The overall purpose of the role is to grow the portfolio of the branch month on month across all products while maintaining high portfolio quality through a motivated team and satisfied customers.

Develop and implement strategies for the achievement of the team portfolio quality target.
Recruit and lead the required sales agents/loans officers as per the targets.
Develop and implement staff... retention strategies.
Regularly train and support sales agents on all processes.
Supervise and support Sales Agents to achieve their individual targets month on month on sales and portfolio quality.
Participate in the branch loans committee in timely appraisal and approval of all loans created by the team for compliance in line with product policies and procedures stipulated by the company.
To enforce a zero tolerance to fraud culture in his/her team.
To maintain high standards of customer satisfaction in line with the company’s customer service charter. more

The overall purpose of the role is to grow the portfolio of the branch month on month across all products while maintaining high portfolio quality through a motivated team and satisfied customers.

Develop and implement strategies for the achievement of the team portfolio quality target.
Recruit and lead the required sales agents/loans officers as per the targets.
Develop and implement staff... retention strategies.
Regularly train and support sales agents on all processes.
Supervise and support Sales Agents to achieve their individual targets month on month on sales and portfolio quality.
Participate in the branch loans committee in timely appraisal and approval of all loans created by the team for compliance in line with product policies and procedures stipulated by the company.
To enforce a zero tolerance to fraud culture in his/her team.
To maintain high standards of customer satisfaction in line with the company’s customer service charter. more