Key Responsibilities


Prepares and serves refreshments for staff and clients at agreed times or as directed by the team leader
Provides clients’ personal hygiene by giving bedpans, urinals, baths, assisting with travel to the bathroom; helping with showers and baths
Provides for activities of daily living by assisting with serving meals, feeding clients as necessary; ambulating, turning,... and positioning clients; providing fresh water and nourishment between meals
To support clients through the provision of vocal local techniques during procedures
Maintains and documents petty cash usage under the supervision of the centre manager
To conduct reception area activities including client registration
To conduct data entry and clerical tasks
Ensures cleanliness of the entire facility by cleaning as instructed by the centre manager
Follows all aspects of the infection prevention protocol and assist in Infection Prevention activities as directed by the centre manager
Ensures that theatre and bed linen is clean, pressed and available at all times
Keeps the kitchen clean and neatly arranged ensuring that utensils and cutlery are accounted for and hygienically kept
Runs errands as requested by the Centre Manager, such as banking daily income and buying items from petty cash, and provides the required receipts
Supports the Centre team members by assisting to sterilize equipment and assist in the procedures as requested by service providers
Maintains work operations by following standard operating procedures and policies
Protects organization’s values by keeping patient information confidential
Maintain high level of infection prevention including appropriate segregation and disposal of waste.
Updates job knowledge by participating in educational opportunities which include attending CMEs
Documents actions by completing forms, reports, logs, and records as required.
Accurate and systematic registration of clients’ details into the electronic health records systems. 
Balances daily cash accounts at the end of end of each day in the hospital.
Correct billing of cash and credit (NHIF and private health insurance) clients. 
Liaise with the finance team to resolve any discrepancies in daily transactions. 
Maintains all accounting records and ensures discrepancies have been reported and resolved with the line manager. 
Makes daily, weekly and monthly reconciliation and transaction reports, 
Verifies insurance acceptance and benefits by reviewing and recording insurance claims.


REQUIREMENTS

Qualifications


Minimum ‘O’ Level qualification
Tertiary qualification in business studies, customer care, front office management, or similar will be an added advantage.


Skills 


Minimum 1 year in office administration
Possess basic computer skills and experience in MS Office
Demonstrated high attention to detail and ability to follow through tasks to completion
Punctual and reliable
Good organisation and prioritisation skills
Ability to work with less supervision and initiative
Trustworthy and responsible. more

Key Responsibilities


Prepares and serves refreshments for staff and clients at agreed times or as directed by the team leader
Provides clients’ personal hygiene by giving bedpans, urinals, baths, assisting with travel to the bathroom; helping with showers and baths
Provides for activities of daily living by assisting with serving meals, feeding clients as necessary; ambulating, turning,... and positioning clients; providing fresh water and nourishment between meals
To support clients through the provision of vocal local techniques during procedures
Maintains and documents petty cash usage under the supervision of the centre manager
To conduct reception area activities including client registration
To conduct data entry and clerical tasks
Ensures cleanliness of the entire facility by cleaning as instructed by the centre manager
Follows all aspects of the infection prevention protocol and assist in Infection Prevention activities as directed by the centre manager
Ensures that theatre and bed linen is clean, pressed and available at all times
Keeps the kitchen clean and neatly arranged ensuring that utensils and cutlery are accounted for and hygienically kept
Runs errands as requested by the Centre Manager, such as banking daily income and buying items from petty cash, and provides the required receipts
Supports the Centre team members by assisting to sterilize equipment and assist in the procedures as requested by service providers
Maintains work operations by following standard operating procedures and policies
Protects organization’s values by keeping patient information confidential
Maintain high level of infection prevention including appropriate segregation and disposal of waste.
Updates job knowledge by participating in educational opportunities which include attending CMEs
Documents actions by completing forms, reports, logs, and records as required.
Accurate and systematic registration of clients’ details into the electronic health records systems. 
Balances daily cash accounts at the end of end of each day in the hospital.
Correct billing of cash and credit (NHIF and private health insurance) clients. 
Liaise with the finance team to resolve any discrepancies in daily transactions. 
Maintains all accounting records and ensures discrepancies have been reported and resolved with the line manager. 
Makes daily, weekly and monthly reconciliation and transaction reports, 
Verifies insurance acceptance and benefits by reviewing and recording insurance claims.


REQUIREMENTS

Qualifications


Minimum ‘O’ Level qualification
Tertiary qualification in business studies, customer care, front office management, or similar will be an added advantage.


Skills 


Minimum 1 year in office administration
Possess basic computer skills and experience in MS Office
Demonstrated high attention to detail and ability to follow through tasks to completion
Punctual and reliable
Good organisation and prioritisation skills
Ability to work with less supervision and initiative
Trustworthy and responsible. more

ABOUT THE ROLE

MSI Reproductive Choices Kenya is an NGO registered in Kenya as a local implementing partner of MSI Reproductive Choices, a UK charity. We deliver quality sexual and reproductive healthcare, family planning and other women’s health services to millions of the world's poorest and most vulnerable women. We want to make sure that women have a choice when it comes to having children... and that death by unsafe abortion is reduced.

Receptionist will be responsible for handling front office, and accounting roles at the centres.

It is the responsibility of this role is to further our goal of MAKING CHOICE POSSIBLE for every Kenyan.

The post holder commits to and is held accountable to MSI Reproductive Choices core values:

Front Office Responsibilities


Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Preparation insurance claims for submission and maintenance of relationships with third party payers.
Answering, screening and forwarding incoming calls.
Receiving and sorting daily mail.
Listening to client complaints and escalating promptly to the Centre Manager
Maintains and documents petty cash usage under the supervision of the centre manager.
Documents actions by completing forms, reports, logs, and records as required.
Protects organizations values by keeping patient information confidential.
Maintains workflow by following standard operating procedures and policies.
Maintains work operations by following standard operating procedures and policies.
To conduct data entry and clerical tasks.


Accounts Responsibilities


Accurate and systematic registration of clients’ details into the electronic health records systems.
Balances daily cash accounts at the end of end of each day in the hospital. Maintains petty cash and receives approvals from the line manager to spend.
Correct billing of cash and credit (NHIF and private health insurance) clients.
Liaise with the finance team to resolve any discrepancies in daily transactions.
Maintains all accounting records and ensures discrepancies have been reported and resolved with the line manager.
Makes daily, weekly and monthly reconciliation and transaction reports,
Verifies insurance acceptance and benefits by reviewing and recording insurance claims.
Collaborate closely with the Care Assistant to consistently deliver client-centred care.


Other  Responsibilities


Updates job knowledge by participating in educational opportunities which include attending CMEs
To support clients through the provision of vocal local techniques during procedures when required.
Follows all aspects of the infection prevention protocol and assist in Infection Prevention activities as directed by the centre manager
Ensures cleanliness of the entire facility by cleaning as instructed by the centre manager upon request.


REQUIREMENTS

Qualifications


Minimum Certificate/Diploma qualification in Front office Management
Tertiary qualification in Accounts, business studies, customer care or similar will be an added advantage.


Skills


Minimum 2 year in office administration and accounting (Preferably in a hospital setting)
Possess advanced computer skills and experience in MS Office
Demonstrated high attention to detail and ability to follow through tasks to completion.
Punctual and reliable
Good organisation and prioritisation skills
Ability to work with less supervision and initiative.
Trustworthy and responsible. more

OBJECTIVES:

The Finance Assistant is responsible for assisting the Regional Finance Officer with safeguarding the assets (financial and physical) of MSI Nigeria against fraud, loss, or misuse.
The Finance Assistant will assist the RFO in ensuring that any money expended in the field is done in accordance with Generally Accepted Accounting Principles and MSI Nigeria policy. The Finance... Assistant is aware of, and adheres to, MSI Nigeria procurement integrity standards in all activities.

OVERALL RESPONSIBILITIES:

Follow up on Staff advances to ensure timely retirements.
Prepare, and/or verify all payment schedules and travel claims, for accuracy and completeness.
WHT/statutory remittances before the due date on a monthly basis.
Receive Inventory into Store, update BIN Cards, and Issue Stock from store to TMs.
First-level review of Third-Party, Hotels, and Vendors Payments; for completeness and accuracy.
Other duties as assigned.

REQUIRED QUALIFICATIONS:

One Year post-NYSC experience in Finance related field.
First Degree in Accounting or Banking and Finance
Student Member of ICAN is an added advantage.
Excellent analytical and Coordinating skills.
Written and Oral Communication Skills
Proficiency in the use of Microsoft Office.
Office Management and Administrative Skills.
Pro-choice.

Note: There are no relocation allowances available for this position. more

The Director People and Development, reporting to the Country Director and a member of the CMT, is accountable for development and delivery of HR strategy in organisational design and change; oversight, control, benchmarking and advice on pay and benefits; oversight and management of employee records and supporting systems; employee support and management; and recruitment, selection and retention;... employee performance management and grievance and conflict resolution.
Key Responsibilities
Activities include:

Clear objectives cascaded and aligned with the P&D team OGSM.
Day to day management of team issues.
Clear workplans communicated across the team.
Individual support, development and succession planning.
Budget oversight and management of the whole-team’s activities.
Efficient collaboration and mutual support.

Provide strategic advice and senior level support to Country and Senior Management Teams on  workforce planning and change management processes and criteria. Activities include:

Advise on optimal organization structure and provide guidance on job banding, salary ranges,  benefits and cost to company financial considerations.
Ensure MSK is compliant with employee legislation and tax requirements.
Development, roll out and activation of HR and Admin policies in line with MSK vision, mission and values.
Support and guide on HR operations processes within your purview.
Negotiating employment and other legal contracts
Oversight and checking of all legal agreements and contracts in particular rental, HR contracts, services and goods contracts relating to HR and Admin.
Mapping and action planning for timely management of all legal agreements.

Oversee and support the recruitment function for MSK. Activities include:

Ensure that the team and stakeholders have required information and resources to advertise a role.
Manage the recruitment process efficiently and effectively.
Provide a positive stakeholder experience and that MSK is successful at attracting and securing talent  into the workforce. 
Ensure that the processes are transparent and that internal development opportunities are maximized. 

Oversee the annual performance review process. Activities include:

Oversee establishment of OGSMs against each support service areas to support performance monitoring.
Ensure managers and line reports have appropriate tools and if required training to have constructive  and helpful performance reviews and assessments.

Qualification

Master’s degree in Business Administration, HR or in any related disciplines.
Registered with a relevant professional body.

Skills

Experience in an INGO at a senior managerial position.
Strong leadership skills and ability to inspire and engage a team for high performance.
Highly systematic and organised to ensure tight management of systems and record keeping.
Excellent communication skills for negotiation and conflict resolution.
Proven experience in establishing and achieving team goals and deliverables with systematic planning and KPIs.
Budget management.
A skilled negotiator.
A clear attention to detail.

Personal Attributes

Pro choice.
Approachable with strong interpersonal & listening skills together with the ability to empower their team.
Strategic thinker, excellent analytical skills.
Results oriented with a record of delivering targets.
Self-motivated and a self-starter.
The highest levels of integrity, strong ethical attitude.
Excellent leadership and management aptitude leading diverse teams at a distance.
Strong commitment to the goals and vision of the Marie Stopes Kenya
Interest in public health, particularly sexual and reproductive health.
Flexibility to operate in a changing environment.
Able to communicate effectively (both written and oral) at all levels more

Qualifications

Bachelor’s degree in science, public health, economics, mathematics, social science, or related discipline with demonstrated high grade is essential.
At least one year of experience in an M&E, analytics, or information systems management, either in the commercial or non-governmental sector is essential.
Experience of quantitative data analysis and report writing is... desirable.
Experience in health research, especially reproductive health is preferred is desirable.
Experience with data management. Knowledge of Stata, SPSS, SAS, R, or any statistical package is highlydesirable.
Experiences in developing digital data collection tools is desirable.

Skills

Advanced Microsoft Excel skills to create analytical tables and graphical outputs and develop tools to streamline data capture, analysis, and presentation is essential.
Aptitude with statistical analysis software (e.g. SPSS, SAS, STATA, R) is desirable.
Good communication skills in English for report writing and presentation as well as strong persuasion and negotiation skills, and able to explain complex RME concepts to non-experts is essential.
Survey data management skills (e.g. KoBO collect, Epi Data, Epi Info) is desirable
Qualitative/market research (interviewing skills, qualitative analysis skills) is desirable.
Project management skills is desirable. more

Key Responsibilities Measure
Leading an integrated team, this post has the following key responsibilities with related deliverables:

Develop and implement marketing strategies to drive client footfall to MSK clinics and maternities, in collaboration the Channel Lead
Proper MSK brand positioning, brand recognition and visibility across all service channels.
Optimise and adapt global client... feedback tools for MSK channels.
Managing agency relationships 

Management of the “Marketing Mix” 
Activities Include:

Design MSK Brand Manual aligned to global brand manual and adapt global campaign materials for the Kenyan context. The brand manual will include all materials, designs, logos and brand colours that communicate the brand of Marie Stopes Kenya
Continuously update the brand manual with additional items as need be

Managing Agency Relationships
Activities include:

Establish and sustain partnership with local media houses, creative hubs and other stakeholders to be partners in advocacy for our business
Liaising with events coordinators and both national and local media houses to maximise visibility at conferences, launches, receptions and exhibitions, including compiling services and literature to display or demonstrate in such forums.
Coordinating with media houses to secure participation of MSK in debates on both audio and visual platforms as well contribute in articles in print media on matters relating to sexual reproductive health.
Sourcing and securing sponsorships (both financial and non-financial) for marketing initiatives from our partners to help promote MSK work.

Qualifications

Bachelor’s degree in Marketing or related field
Qualified chartered marketer, post-graduate qualification in marketing or additional professional qualification.
Experience in healthcare public relations and marketing management is vital.

Skills

At least 5 years’ relevant experience.
Understanding of the issues surrounding provision of sexual and reproductive healthcare services and products.
Understanding and working knowledge of the major policies/issues related to BCC and sales and marketing of pharmaceutical and sexual and reproductive health care services and products, at global and national level.
Significant sales and distribution management experience, preferably gained in the pharmaceutical or sexual and reproductive healthcare industry.
Demonstrated team management and leadership experience.
Must have experience in working in/ with national programs.
Track record in implementing strategies and tactics with high return on investment, achieving sales, financial and non-financial targets.
Excellent interpersonal/communication skills – both oral and written
Excellent Analytical and organizational skills
Proven ability to interpret verbal, written and numerical data
Proven ability to ‘sell’ ideas, concepts
Negotiation skills
Content design skills more

Key Responsibilities

Act as the first and final point of contact for the clients visiting MSK centres.
Register and issue clients with a client registration card to be used in service provision at MSK Centres.
Ensure completeness in data entry while capturing client data i.e. referral source, consent for feedback.
Ensure all client information is kept confidential at all times and stored... appropriately.
Bill clients appropriately and provide official receipts for payments made before service uptake.
Reconciling services offered to MSK clients as recorded in the client registration cards against client recording system.
Prepare and submit daily reconciliation reports for actual clients visits against E-HR registered clients, E-HR offered services against actual services paid for and reported services numbers against stock utilization.
Prepare stock movement and reconciliation schedules.
Prepare, review and monitor centre service income report for Centre Manager sign-off.

Knowledge, skills and attitudes
Qualifications:

Bachelor’s degree or Diploma in Finance or Business related field

Skills:

Proven cashier experience
Experience working with MSK as a consultant (desirable)
High regard for confidentiality
Strong data analysis and reporting skills
Good communication skills
High level of attention to detail
Good organisation and prioritisation skills
Trustworthy and responsible more

Qualifications:

Diploma in Procurement and Logistics, Business Administration or a similar field

Skills/Experience:

Proficiency in Microsoft Office, Inventory and Warehouse Management Software
Strong communication and negotiation skills
Good analytical and strategic thinking skills
Supervisory skills
Problem-solving skills
Business acumen
Detail oriented
Organization... skills
Attention to details more

The position has the following key responsibilities:

Maintenance of Support Office cleanliness and orderliness
Provide administrative support to team members.
Maintenance of Inventory and stock take of the office supplies

Qualifications:

Tertiary qualification in business studies, customer care, front office management, or similar will be an added advantage

Skills:

Minimum 1 year... in office administration
Possess basic computer skills and experience in MS Office
Demonstrated high attention to detail and ability to follow through tasks to completion
Punctual and reliable
Good organisation and prioritisation skills
Ability to work with less supervision and initiative
Trustworthy and responsible. more