The Sales Executive is responsible for creating, implementing sales strategy, identify new markets, conducting market research to identify new business opportunities.

Creating and implementing sales strategy and identifying new markets.
Conducting market research to identify new business development opportunities.
Creating and maintaining client database and mail lists.
Identifying sales... opportunities in key outlets.
Generating cycle activity reports (daily, weekly & monthly).
Executing any other duties as may be assigned by the line Supervisor. more

The Sales Executive is responsible for creating, implementing sales strategy, identify new markets, conducting market research to identify new business opportunities.

Creating and implementing sales strategy and identifying new markets.
Conducting market research to identify new business development opportunities.
Creating and maintaining client database and mail lists.
Identifying sales... opportunities in key outlets.
Generating cycle activity reports (daily, weekly & monthly).
Executing any other duties as may be assigned by the line Supervisor. more

The Shop Supervisor is responsible for overseeing the daily operations of the shop, implement strategies to enhance customer satisfaction, meet sales and profitability goals and manage shop staff effectively.

Drive and meet sales targets by aggressively building brand awareness, sales drive, and great customer experience.
Delivers an excellent customer experience at all times, ensuring... customer needs are met and exceeded.
Meets sales goals by training, motivating, mentoring and providing feedback to shop staff.
Processes customer payments using the shop’s Point of Sale (POS) system. Handles cash register functions and transactions including: sales, correct pricing, and receipting to customers.
Enforces the use of proper icing techniques throughout the process to maintain the freshness of the fish
Develops and maintains knowledge of fish products, including new lines and offers, and to share that knowledge with customers and other colleagues in a confident manner.
Supervises proper handling of fish throughout processing activities to avoid product damage.
Responsible for all banking functions related to the shop including making bank deposits, filling change requirements.
Supervises and motivates the shop team to meet sales objectives by training and mentoring staff.
Contributes business strategies to attract new customers, expand shop traffic, and enhance profitability.
Ensures compliance with the quality, housekeeping, and food safety management systems
Develops productive and long-term relationships with customers.
Performs administrative tasks to support the smooth operation of all shop operations, including the timely submission of all personnel paperwork, preparing and submitting reports.
Performs quality assurance of fish on a regular basis and ensure proper handling, storage, processing and packing.
Ensures customer complaints are followed up and that satisfactory solutions are obtained for both the customer and Yalelo.
Proactively develops and improves processes to service customers.
Ensures strict compliance with health and safety regulations.
Builds sustainable relationships of trust through open and interactive communication with customers
Bears responsibility for the safe-keeping of company assets.
Prepares detailed reports on buying trends, customer requirements, and sales.
Ensures inventory levels are maintained and places new orders.
Ensures that the highest standards of health and safety are considered as a priority throughout all operations in the shop.
Ensures the shop meets compliance standards with statutory regulations and government policies.
Conducts regular inspection of premises and equipment like fridges, POS, Generators to ensure safety and functionality. more

Provide support throughout the sales lifecycle by creating a seamless operational link between departments and Sales, to ensure the operational efficiency and success across all Shops under the Rest of Country Region.

Review and daily follow-up with the shops to ensure maximum operational efficiency & compliance to daily Sales reporting, Stock management, timely revenue reporting and Banking,... and consistent end of Day reporting.
Coordinating with the sales team for monthly claims, process them timely and support the shops and depots with any of reimbursements.
Liaison in organizing and collating data with the inter departmental leads and channels it to appropriate team leaders.
Assists the shop team with keeping up with communications to do with specific internal customer requests, deliveries, returns etc.
Adheres to set Standard Operating Procedures to achieve high levels of coordination and professionalism cross-functionally.
Analyses impact marketing promotions on volumes in various shops. Keeps track of ongoing promotions in various shops.
Following up on customer feedback in shops and ensures to consistently update the customer service team on the same.
Draft monthly roasters for shops and guide shops on drafting and uploading them into Resto.
Keep track of leave days, overtime and casual sheets in shops and ensures that the forms are approved and submitted to Hr.
Assets movement tracking, ensure record of all assets in the shops and their movement, maintenance, and replacements.
Consistently update & report on: Store consumables usage, allocation and forecast, timely requisitioning for store consumables ensuring all purchases is within budget and share any other information and issues from shops to the respective departments for support.
Monitor periodic schedules in shops like the regulatory documents, renewals among others.
Monthly tracking of regional store rental and lease agreements, utilities and other regulatory payments and ensure they are paid on time and within budget.
Closely monitor to keep track of the inventory in stores and raise PRs for timely replenishment.
Handles all rent submission, shop permits and lease information monthly updates on share point.
Handles all other administrative functions to support the Sales & Marketing team. more

Oversee all policies and operational programs intended for the mitigation and/or reduction of compliance, operational, strategic, financial, and reputational security risks relating to the protection of company assets.

Ensure that all critical areas of security concern in regard to the Retail shops are adequately covered in the security plan and are effectively managed, monitored, and... controlled.
Develop security trend analysis for the Yalelo Uganda outlets.
Develop and regularly update the geographical security profile of the shops (with regards to socio-economic, and criminality).
Undertake regular audits, research, and investigations to continuously improve shop security management.
Develop and review Security Standard Operating Procedures (SOPs) adapted to the local context.
Develop and regularly update crisis response, evacuation, and contingency plans in conjunction with the incident response team.
Ensure preparedness to crisis scenarios, evacuation and contingencies that includes a schedule of scenario drills to ensure continuous improvement of company-wide reaction and response to a variety of incidents.
Coordinate and monitor security activities to ensure that safety and security policies and procedures are implemented and strictly adhered to.
Carry out conclusive investigations on incidents and accidents in order to create a safe environment and prevent recurrence.
Ensure that security training needs are identified and processed promptly and are undertaken at the appropriate time. more