Job Title: Digital Marketing Specialist
Responsibilities
• Develop and execute ideas for creative digital marketing campaigns that align with our
marketing strategy.
• Generate creative ideas and manage digital marketing content across all our digital
platforms that incorporates brand standards to help boost business performance.
• Create, publish and share engaging content (original text,... photos, videos, etc) for use on
social media.
• Translate brand elements into plans for digital marketing strategies.
• Analyse market trends and identify new opportunities for digital marketing.
• Create and plan monthly social media calendar - for review and approval of management.
• Set up and optimize company pages within each digital platform to increase the visibility
of social content.
• Ensure that all communications are consistent with our brand identity across all digital
channels.
• Measure, track and analyse the performance of all digital marketing campaigns and assess
against business goals (KPIs) to ensure profitability.
• Ensure the business is up to date with the latest social media best practices and
technologies
• Liase with graphics designers and photographers to develop engaging and creative
content in line with the company’s brand strategy.
• Implement advertising/promotional campaigns and profitable positioning strategies.
• Manage SEO/SEM and marketing database.
• Handling and monitoring of all website and whatsapp orders.
• Respond to customer enquiries, complaints and feedback across all digital platforms in a
timely manner.
• Implementation of digital marketing strategies to drive traffic to the company's associated
online media assets pages and generate conversions.
Qualifications
• BA/BSc degree in Marketing, Communications or relevant field (desirable).
• 2+ years' experience in a similar role.
• Excellent verbal and written communication skills.
• Highly creative with experience in identifying target audiences and devising marketing
campaigns that engage, inform and motivate.
• Avid story teller with excellent verbal and written communication skills.
• Demonstrable experience in social media marketing.
• Photo and video editing experience.
• Vibrant and outgoing personality.
• Technological savvy with understanding of how technology can be deployed to boost
marketing activity.
• A keen interest in food and/or desserts is highly desirable.

interested candidates should submit resume to  more

Job Description

Ensure that the company’s mission and values are understood, embraced and complied with by all staff.
Achieve company objectives in sales targets, food costs, service, quality, appearance of restaurant and sanitation and cleanliness, through continuous training of employees and creating a positive, productive working environment.
Ensure that all customers feel welcome and are... given responsive, professional and courteous service at all times.
Responsible for the induction, training, development and coaching of all team members in accordance with the laid down standards and training schedule.
Responsible for overall business performance of the restaurant through efficient operations, effective cost controls, scheduling team members, inventory and profit management
Ensure staff compliance with the company policies, standards and procedures.
Responsible for ensuring that all equipment, appliances and fittings are kept clean and in excellent working condition.
Responsible for the reporting any fault or breakdown in equipment, appliances & fittings to the facilities officerand follow-up to ensureprompt repair.
Responsible for planning and organising local store marketing activities.
Arranging and organizing the rota, responsibilities for all staff by anticipated business activity and planning adequate cover for absence to ensure the smooth running of business operations.
Adequate planning and co-ordination of team members to ensure and that all orders are completed in a timely manner to meet our “customer waiting time standards”.
Ensure that ALL inventory received and final product meet the required QUALITY standards.
Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
Responsible for minimizing wastage by ensuring the efficient use of resources.
Responsible for ensuring that all required records (sales, inventory, food cost, stock, wastage etc) are properly updated on a daily basis or as and when required.
Providing daily and weekly sales, food cost and other management reports to Management.
Responsible for handling and resolving customer complaints.

Qualifications & Requirements

Possess at the minimum HND certificate or equivalent (university degree preferred)
At least 2 years managerial experience in a restaurant is required.
Strong written and oral communication skills.
Proven leadership skills.
Proficient in MS Office (particularly MS Excel).
Strong planning and organisational skills.
Energy and stamina. more

Job Description

Reconciliation of all POS sales report to actual sales including the verification of discounts, vouchers, voids and loyalty cards.
Conducts regular, structured & surprise outlet visits to ensure compliance to company standards.
Conducts & ensures the weekly reconciliation of Petty Cash and Deposit Box/Safe of all outlets.
Proper investigation and reporting of inventory,... sales, raw material and product variances.
Audit of the central production process (raw materials to W.I.P to finished goods) to ensure that all materials issued for production are used for the intended purpose & report any loss and wastage.
Confirmation and verification of all raw materials and items received from vendors/suppliers.
Confirmation and verification of all raw materials and items to be delivered to the outlets.
Ensure that the company’s ordering, receiving and delivery standards and procedures are properly followed.
Ensure proper audit of reported outlet sales report to source documents.
Verification of all card and bank transfer settlements.
Ensure that deposits are made in line with the “Cash handling policy”.
Updating all required internal control records and documents as at when due.
Review and verification of weekly Food Cost Reports to ensure accuracy & integrity of the report.
Audit of store to production to sale reports to ensure conformity and proper usage of raw materials.
Ensure that all monies released are used for the purpose for which it is released.
Ensure that all required inventory, production and sales records are properly recorded and maintained.
Monitor the yield for processed raw materials to ensure that is in-line with company standards.
Monitor raw material wastage to ensure that it does not exceed the tolerable limit set by the company.
Participate & supervise the weekly/monthly stock take and ensure that stock reports are accurate.
Report ALL observed violations of company standards or policies to Management.
All other functions related to achieving a proper internal control system in the company.

Requirements

Candidates should possess an HND / Bachelor's Degree with 2 - 5 years relevant work experience.
Experience working in an Internal Control function in a restaurant, hospitality or food service industry is required. more

Job Description

Ensure accurate record keeping and complete documentation to confirm stock levels and maintain proper inventory control.
Inspect deliveries for damage or discrepancies and report those to audit & compliance/ accounting for reimbursements and record keeping.
Ensure that all materials received into the store meet the approved standards and specifications given by the company... (e.g. size, quality, brand, expiration date etc)
Ensure that requisitions are placed in a timely manner with procurement in line with given re-order levels to avoid stocking-out.
Ensure compliance with given standards with regards to issuing of materials to outlets and central production.
Supervision of central production portioning standards to ensure compliance with given recipes.
Perform other stock-related duties, including returns, packing and labeling supplies.
Ensure proper storage and disposal of expired products.
Ensure the store adheres to FIFO & FEFO inventory management system.
Notify management of any inventory or supply related problems.
Ensure all supplies when received are properly and safely stored in accordance with best practice and HACCP standards.
Follow all relevant operational procedures and to ensure that store activities are carried out in a controlled and consistent manner.
Apply a physical classification system to items of similar nature, ensuring they are stored in pre-designated locations for ease of access and optimization of time and effort in material handling.
Ensure supplier invoices and GRNs are forwarded to the purchasing department as soon as goods are received from suppliers.
Ensure that all store records e.g. requisitions, delivery notes and bin cards are updated accurately and into the inventory management system in a timely manner.
Participate in ad-hoc and scheduled stock counts as and when required.
Ensure the proper placement materials or items on racks, shelves, in accordance with HACCCP standards.

Requirements

Candidates should possess an HND / Bachelor's Degree with 2 - 5 years relevant work experience.
Relevant experience in the restaurant, hospitality or food service industry is required. more