WHAT YOU'LL DO:


Lead, coach & grow field sales teams across Kenya
Recruit, onboard & train new sales agents
Drive revenue growth with strong sales strategies


YOU'RE A GREAT FIT IF YOU HAVE:


Proven experience managing 50+ field sales agents
Strong leadership, coaching & communication skills
Data-driven & results-oriented mindset


WHY JOIN US:


Competitive salary,... performance bonus & allowances Medical cover, annual reviews & career growth
Work with global teams across Nigeria, Uganda, Ghana & Ukraine more

We are seeking a dynamic and proactive Head of Field Sales and Operations to lead and expand our offline sales operations across Kenya. The Head of Field Sales and Operations will be responsible for managing a growing team of field sales agents, ensuring high performance, and driving the expansion of the team into all key regions. This role is critical in shaping our offline sales strategy,... achieving revenue growth, and building a strong, scalable sales force.The ideal candidate is a results-driven leader with proven experience in managing large teams, strong business acumen, and the ability to balance strategic planning with hands-on execution. A passion for developing people, optimizing sales performance, and delivering ambitious targets will be essential for success in this role.

Key Responsibilities:


Lead, coach and motivate a team of commission field sales agents to achieve and exceed sales targets.
Recruit, onboard and train new sales agents to ensure consistent performance standards and scaling the team in all key regions of the country.
Conduct regular performance reviews, set clear KPIs, implement development plans and provide comprehensive support to help agents to achieve the target.
Foster a high-performance culture and ensure team alignment with company goals.
Assist agents on-site throughout the sales process, from lead generation and exploring new markets to finalizing deals, ensuring consistent performance and revenue growth.
Develop team members through monthly training sessions on sales tactics, client acquisition, and handling negativity and objections (at least one training per month).
Monitor workflow: conduct calls or geolocation checks in real time at least twice a month to assess the performance of offline sales agents.
Develop and implement sales strategies to drive revenue growth.
Identify opportunities for new revenue streams and market expansion.


Performance Metrics (KPIs) / Success Measured By:


Achieving monthly sales targets with quarterly growth set by the company (overall team target and new sales target).
Constantly attracting new customers to the platform, at least 40 per month and increasing the number of new paying customers every month.
Expanding the number of team agents in Kenya's largest cities, such as Mombasa and Nakuru (each market should have at least 15 effective agents, 100% achievement of the target in these regions).


Who We Are Looking For:


Bachelor’s degree in any field.
Proven experience managing commission field sales teams, preferably 50+ sales agents, with demonstrated ability to scale teams successfully.
Strong leadership skills with ability to motivate, coach, and develop high-performing teams.
Solid understanding of sales processes, pipeline management, and client relationship management.
Analytical mindset with the ability to use data to drive decision-making.
Familiarity with MS Office and Google Workspace.
Exceptional communication, leadership, and adaptability skills.


What We Are Offering:


Competitive net salary, designed to reflect your skills, leadership, and market value.
Performance bonus, unlock attractive rewards starting from 50% team achievement and above.
Dedicated recruitment support team,specialized in recruiting commission sales agents
Comprehensive allowances for transport, fuel, and airtime fully covered.
Medical insurance.
Annual salary reviews, performance-based growth to reward your impact and results.
Regional exposure. The position has occasional travel across regions to expand your professional network and market understanding.
Global team collaboration. Get to work closely with colleagues in Nigeria, Uganda, Ghana, and Ukraine.
Career growth & innovation. You will have the freedom to bring your ideas, strategies, and experiences to life while building a strong, results-driven sales team. more

Recruit new car dealerships and yards to portfolio
Sell Jiji Premium Services to car dealerships and yards
Provide expert support and guidance to grow their business

Competitive monthly retainer
Work flexibility - Remote options to enhance work-life balance and boost productivity
Lucrative bonuses - the more you sell, the more you earn!
Career progression - we invest in your growth!
Fun work culture - no dress code, engaging activities, and an awesome team!


WHAT YOU NEED TO SUCCEED


Bring 1+ year of experience - telesales, sales, debt... collection, or customer service (betting industry is a plus) Art of persuasion
strong communication skills a must!
Kenyans fluent in Swahili and Luganda are encouraged to apply! more

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| Shopping and E-commerce in Kenya. We have had a... tremendous impact among our buyers and sellers which has positively contributed to their growth. 
RESPONSIBILITIES

Sell Premium Services: Connect with car dealerships and yards, selling our exclusive Jiji Premium services.
Support Growth: Provide expert guidance to car dealers, helping them expand and thrive on the Jiji platform.

REQUIREMENTS

Proven experience in sales. Automotive industry experience is an added advantage.
Strong communication, reporting, negotiation, and networking skills.
A sharp business acumen to drive results.

BENEFITS

Retainer – Earn a retainer upon reaching your minimum sales threshold.
Generous Commission - Unlock commission on all sales beyond the retainer.
Allowance - Enjoy transport and airtime allowances.
Flexibility - Work fully remote. more

RESPONSIBILITIES
The following are the duties you will be responsible for:

Present, promote, and sell s to existing and prospective customers
Establish, develop, and maintain positive customer relationships with JIJI clients
Achieve agreed upon sales targets and outcomes within the stipulated schedule
Expedite the resolution of customer problems and complaints to maximize... satisfaction
Collaborate sales efforts with team members and other departments
Keep abreast with Jiji services being offered, understanding new features and best sales practices to assist in boosting sales
Continuously improve sales skills through customer feedback, personal learning initiatives, etc.

REQUIREMENTS
We believe that you will succeed better if you possess the following:

Highly motivated and target-driven with a proven track record in sales
Excellent selling, negotiation, and communication skills
Previous experience in telesales
Excellent written and verbal communication skills.
Relationship management skills
Degree/ Diploma in any field more

We’re looking for a Call Center QA who will be responsible for monitoring and evaluating call center agents' performance, ensuring compliance with company policies and quality standards, and providing feedback and training to enhance customer service excellence for Jiji.

Key Responsibilities:

Audit outbound calls.
Proficient in QA reporting

Skill Set & Qualifications:

Minimum 6 months... and above as a QA in a busy outbound sales call center
Proficiency in Excel is an added advantage
Excellent communication skills, both verbal and written
Team player
Able to plan and manage workload effectively more

We’re looking for a Junior PR Manager who will be responsible for handling all aspects of PR activities,  planned publicity, and marketing campaigns in Kenya. 
RESPONSIBILITIES 

Develop PR campaigns and media relations strategies
Get regular free media coverage and follow industry trends
Track performance of campaigns and activations by key metrics
Collaborate with other team members in the... PR and Marketing department
Lead execution of local marketing campaigns, activities, and projects including gatekeeping of brand assets like merch and other materials
Organize, attend PR events, and serve as company spokesman
Build positive relationships with stakeholders, media, and the public
Edit and update different kinds of content to match brand guidelines
Seek opportunities for partnerships, sponsorship, and advertising
Prepare monthly reports on tasks done against objectives

REQUIREMENTS 

Degree/Diploma in Communications, Public Relations or Marketing
1 year and above experience as a PR officer, marketing officer or account manager with a busy advertising agency
Established professional relationships with media agencies in Kenya  
Superb communication, presentation, writing, and reporting skills
Creativity and problem-solving aptitude
Project and budget management skills
Integrity and professionalism
Understanding social media and experience working with bloggers would be a plus

BENEFITS 

Compensation – a competitive retainer plus bonus based on monthly targets
Clear career path for strategic leadership – growth opportunity to be able to lead and shape the PR strategy for our organization, influencing our brand image and communication initiatives at a strategic level
Innovative culture – thrive in our innovative and forward-thinking culture, where your creative ideas and strategic thinking will be embraced  and supported
Networking opportunities – build a strong professional network through regular industry events, conferences, and networking opportunities, enhancing both your personal and professional growth
Global impact – contribute to our global presence and make a difference on a large scale as you manage PR efforts that resonate with audiences worldwide more

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the “Mobile App of the Year | Shopping and E-commerce” in Kenya. We have had... a tremendous impact on our buyers and sellers, positively contributing to their growth.

We’re looking for a Junior PR Manager who will be responsible for handling all aspects of PR activities, planned publicity, and marketing campaigns in Kenya.

RESPONSIBILITIES

1. Develop PR campaigns and media relations strategies
2. Get regular free media coverage and follow industry trends
3. Track performance of campaigns and activations by key metrics
4. Collaborate with other team members in the PR and Marketing department
5. Lead execution of local marketing campaigns, activities, and projects including gatekeeping of brand assets like merch and other materials
6. Organize, attend PR events, and serve as company spokesman
7. Build positive relationships with stakeholders, media, and the public
8. Edit and update different kinds of content to match brand guidelines
9. Seek opportunities for partnerships, sponsorship, and advertising
10. Prepare monthly reports on tasks done against objectives

REQUIREMENTS

1. Degree/Diploma in Communications, Public Relations or Marketing
2. 1 year and above experience as a PR officer, marketing officer or account manager with a busy advertising agency
3. Established professional relationships with media agencies in Kenya
4. Superb communication, presentation, writing, and reporting skills
5. Creativity and problem-solving aptitude
6. Ability to work well under pressure and multitask
7. Project and budget management skills
Integrity and professionalism
8. Understanding social media and experience working with bloggers would be a plus

BENEFITS
1. Compensation – a competitive retainer plus bonus based on monthly targets
2. Clear career path for strategic leadership – growth opportunity to be able to lead and shape the PR strategy for our organization, influencing our brand image and communication initiatives at a strategic level
3. Innovative culture – thrive in our innovative and forward-thinking culture, where your creative ideas and strategic thinking will be embraced and supported
4. Networking opportunities – build a strong professional network through regular industry events, conferences, and networking opportunities, enhancing both your personal and professional growth
5. Global impact – contribute to our global presence and make a difference on a large scale as you manage PR efforts that resonate with audiences worldwide

TO START THIS CONVERSATION
Please send your CV to using the job title as the subject of your email. We look forward to speaking with you more about this opportunity!




 more

RESPONSIBILITIES
The following are the duties you’ll be responsible for:

Develop PR campaigns and media relations strategies
Get regular free media coverage and follow industry trends
Track the performance of campaigns and activations by key metrics
Manage a local team in the PR Department
Organize and attend PR events and serve as company spokesman
Build positive relationships with... stakeholders, media, and public
Edit and update different kinds of content to match brand guidelines
Seek opportunities for partnerships, sponsorship, and advertising
Prepare monthly reports on PR department work done against objectives

REQUIREMENTS
We believe that you’ll succeed better if you possess the following:

Degree/Diploma in Communications and Public Relations
Proven experience as a Head of Public Relations a Senior Public Relations Officer or a similar role for 3 years and above
Established professional relationships with media agencies in Kenya
Superb communication, presentation, writing, and reporting skills
Creativity and problem-solving aptitude
Ability to work well under pressure
Understanding social media and solid experience working with bloggers
Project, budget, and team management skills
Integrity and professionalism

BENEFITS
We generally offer a vibrant culture, great work ambiance, and a super-intelligent workforce in a fun working environment to harness the power of innovation. We care a lot about our employees.
It’s obvious that you need to stay in favorable working conditions for efficient work.
That’s why we offer you the following benefits:

Compensation – a competitive retainer plus bonus based on monthly targets
Strategic leadership - lead and shape the PR strategy for our organization, influencing our brand image and communication initiatives at a strategic level
Innovative culture - thrive in our innovative and forward-thinking culture, where your creative ideas and strategic thinking will be embraced and supported
Networking opportunities - build a strong professional network through regular industry events, conferences, and networking opportunities, enhancing both your personal and professional growth
Global impact - contribute to our global presence and make a difference on a large scale as you lead PR efforts that resonate with audiences worldwide more

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| Shopping and E-commerce in Kenya. We have had a... tremendous impact on our buyers and sellers, positively contributing to their growth.
We seek an Executive Personal Assistant to provide comprehensive administrative support to our Regional Manager.


RESPONSIBILITIES
The following are the duties you will be responsible for:
1. Manage the calendar of Executives in Jiji
2. Arrange and coordinate meetings with the Regional Manager
3. Arrange for all travel logistics of Jiji Executives from ticketing, accommodations, meals, airport transfers, and insurance where applicable
4. Apply and keep up-to-date permits and other work-related documents of Jiji Executives
5. Be the first point of contact between the Executives and internal staff, visitors, etc.
6. Ensure executives' office is always stocked, including stationery, refreshments, and equipment, are well maintained, etc.
7. Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
8. Any other duties assigned

REQUIREMENTS
We believe that you will succeed better if you possess the following:
1. 2 years and above experience as an Executive PA of a busy startup
2. High proficiency in Microsoft Office Suite
3. Excellent verbal and written communication
4. Must be able to multitask, be detail-oriented, highly organized, and able to work in a fast-paced, high-pressure, and high-volume environment
5. Go-getter, comfortable taking ownership of projects and expanding the scope of responsibilities.
6. Must have the ability to work independently and prioritize assignments

BENEFITS
We generally offer a vibrant culture, great work ambiance, and a super-intelligent workforce in a Fun working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:
1. Compensation – A competitive retainer plus bonus on achieved major projects
2. Travel - the possibility of travel local and international
3. It’s not all work – We have monthly TGIF, staff transport, no dress code, and a beautiful office outdoors where you can change scenery to break the monotony
4. Brilliant, young, energetic, and friendly team
5. Interact with brilliant minds from all our team who have a global presence

TO START THIS CONVERSATION
Please send your CV to using the job title as the subject of your email.

We look forward to speaking with you more about this opportunity.
 more

We are seeking an Executive Personal Assistant to provide comprehensive administrative support to our  Regional Manager. 
RESPONSIBILITIES

Manage the calendar of Executives in Jiji  
Arrange and coordinate meetings with the Regional Manager 
Arrange for all travel logistics of Jiji Executives from ticketing, accommodations, meals, airport transfers, and insurance where applicable 
Apply and... keep up-to-date permits and other work-related documents of Jiji Executives 
Be the first point of contact between the Executives and internal staff, visitors, etc. 
Ensure executives' office is always stocked which includes stationery, refreshments, and equipment are well maintained, etc. 
Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business 
Any other duties assigned

REQUIREMENTS

1 year and above experience as an Executive PA 
High proficiency in Microsoft Office Suite 
Excellent verbal and written communication 
Must be able to multi-task, be detail-oriented, highly organized, and able to work in a fast-paced, high-pressure, and high-volume environment 
Go-getter; comfortable taking ownership of projects and expanding the scope of responsibilities. 
Must have the ability to work independently and prioritize assignments 

BENEFITS
We generally offer a vibrant culture, great work ambiance, and a super-intelligent workforce in a Fun working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions. 
That’s why we offer you the following benefits:

Compensation – A Competitive retainer  
It’s not all work – We have monthly TGIF, Staff Transport, no dress code, and a Beautiful office outdoors where you can change scenery to break the monotony
Brilliant, young, energetic, and friendly team
Interact with brilliant minds from all our team who have a global presence more

RESPONSIBILITIES

The following are the duties you will be responsible for:  

Manage the calendar of Executives in Jiji  
Arrange and coordinate meetings of the Regional Manager 
Arrange for all travel logistics of Jiji Executives from ticketing, accommodations, meals, airport transfers, and insurance where applicable 
Apply and keep up-to-date permits and other work-related documents of... Jiji Executives 
Be the first point of contact between the Executives and internal staff, visitors, etc. 
Ensure executives' office is always stocked which includes stationery, refreshments, and equipment are well maintained, etc. 
Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business 
Any other duties assigned

REQUIREMENTS
We believe that you will succeed better if you possess the following:

1 year and above experience as an Executive PA 
High proficiency in Microsoft Office Suite 
Excellent verbal and written communication 
Must be able to multi-task, be detail-oriented, highly organized, and able to work in a fast-paced, high-pressure, and high-volume environment 
Go-getter; comfortable taking ownership of projects and expanding the scope of responsibilities. 
Must have the ability to work independently and prioritize assignments more

As the Social Media Moderator, you will offer support to our Social Media team in timely engagement with our online audience.
Responsibilities
The following are duties you will be responsible for:

Timely response to comments and messages on our social platforms ∙
Offer support to whole social media team in handling Jiji social media platforms
Suggesting creative ways to capture attention of... our online audience through incorporating trends to enhance our brand awareness
Respond to comments and messages in creative ways that will build meaningful connections and encourage our online audience to take action
Any other duties assigned to you from time to time

Requirements
We believe that you will succeed better if you possess the following:

1-year experience as a Social Media Moderator
Excellent command of writing and communication skills in English and Swahili
Knowledge in the use of any platform for social media moderation e.g. Napoleon Cat, Mobile Monkey, Meltwater etc. will be an added advantage
Demonstrate knowledge in various social media platforms and social analytics tools
Keen attention to detail, positive attitude and multitasking skill
Diploma/ Degree in any field related to communications more

We are looking for a Senior Credit Officer who will assess the creditworthiness of credit applications.
Responsibilities
The following are duties you will be responsible for:

Evaluating credit risk – borrower’s past financial and credit history to determine their financial health
Conferring with credit associations and references to exchange credit information on clients
Using... credit-scoring systems, recommend the credit limit for a new customer and review credit limits of existing customers
Develop and prepare spreadsheets and models to support analysis of new and existing credit applications
Keep company credit exposures within set risk bearing limits
Undertake risk analysis by developing statistical models
Keeping knowledge of key issues up-to-date (for example legal, market risk and compliance issues)
Making recommendations about procedural/policy changes
Preparing reports about the degree of risk in lending money to clients

Requirements

Qualifications in business studies, management, statistics, finance, mathematics, accounting or economics
Strong proficiency in MS Office and general computer use
Industry knowledge and experience
Well vast with various finance softwares
Excellent data collection and analysis skills
Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision
Strong attention to detail and ability to notice discrepancies in data
Impeccable understanding of financial statements, ratios, and concepts more

As the Junior Social Media Manager, you will be responsible for developing interesting contents centred around improving Jiji as Kenya’s No.1 online marketplace and also engaging our customers on our social media.
RESPONSIBILITIES
The following are duties you will be responsible for:

Research relevant topics that fit the Jiji audience
Come up with rubrics and content for all social media... channels
Work with trends in media content and find insights for creative campaigns
Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

REQUIREMENTS
We believe that you will succeed better if you possess the following:

Critical thinking and strong ability to analyse information: interest in learning trends, find out opinions, work with forums, media and social platforms
Ability to generate creative ideas
Versatility
BSc degree in Digital Marketing, Journalism and Advertising
Job experience in digital marketing and content creation
Proficiency in different social media scheduling and analytical tools

BENEFITS
We generally offer a vibrant culture, great work ambiance, super intelligent workforce in a fun
working environment to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favourable working conditions.
That’s why we offer you the following benefits:

Compensation – A competitive salary above market rate
Global Exposure – Jiji is a global company and this role reports directly to a team in Ukraine where you will learn new skills in social media moderation
Personal development – You will be exposed to top notch moderation software relevant in the social media space
Internet and data facilitation – The nature of your job requires you to be online majority of the time. Jiji will facilitate quality laptops and postpaid data so you always see customers’ engagement real time
It’s not all work – We have monthly TGIF, Staff Transport, no dress code, Beautiful office outdoors where you can change scenery to break monotony more

RESPONSIBILITIES

Present, promote and sell Jiji premium services to existing and prospective customers
Establish, develop and maintain positive customer relationships with JIJI clients
Achieve agreed upon sales targets and outcomes within stipulated schedule
Expedite the resolution of customer problems and complaints to maximize satisfaction                    

QUALIFICATIONS AND... SKILLS

Excellent selling, negotiation and communication skills
Previous experience in telesales
Excellent written and verbal communication skills
Candidates fluent in Swahili are encouraged to apply more

We are looking for a creative, self-motivated, and driven Junior Social Media Manager, who will be responsible for developing interesting and engaging content focused on improving our social media engagement
RESPONSIBILITIES
The following are duties you will be responsible for:

Research relevant topics that fit the Jiji audience
Come up with rubrics and content for all social media... channels
Work with trends in media content and find insights for creative campaigns
Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

REQUIREMENTS
We believe that you will succeed better if you possess the following:

Critical thinking and strong ability to analyze information: interest in learning trends, find out opinions, work with forums, media and social platforms
Ability to generate creative ideas
Versatility
BSc degree in Digital Marketing, Journalism and Advertising
Job experience in digital marketing and content creation
Proficiency in different social media scheduling and analytical tools more

We are looking for a creative, self-motivated, and driven Junior Social Media Manager, who will be responsible for developing interesting and engaging content focused on improving our social media engagement
RESPONSIBILITIES
The following are duties you will be responsible for:

Research relevant topics that fit the Jiji audience
Come up with rubrics and content for all social media... channels
Work with trends in media content and find insights for creative campaigns
Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

REQUIREMENTS
We believe that you will succeed better if you possess the following:

Critical thinking and strong ability to analyze information: interest in learning trends, find out opinions, work with forums, media and social platforms
Ability to generate creative ideas
Versatility
BSc degree in Digital Marketing, Journalism and Advertising
Job experience in digital marketing and content creation
Proficiency in different social media scheduling and analytical tools more

We are looking for a creative, self-motivated, and driven Junior Social Media Manager, who will be responsible for developing interesting and engaging content focused on improving our social media engagement
RESPONSIBILITIES
The following are duties you will be responsible for:

Research relevant topics that fit the Jiji audience
Come up with rubrics and content for all social media... channels
Work with trends in media content and find insights for creative campaigns
Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

REQUIREMENTS
We believe that you will succeed better if you possess the following:

Critical thinking and strong ability to analyze information: interest in learning trends, find out opinions, work with forums, media and social platforms
Ability to generate creative ideas
Versatility
BSc degree in Digital Marketing, Journalism and Advertising
Job experience in digital marketing and content creation
Proficiency in different social media scheduling and analytical tools more