Our client, a digital services solutions provider seeks to hire a data Analyst who will be responsible for collecting, analysing, and interpreting data to inform business decisions and drive continuous improvement. The ideal candidate will have a strong analytical mindset, proficiency in data analysis tools, and the ability to communicate insights effectively to... stakeholders.


Responsibilities


Develop and implement statistical models and analytical techniques to extract insights from data.
Identify trends, patterns, and correlations within datasets to inform business decisions.
Create compelling data visualizations and reports to communicate findings effectively.
Collaborate with stakeholders across departments to translate data insights into actionable strategies.
Develop and maintain data pipelines and infrastructure for efficient data access and analysis.
Monitor data quality and ensure data integrity throughout the analysis process.
Participate in the development and implementation of data governance policies.
Recommend and implement solutions to improve data collection and analysis processes.
Contribute to the development and maintenance of data dictionaries and documentation.
Conduct ad-hoc data analysis to support specific business needs.
Present data findings and recommendations to technical and non-technical audiences.
Continuously learn and expand data analysis skills through training and professional development.
Identify opportunities to leverage data analytics to improve overall business performance.


Requirements


Bachelor's degree in Data Science, Statistics, Mathematics, or related field.
2+ years of experience in data analysis or a similar role.
Understanding of statistical concepts and methodologies.
Ability to structure, analyze, and extract data according to business requirements
Familiarity with data visualization tools like Tableau or Power BI.
Experience with programming languages and frameworks such as Python, R or SQL.
Experience with data warehousing and data pipelines.
Ability to translate data insights into actionable recommendations.
Strong analytical abilities, including the ability to gather, organize, analyze, and distribute large volumes of data with precision and attention to detail.
Excellent interpersonal and collaborative skills. more

Our client, in the Hospitality sector seeks to hire a Restaurant Manager. The successful candidate will manage, direct and organize restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.


Responsibilities


Assists in the management of the day to day operation of the Restaurant staff,... leading by example, to achieve the highest level of guest satisfaction
Inventory management – Order and manage food, drinks and supplies, keep track and minimize wastage, ensure all supplies meet quality standards.
Quality control – Oversee food preparation and presentation, maintain cleanness and hygiene standards, ensure compliance with health and safety regulations.
Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans.
Researches, recommends, and introduces methods, products and services to improve the service delivery system as it relates to the Restaurant.
Uses Point of Sale (POS) equipment to its maximum effectiveness enhancing the guest’s experience and enforcing all operations policies and procedures
Participates in pricing strategies when menus are reviewed to maintain departmental food costs
Provides required tools, equipment and support to team members for the smooth execution of service delivery
Monitors and maintains service delivered according to the Policies and Procedures Manual
Assists the Operations Manger in administrative duties including but limited to reports and check lists
Communicates fire, emergency and health and safety procedures in conformance with the laws having jurisdiction
Performs tasks and projects assigned by management


Knowledge, Skills & Abilities


Diploma in Hospitality / Tourism Management from a recognized institution; A relevant degree will be an added advantage 
At least five years experience in a similar role. Hotel restaurant management experience preferred.
Experience with supervision of employees required.
Food safety management system awareness
Good Training Skills, with ability to appraise, manage people and prepare budgets
Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
Strong leadership, communication, organizational and technical skills.
Ability to communicate in English, both orally and in writing, with guests and employees.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to access and accurately input information using a moderately complex computer system. more

Our client, in the financial services sector seeks to hire a Databases Administrator, who will support the company’s databases and database infrastructure. The Job holder will be required to provide technical expertise in the design, implementation, and maintenance of database management systems that support business and operations. Additionally, the role will involve reporting, data input and... output, technology management, and end-user training and support.
The role holder will also ensure high systems availability and improvements to meet business growth demands, ensure timely intervention by key stake holders, improved performance and enhanced system security.


Responsibilities


Maintenance and development of all databases.
Install and upgrade the database server and application tools. 
Allocate system storage and plan future storage requirements for the database system.
Support development and maintenance of the Bank’s digital channels.
Modify the database structure, as necessary, from information given by application developers. 
Enroll users and maintaining system security.
Ensure compliance with database vendor license agreement.
Control and monitor user access to the database.
Monitor and optimize the performance of the database.
Plan for backup and recovery of database information.
Maintain archived data.
Backup and restore databases.
Contact database vendors for technical support.
Generate various reports by querying from database as per need.


Qualifications


Bachelor’s Degree in Computer Science, Information Technology or related field.
At least 3 years’ experience in database management preferably in a financial institution
ITIL, OCA, OCP, OCM, other relevant professional qualifications in IT field would be an added advantage
Working knowledge of SQL, PLSQL and/or Linux administration will be added advantage. 
Good understanding of Core banking systems, ERP, Databases, Servers and Networks.
Project Management certification and experience is preferred e.g. PRINCE2, PMP more

Our client, in the manufacturing sector seeks to hire a Sales Manager who will be responsible for developing and implementing sales strategies, building strong client relationships, and ensuring effective execution of sales plans, while also focusing on market analysis and competitor strategies. 


Responsibilities


Identify and pursue new business opportunities, including potential... clients and markets.
Build and maintain a strong sales pipeline, fostering long-term relationships with key clients.
Cultivate and maintain relationships with existing and potential clients to understand their needs and preferences.
Develop and implement a sales forecasting system to track performance and make data-driven decisions.
Prepare regular reports on sales activities, achievements, and challenges for senior management.
Lead and manage the sales team, providing guidance, motivation, and coaching to achieve sales targets.
Develop and implement effective sales strategies to maximise revenue and market share.
Provide the sales team with product knowledge and training to effectively promote product offerings.
Communicate customer feedback and market trends to relevant departments for continuous improvement.
Collaborate with finance to develop and manage the sales budget, ensuring effective allocation of resources to meet targets.
Analyze sales data and report on sales performance.
Stay informed about the latest trends and developments in the industry.


Requirements


Bachelor’s Degree in Business, Marketing, or a related field is preferred.
At least 5 years of proven business development and/or sales experience in FMCG.
Strong leadership and team management skills with the ability to inspire and motivate a sales team.
Excellent communication and interpersonal skills to build and maintain relationships with clients and team members.
Strong analytical and problem-solving skills to make informed decisions based on sales data.
Knowledge of working with CRM software and Microsoft Office applications. more

Our client, in the Fintech sector seeks to recruit an experienced Software Developer who will be responsible for designing and implementing high-performance, scalable software applications, as well as delivering robust solutions.


Job Responsibilities:


Designing, developing, and managing high-performance software applications for desktop, web, or cloud-based platforms
Implementing and... optimizing software code for performance, security, and scalability
Writing robust, efficient, and scalable code for software applications, including both front-end user interfaces and back-end services
Monitoring and optimizing the performance and responsiveness of software applications across different platforms and environments
Integrating third-party tools, services, and APIs with software applications for enhanced functionality
Collaborating with designers, developers, and stakeholders to ensure seamless integration of software applications with other systems and components
Running unit, integration, and performance tests to ensure the stability and functionality of software applications
Conducting code reviews and ensuring adherence to best practices, security protocols, and optimization techniques in software development
Participating in agile development processes and contributing to continuous improvement of software development workflows


Required Skills:


Bachelor's degree in Computer Science, Software Engineering, or related field.
Proven experience as a software developer or similar role.
At least 3 years of experience in software development for desktop, web, or cloud-based platforms
Proficiency in programming languages such as Java, C#, Python, or JavaScript, depending on the platform
Strong understanding of software architecture, performance optimization, and user interface (UI/UX) principles
Experience with integrating software applications with back-end technologies such as RESTful APIs, databases, and cloud services
Familiarity with software deployment processes across different environments (e.g., cloud, desktop, web)
Understanding of software testing, debugging, and optimization techniques
Experience with software security best practices is preferred
Excellent communication and collaboration abilities, with a proven track record of working effectively within a team environment
Good communication skills and ability to work in a team-oriented environment.
Strong analytical and problem-solving skills, dedicated to delivering high-quality, scalable software solutions more

Our client, in the hospitality sector seeks to hire a Front office manager. The primary responsibility of the role will be to oversee all aspects of the front desk and guest services operations, ensuring exceptional service and guest satisfaction. With a blend of leadership, hospitality expertise, and organizational skills, the Job holder will manage the front office team, coordinate guest... arrivals and departures, and resolve guest inquiries and issues promptly.


Responsibilities


Front desk operations
Manage the day-to-day operations of the front desk, including check-in, check-out, room assignments, and guest registration, ensuring efficient and personalized service for all guests.
Guest services
Coordinate guest services, including luggage assistance, transportation arrangements, and concierge services, to enhance the guest experience and exceed their expectations.
Staff training and development
Recruit, train, and supervise front office staff, including front desk agents and concierge providing ongoing coaching and feedback to maintain high service standards.
Reservation management
To liaise closely with the Sales and Reservations on rate management as well to optimize occupancy and revenue and ensure accurate guest bookings.
Revenue management
Monitor room rates, occupancy levels, and revenue performance, analyzing trends and implementing pricing strategies to maximize room revenue and profitability.
Guest relations
Cultivate relationships with guests, anticipating their needs, addressing concerns, and proactively seeking opportunities to enhance their stay and exceed their expectations.
Strong focus on development and implementation of departmental goals and projects in the areas of occupancy and yield management, guest service and standards, health and safety, and employee engagement.
Security and safety
Ensure compliance with hotel security and safety procedures, including guest identification, key control, and emergency response protocols, to maintain a safe and secure environment for guests and staff.


Qualifications


Bachelor’s degree in Business Administration, Hotel/Hospitality Management or relevant field.
At least 5 years experience as a Front Desk Manager or Reception Manager at a boutique luxury hotel/camp/resort.
Understanding of all hotel management best practices and relevant laws and guidelines.
Solid knowledge of MS Office, particularly Excel and Word.
Knowledge of OPERA/FIDELIO System.
Thorough knowledge of customer service, office management and basic bookkeeping procedures.
Strong leadership and management skills.
Proficiency in English (oral and written)
Excellent communication and people skills.
Good organizational and multitasking abilities. more

Our client, in the Hospitality sector seeks to hire a Reservation Agent, who will be responsible for managing, handling, and processing hotel reservations for guests. The Job holder will provide superior customer service by accommodating guests and ensuring smooth check-ins and check-outs, while optimizing their hotel stay experience.


Key Responsibilities


Manage rooms’ inventory to... achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source.
Ensure clients’ satisfaction and adherence to hotel’s service standards.
Maintain good working relations with other departments and keep close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
Respect the privacy of the guests and the confidentiality of the information.
Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times.
Ensure all sellable contracted rates are loaded in all systems for ease of use by Reservations.
Ensure all internal package breakdowns are loaded and in line with financial department.
Control no show and late cancellation charges.
Follow up on lost business and bring information about them to the knowledge of the department superiors.
Keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc.).
Spot-check reservations made the previous day and check all VIP arrivals.
Maintain all reservation standards.
Keep department informed of all changes in systems or procedures.
Monitor reservation pick-up for the coming months.
Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
Have good knowledge of the hotel configuration and products.
Provide updated reports and statistics to the Management and other departments.
Perform any other duties as assigned to him/her by management.


Skills, Knowledge and Expertise


Diploma in Front Officer/Hotel management or related field.
At least 3 years’ experience in a similar position in the Hospitality sector.
Strong interpersonal and communication skills with a focus on customer service.
Must be detail-oriented, organized and willing to go above and beyond to deliver service.
Knowledge of reservations systems and operating systems including Opera.
Ability to investigate systems malfunctions or user-input errors.
Ability to analyse data, make meaningful conclusions and base sound decisions and strategies. more

Responsibilities


Assess vehicles / machinery to accurately diagnose and repair issues
Determines the extent of repairs needed and estimates the cost of parts needed for repairs.
Prioritize urgent repairs and work deliver with minimum supervision
Provide routine inspections of vehicles and inform transport supervisor of any issues
Maintains record of all repairs and maintenance work... done.
Performs preventative maintenance work, such as checking oil and fluid levels on all equipment.
Ensure a complete inventory of required parts and materials are in stock in the garage and maintained.
Collaborate with team members to improve service processes and enhance customer satisfaction.
Stay updated on the latest automotive technologies and repair techniques.
Adhere to safety standards and maintain a clean and organized work environment.
Communicate effectively with customers to explain repairs and maintenance needs.


Qualifications


Diploma or Certificate in Automotive Engineering, Motor Vehicle mechanics or a related field.
A minimum of 3-5 years of experience as an Automotive Mechanic or in a similar role, preferably with experience in working with European or German vehicles.
Clean driving record with a strong understanding of local traffic laws and regulations.
Strong knowledge of vehicle diagnostics, maintenance, and repair.
Ability to use diagnostic tools and interpret fault codes.
Excellent problem-solving skills and attention to detail.
Good verbal communication skills for effectively interacting with the management team, external mechanics, and suppliers. Ability to clearly document and report vehicle conditions and necessary repairs. more

Responsibilities


Responsible for the maintenance and repair of vehicles and report any road accidents
Ensure that the policy for dropping and picking of goods is maintained, responsible for custody of goods during delivery
Obtain delivery confirmation from customers
Check orders after delivery to ensure all orders have been accurately completed
Ensure delivery vehicle is maintained... in a clean and safe operating condition.
Follow planned route on a timely schedule
Document actual mileage, timings and destination in the vehicle movement book before commencement of any trip
Follow emergency policy when involved in emergencies or accident
Conduct regular vehicle inspections and report any maintenance needs or issues.
Follow company policies and procedures related to transportation and delivery.
Any other duty given by the supervisor


Requirements & Qualifications


Minimum of a KCSE certificate or its equivalent.
Valid driver’s license with at least 3 years with experience driving Canter trucks or similar vehicles.
Good work ethics and integrity
Good Knowledge of Nairobi and traffic regulations.
Ability to work well in a team environment
Excellent verbal and written communication skills more

Key Responsibilities


Develop and execute strategic international marketing plans to drive sales and brand awareness.
Identify and secure new business opportunities in target export markets.
Engage and maintain strong relationships with existing and potential customers.
Ensure timely and professional response to all customer inquiries and correspondence.
Represent the company in... international trade expos and networking/industry events.
Develop and implement customer satisfaction strategies to enhance retention and loyalty.
Work closely with internal teams to align marketing and sales efforts with operations
Provide regular market insights and performance reports to the senior management team.


Key Qualifications & Experience:


Bachelor’s degree in Business, Marketing, Supply Chain, Agribusiness, or a related field.
Proven track record in international fresh produce marketing and exports.
Minimum of 8 years’ experience in a similar role in a fresh export company.
Strong negotiation, communication, and relationship-building skills.
Good understanding of food safety standards.
Ability to generate and convert leads into sales effectively.
Experience in handling international customers and understanding global market trends.
Willingness to travel frequently for business engagements and trade fairs.
Ability to work independently with minimal supervision. more