Requirement:

Applicant must be a 2022 (Batch C Stream 1) Corps Member currently deployed to Lagos State.
Second Class Upper Division from a recognised institution.
Basic Knowledge of Microsoft Office Packages; Excel, PowerPoint, and Word.
Candidate must not be older than 28 years.
Good research skill.
Excellent verbal and written communication skills.

Key Responsibilities:

Handling Outbound and Inbound calls from customers.
Providing information and resolving customers on complaints regarding specific products as well as services.
Selling additional services by recognizing opportunities to up-sell Transferring customer calls with complex queries to appropriate staff.
Recognizing, documenting, and informing the supervisor regarding the... trends in internal and external customer calls.
Provide information and advice to customers relating to bus fare, booking procedure, and other inquiries - in a patient and calm manner through all service channels
Interpret and accurately communicate our terms and conditions of service where and when applicable
Assist guest in managing existing reservations/ bookings with reference to rescheduling and re-routing
Enter details of every contact in the system as required, obtain new customers

information and update existing customer details on the CRM
Ensure deliverables are met within ascribed SLA timeframe

Qualifications

First degree from a recognized institution
Previous experience in a Call Center role is highly preferred
Social Media Savvy
Professional writing and reporting Skills
Excellent Customer service skills
Good working knowledge of the CRM systems

Personality requirements/Traits

Result and Service-Oriented (Able to follow through)
Creative problem solving with good eye for details
Ability to efficiently display basic Marketing/Negotiation skills
Ability to multi-task, work to deadline and under pressure more

Responsibilities

Execute audit procedures including tests of internal control effectiveness across subsidiaries
Monitor and review daily transactions across outlets as assigned, ensuring proper documentation on the company's ERP system
Assist in vetting vehicle (and other asset) maintenance cost, job cards managements and other inventory/maintenance activities
Review daily financial reports... as part of revenue assurance and flag any irregularities
Ensure company compliance with relevant laws and statutes
Make recommendations on how to improve internal controls, reduce costs, enhance revenues, and improve profits
Assist with payroll audit as required.
Review, analyze and confirm imprest accounts for reimbursement; query irregularities if any
Pre and post payment audit of all payment vouchers and petty cash vouchers
Carry out physical spot checks of cash, stock and equipment across various offices and outlets
Monitor inventory procurement, supply, usage of stock e.g. diesel, spare parts e.t.c across various offices and outlets
Confirm the physical existence and good working conditions of the company's assets across all assigned offices and outlets
Liaise with internal stakeholders to resolve issues and advice appropriately
Witness sales of used and scrapped items at the terminals
Carry out special investigation as assigned or required

Selection Criteria

First degree in Accounting or related field
2 years’ relevant experience
Experience from an Audit Firm is an added advantage
Proficiency in the use of SAGE and other accounting software.
Advanced computer skills on MS Office, accounting software and databases
Ability to manipulate large amounts of data and to compile detailed reports
Proven knowledge of auditing standards and procedures, laws, rules and regulations
High attention to detail and excellent analytical skills
Sound independent judgement more

Job Description
We are seeking to hire a Human Resources Business Partner to join our HR department and help develop and implement successful recruiting strategies while aligning with the business strategies.
The ideal role holder will have extensive experience in full cycle recruitment and demonstrated ability to perform the full spectrum of HR activities.
Ultimately, you will serve as a... partner to the business, ensuring we attract, motivate and retain the most qualified candidates who cover our hiring needs, meet our long-term objectives and add to our company culture.
Responsibilities

Partner with hiring managers to identify current and future personnel needs
Determine optimal job advertising mix, including job boards, careers pages and social networks
Review job descriptions to ensure they capture role requirements and use inclusive language
Guide hiring managers on interviewing and evaluation methods
Prepare and monitor turnover and retention rates (company-wide and by department)
Oversee onboarding for new hires
Develop and deploy candidate experience surveys
Write contracts for promotions, transfers, and new hires in collaboration with departmental heads.
Provide input on workforce and succession planning as well as business unit restructuring.
Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview.
Consult regularly with management and provide guidance when appropriate.
Collaborate with team to develop policies, programs, and solutions.
Analyze data trends and metrics to inform business decisions.
Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.

Requirements:

First degree from a recognized institution
Membership of recognized professional body (e.g., CIPM) is highly preferred
Proven work experience as an HR Business Partner, Recruitment Business Partner, HR Generalist or similar role
Thorough knowledge of labor legislation
Excellent verbal and written communication skills
Understanding of full cycle recruiting more