ABOUT THE JOB:

KEY RESULTS/ACCOUNTABILITIES


Develop a good understanding of Sanofi EP Pharma business, objectives and systems
Product training on the promoted portfolio
Understand and build relationships with key stakeholders, as well as the role they play, both internal and external
Get to know, understand and apply principles of marketing through training and experience in Sanofi,... MEX training
Attend marketing meetings and leverage initiatives to learn and grow
Understanding of brand planning process
Apply principles of governance
Develop and implement project management skills
Collect and analyze sales data to prepare marketing reports
Track, coordinate and assemble data to measure outcomes of marketing and sales activity
Help plan, coordinate and participate in marketing and sales events
Learn and use OneCRM for event and congress management in-line with the Event taxonomy and EBI principles
Project:  Manage POINT as a print supplier, briefing, quotes, PO generation process, adherence to delivery timelines
Project Manage Lithotech. Create and manage campaigns through Lithotech, management of expired  stock, PSR requests for material. Monitor stock levels 
Learn the processes for locally adapting and approving marketing material using Veeva
Knowledge of Sanofi policies and procedures; Knowledge of MCA
General assistance with admin and ad hoc tasks towards applying key learnings
Know how to draw and interpret data from Power BI with regards internal and external data sources. Monitor company and competitor market trends, analyze data identify emerging trends and analyze the reasons for these


ABOUT YOU:

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS


Recent graduate, fully qualified in marketing (Degree)
Strong analytical skills
Computer skills: MS Office
Organizational skills: time management, interpersonal skills, attention to detail, ability to work and learn under pressure
Excellent verbal and written communication in Business English
Ability to initiate own communications, correspondence, meetings, etc.
Ability to work with minimum supervision in a corporate environment
Computer Literacy – Word, Excel, Powerpoint, Outlook. Must have strong Excel skills
Confidentiality, trust, integrity, tenacity, timekeeping, resilience and adaptability
Attention to detail, focused, proactive, results-orientated and self-driven
Use initiative within the framework of the position and its level of authority
Work as part of a team & cross functionally
Build relationships across departments and functions
Demonstrate a high level of energy, drive and personal responsibility to achieve individual goals
Prioritise work according to importance and level of urgency; Ability to balance different work priorities
Able to work under pressure – commit to and respect deadlines, often at short notice
Identify errors and take corrective action within area of responsibility
Adherence to principles of compliance within the business
Accountability
Time- and self-management skills more

ABOUT THE JOB:

JOB PURPOSE


The Medical Graduate will support the Medical Department through medical information query management, patient program support, tracking of local and Multi-Country Organization (MCO) medical operating expenses (OPEX), the execution and tracking of the training curriculum for the department, support and uphold a high standard of integrity across all medical... activities by ensuring SOP compliance, and ensuring audit readiness.


SCOPE


The Medical Graduate will support the Medical Department by managing medical information queries, tracking local and MCO medical OPEX, and coordinating training curriculum execution. The role ensures compliance with SOPs, maintains audit readiness, and upholds high standards of integrity across all medical activities. Additionally, the Medical Graduate will support SEE engagements, sponsorship processing, and administrative tasks, contributing to the efficiency and compliance of medical operations.


KEY ACCOUNTABILITIES

Compliance and Audit Readiness


Ensure compliance and audit readiness within the Medical Department by collaborating with Quality and EBI teams, tracking SOP expiry, and monitoring adherence to policies.


Training and Curriculum Management


Coordinate and maintain the Medical team’s training curriculum, ensuring timely completion, record-keeping, and audit readiness.


Engagements and Compliance with SEEs


Monitor SEE engagements to ensure compliance with thresholds, FMV guidelines, and ethical standards, conducting live event monitoring as needed.


Medical Event Administration and Event Initiation


Serve as a event initiator, supporting system updates, training users, and logging medical team interactions and insights.


Medical Information Management


Manage Medical Information inquiries, ensure compliance with SOPs and POPI Act, conduct literature searches, and provide performance reports.


Sponsorships and Contributions to Healthcare Organizations


Review, process, and archive sponsorship and contribution requests, ensuring compliance, reconciliation, and accurate documentation.


Local and MCO Medical OPEX Tracking


Monitor and track medical OPEX, aligning with budget forecasts, maintaining financial records, and ensuring compliance with SEE payments.


Administrative Support


Provide high-level administrative and project coordination support, optimize medical systems, and manage contracts, vendors, and expenses related to medical initiatives.


ABOUT YOU:

JOB-HOLDER ENTRY REQUIREMENTS

Education:


Minimum master’s degree in a scientific discipline, Pharmacist degree, or higher qualification.


Skills:


Scientific writing experience
Strong proficiency in English (reading, writing, and comprehension).
Proficient in MS Office (Outlook, Word, Excel, PowerPoint) and quick to adopt digital platforms.
Excellent organizational skills and attention to detail.
Ability to work both independently and collaboratively in a cross-functional environment more

ABOUT THE JOB:

JOB PURPOSE:


In conjunction with the Country safety specialist (CSS) assures compliance with the GPV/ Global PV entities' policies for Sanofi as well as local PV regulations for assigned countries: The countries that fall under the CSS responsibilities are South Africa, Lesotho, Swaziland, Namibia, Botswana,
In this role it will be expected to take on certain... administrative responsibilities, such as travel booking, expense submissions, filing, archiving etc.
Where needed, the role will be required to get involved in some of the non-routine PV activities, such as market research, patient programs, clinical trials (PV-specific input), managed access programs, digital projects, partner management (PV training and circulating of SDEAs for signature), audit preparation and SOP writing. 


KEY ACCOUNTABILITIES:

In conjunction with the CSS, this role assists in the responsibility of organising, implementing and maintaining a local PV system

Take part in Organising a PV Quality System:


Comply with local PV regulations and the global Sanofi group procedures. Assist with the implementation and documentation thereof. Compliance with global procedures will also ensure that the Sanofi entities are in compliance with global PV regulatory obligations and commitments.
Assist in ensuring timely completion of audit and inspection observations and ensure permanent inspection readiness for PV activities.
Assist with compliance tracking
Alert the CSS and Country Safety Head of any deviation from a global or local process.
Support with PV training, quality document preparation, deviation management


Support the PV Operating System


Ensure that communications from local internal groups (including, but not limited to, sales representatives, medical information, or any other group that has first contact with a reporter) and from external parties about safety information are timeously attended to:
Continuously monitor and review incoming communication (email, telephone, etc) to identify ICSRs and other safety information needing reporting to PSPV/Global PV entities, HAs, Partners
Interaction with global vendor(s)
Interaction with PSPV when required.
Support with periodic reports, risk management, signal management, PV contracts, digital projects, patient programs


Major Challenges/Problems:


In this function, a number of complex tasks has to be managed with very tight deadlines. Regulatory, as well as medical aspects, in combination with internal and external communication need to be handled. Multitasking is necessary every day. Effective problem-solving strategies needs to be identified, implemented, and reviewed on a continuous basis with the CSS.
The above challenges are effectively managed through strong communication skills paired with an assertive yet collaborative approach, a high level of medical and scientific expertise, integrity, effective time management skills, and dedication to patient safety.


Key Internal and External Relationships:


PSPV – communication, technical questions
Medical Advisors and MSLs -   consult as relevant to PV responsibilities (e.g.: medical evaluation of PV cases, identification of safety signals, safety aspects of local clinical studies/programs (e.g Patient Support Programs).
Clinical safety officer and delegates – communicate PV responsibilities and ensure clinical study SAE reporting
Regulatory department – communicate the relevant PV responsibilities (e.g. product labelling information, safety queries from relevant HA, PSUR and RMP submission)
Training managers/HR - matters regarding PV training of all staff
Local license partners - communicate PV responsibilities and comply to agreement
Digital department - communicate PV responsibilities
Other assistants – stay abreast with administrative, travel and finance requirements
Legal department - communicate PV responsibilities
Quality department - communicate PV responsibilities and PTCs
Vendor companies - communicate PV responsibilities for PSPs, MR and digital


ABOUT YOU:

JOB-HOLDER ENTRY REQUIREMENTS:


Pharmacist or Bachelor of Science degree or equivalent (pharmacology or post-graduate qualification will be an advantage)
Previous pharmacovigilance and regulatory experience will be an advantage
Knowledge of MS Word, MS Excel(advanced), MS Power Point
Fluent in English - spoken and written


Behavorial Dimensions Required


Good communication skills
Attention to detail
High focus on quality
Sense of responsibility
Respect of confidentiality
Team player
Deadline driven
Ability to prioritize and manage time appropriately more

ABOUT THE JOB:

Your responsibilities will include:


Assist the External Affairs Head with developing and implementing internal and external communications strategies to support environment shaping priorities  Support with executive readiness for internal and external engagements, including relevant public, industry and media events.
Design and deliver media events in support of... commercial and organizational objectives.
Drive our company’s Corporate Responsibility and Patient Support Initiatives across South Africa.
Create opportunities and drive positive media coverage of our company, its priority disease areas and key brands by developing and implementing an effective media relations strategy.
Engage with the leadership to deploy and operationalise Corporate narrative and key messaging on an ongoing basis
Develop content for, and oversee the planning, implementation and evaluation of external communication campaigns that help land the Sanofi’s narrative.
Input into Employer Branding strategy
Create internal communication initiatives that will increase and support internal culture exposure to employees and foster a positive perception
Engage with key cross-functional internal teams, stakeholders, third-party agencies, to manage campaigns from start to finish to ensure expectations are managed across the board and deadlines are met
Plan monthly content themes for internal communications (including newsletters, videos, internal branding, surveys, campaigns etc) to drive a consistent message to employees.
Input ideas for new and existing internal campaigns and take ownership of their development and implementation
Daily management of all internal and external campaign


Attributes required:


Highly organised with meticulous attention to detail and a well-structured thought process
Ability to multi-task and to meet tight deadlines
Very strong interpersonal skills and experience of marshalling cross-departmental resources towards daily goals and objectives
Be proficient at identifying and responding to reputation and brand opportunities in both the traditional media and social media spaces.
Excellent written and verbal communication, with advanced business presentation skills.
Strong networking skills including strong relationships with the media and other key stakeholders.
Excellent analytical skills and ability to manage multiple assignments simultaneously.  


Functional competencies: 


Be able to build internal and external networks to facilitate message delivery, communicate effectively with all types of audiences, exhibit flexibility based on the immediate situation, and the courage to stand in the line of fire when the message is not a popular one.
Ability to advise, coach and work well with senior leaders of the organisation.
Ability to work in a highly regulated industry.
Previous pharmaceutical sector experience would be advantageous.


ABOUT YOU:

Qualifications and Experience:


A minimum of 5+ years working in a Corporate Communications role
Bachelor’s Degree or equivalent qualification in Communications or related degree
Proficiency in Microsoft Office


PLAY TO WIN BEHAVIORS


Push to go beyond the level we have operated until now:

constantly challenge the status quo focusing on the priorities that will deliver the best outcomes and letting go what won’t: be intolerant to mediocracy, believe we can and must do better and aim at higher but never at the expenses of our values and judgment.
Put the interest of the organization ahead of own of those of his/her team:

consider both short- and long-term impact of decisions; puts collective and global goals above individual or local goals; share resources and capabilities with those with the greatest need and impact; enable decision making at appropriate level.
Act in the interest of our patients and customers:

actively engage with customers to know their current and future needs; brings an external perspective into decisions.
Take action and don’t wait to be told what to do:

take smart and informed best bets with the information at hand and anticipate the consequences of her/his actions; use personal judgement and others’ advice to make bold and impactful decisions which move us forward. more

ABOUT THE JOB:

JOB PURPOSE:


Ensure Market Batch Release of the Sanofi South Africa Portfolio along with other local requirements related to Product Quality
Coordinate with the Sanofi entities and Third Parties involved in the manufacturing or distribution of products for South Africa and SADC countries  
In coordination with the Country Quality Head and Product Quality and Business... Support Manager: SA and SADC, ensure the implementation and continuous enhancement of appropriate Quality System covering the GxP & Health Regulated activities within the Country Organization
Ensure business continuity in the absence of the Product Quality and Business Support Manager: SA and SADC


KEY ACCOUNTABILITIES:

​Product Quality and related Quality system

Market release of imported finished products


Create, manage and control the market batch release forms for the whole portfolio
Collaborate closely with Regulatory Department to ensure compliance with the product registered dossier
Compile documents related to the Market Batch Release of every batch/shipment
Apply for Section 36 and once off batch release request from local regulatory authority and follow-up on any request for information from their side
Maintain an Out of specification (OOS) register and the related OOS investigation documentation
Liaise with 3PL/Distributor for any discrepancy (quantities, product information, etc.)
Liaise with the relevant Sanofi manufacturing Site or Contract Manufacturing Organization for topics related to Product Quality and compliance to registered dossier
For Vaccines, ensure that the latest guidelines are followed for the release of human vaccines and timely action in creating, managing, and controlling vaccine applications on time in the local health regulatory authorities' system
Compilation and review of all release requirements to perform market batch release for products where Sanofi South Africa is the marketing authorization holder (MAH
Administrative batch release for products where Sanofi South Africa is not the MAH
After the Market Batch Release of the product, manage any request to put the product on hold if required
Regularly meet with Supply Chain to align on market batch release priorities according to stock situation
Regularly meet with CMO and transversal internal departments to align production plan to
market batch releases.
Update the Quality Information in the Stock Cover Tracker used by Supply Chain
Monitor and Trend batch release timelines for process improvement


Sampling Plan & Samples Management (Related to Market Batch Release activities)


Update the sampling plan when required and communicate it to the concerned entity
Post-Importation Testing: Ensure samples logistics for local and international laboratories, including South Africa NCL
Follow-up with local and International laboratories on the post-importation testing results
Ensure Retention Samples inventory is regularly checked for destruction, where required


Post-Importation Testing Exemptions Dossiers (PITE)


Maintain the Post-Importation Testing Exemptions valid
Submit approximately three months ahead of time for renewal of any near-expiry PITE according to the applicable requirements
Follow-up on any query by SAHPRA related to PITEs 


Analytical Method Technology Transfer


Support in the analytical method technology transfers from the manufacturing site to the local testing laboratory for post-importation testing 


Annual Product Quality Reviews (APQR)


Establish the yearly plan for APQR reviews
Perform the MAH review of the planned APQRs according to the schedule
Escalate issues raised in as per the Sanofi processes


Batch Manufacturing and Packaging Records Review (BMR/BPR)


Establish the annual BMR/BPR review plan
Liaise with the concerned manufacturing sites to request the records
Perform the BMR/BPR Review according to the schedule


Product-related quality events


Escalate product related quality events originating from the local country office as per defined Sanofi procedures
Co-ordinate and Support product recalls – batch trace, batch reconciliation and ensure documentation related to the recall process is complete
Investigation of product related events and CAPA implementation


Support/ back up Country Quality Manager (Product Quality) in the following Country Quality System related activities


Country Quality Review
Quality Documents Management
Deviation and Corrective-Preventive Actions (CAPA) management
Country Quality performance indicators (QPIs)
Country Quality agreements
Quality risk management


ABOUT YOU:

Education:


Bachelor of Pharmacy Degree


Experience & Knowledge:


Around 2 to 3 years of quality experience with exposure to Regulatory
Affairs and Production environment


Core Competencies


Act for change
Commit to customers
Cooperate transversally
Strive for results


Skills


Planning and organizational skills
Analytical skills
Computer skills must include working knowledge of Excel, Word and Outlook
High level of accuracy and attention to detail, accountability for corrective actions.
Utilizes effective interpersonal skills.
Effective communication skills, both in written and verbal form.
Quick to analyze and take action without compromising quality


Behaviors:


Sound understanding / knowledge of the pharmaceutical environment
Problem solving skills
Attentive & active listening skills,
Able to work without supervision.
Proactive thinking skills
High achievement orientation with high sense of urgency.
Ability to use sound judgment and solve problems
Ability to work collaboratively across the business more

KEY ACCOUNTABILITIES:
Learning and Development

Implements and ensures adherence to all training related policies within the global and local framework.
Manages and schedules training and development workshops and initiatives within the organization.
Supports managers with ongoing training related information relevant to their team as well as providing them with training reports for... teams.
Ensures that all training processes are evaluated and meet SETA and organizational requirements.
Facilitate completion of meaningful individual development plans by employee in partnership with people managers
Ensure regular global training articles and best practices that are topical, relevant, cutting-edge, and aligned to best practice are shared with people managers.
Responsible for the implementation and roll-out of quarterly face to face induction program for all new employees.

Manage SETA legislation reporting requirements.

Ensure that all SETA & legislative reporting requirements are met both in terms of content and deadlines.
Submit accurate Workplace Skills Plans and Annual Training Reports to relevant SETA
Ensure Skills Levies are applied for and recouped in line with the Skills Development Levies Act
Implement and monitor all recoverable grants and service fees in association with the Learnership program and ensure maximum recoverable grants are achieved as per the service level agreement with the relevant SETA’s

Learnership project management

Coordinate the Learnership project, partnering with P&C, Business and the Transformation Manager to ensure successful implementation of the program.
Monitor quarterly review progress of learners as per the Learnership program ensuring that all development milestones are met within the allocated timeframe.
Be the central point of contract with the Training providers and ensure that they understand the scope of work and timeous delivery to ensure effective execution of the Learnership program.
Conduct regular feedback and assessment sessions with the service provider and proactively agree on mechanisms to ensure that the learners gain the skills and experience to successfully complete the NQF qualification.
Liaise with the various Business Units to plan any additional training required to compliment the learnership program.
Ensure integrated practices, processes and programs, whilst ensuring compliance to all legislative requirements.
Communicate with Payroll regarding any changes to salary payments in line with progress made by learners and the agreed reward program and payment plan.
Conduct closure reviews of the learnership program, and direct contract extensions of learnerships to People BP where necessary. 

Study Assistance Program

Manage the Study Assistance program annually for all permanent employees and advise employees on appropriate studies to support career aspirations and IDPs within the framework of the program.
Ensure annual application process is well communicated. Manager applications, review and gain approvals.
Facilitate meeting to recommend which applications to be accepted and ensure within budget.
Present Study Assistance Applications vs budget in summary form to Leadership Team, for discussion and approval.
Submit to People Services for processing and record annual intake in the skills development tracker.

Reporting & analysis

Track and report on SETA related funding on a monthly basis.
Monitor training spend and report on Skills development aspects for B-BBEE & EE reporting.
Ensure that all Skills development data presented for tracking, reporting and analysis purposes are accurate so that we can utilize the information gained to make effective talent development decisions.
Ensure that all daily, weekly, monthly reports are maintained and updated on a regular basis.
Regularly report to the People BP on progress of the learning initiatives.

Stakeholder liaison

Central point of contact for employee internal and external training.
Obtain feedback from employees/learners following training intervention.
Manage the relationship between SETA’s, Sanofi and any other training providers.
Manage any SETA led initiatives as approved by the business including Learnerships, workplace skills opportunities and pivotal programs.
Communicate effectively with all internal and external stakeholders, including the P&C local and regional team and Transformation Manager.
Communicating SETA initiatives, grants and benefits to the employer.

EXPERIENCE/ PERFORMANCE CRITERIA
Qualifications & Accreditations

Business related degree
SDF Accreditation advantageous

Experience & Skills

Competent in Skills Development activities (e.g., learnerships, skills programs, skills levies and SETA functions)
Extensive knowledge of SETA’s and legislative bodies.
A thorough understanding of the roles, involvement & operations framework, South African Qualifications Authority, Skills Development Act.
In depth knowledge of the skills development framework and associated legislation (e.g., SDA, SDLA, Employment Equity Act (Codes of Good Practice related to EE and B-BBEE), Labour Relations Act and SAQA Act.
Excellent understanding and implementation of talent acquisition policies, procedures and best practices.

Competent in MS Office packages.

Agile project management knowledge will be an advantage Attributes & Behaviors.
Professional, energetic, dynamic and positive team player with great business acumen.
Strong interpersonal skills and great relationship building ability.
Clear communicator with the ability to communicate and influence at all levels – both verbal and written.
Strong problem-solving skills with effective decisionmaking.
Analytical & detail focused – driven to achieve new standards of excellence.
Structured approach with excellent attention to detail.
Take ownership, be accountable and reliable.
A high degree of integrity and transparency.
Excellent planning, organizational and prioritization skills
Ability to work well under pressure – independently as well as within a team.
Self-motivated, targeted result and deadline driven. more