The Assistant Internal Assessor will provide support to the Internal Assessor through analyzing and determining the extent of liability/damages on all claims, reported damage claims with a comprehensive cover, and assess and review external assessment reports.

Key Responsibilities


Review reports from external assessors, ensuring the accuracy of information provided and flagging any... discrepancies.
Conduct site visits to verify facts listed in claimant forms and received reports, under the guidance of the Internal Assessor.
Visit garages to track inspections and confirm the progress of vehicle repairs, reporting findings to the Internal Assessor.
Assist in salvage committee activities as a member, providing support in decision-making processes.
Identify and flag potentially fraudulent claims, providing initial recommendations for further investigation.
Provide guidance and instructions to service providers as required, ensuring clarity and adherence to company policies.
Ensure the safety of client vehicles under the company’s custody, conducting regular checks and reporting any issues.
Maintain the company’s salvage register, ensuring proper, accurate, and timely recording of salvaged parts.
Assist in preparing the monthly salvage catalogue, ensuring proper disposal of vehicles and other salvaged parts.
Negotiate prices of vehicle repairs with garages, ensuring fair prices for the insurer and reporting negotiations to the Internal Assessor.
Provide estimated repair durations and follow up with garages to ensure timely completion of repairs, updating the Internal Assessor on progress.
Any other responsibilities assigned to the jobholder by the Claims Manager from time to time..


Qualifications and Experience


A minimum of a Diploma in Automotive/mechanical engineering.
A Certificate of proficiency from the College of Insurance is an added advantage
A minimum of three (3) years of experience in Assessment for Insurance more

Job Purpose

The purpose of this position is to oversee branch operations, drive business growth, manage recruitment and training, and enforce company policies.

Key responsibilities


Oversee the day-to-day operations of the branch, ensuring smooth business functions and operational efficiency.
Drive business development within the branch by identifying growth opportunities and... implementing sales strategies.
Manage the recruitment of unit managers, brokers, agents, and the Direct Sales Force, ensuring proper allocation to unit managers.
Train Direct Sales Force and unit managers on sales techniques, professional demeanor, and customer engagement.
Supervise all branch staff, ensuring accountability, productivity, and alignment with company goals.
Serve as the final decision-maker in the branch, providing leadership and strategic direction.
Liaise with department heads on disciplinary matters, ensuring fair and compliant processes.
Oversee asset management within the branch, ensuring proper utilization and maintenance of company resources.
Facilitate the training and development of independent agents to enhance sales performance and compliance.
Enforce company policies within the branch, ensuring adherence to cash handling, customer service, and dress code standards.
Approve staff leave requests, ensuring business continuity and workforce planning.
Implement and oversee performance management processes, setting branch objectives and tracking progress against targets.
Develop and submit general branch reports to the Head of Business Development and provide advisory to inform strategic decisions.
Collaborate with other departments in the coordination of branch activities and mitigation of potential risks.
Any other responsibilities assigned to the jobholder by the supervisor from time to time.


Educational Requirements


Minimum of a Bachelor’s Degree in Marketing/Insurance from a recognized university.
Member of Membership in either IIK, CII,CIM, MSK or KIM
Post graduate Diploma in Marketing is an added advantage


Experience


Minimum of five (5) years’ relevant experience


Skills and Attributes


Excellent communication and interpersonal skills;
Ability to lead a team and promote process improvement;
Strong analytical and problem-solving skills;
Financial planning and strategy;
Industry awareness;
Ownership and commitment; and
Strong attention to detail and a passion for customer service excellence more

Key Responsibilities:


Identify, Recruit, train and mentor a high caliber of intermediaries to acquire non motor insurance business
Motivate, Supervise and assist the team of intermediaries in promoting the growth and development of non-motor insurance business
Identify markets and introduce the company’s non-motor products to existing and new clients for the sales team and nurture them... to achieve the set production targets regularly.
Meet and exceed production targets for the unit and their personal sales
Handle all queries and issues from clients, intermediaries and any other duty assigned by the supervisor.


Benefits:


Favorable  Retainer
Unit override Commissions
Commissions on own business


Academic /Professional Qualification:


Business related Diploma or Degree.
Progress in Diploma in Insurance will be an added advantage.
At least 2 years’ experience in general insurance sales. more

Job Summary
The role holder will be responsible for marketing, customer service, public relations, operations, management and overall running of the branch. The role performs oversight functions to other core duties and staff within the assigned branch.
Key Responsibilities

Achieve branch revenue budget and growth targets
Contribute to the development of operational policies for the... achievement of corporate plans as stipulated in the Business Strategy
Comply with and keep abreast of established policies, procedures, and applicable regulations in the branch operations for monitoring of business activities.
Communicate management goals and objectives to staff through branch meetings.
Ensure staff are well supervised, trained and developed to be technically competent to perform their duties.
Ensure branch profitability.
Manage direct/individual clients’ sales, corporate and intermediary sales.
Identify/ develop new business opportunities and intermediaries.
Ensure recruitment, training, and licensing of intermediaries.
Market research and intelligence
Ensure accurate and competitive quotations are prepared and delivered promptly to prospective clients, brokers, and agents.
General management and administration of the branch office
Foster and maintain good corporate image through liaison with all competitors, intermediaries, and the general public.
Establish and maintain a good relationship and high public relations with intermediaries and clients, including visitations.
Maintain close liaison with other departments in the Company.
Ensure safe custody of the Branch’s fixed assets by maintaining an asset register and appropriate insurances.

Qualifications and experience

Bachelor’s degree in Insurance, Marketing, or other business-related discipline
Diploma in Insurance (ACII or AIIK)
Member of Cll or IIK
7 years’ experience in the insurance industry, 3 of which should be in branch management.
Knowledge of intermediaries in the branch region and good business relationship with them. more

Job Summary:
To drive and develop general insurance sales through banc assurance channel partners  and ensuring service delivery for Individual / Corporate clients to achieve growth and  profitability in line with the overall banc assurance strategy.
Key Responsibilities:

Drive the achievement of the set financial targets while delivering consistent, seamless and trusted customer service to... ensure customer retention and loyalty.
Establishing, maintaining and growing relations with Bank Officers and alternative partners to identify marketing opportunity and customer requirements
Managing and coordinating the smooth running of banc assurance / alternative channels for quality and quantity business 
Handling, reporting, planning and administration of bancasurance and alternative distribution channels.
Work closely with the branches and business teams to ensure that set Bancassurance targets are met.
Review the Bancassurance strategy and performance and take appropriate remedial action to assist all involved in the process to achieve desired performance.

Minimum Qualifications, Knowledge, Experience & Key Competencies

Bachelor’s Degree in Business related field from a recognized university.
Professional Insurance Qualification ACII, AIIK/ CIM, 
At least 3 years’ experience in Banc assurance products sales and relationship management in an Insurance Company
Excellent interpersonal and communication skills.
Team worker with great attention to detail.
Results oriented, self-driven with a proven performance track record.

Key Deliverables:

Business Growth and profitability
Increase brand awareness and market penetration
Offer excellent customer service to policyholders and claimants more

Job Summary
Reporting to the Head of Sales and Marketing. The branch manager will be responsible for achieving sales targets, establishing business partners and provide administrative oversight to branch activities. The Branch manager will be in charge of all our marketing channels at branch level.
Qualification

Be a holder of a business related University degree
Diploma in Insurance or... ACII/IIK
Diploma in sales and marketing
Good progress in professional insurance certification will be an added advantage.

Experience

At least 3 years practical work experience in marketing, underwriting or sales. more