About the Role                                                                                                                                                                                                                                                   

We are looking for a skilled Software Developer in Card Payment/E-Commerce (Laravel) to join our passionate team. In this role, you will... design, develop, and maintain server-side components for e-commerce platforms, payment links, and card payment systems, ensuring performance, security, and scalability.

This is an exciting opportunity to contribute to a dynamic fintech environment, you will play a key role in building robust systems that support seamless digital transactions. This includes integrating third-party services and APIs, particularly with flight companies such as Amadeus or other Global Distribution System (GDS) platforms, enhancing the overall travel and payment experience.

You will work closely with cross-functional teams including product managers, UI/UX designers, and front-end developers to deliver scalable solutions that streamline payment processes and elevate customer satisfaction.

Key Responsibilities    


Design, develop, and maintain server-side components for E-commerce platforms, Payment Links, and Card Payment Systems.
Proven experience integrating APIs for flight companies such as Amadeus or other Global Distribution System (GDS) platforms.
Implement secure, scalable, and efficient back-end solutions for handling transactions and user data.
Optimize payment gateway integrations and ensure seamless processing of card payments.
Work closely with front-end developers to ensure smooth and efficient integration of the back-end with user-facing elements.
Troubleshoot and resolve any back-end related issues and improve performance.
Collaborate with cross-functional teams to deliver high-quality, customer-focused solutions.
Continuously research and implement the latest technologies to enhance platform functionality and security.
Ensure compliance with data privacy laws and payment industry regulations (e.g., PCI-DSS).
Perform any other duties as it may be assigned by the management, etc.


Requirements & Qualifications


Bachelor’s degree in Computer Science, Engineering, Web Development, Web Design, or a related field.
4-6 years of proven work experience in Back-End Development, with a strong focus on the Laravel framework and proficiency in PHP.
In-depth knowledge of web application architecture, design patterns, and best practices to create scalable and maintainable back-end systems.
Strong experience with relational databases such as MySQL, PostgreSQL, or SQLite.
Familiarity with Frontend technologies (e.g., HTML, CSS, JavaScript) and frameworks like Vue.js or React, with an ability to collaborate effectively with Front-End teams.
Experience in E-commerce platforms and payment gateway integrations, including Payment Links and Card Payment Systems, ensuring secure and seamless transaction processing.
Proven experience integrating APIs for flight companies such as Amadeus or other Global Distribution System (GDS) platforms.
Strong problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
Excellent communication and interpersonal skills, with the ability to work closely with cross-functional teams, including product management, design, and front-end developers.
Leadership experience in mentoring junior developers and leading teams to successfully deliver end-to-end projects, particularly in E-commerce and fintech.
Proven track record in delivering successful technology and digital platforms, with a focus on user-centric and scalable solutions.
Comprehensive understanding of the full web development process: design, development, and deployment.
Extensive knowledge of RESTful API development and integration with third-party systems (e.g., payment gateways, CRM).
Strong understanding of security standards related to payment systems, including compliance with PCI-DSS regulations.
Working knowledge of CMS (e.g., WordPress, Drupal), C#, and the .NET framework is a plus.
Excellent analytical, organizational, and time management skills to prioritize tasks and meet deadlines.


Salary Range: Negotiable

Benefits


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development. 
Collaborative and innovative work environment. 
HMO more

About the Role

We are looking for a Ticket and Tour Specialist to join our fast-growing and customer-centric team at HelloMe Travels Limited, a subsidiary of HelloMe Limited. This role is vital in delivering exceptional travel experiences through efficient ticketing, tailored tour planning, and world-class customer service.

The ideal candidate will have hands-on experience in flight... bookings, tour package creation, itinerary development, and client support—ensuring seamless travel solutions for both individual and corporate clients. You will be responsible for handling reservations, providing travel advice, managing cancellations or reissues, and coordinating with global travel partners to meet diverse customer needs.

As part of our growing travel division, you will collaborate closely with the operations team and customer success officers to design and deliver travel services that reflect HelloMe’s core values of care, diligence, and innovation. Your role will be key to strengthening our presence in the travel and tourism industry by offering dependable, personalized, and barrier-free travel services across borders.

Key Responsibilities 


Book and issue domestic and international flight tickets via GDS platforms (Amadeus, Sabre, Galileo).
Reconfirm bookings, process cancellations, rescheduling, and reissuance of tickets as needed.
Create customized tour itineraries based on client preferences and budget.
Coordinate with local and international tour operators, hotels, and transportation providers.
Consult with clients to understand travel needs and offer suitable options.
Provide after-sales support including reminders, travel updates, and resolving issues before or during travel.
Provide accurate information on visa requirements, health advisories, and travel restrictions.
Assist with documentation and visa application processing where applicable.
Arrange accommodations, airport transfers, car rentals, and travel insurance as required.
Maintain accurate and organized records of client bookings, payments, and travel preferences.
Generate periodic sales and booking reports for management review.
Maintain strong relationships with airlines, travel partners, and service providers.
Leverage partnerships to secure competitive pricing and special packages.
Stay updated on travel trends, airline policies, promotions, and destination knowledge.
Proactively inform clients about new deals, packages, or changes affecting their travel.


Requirements & Qualifications


Minimum of Bachelor's Degree in Tourism, Hospitality, Business Administration, or a related field.
3+ years of proven experience in travel and ticketing services, preferably in a travel agency or tour company.
Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
Solid understanding of domestic and international travel regulations, visa processing, and airline policies.
Strong customer service and communication skills – both verbal and written.
Ability to handle multiple bookings, changes, and client needs simultaneously with efficiency and professionalism.
Detail-oriented with strong organizational and problem-solving skills.
Comfortable with digital tools, booking platforms, and Microsoft Office Suite (Word, Excel, Outlook).
Flexibility to work outside regular hours when required, especially during peak travel seasons.
Ability to work independently as well as part of a team in a fast-paced environment.
IATA certification/license is an added advantage.
Training in Global Distribution System (GDS) Fares and Ticketing will be an added advantage.


Salary Range: Negotiable

Benefits


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development. 
Collaborative and innovative work environment. 
HMO more

About the Role                                                                                                                                                                 

We are looking for a Content Writing, Social Media & Blog Officer with expertise in content writing, social media management, email marketing, blogging, newsletter development, web content creation, and content... publication to join our innovative team at HelloMe. This role is crucial in shaping our online presence, driving engagement, and building brand authority in the cross-border fintech space.

The ideal candidate will be skilled in creating and executing email marketing campaigns, managing newsletters, and crafting high-quality blog content that aligns with our fintech products and services. You will also collaborate closely with the marketing team, product managers, designers, and engineers to develop and implement content strategies that effectively communicate our payment solutions and digital innovations.

Key Responsibilities 


Develop and execute a social media strategy to enhance brand awareness and customer engagement.
Write, create, and publish web content (homepages, product pages, landing pages, FAQs) optimized for SEO performance and conversion goals.
Create, write, and schedule original and curated content across platforms (LinkedIn, X/Twitter, Facebook, Instagram, etc.). 
Manage and schedule posts across platforms (LinkedIn, Twitter, Facebook, Instagram, etc.).
Create compelling blog content that highlights fintech trends, cross-border payments, and digital financial services.
Optimize all content (blog posts, captions, hashtags, etc.) for SEO to increase website traffic and visibility.
Coordinate and manage the publication of all digital content across blogs, websites, newsletters, and social media platforms to ensure timely delivery and brand consistency.
Monitor industry trends and competitors to ensure our content remains relevant and impactful.
Design and execute email marketing campaigns to engage existing users and attract new customers.
Develop automated email workflows for customer onboarding, product updates, newsletters, and promotional offers.
Use newsletter tools (Mailchimp, Brevo, HubSpot, etc.) to create and distribute high-quality fintech-related content.
Analyze email performance metrics (open rates, CTRs, conversions) and optimize campaigns for better results.
Collaborate with marketing, design, product, and engineering teams to create fintech-focused content that aligns with product launches and company objectives.
Create and manage landing pages, case studies, and whitepapers to showcase HelloMe’s fintech solutions.
Integrate content marketing efforts with lead generation strategies to drive customer acquisition.
Implement A/B testing strategies to optimize email and blog content for better engagement.
Use analytics tools (Google Analytics, Meta Business Suite, Mailchimp Reports) to measure campaign success.
Track KPIs such as website traffic, engagement rates, lead generation, and conversion metrics.
Provide data-driven insights and recommendations to improve content effectiveness.


Requirements & Qualifications


Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.
2+ years of proven experience in content writing, social media management, email marketing, blogging, newsletter development, web content creation, and content publication across digital platforms.
Strong understanding of fintech, payments, and financial technology trends.
Proficiency in email marketing tools (Mailchimp, Brevo, HubSpot, etc.) and social media scheduling tools (Hootsuite, Buffer).
Knowledge of SEO, content optimization, and audience targeting strategies.
Experience with content management systems (CMS) and analytics tools.
Basic graphic design skills using Canva, Adobe Creative Suite, or similar tools.
Excellent copywriting, storytelling, and content curation skills.
Ability to work in a fast-paced fintech environment and adapt to changing industry trends.


Salary Range: Negotiable

Benefits


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development. 
Collaborative and innovative work environment. 
HMO more

About the Role                                                                                                                                                                                                 

We are looking for a skilled Quality Assurance Specialist (PCI DSS Compliance) to join our dynamic team. In this role, you will be responsible for ensuring compliance with PCI DSS... standards, identifying and mitigating security risks, and enhancing internal controls within our FinTech operations.

This is an exciting opportunity to contribute to a fast-paced financial technology environment by leveraging security frameworks, risk assessment methodologies, and compliance best practices. You will work closely with various teams, including legal, operations, and product management, to ensure adherence to data security regulations, mitigate operational risks, and enhance the security of our cross-border payment systems.

Key Responsibilities    

Quality Assurance & Testing:


Develop and execute test plans, test cases, and scripts to ensure the integrity, functionality, and security of financial transactions.
Perform manual and automated testing on financial applications and payment processing systems.
Identify, document, and track defects to resolution.


PCI DSS Compliance:


Ensure that all processes, applications, and systems align with PCI DSS standards and regulatory requirements.
Conduct risk assessments and security audits to identify vulnerabilities and recommend corrective actions.
Assist in PCI DSS certification and recertification efforts by working with external auditors and internal stakeholders.


Process Improvement & Documentation:


Develop and maintain QA policies, procedures, and best practices in compliance with PCI DSS and FinTech industry standards.
Work closely with development, security, and operations teams to integrate security and quality measures into the software development lifecycle (SDLC).
Provide regular reports on quality metrics, security incidents, and compliance status to senior management.


Training & Collaboration:


Educate employees on PCI DSS requirements and security best practices.
Collaborate with internal and external auditors to address compliance gaps and implement remediation plans.
Stay updated on evolving security threats, regulatory changes, and industry trends.


Requirements & Qualifications


Bachelor’s degree in Information Security, Computer Science, or a related field.
3+ years of experience in quality assurance, security compliance, or audit roles in the FinTech or financial services industry.
Strong knowledge of PCI DSS requirements, security controls, and compliance frameworks.
Experience with QA tools, automation testing, and security testing frameworks.
Familiarity with cross-border payment systems, transaction processing, and data protection laws.
Strong analytical, problem-solving, and communication skills.
Relevant certifications (e.g., CISA, PCI Professional (PCIP), CISSP, ISTQB) are a plus.


Salary Range: Negotiable

Benefits


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development. 
Collaborative and innovative work environment. 
HMO more

About the Role                                                                                                                                                                 

We are looking for a DevOps / Back-End Developer (E-Commerce) with expertise in Laravel, cloud infrastructure, and payment integration to join our innovative team at HelloMe. This role focuses on designing, developing,... and maintaining secure, scalable e-commerce and payment processing platforms tailored for financial transactions.

This is an exciting opportunity to thrive in a dynamic fintech environment. You will be responsible for building high-availability infrastructure, optimizing performance, implementing security best practices, and integrating multi-currency, real-time payment processing and fraud detection systems. Collaborating with product managers, designers, and engineering teams, you will ensure seamless, secure, and efficient transaction processing.

Key Responsibilities 


Design, build, and maintain scalable cloud infrastructure (AWS, Azure, or GCP) to support high-traffic e-commerce payment systems.
Ensure high availability, fault tolerance, and low latency for remittance transactions.
Implement CI/CD pipelines for automated testing, deployment, and rollback strategies.
Set up real-time monitoring, alerting, and log analysis for system performance, payment failures, and fraud detection.
Optimize cloud costs while maintaining security, compliance, and performance benchmarks.
Implement and maintain PCI DSS-compliant security architectures for payment processing.
Conduct regular security audits, vulnerability scans, and automated fraud detection.
Ensure data encryption, API security, and firewall protections to safeguard financial transactions.
Maintain compliance with GDPR, CCPA, and other data protection regulations.
Set up disaster recovery, backup, and failover mechanisms for business continuity.
Develop and maintain Laravel-based e-commerce applications to ensure a seamless customer transaction experience.
Build and optimize RESTful APIs for financial transactions.
Integrate and secure payment gateways (Stripe, Paystack, Flutterwave) for multi-currency transactions.
Optimize database performance to handle high-volume transactions.
Troubleshoot, debug, and resolve performance bottlenecks in backend systems.
Upgrade and maintain legacy applications, migrating them to modern cloud-based solutions.
Implement multi-currency payment processing, cross-border transactions, and remittances.
Set up payment reconciliation and ledger systems for financial tracking.
Automate refunds, chargebacks, and dispute resolution workflows.
Work closely with UX/UI teams to enhance the user experience across payment journeys.
Provide technical support and train teams on best practices in DevOps and back-end development.


Requirements & Qualifications


Bachelor's degree in Computer Science, Information Technology, or a related field.
AWS Certified DevOps Engineer – Professional
AWS Certified Security – Specialty
Certified Kubernetes Administrator (CKA)
4+ years of experience in Core PHP, Laravel, and object-oriented programming.
Expertise in AWS (EC2, Lambda, RDS, DynamoDB, S3, API Gateway, IAM, KMS, CloudWatch).
Hands-on experience with containerization and orchestration (Docker, Kubernetes, ECS).
Strong understanding of CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD).
Experience in payment processing, fraud detection, and financial security protocols.
Strong knowledge of database design and optimization (PostgreSQL, MySQL, Redis, ElastiCache).
Familiarity with Terraform, Ansible, or CloudFormation for Infrastructure as Code (IaC).
Understanding of fintech compliance frameworks (PCI DSS, GDPR, ISO 27001).
Experience with version control tools (Git, SVN, Mercurial).
Proficiency in Python, Bash, or PowerShell for scripting and automation.
Familiarity with front-end technologies (JavaScript, HTML5, CSS3) for API integrations.
Ability to analyze, troubleshoot, and optimize e-commerce and fintech systems.
Creative problem-solving mindset focused on delivering business value.
Agile mindset to adapt to evolving fintech regulations and customer demands.
Ability to explain technical solutions in business terms to stakeholders.
Strong documentation skills for system architecture, APIs, and compliance policies.


Salary Range: Negotiable

Benefits


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development. 
Collaborative and innovative work environment. 
HMO more

ABOUT THE ROLE:                                                                                                                                                                    

The HelloMe team is built of like-minded individuals on a mission to demystify digital banking services. We’re committed to hiring industry experts and those with a passion for customer-driven results. We are excited... to expand our team with an International Business Product Manager who brings expertise and passion for cross-border digital finance. The ideal candidate will be integral to our growth strategy, driving the development and management of products that cater to international markets and meet the unique demands of our global clientele.

As the International Business Product Manager, you will lead product strategy and execution for our international digital banking solutions. Your responsibilities will include identifying market opportunities, defining product requirements, and coordinating with cross-functional teams—including engineering, marketing, and customer support—to ensure seamless delivery and success of our products in various regions. You will collaborate with stakeholders to design products that not only align with our mission but also deliver impactful results for customers worldwide.

The role requires a deep understanding of cross-border financial products, excellent project management skills, and the ability to navigate complex regulatory landscapes. Experience in international product development and digital finance is essential, as well as strong analytical skills to interpret market trends and customer feedback.

This is a full-time onsite work, ideal for someone who thrives in a dynamic, collaborative environment. If you are passionate about making digital finance accessible globally and are ready to make a difference, join our mission-driven team to innovate and deliver solutions that break down international banking barriers.

SUCCESSFUL APPLICANTS WILL IDEALLY HAVE TO: 


Define and drive product strategy, roadmap, and priorities to achieve business objectives and customer satisfaction. Ensure alignment with the overall vision and secure buy-in from internal and external stakeholders.
Conduct in-depth market research to identify trends, customer needs, and competitive landscape. Leverage insights to refine product positioning, features, and pricing strategies for competitive advantage.
Create and maintain detailed product documentation, including business cases, user stories, functional requirements, and product roadmaps to ensure clear communication and alignment with stakeholders.
Build comprehensive business cases for new product initiatives, including defining target market, estimating revenue potential, establishing KPIs, and setting goals for market expansion.
Collaborate closely with engineering, design, sales, and marketing teams to develop and implement features aligned with strategic goals, translating product vision into actionable requirements and prototypes.
Oversee the entire product lifecycle from ideation to launch, ensuring each stage meets quality standards, timelines, and budget constraints. Manage the product backlog, prioritize tasks, and maintain alignment with business objectives.
Advocate for a user-centric approach in product design, ensuring features address real user pain points, enhance user experience, and drive engagement.
Track and analyze key product performance metrics (e.g., usage, adoption, churn, revenue impact) to guide data-informed decision-making and continuous improvement.
Work closely with marketing and sales teams to develop effective go-to-market strategies, supporting successful product launches, adoption, and market penetration.
Gather and incorporate feedback from customers, sales teams, and stakeholders to inform product improvements. Visit clients when needed to solicit feedback on offerings.
Identify opportunities for improvement within the product to enhance features, user experience, and technical performance.
Maintain and prioritize product backlog, ensuring the delivery team focuses on high-impact work that aligns with strategic objectives.
Write detailed requirements in user stories and epics, and provide necessary support to the development team to ensure delivery of objectives.
Represent the customer within the development process, championing improvements that enhance customer satisfaction and drive growth.
Coordinate closely with engineering to deliver products efficiently, leveraging agile methodologies with daily scrums, planning, and reviews.
Evaluate promotional plans, ensuring alignment with product line strategy and effective messaging.
Act as a product advocate, driving awareness and understanding both internally and externally.


QUALIFICATIONS.


Bachelor’s degree in Business, Finance, International Relations, Economics, or a related field; MBA or relevant advanced degree preferred.
5+ years of experience in product management, with a strong focus on international or cross-border financial services, FinTech, or digital banking.
Proven expertise in managing end-to-end product lifecycles, particularly for products targeting global markets, with a successful track record of product launches and expansion.
In-depth understanding of international digital finance, payments, and remittance landscapes, including regulatory and compliance requirements in multiple regions.
Strong analytical skills, with the ability to interpret market trends, customer needs, and performance data to make data-driven product decisions.
Exceptional project management skills, with experience in Agile or similar methodologies, and a demonstrated ability to manage and coordinate multiple stakeholders and cross-functional teams.
Proficiency with product management tools (e.g., JIRA, Asana) and data analytics platforms; familiarity with financial software or cross-border payment platforms is an asset.
Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across diverse teams and cultural contexts.
High adaptability and resilience in a fast-paced, evolving environment, with a proactive approach to problem-solving and continuous improvement.
Passion for global financial innovation, customer-centric solutions, and a commitment to driving product excellence.


BENEFITS:


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development. 
Collaborative and innovative work environment. 
HMO more

ABOUT THE ROLE:

The HelloMe team is built of like-minded individuals on a mission to demystify digital banking services. We are committed to hiring industry experts and those with a passion for customer-driven results. We are looking to recruit passionate and energetic Direct Sales Agent to join our very skilled and vibrant team. This is an exciting opportunity to join an organization with a... dynamic and fast-paced culture and work with cross-functional teams to design, build and launch financial services that are in line with the vision and strategy of the Company.

The Direct Sales Agent is responsible for creating customer awareness of the company’s products and services, and direct client acquisition and interaction to increase product utilization and deliver sales.

SUCCESSFUL APPLICANTS WILL IDEALLY HAVE TO: 


Have a good understanding of the company’s products and services, to ensure detailed presentation of company’s product features and benefits to both existing and new customers.
Actively carry out field visits to target customers and prepare reports on visit and submit them to the line manager. 
Develop coordinated strategies for cluster market penetration to generate sales leads, promote company’s products to new and existing clients, and achieve sales goals.
Reach out to customer leads through cold calling.
Meet and exceed weekly, monthly and yearly sales quotas.
Identifies opportunities to increase sales in the department and assist in the development, promotion and execution of sales and marketing strategies. 
Ensure excellent customer service and satisfaction by managing sales process of new prospects from initial contact, through to closure.
Monitor and ensure timely response to all customer inquiries, complaints and feedbacks.
Conduct regular competitive analysis via market feedback to compare offerings with competition.
Ensure timely submission and accurate update of weekly/monthly records of sales report specifying the number of sales made and customer interactions in our CRM system.
Participate in weekly/monthly sales performance review meetings.
Ensure compliance to all sales objectives and timely processing of all new customer transactions.
Research and stay up-to-date on latest technologies and developments in the industry and monitor current market trends to maximize sales.
Work harmoniously alongside other team members.
Attend trade exhibitions and other industry-related events to generate new clients.
Ensure strict compliance with internal guidelines and external regulations.


REQUIREMENTS & QUALIFICATIONS:


B.Sc. degree in Marketing, Business Administration, Finance or any business-related field.  
Minimum of 2-3 years proven work experience in Direct Sales Marketing, Business Development, Client Relationship Management, preferably in a fintech, financial institution, and digital banking environment.
Knowledge of bank and digital banking operations, products and regulations.
Result oriented with drive to meet set targets.
Knowledge and understanding of bank operations, products and regulations, the principles of marketing, brand management, and sales.
Strong networking and interpersonal skills.
Excellent negotiation, persuasion and selling skills.
Ability to work independently and meet sales targets in a result-oriented industry.
Excellent verbal communication and interpersonal skills.
Excellent organizational and time management skills.
Knowledge of customer acquisition and retention strategies.
An effective team player with strong work ethics and a positive attitude.
Have good analytical and numerical skills.
Excellent customer service skills and professional network. 
Proficiency with CRM software and working knowledge of Microsoft Office.
Ability to work without supervision and to tight deadlines.


SALARY RANGE: ₦200,000 plus an attractive commission on each sale made.

BENEFITS:


Opportunities for professional growth and development.
Collaborative and innovative work environment.
Commission more

ABOUT THE ROLE:

The HelloMe team is built of like-minded individuals on a mission to demystify digital banking services. We’re committed to hiring industry experts and those with a passion for customer-driven results. We are seeking a Marketing and Social Media Specialist who will be responsible for driving user engagement, brand awareness, and growth through strategic content creation, digital... marketing campaigns, and cross-functional collaboration.

This full-time (On-site) role offers an exciting opportunity to contribute to our mission of revolutionizing the finance industry through innovative technology solutions. As a Marketing and Social Media Specialist, you will create, implement, and optimize marketing initiatives across various channels such as newsletters, blogs, publications, social media, and paid campaigns to achieve business objectives and enhance user experience.

SUCCESSFUL APPLICANTS WILL IDEALLY HAVE TO:


Create newsletters to update users on new features, market insights, regulatory changes, and other relevant information.
Develop blog posts focused on financial literacy, market trends, product features, user success stories, and other topics to engage the target audience.
Contribute to publication (e.g., white paper, eBook, report) offering in-depth insights into the FinTech industry, market analysis, or thought leadership.
Craft user-centric content, including website copywriting, blogging, and newsletters, to guide and engage users, ensuring alignment with brand voice and tone.
Develop clear, concise, and engaging content for web and mobile applications, including microcopy, error messages, help content, and instructional text.
Develop   and  execute   multiple   paid  and   organic   channels  marketing   strategies   to  drive   traffic,   brand awareness, inbound enquiries and grow our customer base.
Create and publish engaging content for various platforms such as website, social media, and blogs.
Design and implement social media strategy to align with business goals.
Develop, launch and manage new campaigns that promotes the HelloMe brand.
Collect and analyze customer, marketing and web behavioral data.
Set targets to increase brand awareness and increase customer engagement and loyalty.
Regular communication with customers and followers, respond to queries in a timely manner, and monitor customer reviews.
Test campaigns, analyze key metrics, and identify opportunities to increase campaign performance.
Design and deliver creative and engaging social media strategies.
Provide weekly/monthly/quarterly performance reports.
Create weekly/monthly/quarterly marketing newsletters updating company customers on our marketing and sales enablement initiatives.
Develop digital campaign and web measurement strategies.
Creating dashboards, data visualizations, and campaign and also website performance reports.
Monitor and analyze campaign performance, marketing trends, and provide growth insights.
Collaborate with other teams such as marketing and design to create engaging website content and graphics that aligns with the company's goals, brand identity, and ensure consistency of designs across various media outlets.
Research and understand the company’s needs and target audiences, through online searches, reviews of existing research, interviews with subject-matter experts, and in-person meetings.
Optimize content for search engines and social media platforms to increase visibility and reach.
Develop and maintain an editorial calendar to ensure consistent content production and timely delivery.
Design and implement website features and functionalities, ensuring high-performance and responsiveness.
Analyze content performance metrics such as views, engagement, and conversion rates to inform future content strategies.
Work closely with other teams to ensure brand consistency, and our internal site developers implement SEO optimizations and Google analytics.
Stay up-to-date with industry trends and best practices, and technologies to continuously improve content creation skills.
Manage campaign expenses, stay on budget, estimate monthly cost and reconcile discrepancies.


REQUIREMENTS & QUALIFICATIONS:


Minimum of a Bachelor’s degree in Marketing, Advertising, Business Management, Journalism, Media and Communications, or Public Relations, with a preference for qualifications relevant to Marketing and Social Media Specialization.
Five (5) years of demonstrable experience as a Marketing and Social Media Specialist in the Banking, Fintech, or Digital Banking sector.
A portfolio of successful digital marketing campaigns or projects across a variety of channels, with results to match.
Passion for digital marketing and a good understanding of the fintech industry.
A solid understanding of the use of a range of social media platforms, particularly to advertising/branding and customers, copywriting, and web content management.
Knowledge and understanding of algorithms and search engine optimization.
Experience with analytical and reporting tools, including, Google Analytics / or Adobe Analytics, Facebook/Instagram, YouTube Ads, Email marketing, and paid social advertising.
Experience in website, business analytics, and SEO tools such as Google Search Console, Google Optimize, Salesforce, or HubSpot.
Good knowledge of digital marketing across social, display, and programmatic platforms.
Strong analytical and strategic thinking skills, and the ability to interpret and communicate campaign performance metrics.
Highly self-motivated and ability to make data-driven decisions.
Project management skills and the ability to prioritize and manage multiple tasks simultaneously.
Creative skill with a result-driven mindset for contributing new and innovative ideas.
Excellent interpersonal and collaboration skills.
Strong communication and presentation skills.
Excellent written and verbal communication skills.


SALARY RANGE: ₦300,000 

 BENEFITS:


Pension Scheme 
Competitive salary package. 
Opportunities for professional growth and development.
Collaborative and innovative work environment.
HMO more

ABOUT THE ROLE:
The HelloMe team is built of like-minded individuals on a mission to demystify digital banking services. We are committed to hiring industry experts and those with a passion for customer-driven results. We are looking to recruit passionate and energetic Direct Sales Agent to join our very skilled and vibrant team. This is an exciting opportunity to join an organization with a... dynamic and fast-paced culture and work with cross-functional teams to design, build and launch financial services that are in line with the vision and strategy of the Company.
The Direct Sales Agent is responsible for creating customer awareness of the company’s products and services, and direct client acquisition and interaction to increase product utilization and deliver sales.
SUCCESSFUL APPLICANTS WILL IDEALLY HAVE TO: 

Have a good understanding of the company’s products and services, to ensure detailed presentation of company’s product features and benefits to both existing and new customers.
Actively carry out field visits to target customers and prepare reports on visit and submit them to the line manager. 
Develop coordinated strategies for cluster market penetration to generate sales leads, promote company’s products to new and existing clients, and achieve sales goals.
Reach out to customer leads through cold calling.
Meet and exceed weekly, monthly and yearly sales quotas.
Identifies opportunities to increase sales in the department and assist in the development, promotion and execution of sales and marketing strategies. 
Ensure excellent customer service and satisfaction by managing sales process of new prospects from initial contact, through to closure.
Monitor and ensure timely response to all customer inquiries, complaints and feedbacks.
Conduct regular competitive analysis via market feedback to compare offerings with competition.
Ensure timely submission and accurate update of weekly/monthly records of sales report specifying the number of sales made and customer interactions in our CRM system.
Participate in weekly/monthly sales performance review meetings.
Ensure compliance to all sales objectives and timely processing of all new customer transactions.
Research and stay up-to-date on latest technologies and developments in the industry and monitor current market trends to maximize sales.
Work harmoniously alongside other team members.
Attend trade exhibitions and other industry-related events to generate new clients.
Ensure strict compliance with internal guidelines and external regulations.

REQUIREMENTS & QUALIFICATIONS:

B.Sc. degree in Marketing, Business Administration, Finance or any business-related field.  
Minimum of 2-3 years proven work experience in Direct Sales Marketing, Business Development, Client Relationship Management, preferably in a fintech, financial institution, and digital banking environment.
Knowledge of bank and digital banking operations, products and regulations.
Result oriented with drive to meet set targets.
Knowledge and understanding of bank operations, products and regulations, the principles of marketing, brand management, and sales.
Strong networking and interpersonal skills.
Excellent negotiation, persuasion and selling skills.
Ability to work independently and meet sales targets in a result-oriented industry.
Excellent verbal communication and interpersonal skills.
Excellent organizational and time management skills.
Knowledge of customer acquisition and retention strategies.
An effective team player with strong work ethics and a positive attitude.
Have good analytical and numerical skills.
Excellent customer service skills and professional network. 
Proficiency with CRM software and working knowledge of Microsoft Office.
Ability to work without supervision and to tight deadlines.

SALARY RANGE: ₦200,000 plus an attractive commission on each sale made.
BENEFITS:

Opportunities for professional growth and development.
Collaborative and innovative work environment.
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