What you will do:


Good technical understanding of designs and solutions that meet customer expectations.
Knowledge and experience of manufacturing/operational process(es) and their continuous improvement through the application of Six Sigma, Lean Manufacturing, and/or other proven methodologies.
Working knowledge to apply basic inspection concepts, techniques, and processes. Able to... understand sampling characteristics, types, and selecting samples from lots.
Strong ability to conduct toolbox talks and deliver safety training.
Effective collaboration skills to support various stakeholders in field operations and external engagements.
Proficient in conducting site safety and quality audits, as well as KW process audits, to ensure compliance and identify deviations.
Capable of managing safety promotional activities, including toolbox talks.
Skilled in delivering safety training, assessing competence, and conducting evaluations (e.g., Take 2 evaluations, safety inductions).
Experienced in investigating incident root causes within the quality feedback process and providing operational recommendations.
Ability to oversee accident and near-miss investigations using KSS.
Knowledge of which measurement and test equipment tools are appropriate for various applications and how to assess tool accuracy and precision. Must understand the concept of calibration standards.
Evaluate raw materials, components, and other inputs to the production process and liaise with external vendors and suppliers to ensure that their products meet the organization’s quality standards.
Evaluate the organization’s manufacturing processes, systems, and technology and recommend changes that will improve the quality of the organization’s finished products.
Maintain and analyze quality records to prepare regular and ad hoc reports; check that established testing procedures are being followed; identify and address recurring problems.
Educate and train quality assurance inspectors and other staff to ensure that they understand and comply with established quality procedures and standards.


Are you the one?


5+ years' relevant work experience, preferably in the maintenance/quality field.
Experience in the elevator & escalator industry is a must.
Ability to work together as a team and promote a harmonious environment.
Excellent English communication. more

What will you do?


Planned and organized transport of material from overseas and local suppliers to warehouses.
Handle the customs/broker-related information management.
Process necessary shipping documents and/or shipment-related documents required by local authorities.
Plan and order delivery of materials from local warehouse to site.
Coordinate logistics execution with locally... outsourced logistics providers if applicable.
Manage the consolidation of local materials for site delivery.
Order transportation or additional services from logistics providers as requested.
Review invoices/PO differences clarify these and manage the correct posting of logistics cost to cost categories and projects.
Coordinate tools management and control and track the collection from the stores.


Are you the one?


Diploma in Supply Chain Management or higher.
3 -5 years of experience in logistics focusing on local and international supply lines.
Strong understanding of shipping and related documentation processes.
SAP knowledge is preferable.
Excellent English language skills.
Excellent MS Office skills.
Organized with excellent communication and follow-up skills. more

KONE is looking for an energetic and enthusiastic Installation Supervisor to be based in our Nairobi, Kenya office to plan, manage, and control the contracted scope of work and be accountable for the safe, high quality, and efficient installation of the KONE solutions, according to the agreed schedule and budget. Our team is comprised of installation professionals who provide service to our... customers. We are looking for a confident leader to manage the installation process and deliver quality solutions to our customers.

In this role, you will live the KONE values daily and be a role model to others. The successful candidate will work towards ensuring quality installation and improving equipment safety and performance. The successful candidate will act as the KONE interface to the customer at the installation site and to other parties throughout the installation process. They will be there to support the sales team and the technical sales support team in pre-tender, tender, and order activities when needed or requested.

This is a unique opportunity to join a large multinational company that is a leader in the elevator and escalator field. If you feel you have what it takes, meet the criteria, and feel that you can add significant value to this role and business unit then apply for this exciting opportunity!

Are you the one?


Five years or more experience in construction and installation within the elevator/escalator industry.
The ability to guide safety, quality, and productivity during installation and handovers, and for corrective actions to any detected non-conformities.
A thorough understanding of the KONE installation methods, and for proper risk assessment for parts of installation where the KONE method is not available.
Experienced in site preparations, site readiness, site visits, and audits, including resolution of site readiness non-conformities with customers.
To deliver the project plan by scheduling material delivery to the site, installation activities, and handovers.
Project planning of installation activities, site storage, and logistics, and needed resources and tools.
Perform the installation handover to and from installers and subcontractors, managing installation progress, final testing of the equipment, and handover to maintenance.
Manage quality claims and feedback, timesheet approvals, installation documentation, reporting of installation progress, status, cost accumulation and risks, and managing schedule and other changes.
Excellent communication Skills in English. more

Responsibilities:


Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
Responsible for accurate and real-time back reporting of work performed.
Maintain excellent relationships with the customers, the contact person, and end-users on-site.
Manage the site environment during service operations.
Identification of... site risks, and timely communication of any such occurrences.
Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
Submit timesheets based on the execution.


Skills & Experience


Minimum 3 years of experience in the elevator-escalator industry is an added advantage.
Experience in KONE and non-KONE equipment skills is desirable.
Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
Good communication skills with basic IT skills. more

Responsibilities:

Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
Responsible for accurate and real-time back reporting of work performed.
Maintain excellent relationships with the customers, the contact person, and end-users on-site.
Manage the site environment during service operations.
Identification of site... risks, and timely communication of any such occurrences.
Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
Submit timesheets based on the execution.

Skills & Experience

Minimum 3 years of experience in the elevator-escalator industry is a must.
Experience in KONE and non-KONE equipment skills is desirable.
Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent.
Good communication skills with basic IT skills. more

KONE East Africa is looking for an energetic and enthusiastic Service Support Administrator to be based in Nairobi, Kenya. The Service Support Administrator is the voice of the KONE service department, focusing on multiple aspects of support in the service business. The successful candidate will provide administrative support for salespersons and supervisors, enabling them to maximize the time... spent on customer facing activities in the field.
This is a unique opportunity to join a team of professionals who thrive to drive great customer service in everything that they do. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What will you do?

Support technicians and supervisors in material related requests (PR creation, check availability and follow up on delivery).
Validation of repair sales leads and any missing information with the help of the maintenance team and/or Technical Helpdesk.
Manage the repair sales funnel and conduct reviews on targets in sales funnel to make sure we reach our repair business target.
Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
Excellent organizational skills – able to perform duties with minimal supervision.
Strong interpersonal and relationship-building skills both internally and externally
Previous administrative experience
Able to provide excellent customer service to customers.
Good problem-solving skills
Proficient in Microsoft (Word, Excel, Outlook, Teams) as well as SAP and CRM
Attention to detail.
Good communication skills
Good written and spoken English.

Are you the one?

Diploma or higher will be advantageous.
1 - 2 years of experience in a similar role with strong focus on administration tasks.
Ability to handle and meet multiple deadlines and coordinate priorities accordingly.
Excellent organizational skills – able to perform duties with minimal supervision.
Strong problem-solving, interpersonal, and relationship-building skills both internally and externally.
Proficient in Microsoft (Word, Excel, Outlook, Teams) with SAP and CRM experience advantageous.
Excellent English language skills both spoken and written. more