We are looking for the Best fit Front Office Representative to undertake all receptionist and clerical duties of our main entrance preferably a lady age between 25 and 35 years old. She will be the face of our company to all visitors and will be responsible for the first impression we make.
The ideal candidate must have a friendly and easy-going personality. She should also be honest,... hardworking, disciplined, and of high integrity. She will deal with client relations, complaints and giving accurate information as directed. She should also be a person who can multitask or take up other responsibilities as instructed.
A Customer Oriented Approach is essential because our main goal is to make our guests and clients feel comfortable and valued while in our premises.
Duties and Responsibilities.
➢ Greet and Welcome our clients or Visitors with a warm Smile.
➢ Serve them with refreshments as they wait at the Lounge
➢ Keep front office tidy and presentable with all the necessary materials
➢ Answer to all front office Questions and address Complains
➢ Receive all incoming calls and Mails.
➢ Receive letter and packages and act upon them accordingly
➢ Prepare outgoing mails and do correspondences as directed
➢ Check, sort and forward mails accordingly
➢ Monitor office supplies and pre-orders
➢ Keep updated records and files
➢ Monitor Petty Cash Expenses and costs
➢ Take other duties as assigned.
Requirements and Skills
✓ Proven Experience as Front office Representative, agent or a relevant Position
✓ Familiarity with office Machines (Desktops, Printers, Fax Machines etc.)
✓ Knowledge of office Management and Bookkeeping
✓ Proficient in English both Oral and Written
✓ Excellent Knowledge of Microsoft Office especially Word and Excel
✓ Excellent typing skills
✓ Strong communication skills
✓ Good organization and Multitasking abilities
✓ Problem solving Skills
✓ Customer service-oriented skills
✓ Diploma in the same Field (a degree will be an added advantage)
✓ Good interpersonal skills. more