result-oriented mind-set
Demonstrated leadership and supervisory skills
Good communication, interpersonal and team building skills
Ability to work well under pressure with minimal supervision
Proven problem-solving skills and knowledge of conflict management
Excellent negotiation skills more

Job Purpose
To sell and manage the distribution of communication products and services (Airtime, SIM Cards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory.  The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as possible within the assigned territory.
Key... Responsibilities

Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
Achieve Customer Base targets via acquisition drives
Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies.
Achieve Site Profitability targets within the Territory via Site-based activities & programs.
Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores & in Partners stores
Monitor the activities of competition and to prepare counter action plans.
Prepare and submit reports as required.

Deliverable for this role

Partner management – ensuring channel partners are engaged and effectively driving brands on the ground.
Sales targets - Delivering assigned sales targets on revenues, airtime, gross additions, data and devices.
Field agents &Partner team management (DSAs, Commandoes) – managing teams output as per business objectives.
Visibility - ensuring partners outlets, trade and general market visibility
Availability - ensuring availability of products & services within the markets/areas.
Reports - sharing reports as required.

Qualifications- Academic and Professional

 Bachelor’s Degree in Business, Marketing or related field

Experience

2 - 3 years’ experience in sales and distribution role in Telco/FMCG

Competencies

Customer focus
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking
Sales management
Route to market management
Planning and organisation
Reporting more

Key Duties and Responsibilities

Build the organizations profile
To develop and lead the implementation of the sales and business development strategy in line with the overall TIA Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
Ensure strong cross- selling of existing and new products to existing and new participants; and in... this process, maintain effective liaison with all relevant departments and branches
Champion the delivery of excellent customer experience and provide first-class after-sales services to our participants.
Maintain a detailed and current understanding of the Insurance industry; (at a macro, current market structures, trends; enabling technologies regulatory requirements and issues) to ensure that opportunities are realized and the risks mitigated.
Ensure timely preparation of relevant reports and daily monitoring of the sales performance.
Ensure debtors are within the approved credit policy, and taking remedial actions in line with policy.
Track trends and competitor activity and collate data on market, perform customer needs analysis, trends, and competitor analysis.
Ensure compliance to the Company’s policies, procedures and regulatory requirements

Key Requirements

Minimum first degree in Business related field/Social sciences. Master’s degree will be an added advantage.
Professional Insurance qualifications are required e.g. AIIK, ACII, etc.
More than 7years’ experience in insurance sales, at least 2 of which should have been managing a team of insurance sales people in the insurance industry and familiarity with the region;
Relationship Building, networking and excellent customer service focus;
Creative and innovative thinking;
Demonstrate excellent communication skills, both written and verbal with the ability to negotiate and present to clients;
Be tactful and articulate;
Demonstrate strong leadership skills, motivated and results driven;
Be able to act quickly and decisively;
Have a good eye for detail;
Have excellent planning and organizational skills more

Key duties responsibilities and approximate time split:

Business Management 70%

Compile and analyse financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
Monitor and review accounting and related system reports for accuracy and completeness.
Provide financial reports as required within agreed deadlines.
Analyse and... review company budgets and expenditure.
Support the establishment, modification, documentation and coordinate the implementation of accounting processes and procedures.
Prepare and review company budget, revenue, expense, invoices and other accounting documents.
Resolve accounting discrepancies.
Recommend, develop and maintain accounting data bases and manual filing systems.
Explain billing invoices and accounting policies to staff, vendors and clients.
Supervise the input and handling of financial data and reports for company automated financial systems.
Ensure monthly closures are within agreed deadlines.
Prepare Management Accounts Quarterly.
Close Interim and Final Audits with the External Auditors.
Provide accounting policy and procedures orientation for new staff.

Team working 15%

Managing team activity to ensure the smooth running of the Head Office and Branch accounts units.
Assist with ad-hoc projects as necessary and undertake any other responsibilities/duties as requested by the Group Financial Controller and Managing Director in a professional and timely manner.
Work as part of the Head Office team and to communicate effectively with others
Attend and contribute to office/team meetings as appropriate.

Team Leading 10%

Lead the Head Office and Branch Accounts teams in achieving desired targets and results.
Staff and self-development – carry out performance reviews in line with the performance management process.
Review training and development needs on ongoing basis for self and team within the continuous feedback framework.
Attend any necessary training courses to ensure professional and personal development in the role.

Others 5%

Adhere to company policy and procedures at all times.
Ensure client and company confidentiality at all times
Contribute to the company profitability by keeping expenses/overheads down.
Attend client events where appropriate.
Review all practices on ongoing basis for opportunities for continuous improvement.

Skills and attributes required to undertake the role:

Analytical skills and problem solving ability
Relationship Management
Influencing and negotiation skills
Communication and Presentation skills
Interpersonal skills
Highly numerical
Resilience/persistence
Planning/Organisation
Results Focus
Reliability
Responsibility
Team player
PC skills

Knowledge of the Company products, services and policies and/or other specialist knowledge required to undertake the role:

Good knowledge of the company and industry travel and tour policies and procedures
Excellent knowledge of accounting techniques and principles
Working knowledge of the industry products
Working knowledge of the tours & travel.
Good knowledge of legislation covering accounting processes

Other requirements specific to the role:

Graduate calibre – Bachelor of Commerce or its equivalent.
CPA qualification or equivalent
Training likely to assist effectiveness in the role and may have been completed prior to undertaking this role:
Industry processes and procedures
Additional details of exceptional aspects of the demands of the role:
May be called upon to work during odd hours, official rest days and holidays.

Experience:

At least 8 years’ experience and must have a proven track record of achievement in a similar role in a busy accounting environment. more

JOB PURPOSE:
The primary role of this job is to identify and secure new business for the organization whilst maintaining and deepening existing business relationships for the achievement of the organization’ strategic objectives and financial targets. Reporting to the CEO, the role will involve team management, implementation of plans and high –level management of accounts.
Key... Responsibilities:
Business   Development
The role will require the successful candidate to meet or exceed the assigned sales revenue targets by:

Must have good knowledge of the Geographical area and Corporates in the Coastal region.
Sales of Security systems ie: Fortinet, Checkpoint, Kaspersky, Symantec.
Sales of Software services ie: Cloud, Business Intelligence, ERP, CRM.
Locating or proposing potential business deals by contacting potential partners, clients to explore and discover business opportunities.
Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Working with technical teams to oversee and actual development of proposals and responses to customer RFPs or requests in a timely manner.
Screening potential business opportunities by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending
Keeping abreast of relevant RFPs and ensuring knowledge of relevant activities in the public sector and specific accounts.
Conducting Cold/Warm phone calls to potential clients to set up meetings for purpose of exploring opportunities.
Visiting clients to identify and locate new business opportunities
Diligently follow up on all opportunities and leads to conclusion
Supervise and oversee the account management function, leading meetings, receive and prepare reports.

Research

Profile and analyze competitors and develop counter measures/proposals that place the organization as the preferred provider for potential business.
Carry out informal market research to understand the market and prepare appropriate response strategies with respect to the hardware and software solutions.
Networking and personal development
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Any other responsibilities as may be designated by the management.

Desired technical skills:

Good knowledge of ICT market in Kenya and the region
Technical Proposal and report writing skills
Sales Management and negotiation skills
Business Acumen
Marketing and product development skills
Project management skills

Personal attributes:

Proven leadership abilities
Rapport and relationship building abilities
Excellent written, oral and presentation skills
Innovative and creative
Results driven
Strong interpersonal skills
A self-starter with the ability to work with minimal supervision
Problem solving skills, organizing and planning abilities

Academic qualifications

A degree in IT or Business-Related Course with at least 3 years’ experience in business development in ICT sector in Kenya and/or the region. more

Locations: Nairobi, Mombasa & Central
Key Responsibilities

Achieve revenue through push of Consumer, Financial and Enterprise products through partners.
Identify and recruit viable partner outlets as per allocated target in the TDR’s area of coverage.
Drive revenue through any new streams introduced by the business within allocated territory.
Train customers on the brands products and... services.
Timely delivery of prerequisite business tools to customers.
Create awareness for all the business products and resolve first line escalations in the assigned zones.
On boarding of new businesses on to the business products and services, through prospecting and lead generation.
Ensuring activation and full operation of products sold to customers within SLA.
Profiling of customers, maintaining a dynamic database, execution of sales initiatives in the clusters, visit at least 80%of SME customers.
Visit all Retail Outlets and Agents regularly using agreed route plans.
Visit enterprise customers as post sales follow up.
Ensure partners understand & adhere to the stock rules at all times in order to grow transactions.
Ensure availability of airtime across all stocking outlets and recruit new outlets as per agreed penetration targets.
Ensure businesspartners and MFS outlets maintain and complete the daily sales and target tracker for outlets and sales teams.
Escalate to the TBL any distribution gaps within the allocated Area and follow up to ensure they are closed.

Qualifications- Academic and Professional

Bachelor’s Degree in Business, Marketing or related field

Experience

2 - 3 years’ experience in sales and distribution role in Telco/FMCG

Competencies

Technical competencies
Product Knowledge
Sales Management
Route to market management
Reporting
Solution Oriented
Customer relationship management
Decision Making
Planning and Organization
Work Motivator more

Job Description
The roles and responsibilities for this position will entail the following:

Assist with daily attendance of construction/factory staff.
Assisting with the compilation of staff recruitment in alignment with payroll register
Assist as required that all the new staff are holding valid medical reports
Assisting with staff welfare and issues as requested
Assist with... monitoring/enforcement of wearing of appropriate PPEs and reporting of non-compliance
Preparing a weekly schedule of staff terminations and reasons for termination
Assist with distribution of Employment contract
Reporting to supervisor on terminations that are not aligned to Labor Laws
Responding to  incidents and accidents at site through facilitating hospital logistics, reporting to Supervisors and coordinating with client where necessary
Taking initiative to remain abreast of  WIBA, safety codes and the employment regulations.
Ability understand payroll process including keeping abreast of staff wages and ability to understand payroll reports
Ensure and maintain proper staff records at all times.
Flexibility to travel to the field at short notice
Maintaining good relationship with health facilities and hospitals
Monitoring health facility hospital account and liaise with Finance to ensure payments are made in good time

Requirement and Qualifications.

Diploma in Human Resources and Higher Diploma in any business-related studies.
3 years working experience in a supervisory level.
3 years experience in working in a factory set up.
The candidate must have the ability to apply data to formulas in excel and computer graphics.
Computer knowledge as most plants use computerized equipment.

Skills

Good communication skills
Must be Empathetic and understanding
Good Relationship management skills
Good time manager more

The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work.
PRIMARYRESPONSIBILITIES:

Monitor, anticipate and manage the live operation to ensure a great user experience.
Manage real-time fleet capacity.
Lead the communication with the fleet for ongoing orders.
Give structured and action able daily feedback to the ops managers.
Ensure a smooth operation by... coordinating communication with Live Ops support, clients, couriers, and other operational departments.
Ensure that quality assurance checks are completed and maintained.
Assist clients with product selection and pricing to improve transportation routes.
Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

SKILLS:

You are aligned with our company values and enact them both in your personal and professional life
Effective English written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures.
Must be able to work as part of a team in a fast-paced and pressured environment,
Communicating effectively with both colleagues and clients and following verbal and written instructions.
Must be able to efficiently solve problemsrelating to dispatch of orders locally.

QUALIFICATIONS:

Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
Previous call center experience is required or at least 1year experience in a similar role.
Proficiency in English (Excellent verbal and written communication skills)
Computer Literacy: Knowledge and Confidence in MS office
At least 1-2 years’ experience of sales or marketing in a B2B environment
Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
Swahili or any other local language is an advantage more

The primary focus for the role will be the development and maintenance of best-in-class teams and performance management processes. The role requires a combination of strategic and people management development skills. He/she will also lead the drafting, implementation and evaluating of human resource policies, plans and cross-functional decisions that will enable the company to achieve its... long-term objectives.
Key Responsibilities
Recruitment, Onboarding & Off boarding

Develop strategic direction, policies, processes and plans with regard to all aspects of recruitment, onboarding & off boarding.
Develop and implement a Recruitment and Compensation Policy & system ensuring that all aspects of employment including the decision to hire, promote, reward, discipline, or discharge, are based on merit, competence, performance, and business needs.
Create and maintain a consistent and positive image on all company developed employee and recruitment related content.
Oversee the provision of recruitment reporting and information to management.
Identify and build opportunities to better attract talent, including through the Company's presence on social media, outsourcing arrangements or partnerships with relevant institutions.
Guide and support the recruitment, training, appraisal, supervision, development, promotion and termination of all staff.  Ensure clear leave cover, succession planning and handover processes are developed and adhered to.

Performance Management & Reward

Develop strategic direction, policies, processes and plans with regard to all aspects of performance management, reward & recognition, performance improvement, career progression and promotions.
Ensure that corporate objectives and goals are effectively cascaded within the context of a widely understood strategy & vision.
Ensure all positions have JDs and annual work plans that accurately reflect roles, responsibilities, performance targets, indicators and expectations are used as the basis for quarterly and annual performance reviews.

Organizational Structure & Design, Values & Culture

Work with each department as well as the Finance team to determine the most appropriate size and structure of each team, based on their departmental objectives and KPIs.
Ensure that HR policies and practices reinforce the company values and a culture that attracts, retains and motivates top quality personnel.

Information flow & Communication

Improve staff engagement levels through ensuring regular and transparent flow communication throughout the organization, embracing feedback & ensuring timely and transparent action is taken.
Improve the tone, frequency and clarity of communication including through monthly newsletters, quarterly town halls, HR check ins and informal coffee chats.

Staff Motivation & Development

Monitor and develop ways to improve overall levels of employee satisfaction & motivation.  Establish and maintain an effective employee recognition programme.
Develop and implement training strategy and plan, including leadership and on-the-job training.
Design and implement or support team building efforts at various levels across the organization. Establish Staff Welfare Association.

HR Policies & Procedures

Maintain an up to date Employee Handbook and ensure all HR policies comply with the relevant National Law.
Ensure accurate and up to date employee contracts, personnel files and records (including leave, attendance, performance) at all times. Ensure all departments submit annual leave plans.
Ensure payroll is accurately processed and e-payslips shared within agreed timelines each month.
Ensure staff health and safety are prioritized including through the development and implementation of a clear OSH Policy and the best possible medical benefits the company can provide within the agreed budget.
Take lead role in the Identification and procurement of an HRIS.
Report generation / data analysis
Track and analyze all activity related to human resource management based on realistic and meaningful KPIs.
Regularly generate and review HR data and reports, including on the progress of talent acquisition, retention, performance management and human resource activities.

CSR

Identify CSR Projects that the organization can participate in.
Coordinate CSR activities ensuring employee involvement.
Ensure CSR activities are well documented for future reference.
Develop a High Performing HR Team
Provide positive leadership to the HR team and the company as a whole.
Develops skills of the HR team – identifying individual training needs as well as encouraging effective teamwork, with a focus on succession planning.
Motivate the team – giving recognition and praise wherever possible.
Deal with team performance issues promptly and appropriately.
Pre-empt the need for and manage change where necessary within the team.
Provides individual support to new HR team members – ensuring a full induction is provided for and adequate support is given during their learning curve.

Professional / Academic Background

Bachelor’s degree in Human Resource Management, social sciences, business Administration, or its equivalent from a recognized university. Post graduate study is highly preferable.
At least 7 years’ experience in Human Resource Management / Administration in recognised organizations, of which 3+ years include senior roles.
Highly experienced in Change management.
Demonstrated experience handling projects that are strategically oriented.
Sound knowledge of Labour Laws and employment, Act 2007.
Active member of a relevant professional body with a confirmed good standing record.
Tech Savvy.

Essential Skills & Knowledge

Leadership & Communication – Strong leadership and communication skills in order to give sound advice and counsel. Must be able to lead group-wide transformation initiatives and translate detailed information into clear, concise, and accessible messaging.
Strategy & Stakeholder Management – You will support strategy development and help enable its execution by ensuring that the business hires the right talent. You will also be expected to communicate our business strategy and progress to external stakeholders and investors. Strong internal/external stakeholder management skills. Demonstrated skills, knowledge and experience in the design and execution of plans and strategies.
Communication: Strong and convincing communication and presentation skills – able to get ideas across quickly and effectively and gain relevant buy-in and support. Ability to present reports and information to other executives and their team members. Knowing how to clearly communicate, both verbally and in writing.
Accuracy – Ability to perform work accurately and thoroughly more

Our Client in the FMCG sector seeks to recruit Sales and Trade Marketing Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales.
Duties and Responsibilities

Develop marketing strategies aligned with the brand... strategy
Analyze how our brands/products are positioned in the market and crystalize targeted consumers insights
Develop & deliver necessary trainings for Trade Marketing team on product knowledge & shoppers' profile.
Plan in conjunction with the Marketing Manager, Sales Manager & Trade Marketing team the salesman merchandizing tools.
Act as the key liaison between product development and buyers.
Maintain customer relationships for future purchases.
Cultivate programs that ensure products sell in-store.
In liaison with the Sales Manager & Marketing Manager, translate brand strategies into brand plans, brand positioning and go-to-market strategies.
Establish performance specifications, cost and price parameters, market applications and sales estimates in liaison with the Sales Manager
Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
Manage Trade Marketing budget efficiently & ensure cost policies are applied having in mind optimization between quality & price.
Work closely to manage and monitor all Brand Activation.
Oversee marketing and advertising activities to ensure consistency with product line strategy
Brainstorm new and innovative growth strategies
Measure market potential channel wise and identifying target segment.
Track competition volumes and monitor competitor activities to evaluate our brand performance.
Align the company around the brand’s direction, choices and tactics.
Vision to understand customer needs and translate them in to practical solutions.
Work closely with Finance to validate all promotions for future planning and efficient achievements.
Work closely with finance on customer’s terms and collection.

Requirements

University professional degree in Sales, Marketing or other relevant fields.
Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry
Excellent verbal and written communication skills (outgoing personality).
Experience of project management against set deliverables.
Ability to prioritize and organize workloads independently when required.
Team player and the ability to work across different multi-media platforms and departments.
To set own priorities in line with business needs and work constructively within the team and on your own initiative.
Ability to problem solve and ‘make things happen’.
Attention to detail.
Ability to analyze research projects.
Willingness to learn and develop with the role more

Our client, a leading fabrication and construction company is looking to recruit and engage a site operations supervisor.
Candidates who match the below job profiles are encouraged to apply for the position.
Job Description
The engage a site operatons supervisor is responsible and accountable for (but not limited to) the following:

Monitoring and managing the daily attendance of the... staff.
Supporting the departmental managers with the adhoc and planned recruitment and engagement processes.
Ensuring the optimum head counts in all the departments at all times.
Drafting and issuing out of the employment contract letters to the new staff.
Ensuring that all the new staff are holding valid medical reports confirming suitability to work in site environments.
Ensuring the staff welfare and issues are aligned at all times.
Ensuring that the staff are well kitted in the standard and proper PPE, s when operating at site
Supporting the management in handling the disciplinary and grievance issues which may arise from time to time.
Supporting the management and the heads of department with the separations processes.
Handling and managing the complete process of incidents and accidents at site.
Establish a preventative maintenance program in cases of accidents and incidences at the place of work.
Wring and presenting of relevant reports to the management.
Coordinating the teams to work together to deliver quality works at all times.
Coordinating safety training, workshops and briefings at site.
Ensuring adherence to safety and health regulations within the site at all times.
Preforming safety, equipment and work place routine inspections.
Scheduling regular meetings with the heads of user departments, team leaders and the management.
Staying updated with the WIBA, safety codes and the employment regulations.
Ability to process the staff wages and payroll reports
Liaise with the management and stakeholders on matters shop floor production and operations.
Ensure and maintain proper staff records at all times.
Flexibility to travel at short notice

Requirement and Qualifications.

Degree in Human Resources and Higher Diploma in any business-related sturdies.
 3 years working experience in a supervisory level.
3 years experience in working in a factory set up
The candidate must have the ability to apply data to formulas in excel and computer graphics
Computer knowledge as most plants use computerized equipment more

Duties and Responsibilities

Develop marketing strategies aligned with the brand strategy
Analyze how our brands/products are positioned in the market and crystalize targeted consumers insights
Develop & deliver necessary trainings for Trade Marketing team on product knowledge & shoppers' profile.
Plan in conjunction with the Marketing Manager, Sales Manager & Trade Marketing team the... salesman merchandizing tools.
Act as the key liaison between product development and buyers.
Maintain customer relationships for future purchases.
Cultivate programs that ensure products sell in-store.
In liaison with the Sales Manager & Marketing Manager, translate brand strategies into brand plans, brand positioning and go-to-market strategies.
Establish performance specifications, cost and price parameters, market applications and sales estimates in liaison with the Sales Manager
Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
Manage Trade Marketing budget efficiently & ensure cost policies are applied having in mind optimization between quality & price.
Work closely to manage and monitor all Brand Activation.
Oversee marketing and advertising activities to ensure consistency with product line strategy
Brainstorm new and innovative growth strategies
Measure market potential channel wise and identifying target segment.
Track competition volumes and monitor competitor activities to evaluate our brand performance.
Align the company around the brand’s direction, choices and tactics.
Vision to understand customer needs and translate them in to practical solutions.
Work closely with Finance to validate all promotions for future planning and efficient achievements.
Work closely with finance on customer’s terms and collection.

Requirements

University professional degree in Sales, Marketing or other relevant fields.
Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry
Excellent verbal and written communication skills (outgoing personality).
Experience of project management against set deliverables.
Ability to prioritize and organize workloads independently when required.
Team player and the ability to work across different multi-media platforms and departments.
To set own priorities in line with business needs and work constructively within the team and on your own initiative.
Ability to problem solve and ‘make things happen’.
Attention to detail.
Ability to analyze research projects.
Willingness to learn and develop with the role more

Key Responsibilities and Duties

Using social media marketing tools to create and maintain the company’s brand
Post on all social media platforms on a daily basis
Working with the various in-house teams to develop social media marketing campaigns that will push the brand’s awareness and sales.
Interacting with customers via the company’s social media accounts and deal with any issues/queries... that may arise.
Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements.
Head the Inhouse creative team when it comes to creation of content for the various social brand pillars.
Researching social media trends and informing management of changes that are relevant to the company’s marketing activities.
Running social media ads on a weekly basis to target a wider range of consumers.
Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs.
Manage social media influencers that work closely with the brand and monitor performance using KPI’s.
Use data collected from social media interactions with the consumer to make informed strategic brand decisions.
Take part in all brand activities and showcase this on the various social media platforms.

Requirements

Degree/ Diploma in related fields.
At least 3 years of experience in social media management, communication and/or related fields.
Web development skills (Highly desired, but not required)
Graphics design (Highly desired, but not required)
A solid understanding of all social media platforms (Facebook, Twitter, Instagram, LinkedIn etc.), particularly in relation to advertising/branding, marketing and customer engagement.
Knowledge and understanding of algorithms and search engine optimization.
Strong editing and writing skills for mass emailing and social media communication.
An eye for details.
Strong verbal communication skills for articulating ideas to management.
Excellent team work and networking skills.
Organizational skills, with the capacity to prioritize and work across multiple projects
The ability to work well under pressure and meet deadlines
Online community management and customer service skills more

Role Responsibilities

Populate the website with product content regularly.
Monitor all products on the website to ensure they appear correctly on the website and store POS.
Ensure customer online shopping experience is smooth – any arising problems should be addressed within 1hr.
Manage returns/exchanges/gift cards that need to be processed on the website while liasing with the retail and... production team.
Countercheck website inventory daily.
Regularly research thorough trending keywords and use them in website content. Also work closely with social media team to ensure the same is applied on social platforms.
Research new ways to improve website performance using Shopify apps and create a monthly report on the same.
Work with social media team to optimize campaigns.
Read reports and data to inform key decisions ie. Product development, consumer information, marketing strategy.
Suggest improvements in process and productivity optimization.

Requirements

Degree/Diploma in Marketing, Business or related field
At least 3 years SEO management experience in medium and large websites;
Have market insight and strong learning ability, be able to follow SEO trends, and adapt to search engine changes;
Proven experience in a similar role
Knowledge of standard and current SEO practices
Knowledge of HTML/CSS
Experience with SEO reporting
Familiarity with relevant tools and web analytics tools (e.g. Google Analytics, WebTrends)
Excellent communication skills
Strong organizational and leadership skills
Analytical mindset with numerical aptitude. more

We are hiring a Website and SEO Coordinator to join our client, a leading woman’s clothing brand in Kenya. The Job holder will oversee the research of SEO to help the digital marketing team run effective campaigns, as well as to optimize the company's website, social media pages, and other content efforts.
Role Responsibilities

Populate the website with product content regularly.
Monitor all... products on the website to ensure they appear correctly on the website and store POS.
Ensure customer online shopping experience is smooth – any arising problems should be addressed within 1hr.
Manage returns/exchanges/gift cards that need to be processed on the website while liasing with the retail and production team.
Countercheck website inventory daily.
Regularly research thorough trending keywords and use them in website content. Also work closely with social media team to ensure the same is applied on social platforms.
Research new ways to improve website performance using Shopify apps and create a monthly report on the same.
Work with social media team to optimize campaigns.
Read reports and data to inform key decisions ie. Product development, consumer information, marketing strategy.
Suggest improvements in process and productivity optimization.

 Requirements

Degree/Diploma in Marketing, Business or related field
At least 3 years SEO management experience in medium and large websites;
Have market insight and strong learning ability, be able to follow SEO trends, and adapt to search engine changes;
Proven experience in a similar role
Knowledge of standard and current SEO practices
Knowledge of HTML/CSS
Experience with SEO reporting
Familiarity with relevant tools and web analytics tools (e.g. Google Analytics, WebTrends)
Excellent communication skills
Strong organizational and leadership skills
Analytical mindset with numerical aptitude. more

We are looking for a creative and social media marketing savvy individual to join our team as a Social Media & Community Coordinator at a leading woman’s clothing brand in Kenya. The incumbent will be responsible for implementing the outlined social media strategy in line with the company’s objective and grow the numbers on the various social media platforms.
Key Responsibilities and... Duties

Using social media marketing tools to create and maintain the company’s brand
Post on all social media platforms on a daily basis
Working with the various in-house teams to develop social media marketing campaigns that will push the brand’s awareness and sales.
Interacting with customers via the company’s social media accounts and deal with any issues/queries that may arise.
Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements.
Head the Inhouse creative team when it comes to creation of content for the various social brand pillars.
Researching social media trends and informing management of changes that are relevant to the company’s marketing activities.
Running social media ads on a weekly basis to target a wider range of consumers.
Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs.
Manage social media influencers that work closely with the brand and monitor performance using KPI’s.
Use data collected from social media interactions with the consumer to make informed strategic brand decisions.
Take part in all brand activities and showcase this on the various social media platforms.

Requirements

Degree/ Diploma in related fields.
At least 3 years of experience in social media management, communication and/or related fields.
Web development skills (Highly desired, but not required)
Graphics design (Highly desired, but not required)
A solid understanding of all social media platforms (Facebook, Twitter, Instagram, LinkedIn etc.), particularly in relation to advertising/branding, marketing and customer engagement.
Knowledge and understanding of algorithms and search engine optimization.
Strong editing and writing skills for mass emailing and social media communication.
An eye for details.
Strong verbal communication skills for articulating ideas to management.
Excellent team work and networking skills.
Organizational skills, with the capacity to prioritize and work across multiple projects
The ability to work well under pressure and meet deadlines
Online community management and customer service skills more

Key Duties and Responsibilities

Manage the appointment diary of the Executive Head
To manage and ensure an efficient administrative system for the Executive Head and the Board
Facilitate efficient communication between the Senior Management and Governance.
Facilitate efficient communication between Governance and Parents and Pupils.
To attend and take meeting minutes and collect all... relevant data from senior management, operations and social media meetings.
To remind Governance of Key events as per the calendar and as instructed by Governance.
To produce the annual Term dates calendar Term at the beginning of every academic yearand Termly calendar of events at the beginning of the term.
Manage communication coming through the email and ensuring that the emails are directed to the appropriate party for action
To ensure that accurate files and reference systems are maintained, and archived where appropriate
Manage a central register of enquiries and their source, data from all social media, feedback (both positive and negative) and action taken.
Ensuring authorization of the Front Office and IT/Digital Marker team annual leave days and that correct number of days are taken.
Liaise with HR office concerning any training needs for the front office staff.
Maintain office systems, including data management and filing.
Any other duties reasonably expected of a Personal Assistant.

Skills and Qualifications

Minimum of 5 years work experience in the same or similar position
Diploma in Business Management or related field
Excellent communicator
Ability to meet deadlines with timely updates on progress.
Highly confidential and a person of integrity.
Ability to effectively use various required office software’s, machines and equipment’s used in the office.
Ability to multitask and prioritize daily workload.
Outstanding organizational and management skills.
Microsoft office and English Proficiency
Discretion and confidentiality. more