We are building our Sales Hubs in Kwale and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:


Identify potential customers and introduce them to the ACE One;
Perform stove demonstrations to showcase the stove and... our sustainable fuels and gather prospect information to follow up;
Demonstrate the benefits and encourage the adoption of sustainable fuels;
Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
Follow up with prospects by introducing the stove and fuels to additional family members;
Close sales and complete all sales documentation accurately;
Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

We are building our Sales Hubs in Kilifi and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:


Identify potential customers and introduce them to the ACE One;
Perform stove demonstrations to showcase the stove and... our sustainable fuels and gather prospect information to follow up;
Demonstrate the benefits and encourage the adoption of sustainable fuels;
Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
Follow up with prospects by introducing the stove and fuels to additional family members;
Close sales and complete all sales documentation accurately;
Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

The role we are currently recruiting for is Sales Coordinator.  As we start to build and expand our business in Kenya we are looking for highly organized and results-driven sales professionals. The Sales Coordinator is responsible for executing stove sales strategies in a designated region by directly managing a team of 10–15 sales agents. This is an on-the-ground role focused on supporting agents... to meet daily and weekly sales targets, ensuring data accuracy, and delivering an excellent customer experience. The Sales Coordinator plays a key part in driving stove adoption, managing field operations, and ensuring quality across all sales activities. The ideal candidate will be a strategic thinker, with excellent leadership skills and hands-on direct sales management, excellent interpersonal skills and a passion for making a tangible impact in underserved communities. 

We are building our Sales Hubs in Kwale and require Sales Coordinators for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

B2C Marketing & Prospecting Support


Assist agents with planning and executing community-level marketing and product demos.
Identify high-potential sales areas based on past performance, repayment data, and customer needs.
Ensure agents are actively prospecting and building leads in their assigned territories.


Sales Conversion & Performance Management


Assign daily sales and demo targets based on regional goals and agent capacity.
Track agent performance through sales dashboards and provide real-time coaching.
Support agents in improving closing rates and handling customer objections.


Sales Administration & Data Quality


Ensure all customer registration, syncing, and documentation is completed correctly and on time.
Monitor data accuracy in sales apps and escalate issues to the Sales Manager when needed.
Coordinate with the Consumer Finance team to support timely follow-up on pending documentation or repayments.


Field Team Oversight & Support


Conduct regular field visits and spot checks to ensure agents are in assigned areas and working productively.
Run weekly check-ins or mini huddles with the team to review targets, share updates, and troubleshoot challenges.
Ensure agents follow proper procedures for demos, customer registration, and sales follow-up.


Training, Motivation & Development


Support the onboarding of new agents by providing hands-on training and shadowing sessions.
Deliver daily refresher training on stove demos, syncing, and repayment follow-up.
Keep agents motivated through recognition, encouragement, and practical support.


Reporting and Communication


Submit weekly reports on agent performance, sales numbers, and repayment progress.
Act as the main communication link between agents and regional management.
Ensure all team updates, process changes, and compliance expectations are clearly communicated.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
2–3 years’ experience in field sales, agent supervision, or community sales implementation.
Prior experience managing small teams or working in B2C sales is a strong advantage.
Strong digital literacy (e.g., using smartphones, sales apps, WhatsApp).
Strong interpersonal and communication skills.
Local language fluency and familiarity with the region is preferred.
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

The role we are currently recruiting for is Sales Coordinator.  As we start to build and expand our business in Kenya we are looking for highly organized and results-driven sales professionals. The Sales Coordinator is responsible for executing stove sales strategies in a designated region by directly managing a team of 10–15 sales agents. This is an on-the-ground role focused on supporting agents... to meet daily and weekly sales targets, ensuring data accuracy, and delivering an excellent customer experience. The Sales Coordinator plays a key part in driving stove adoption, managing field operations, and ensuring quality across all sales activities. The ideal candidate will be a strategic thinker, with excellent leadership skills and hands-on direct sales management, excellent interpersonal skills and a passion for making a tangible impact in underserved communities. 

We are building our Sales Hubs in  Kilifi and require Sales Coordinators for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

B2C Marketing & Prospecting Support


Assist agents with planning and executing community-level marketing and product demos.
Identify high-potential sales areas based on past performance, repayment data, and customer needs.
Ensure agents are actively prospecting and building leads in their assigned territories.


Sales Conversion & Performance Management


Assign daily sales and demo targets based on regional goals and agent capacity.
Track agent performance through sales dashboards and provide real-time coaching.
Support agents in improving closing rates and handling customer objections.


Sales Administration & Data Quality


Ensure all customer registration, syncing, and documentation is completed correctly and on time.
Monitor data accuracy in sales apps and escalate issues to the Sales Manager when needed.
Coordinate with the Consumer Finance team to support timely follow-up on pending documentation or repayments.


Field Team Oversight & Support


Conduct regular field visits and spot checks to ensure agents are in assigned areas and working productively.
Run weekly check-ins or mini huddles with the team to review targets, share updates, and troubleshoot challenges.
Ensure agents follow proper procedures for demos, customer registration, and sales follow-up.


Training, Motivation & Development


Support the onboarding of new agents by providing hands-on training and shadowing sessions.
Deliver daily refresher training on stove demos, syncing, and repayment follow-up.
Keep agents motivated through recognition, encouragement, and practical support.


Reporting and Communication


Submit weekly reports on agent performance, sales numbers, and repayment progress.
Act as the main communication link between agents and regional management.
Ensure all team updates, process changes, and compliance expectations are clearly communicated.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
2–3 years’ experience in field sales, agent supervision, or community sales implementation.
Prior experience managing small teams or working in B2C sales is a strong advantage.
Strong digital literacy (e.g., using smartphones, sales apps, WhatsApp).
Strong interpersonal and communication skills.
Local language fluency and familiarity with the region is preferred.
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

The role we are currently recruiting for is Senior Accountant. As we are starting to build and expand our business in Kenya, we are looking for a hands-on candidate who is able to partially fulfill the role of Senior Accountant  being responsible for accurate and timely administration of financial transactions in Kenya, so that internal and external reports are a true representation of ACE’s... financial position and are a good basis for informed decision making to all internal and external stakeholders of office locations in Kwale. 

At African Clean Energy, you will:

Deliver accurate and up to date financial data


Ensures that the financial administration is accurate, complete and up to date at all times.
All reconciliations are performed (including Bank, outstanding micro loans, salary control accounts etc)
Process payments through  MPESA Paybill and Bulk payment account and perform payment reconciliations for stove payments  from customers
Prepare vendor payments for authorisation in banking system
Oversees the proper provision of information by internal stakeholders, such as HR for the payroll, budget holders for returning signed invoices, employees for time sheets, etc. Addresses issues to stakeholders.
Prepares or coordinates in- and outgoing payments after checking proper supporting documents for authorization.
Prepare and book the monthly accruals.
Result: Financial administrative tasks are performed, such that there is a timely fast and accurate processing of data after verified authorization.
Prepare statutory submissions eg. VAT, wage tax etc.


Monitor progress of financial information


Prepare the monthly reporting. Including actual vs budget. Perform analysis.
Ensures well-organized (digital and/or hard copy) financial archives. Provides records and documents instantly, upon request of for instance auditors.
Support with periodic analyses and reports for internal stakeholders as requested.
Support the preparation of the annual accounts with related specifications and audit files independently.
Coordinates accounting duties in compliance with ACE’s system of internal control as well as providing information about accounting entries upon request
Result: Financial information is available so that the internal and external stakeholders are provided with the correct information.


Describing and improving financial work processes and policies 


Continuously strives for improvements to mitigate risks and to reach efficiencies. Detects bottlenecks in the administration and checking processes; makes suggestions for improvement and takes required actions independently.
Ensures clear instructions for work processes are available aligned with global instructions.
Understands, knows and continuously seeks updates about internal rules and procedures and about external (donor) requirements that are relevant for the financial administration
Ensures compliance with all relevant statutory requirements
Result: Work processes are clearly described and continuously improved, in a way that contributes to the effectiveness and efficiency of the organization.


People Management 


Supports account assistants by monitoring the quality, efficiency and quantity of the performance of work and guides, instructs or motivates staff.
Provides training on the job, introduction, and support as appropriate
Acts as point of contact for employees with questions and problems on financial issues
Provides training on the job, introduction, and support as appropriate
Acts as point of contact for employees with questions and problems on financial issues


We’d really like to hear from you if you have:


Bachelor’s degree in Accounting, Business, Finance, or related field.
CPA-K or ACCA; MBA is an added advantage.
Over 5 years of experience as an Accountant, with at least 3 years of experience managing a team.
Experience in the Fintech industry is preferred.
Proficiency in ERP,  SAGE ERP, Odoo, or SAP and accounting software.
Solid knowledge of financial analysis and forecasting.
Excellent analytical and numerical skills.
Strong attention to detail and organizational skills.
Knowledge of Microsoft Office tools – MS Excel, MS Word, MS PowerPoint and MS G-suite 
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Fluency in English is required. Knowledge of Swahili or other local languages is a plus. more

The role we are currently recruiting for is Senior Accountant. As we are starting to build and expand our business in Kenya, we are looking for a hands-on candidate who is able to partially fulfill the role of Senior Accountant  being responsible for accurate and timely administration of financial transactions in Kenya, so that internal and external reports are a true representation of ACE’s... financial position and are a good basis for informed decision making to all internal and external stakeholders of three office locations in Kilifi. 

At African Clean Energy, you will:

Deliver accurate and up to date financial data


Ensures that the financial administration is accurate, complete and up to date at all times.
All reconciliations are performed (including Bank, outstanding micro loans, salary control accounts etc)
Process payments through  MPESA Paybill and Bulk payment account and perform payment reconciliations for stove payments  from customers
Prepare vendor payments for authorisation in banking system
Oversees the proper provision of information by internal stakeholders, such as HR for the payroll, budget holders for returning signed invoices, employees for time sheets, etc. Addresses issues to stakeholders.
Prepares or coordinates in- and outgoing payments after checking proper supporting documents for authorization.
Prepare and book the monthly accruals.
Result: Financial administrative tasks are performed, such that there is a timely fast and accurate processing of data after verified authorization.
Prepare statutory submissions eg. VAT, wage tax etc.


Monitor progress of financial information


Prepare the monthly reporting. Including actual vs budget. Perform analysis.
Ensures well-organized (digital and/or hard copy) financial archives. Provides records and documents instantly, upon request of for instance auditors.
Support with periodic analyses and reports for internal stakeholders as requested.
Support the preparation of the annual accounts with related specifications and audit files independently.
Coordinates accounting duties in compliance with ACE’s system of internal control as well as providing information about accounting entries upon request
Result: Financial information is available so that the internal and external stakeholders are provided with the correct information.


Describing and improving financial work processes and policies 


Continuously strives for improvements to mitigate risks and to reach efficiencies. Detects bottlenecks in the administration and checking processes; makes suggestions for improvement and takes required actions independently.
Ensures clear instructions for work processes are available aligned with global instructions.
Understands, knows and continuously seeks updates about internal rules and procedures and about external (donor) requirements that are relevant for the financial administration
Ensures compliance with all relevant statutory requirements
Result: Work processes are clearly described and continuously improved, in a way that contributes to the effectiveness and efficiency of the organization.


People Management 


Supports account assistants by monitoring the quality, efficiency and quantity of the performance of work and guides, instructs or motivates staff.
Provides training on the job, introduction, and support as appropriate
Acts as point of contact for employees with questions and problems on financial issues
Provides training on the job, introduction, and support as appropriate
Acts as point of contact for employees with questions and problems on financial issues


We’d really like to hear from you if you have:


Bachelor’s degree in Accounting, Business, Finance, or related field.
CPA-K or ACCA; MBA is an added advantage.
Over 5 years of experience as an Accountant, with at least 3 years of experience managing a team.
Experience in the Fintech industry is preferred.
Proficiency in ERP,  SAGE ERP, Odoo, or SAP and accounting software.
Solid knowledge of financial analysis and forecasting.
Excellent analytical and numerical skills.
Strong attention to detail and organizational skills.
Knowledge of Microsoft Office tools – MS Excel, MS Word, MS PowerPoint and MS G-suite 
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Fluency in English is required. Knowledge of Swahili or other local languages is a plus. more

The role we are currently recruiting for is Adoptions Manager. As we are starting to build and expand our business in Kenya, we are looking for a highly organized and results-driven Adoption Manager to train and guide Adoptions Officers to conduct highly effective after-sales visits for all customers across ACE hubs. By delegating and ensuring field teams are equipped with the right tools and... messaging, the Adoptions Manager plays a key role in maintaining high stove syncing rates, strong repayment performance, and driving high volumes of fuel sales. This role ensures consistent, impactful post-sale engagement that reinforces long-term customer behavior and satisfaction for the office locations in Kwale. 

At African Clean Energy, you will:


Train, manage, and support Adoptions Officers to ensure consistent, high-quality after-sales visits across all hubs.
Provide clear direction and ongoing coaching to drive performance in syncing, repayments, and fuel adoption.
Ensure all Adoptions Officers share a strong understanding of what defines a “good customer” and how to reinforce those behaviors in the field.
Establish clear standards for each visit stage (onboarding, check-ins, recovery) and monitor execution across all hubs.
Track fuel adoption behavior and integrate results into officer performance monitoring.
Use syncing data to validate stove usage and identify follow-up priorities.
Direct Adoptions Officers to conduct minor maintenance, arrears follow-up, and late-payer visits as needed.
Support repayment efforts in collaboration with the Call Center and CF team, using field visits to reinforce loan responsibilities.


We’d really like to hear from you if you have:


Bachelor’s degree in Business, Marketing, or related field
2–4 years experience in team management, preferably in customer service or field operations
Strong understanding of customer engagement, data usage, and behavior change
Ability to coordinate multifunctional teams across both digital and offline environments
Excellent communication and problem-solving skills
Comfort with reporting, tracking systems, and field monitoring
Fluency in English and Kiswahili for effective customer communication. more

The role we are currently recruiting for is Adoptions Manager. As we are starting to build and expand our business in Kenya, we are looking for a highly organized and results-driven Adoption Manager to train and guide Adoptions Officers to conduct highly effective after-sales visits for all customers across ACE hubs. By delegating and ensuring field teams are equipped with the right tools and... messaging, the Adoptions Manager plays a key role in maintaining high stove syncing rates, strong repayment performance, and driving high volumes of fuel sales. This role ensures consistent, impactful post-sale engagement that reinforces long-term customer behavior and satisfaction for the three office locations in Kilifi. 

At African Clean Energy, you will:


Train, manage, and support Adoptions Officers to ensure consistent, high-quality after-sales visits across all hubs.
Provide clear direction and ongoing coaching to drive performance in syncing, repayments, and fuel adoption.
Ensure all Adoptions Officers share a strong understanding of what defines a “good customer” and how to reinforce those behaviors in the field.
Establish clear standards for each visit stage (onboarding, check-ins, recovery) and monitor execution across all hubs.
Track fuel adoption behavior and integrate results into officer performance monitoring.
Use syncing data to validate stove usage and identify follow-up priorities.
Direct Adoptions Officers to conduct minor maintenance, arrears follow-up, and late-payer visits as needed.
Support repayment efforts in collaboration with the Call Center and CF team, using field visits to reinforce loan responsibilities.


We’d really like to hear from you if you have:


Bachelor’s degree in Business, Marketing, or related field
2–4 years experience in team management, preferably in customer service or field operations
Strong understanding of customer engagement, data usage, and behavior change
Ability to coordinate multifunctional teams across both digital and offline environments
Excellent communication and problem-solving skills
Comfort with reporting, tracking systems, and field monitoring
Fluency in English and Kiswahili for effective customer communication. more

As ACE Kenya expands its operations, the Call Centre Agent will play a critical role in supporting credit risk management, loan recovery, customer engagement, and field operations across our locations in Mombasa Kwale. 

At African Clean Energy, you will:


Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM... system
Contact assigned new customers to welcome them to African Clean Energy.
Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
Daily review and report the operations of the customer calls with CFM.
Resolve customer support cases that hinder ACE from receiving payments, ensuring timely follow-up and documentation.
Update incorrect or outdated contact information to ensure accurate communication
Conduct customer training for stove usage
Conduct customer training for payment model
Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls. 
Review the outcomes of the satisfaction and survey calls and report to CFM.
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Bachelor’s degree in Finance, Economics, Business Administration, or a related field 
Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
Basic understanding of debt recovery strategies and credit processes.
Excellent communication—English required, Kiswahili essential, local dialects a plus.
Analytical mindset, negotiation skills, ability to work under pressure.
Proven ability to achieve targets and deliver results consistently. 
Self-motivated, proactive, and able to work independently. 
A strong connection to the local communities in Mombasa is highly preferred
Results-driven with the ability to focus on achieving set objectives and goals.
Must be a native of the location applied for.
Computer literate—MS Excel, CRM proficiency.
Willingness to travel frequently and work flexible hours more

As ACE Kenya expands its operations, the Call Centre Agent will play a critical role in supporting credit risk management, loan recovery, customer engagement, and field operations across our locations in Kilifi. 

At African Clean Energy, you will:


Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM... system
Contact assigned new customers to welcome them to African Clean Energy.
Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
Daily review and report the operations of the customer calls with CFM.
Resolve customer support cases that hinder ACE from receiving payments, ensuring timely follow-up and documentation.
Update incorrect or outdated contact information to ensure accurate communication
Conduct customer training for stove usage
Conduct customer training for payment model
Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls. 
Review the outcomes of the satisfaction and survey calls and report to CFM.
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Bachelor’s degree in Finance, Economics, Business Administration, or a related field 
Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
Basic understanding of debt recovery strategies and credit processes.
Excellent communication—English required, Kiswahili essential, local dialects a plus.
Analytical mindset, negotiation skills, ability to work under pressure.
Proven ability to achieve targets and deliver results consistently. 
Self-motivated, proactive, and able to work independently. 
A strong connection to the local communities in Mombasa is highly preferred
Results-driven with the ability to focus on achieving set objectives and goals.
Must be a native of the location applied for.
Computer literate—MS Excel, CRM proficiency.
Willingness to travel frequently and work flexible hours more

We are building our Sales Hubs in Kwale and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:


Identify potential customers and introduce them to the ACE One;
Perform stove demonstrations to showcase the stove and... our sustainable fuels and gather prospect information to follow up;
Demonstrate the benefits and encourage the adoption of sustainable fuels;
Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
Follow up with prospects by introducing the stove and fuels to additional family members;
Close sales and complete all sales documentation accurately;
Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

We are building our Sales Hubs in Kilifi and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:


Identify potential customers and introduce them to the ACE One;
Perform stove demonstrations to showcase the stove and... our sustainable fuels and gather prospect information to follow up;
Demonstrate the benefits and encourage the adoption of sustainable fuels;
Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
Follow up with prospects by introducing the stove and fuels to additional family members;
Close sales and complete all sales documentation accurately;
Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

We are building our Sales Hubs in Mombasa and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:


Identify potential customers and introduce them to the ACE One;
Perform stove demonstrations to showcase the stove... and our sustainable fuels and gather prospect information to follow up;
Demonstrate the benefits and encourage the adoption of sustainable fuels;
Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
Follow up with prospects by introducing the stove and fuels to additional family members;
Close sales and complete all sales documentation accurately;
Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

The role we are currently recruiting for is Adoptions Manager. As we are starting to build and expand our business in Kenya, we are looking for a highly organized and results-driven Adoption Manager to train and guide Adoptions Officers to conduct highly effective after-sales visits for all customers across ACE hubs. By delegating and ensuring field teams are equipped with the right tools and... messaging, the Adoptions Manager plays a key role in maintaining high stove syncing rates, strong repayment performance, and driving high volumes of fuel sales. This role ensures consistent, impactful post-sale engagement that reinforces long-term customer behavior and satisfaction for the office locations in Mombasa. 

At African Clean Energy, you will:


Train, manage, and support Adoptions Officers to ensure consistent, high-quality after-sales visits across all hubs.
Provide clear direction and ongoing coaching to drive performance in syncing, repayments, and fuel adoption.
Ensure all Adoptions Officers share a strong understanding of what defines a “good customer” and how to reinforce those behaviors in the field.
Establish clear standards for each visit stage (onboarding, check-ins, recovery) and monitor execution across all hubs.
Track fuel adoption behavior and integrate results into officer performance monitoring.
Use syncing data to validate stove usage and identify follow-up priorities.
Direct Adoptions Officers to conduct minor maintenance, arrears follow-up, and late-payer visits as needed.
Support repayment efforts in collaboration with the Call Center and CF team, using field visits to reinforce loan responsibilities.


We’d really like to hear from you if you have:


Bachelor’s degree in Business, Marketing, or related field
2–4 years experience in team management, preferably in customer service or field operations
Strong understanding of customer engagement, data usage, and behavior change
Ability to coordinate multifunctional teams across both digital and offline environments
Excellent communication and problem-solving skills
Comfort with reporting, tracking systems, and field monitoring
Fluency in English and Kiswahili for effective customer communication. more

We are building our Sales Hubs in Mombasa and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:


Identify potential customers and introduce them to the ACE One;
Perform stove demonstrations to showcase the stove... and our sustainable fuels and gather prospect information to follow up;
Demonstrate the benefits and encourage the adoption of sustainable fuels;
Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
Follow up with prospects by introducing the stove and fuels to additional family members;
Close sales and complete all sales documentation accurately;
Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

The role we are currently recruiting for is Sales Coordinator.  As we start to build and expand our business in Kenya we are looking for highly organized and results-driven sales professionals. The Sales Coordinator is responsible for executing stove sales strategies in a designated region by directly managing a team of 10–15 sales agents. This is an on-the-ground role focused on supporting agents... to meet daily and weekly sales targets, ensuring data accuracy, and delivering an excellent customer experience. The Sales Coordinator plays a key part in driving stove adoption, managing field operations, and ensuring quality across all sales activities. The ideal candidate will be a strategic thinker, with excellent leadership skills and hands-on direct sales management, excellent interpersonal skills and a passion for making a tangible impact in underserved communities. 

We are building our Sales Hubs in Mombasa and require Sales Coordinators for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

B2C Marketing & Prospecting Support


Assist agents with planning and executing community-level marketing and product demos.
Identify high-potential sales areas based on past performance, repayment data, and customer needs.
Ensure agents are actively prospecting and building leads in their assigned territories.


Sales Conversion & Performance Management


Assign daily sales and demo targets based on regional goals and agent capacity.
Track agent performance through sales dashboards and provide real-time coaching.
Support agents in improving closing rates and handling customer objections.


Sales Administration & Data Quality


Ensure all customer registration, syncing, and documentation is completed correctly and on time.
Monitor data accuracy in sales apps and escalate issues to the Sales Manager when needed.
Coordinate with the Consumer Finance team to support timely follow-up on pending documentation or repayments.


Field Team Oversight & Support


Conduct regular field visits and spot checks to ensure agents are in assigned areas and working productively.
Run weekly check-ins or mini huddles with the team to review targets, share updates, and troubleshoot challenges.
Ensure agents follow proper procedures for demos, customer registration, and sales follow-up.


Training, Motivation & Development


Support the onboarding of new agents by providing hands-on training and shadowing sessions.
Deliver daily refresher training on stove demos, syncing, and repayment follow-up.
Keep agents motivated through recognition, encouragement, and practical support.


Reporting and Communication


Submit weekly reports on agent performance, sales numbers, and repayment progress.
Act as the main communication link between agents and regional management.
Ensure all team updates, process changes, and compliance expectations are clearly communicated.


We’d really like to hear from you if you have:


Diploma or Bachelor’s in Business, Marketing, or related field 
2–3 years’ experience in field sales, agent supervision, or community sales implementation.
Prior experience managing small teams or working in B2C sales is a strong advantage.
Strong digital literacy (e.g., using smartphones, sales apps, WhatsApp).
Strong interpersonal and communication skills.
Local language fluency and familiarity with the region is preferred.
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

The role we are currently recruiting for is Senior Accountant. As we are starting to build and expand our business in Kenya, we are looking for a hands-on candidate who is able to partially fulfill the role of Senior Accountant  being responsible for accurate and timely administration of financial transactions in Kenya, so that internal and external reports are a true representation of ACE’s... financial position and are a good basis for informed decision making to all internal and external stakeholders of office locations in Mombasa. 

At African Clean Energy, you will:

Deliver accurate and up to date financial data


Ensures that the financial administration is accurate, complete and up to date at all times.
All reconciliations are performed (including Bank, outstanding micro loans, salary control accounts etc)
Process payments through  MPESA Paybill and Bulk payment account and perform payment reconciliations for stove payments  from customers
Prepare vendor payments for authorisation in banking system
Oversees the proper provision of information by internal stakeholders, such as HR for the payroll, budget holders for returning signed invoices, employees for time sheets, etc. Addresses issues to stakeholders.
Prepares or coordinates in- and outgoing payments after checking proper supporting documents for authorization.
Prepare and book the monthly accruals.
Result: Financial administrative tasks are performed, such that there is a timely fast and accurate processing of data after verified authorization.
Prepare statutory submissions eg. VAT, wage tax etc.


Monitor progress of financial information


Prepare the monthly reporting. Including actual vs budget. Perform analysis.
Ensures well-organized (digital and/or hard copy) financial archives. Provides records and documents instantly, upon request of for instance auditors.
Support with periodic analyses and reports for internal stakeholders as requested.
Support the preparation of the annual accounts with related specifications and audit files independently.
Coordinates accounting duties in compliance with ACE’s system of internal control as well as providing information about accounting entries upon request
Result: Financial information is available so that the internal and external stakeholders are provided with the correct information.


Describing and improving financial work processes and policies 


Continuously strives for improvements to mitigate risks and to reach efficiencies. Detects bottlenecks in the administration and checking processes; makes suggestions for improvement and takes required actions independently.
Ensures clear instructions for work processes are available aligned with global instructions.
Understands, knows and continuously seeks updates about internal rules and procedures and about external (donor) requirements that are relevant for the financial administration
Ensures compliance with all relevant statutory requirements
Result: Work processes are clearly described and continuously improved, in a way that contributes to the effectiveness and efficiency of the organization.


People Management 


Supports account assistants by monitoring the quality, efficiency and quantity of the performance of work and guides, instructs or motivates staff.
Provides training on the job, introduction, and support as appropriate
Acts as point of contact for employees with questions and problems on financial issues
Provides training on the job, introduction, and support as appropriate
Acts as point of contact for employees with questions and problems on financial issues


We’d really like to hear from you if you have:


Bachelor’s degree in Accounting, Business, Finance, or related field.
CPA-K or ACCA; MBA is an added advantage.
Over 5 years of experience as an Accountant, with at least 3 years of experience managing a team.
Experience in the Fintech industry is preferred.
Proficiency in ERP,  SAGE ERP, Odoo, or SAP and accounting software.
Solid knowledge of financial analysis and forecasting.
Excellent analytical and numerical skills.
Strong attention to detail and organizational skills.
Knowledge of Microsoft Office tools – MS Excel, MS Word, MS PowerPoint and MS G-suite 
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Fluency in English is required. Knowledge of Swahili or other local languages is a plus. more

As ACE Kenya expands its operations, the Call Centre Agent will play a critical role in supporting credit risk management, loan recovery, customer engagement, and field operations across our locations in Mombasa. 

At African Clean Energy, you will:


Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM... system
Contact assigned new customers to welcome them to African Clean Energy.
Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
Daily review and report the operations of the customer calls with CFM.
Resolve customer support cases that hinder ACE from receiving payments, ensuring timely follow-up and documentation.
Update incorrect or outdated contact information to ensure accurate communication
Conduct customer training for stove usage
Conduct customer training for payment model
Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls. 
Review the outcomes of the satisfaction and survey calls and report to CFM.
Any other tasks assigned deemed necessary by management.


We’d really like to hear from you if you have:


Bachelor’s degree in Finance, Economics, Business Administration, or a related field 
Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
Basic understanding of debt recovery strategies and credit processes.
Excellent communication—English required, Kiswahili essential, local dialects a plus.
Analytical mindset, negotiation skills, ability to work under pressure.
Proven ability to achieve targets and deliver results consistently. 
Self-motivated, proactive, and able to work independently. 
A strong connection to the local communities in Mombasa is highly preferred
Results-driven with the ability to focus on achieving set objectives and goals.
Must be a native of the location applied for.
Computer literate—MS Excel, CRM proficiency.
Willingness to travel frequently and work flexible hours more

About Organisation:

Develop and execute long-term commercial growth strategies to scale ACE’s market presence.
Identify new market opportunities and expansion areas, ensuring ACE maximizes its footprint in Uganda.
Lead the development of data-driven sales strategies that align with ACE’s business objectives.
Establish robust pricing and go-to-market strategies that drive revenue and... profitability.
Identify key operational efficiencies to optimize commercial execution. more

Job Description

Are you passionate about creating positive change and improving access to clean energy? Do you have a strong background in Human Resources management? At African Clean Energy we are committed to building a positive, inclusive, and high-performing work culture that empowers people to thrive. As we grow, we are looking for a passionate and proactive People & Culture Officer to... join our team in Kenya and help us drive meaningful people-centered initiatives.

The People & Culture Officer will be responsible for supporting the overall P&C function of ACE in employee management, recruitment, compliance with labor laws, and fostering a positive workplace

culture.

At African Clean Energy, you will:

(Recruitment and Onboarding)


Recruitment Support: Support TA Officer in reviewing and posting job vacancies, reviewing resumes, scheduling interviews, and conducting initial screening inline with local labor market needs and legal requirements.
Onboarding: Oversee the onboarding process, ensuring that employees are properly introduced to the company, its culture, and their roles. This includes preparing welcome materials, providing necessary paperwork, and setting up initial training sessions.


(Employee Records and Documentation)


Managing Employee Files: Ensure that all employee records, including contracts, performance evaluations, and personal details, are maintained accurately and confidentially in accordance with local data protection laws.
Documentation Compliance: Ensures that all necessary legal documentation, such as work permits (if applicable), tax forms, and contracts, are kept up to date and compliant with Kenyan or Ugandan labor regulations.


(Employee Relations and Support)


Addressing Employee Inquiries: Serve as the first point of contact for employees regarding P&C policies, benefits, payroll, and other work-related queries.
Employee Grievances: Help mediate and resolve issues in alignment with the company’s values and local labor laws.
Promoting a Positive Work Environment: Ensures a respectful and inclusive work culture by promoting employee engagement activities and supporting initiatives to foster teamwork and collaboration.


(Payroll and Benefits Administration)


Payroll Management: Process payroll accurately and on time, factoring in employee wages, overtime, deductions, and statutory benefits such as pensions or social security contributions.
Benefits Management: Oversees employee benefits, ensuring that eligible employees receive their benefits, such as health insurance, leave entitlements, and retirement contributions. This includes complying with country-specific regulations like Kenya’s National Social Security Fund (NSSF) or Uganda’s National Social Security Fund (NSSF).


(Training and Development)


Employee Training: The P&C Officer coordinates training programs to improve employee skills and performance. They may also support the creation of development programs for leadership, compliance, and technical skills.
Promoting Career Development: Assists in identifying high-potential employees and helping them grow within the organization through the P&C development programs, mentorships, or leadership training.


(Compliance with Labor Laws)


Legal Compliance: Ensure that the ACE is in full compliance with the labor laws of Kenya or Uganda. This includes understanding and adhering to statutory regulations related to employment contracts, termination, working hours, wages, and health and safety.
Ensuring Fair Practices: Ensure that all employees are treated fairly and equitably, promoting

diversity, inclusion, and equal opportunities in the workplace.


(Health and Safety) 


Workplace Safety: Ensure that ACE adheres to local health and safety laws, conducting safety audits and implementing measures to prevent accidents or injuries.
Employee Well-being: Supports employee wellness initiatives, including mental health programs and stress management workshops.


(Performance Management)


Performance Reviews: Coordinate the performance appraisal system, helping managers conduct evaluations, providing feedback to employees, and assisting in the creation of personal development plans.
Disciplinary Actions: Assist in implementing disciplinary related actions in case of poor performance or misconduct inline with ACE’s disciplinary procedures and with local labor laws.


Why choose African Clean Energy?


Be part of a mission-driven organisation making a real impact in communities by providing access to clean energy.
Enjoy a competitive salary
Opportunities for professional growth in a rapidly expanding organization.
Work closely with a dynamic, multicultural team that values inclusivity, entrepreneurial thinking, and collaboration. 
Play a key role in transforming lives and contributing to a more sustainable future.


We’d really like to hear from you if you have:


At least 3 years’ experience in a similar HR/People & Culture role.
Must be a member of IHRM (Kenya) or actively working toward certification is a plus.
Good understanding of Kenyan labor laws and HR best practices.
Strong communication, organizational, and interpersonal skills.
High level of confidentiality, integrity, and emotional intelligence.
Proficient in MS Office and HRIS systems.
Strong analytical skills to interpret data and make informed decisions
Ability to work independently and as part of a team.


Position Specifications:


Location: Mombasa, Kenya
Job Type: Full-Time
Education: Bachelor’s degree in Human Resources, Industrial and Organizational
Psychology, or a related field
Reporting: Regional People & Culture Manager
Travel: Within Kenya
Compensation: Competitive Salary
Level of experience: Experienced
Language: English
Start date: June 2025 more