To manage all the sales and marketing activities for the plant. To develop and monitor the performance of all sales activities in the market to ensure achievement of set targets.

Participate in developing the departmental strategic objectives, work plans, budgets and Key Performance Indicators (KPIs) and ensure that all the targets are achieved.
Participate in making daily and monthly sales... projections and forecasts for all products and provide daily and monthly performance reports to the supervisor
Participate in developing business plans, sales and marketing strategies to retain existing customers, attract new customers and achieve the company’s sales targets and profits
Liaises with Finance, Production and Dispatch Departments on sales related activities and ensure timely delivery of products to customer.
Ensure collections of all the sales made.
Frequently conduct research and development surveys to identify competitor’s strength and weaknesses, understand customers’ needs, keep track on product price updates and strategies, develop new products, identify sales opportunities and attain a bigger market share.
Implement efficient strategies to ensure that all customers (wholesalers, retailers and distribution channels etc) are timely and properly served and their needs are satisfied.
Oversee and coordinate all marketing activities and initiatives like exhibitions, trade fairs, promotions, advertisements and merchandising etc and ensure that they retain customers, attract new customers and bring in increased sales and profits in-line with the applicable marketing strategies.
Participates in all internal and external audits and manage all audit related issues accordingly.
Maintain rapport with key accounts by making regular visits, explore specific needs and anticipate new opportunities.
Ensure full visibility, distribution and accessibility of all company products in all regions and shops accordingly.
Supervise and train the reporting team
Submit daily, weekly and monthly reports to the supervisor.
Any other duties allocated by the supervisor more

Provide day-to-day human resource support to staff and managers by serving as the primary point of contact for general questions and issues relating to human resource policies, duties, activities and operations. Is responsible for the implementation of the people agenda and give support to all the departments in order to achieve their strategic objectives and performance targets.

Orient and... induct new employees and sensitise staff on the human resource manuals, policies, rules and regulations, dos and don’ts and their job descriptions and performance expectations
Receive and respond to employee’s questions and inquiries timely.
Respond to and resolve employee grievances, conflicts and disciplinary cases through the disciplinary handling procedures like hearings and disciplinary committee’s decisions etc.
Go to production floors and conduct general inspections, speak to the supervisors, check on employee’s attendance, PPEs compliance, seriousness of staff on production floors, good housekeeping practices, discipline, decent hair, clean uniforms, safety closed shoes and ensure that staff are focused and fully working in their workplaces.
Check and monitor daily staff attendances, shift schedules, leaves, download staff attendance reports from the system, review and check daily attendance records, reprimand late comers, absentees, update leave schedules etc.
Download attendances and prepare payrolls, review and reduce overtime costs and prepare weekly payrolls for casuals, mid and end month payrolls for permanents timely.
Participate in the recruitment and selection end to end activities like job adverts, shortlists, interviews, on-boarding etc for permanents and casuals.
Implement the performance management system, participate in setting and giving staff targets, Key Performance Indicators (KPIs), performance agreements, conduct mid-year performance appraisals and reports on performance appraisals Vs. performance targets and the overall organizational performance mid and end year.
Conduct training programs as per the training calendar, track on job training programs on production floors and conduct post training impact assessments after every 3-4 months to measure the trainings return on investments.
Oversee, check, participate in and ensure that staff welfare activities like meals, teas, drinking water, visit staff on sick leaves, support staff during parties, burials, renew staff ID cards, work life balance activities like sports, staff lockers, changing rooms, washrooms etc and ensure that all processes are okay, of good quality and are up to date.
Conduct quarterly best employee awards in-line with the employee retention strategies
Monitor and implement environmental health and safety, good housekeeping practices standard operating procedures and participate in all initiatives and strategies for reducing company accidents, fires, emergencies and incidents, participate in training programs on fire preventions, first aid, monthly general cleaning exercises etc and bring /implement new ideas and strategies to reduce accidents and incidents.
Check, monitor, supervise, train and support the security, cooks and cleaners and ensure that they perform their duties and achieve their performance targets as required and planned.
Attend all production meetings for machine operators, maintenance teams, supervisors and tool box meetings to understand the production performance progress and requirements and provide HR support in these needs as part of the HR business partnering process and support to achieve production targets and KPIs etc.
Participate in talent development, employee succession plans and retention strategies and activities to reduce on turnover and support business continuity initiatives.
Participate in employee motivation and engagement activities, conduct employee satisfaction surveys and wellness programs to enhance retention strategies
Assist the HRM in execution of the departmental roles and responsibilities as assigned
Assist in filing all HR documents in staff files and keep confidentiality of staff files etc
Perform any other duties assigned by the supervisor. more

The Customer Service Manager will oversee and lead the customer service team to ensure exceptional service delivery to clients. This role involves managing orders, resolving customer issues, coordinating with production and logistics teams, and implementing processes to enhance customer satisfaction. The ideal candidate will have experience in manufacturing and a strong understanding of the supply... chain.

Lead and supervise the customer service team to ensure timely and professional support to clients.
Maintain and improve customer satisfaction by analyzing performance metrics and implementing improvement strategies.
Manage order processing and coordinate with production, logistics, and warehouse teams to ensure timely fulfillment.
Handle escalated customer complaints, resolving issues efficiently while maintaining a positive customer relationship.
Develop and implement customer service policies, procedures, and standards.
Collaborate with sales and marketing teams to align customer service goals with business objectives.
Generate and analyze reports on customer feedback, service issues, and delivery performance.
Train, mentor, and evaluate team members to maintain high performance and motivation.
Ensure compliance with company policies, safety standards, and industry regulations. more

The Finance & Accounting Manager is responsible for overseeing financial operations, ensuring compliance with accounting standards, and managing a team of accounting professionals. This role involves budgeting, forecasting, financial reporting, and strategic financial p

Financial Reporting: Prepare timely and accurate financial statements, including balance sheets, income statements, and cash... flow statements.
Budget Management: Develop, monitor, and analyze budgets to ensure financial resources are allocated effectively.
Forecasting: Conduct regular financial forecasts to provide insights into future financial performance.
Compliance: Ensure compliance with internal financial policies, IFRS, and regulatory requirements.
Team Leadership: Manage and mentor the accounting team, fostering a collaborative and high-performance work environment.
Audit Coordination: Supervise internal and external audit processes, ensuring all necessary documentation and responses are prepared.
Cost Management: Analyze costs and implement strategies to improve profitability while managing expenses effectively.
Financial Analysis: Conduct financial analysis to support strategic decision-making and identify opportunities for improvement.
System Management: Oversee financial management systems and recommend updates or new technologies as necessary.
Stakeholder Communication: Collaborate with senior management and other departments to provide financial insights and support business initiatives. more

The Finance & Accounting Manager is responsible for overseeing financial operations, ensuring compliance with accounting standards, and managing a team of accounting professionals. This role involves budgeting, forecasting, financial reporting, and strategic financial p

Financial Reporting: Prepare timely and accurate financial statements, including balance sheets, income statements, and cash... flow statements.
Budget Management: Develop, monitor, and analyze budgets to ensure financial resources are allocated effectively.
Forecasting: Conduct regular financial forecasts to provide insights into future financial performance.
Compliance: Ensure compliance with internal financial policies, IFRS, and regulatory requirements.
Team Leadership: Manage and mentor the accounting team, fostering a collaborative and high-performance work environment.
Audit Coordination: Supervise internal and external audit processes, ensuring all necessary documentation and responses are prepared.
Cost Management: Analyze costs and implement strategies to improve profitability while managing expenses effectively.
Financial Analysis: Conduct financial analysis to support strategic decision-making and identify opportunities for improvement.
System Management: Oversee financial management systems and recommend updates or new technologies as necessary.
Stakeholder Communication: Collaborate with senior management and other departments to provide financial insights and support business initiatives. more