Description


We are strengthening the team and looking for a Director of Site Reliability Engineering (SRE) to lead our staff and ensure teams achieve our goals, towards our mission of providing the essential infrastructure for free knowledge.
Wikimedia Foundation’s SRE teams are responsible for ensuring our global top-10 web site Wikipedia, its sister projects and other public facing... services are healthy, and for developing its infrastructure, platform and services further in the enablement of Wikimedia Foundation’s mission.
The SRE sub-department as a whole comprises over 50 creative and talented staff members who are globally distributed, organized into seven teams each with their own scope and focus area.
The role reports to the VP of Site Reliability Engineering & Security.


Responsibilities


Your first priority: Lead multiple SRE teams in keeping Wikimedia’s sites and services (including Wikipedia) running responsively, reliably and securely, including protection against and response to outages, data loss or breaches, and accommodation and implementation of Wikimedia’s Movement Strategy.
Your second priority: Partner with engineering teams at Wikimedia to set direction and build platforms enabling transformative changes to Wikimedia’s user experience while ensuring appropriate operational review and support along the way.
Your foundation: An amazing Site Reliability Engineering team that’s taken us to serving billions of users a month with passion, ingenuity, solid engineering practices and duct tape. Nurturing, growing, trusting and developing this team and its leaders is key to success in this role.
Your values: You care about free and open information, and are committed to finding solutions to engineering problems in line with our guiding principles. You share our values and work in accordance with them.


Qualifications


8+ years experience in Site Reliability Engineering, Technical Operations, or similar infrastructure engineering roles
5+ years of experience in people management, leading infrastructure teams responsible for high-traffic websites or large-scale online services
Track record of managing, inspiring and mentoring multiple managers and engineers, and aligning them across the organization and in the community
Experience with designing and leading engineering team practices and interfacing SRE with other design, product and engineering teams tasked with continuous delivery of functionality
Good understanding of infrastructure technologies and architectures at high level, and an ability to lead and challenge engineers in setting technical direction
Experience in managing large-scale projects involving high-level application platforms to low-level networking and compute infrastructure
Experience developing and tracking department and project budgets
Experience in globally distributed, high-traffic environments, preferably with both on-premise bare-metal and cloud based infrastructure
Familiarity with open source development and community practices. Experience adopting/integrating open source solutions.
Familiarity with large website application architectures including caching layers, storage scaling concepts, network infrastructure, monitoring systems, etc.
Ability to travel 2-3 times a year
Ability to work flexible hours with an organization spread across several time zones.


Pluses:


A track record of modeling and shaping best community, open source and development practices
Experience with highly geographically distributed (remote) teams and follow-the-sun operations is a major plus. Personal cross-cultural experience (having lived, or worked internationally) helps as well.
Deep understanding of and hands-on technical expertise in relevant open-source software and infrastructure technologies
Experience in negotiation & RFPs for infrastructure & data center service contracts, equipment purchases, peering agreements, SaaS services, etc.


Remuneration


The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture.
The anticipated annual pay range of this position for applicants based within the United States is US$172,976 to US$269,298 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay.
For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants.
The compensation for a successful applicant will be based on their skills, experience and location. more

Summary


The Wikimedia Foundation is looking for a Staff Security Software Engineer to join the Product Security team to build new security technologies to protect Wikipedia and our other projects.
This is a very hands-on engineering role working alongside our other security team members to design and code new features to protect and reassure our users and to ensure the platform remains... resilient against attacks.
YOU ARE ...a smart developer with experience building security features in large-scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications.
You have a passion for the WMF mission. We do (almost) everything publicly and the work we do touches thousands of editors every day.
You will be working primarily on our MediaWiki platform which powers Wikipedia. As a top 10 website, we must meet stringent performance standards while addressing new security challenges such as supporting modern authentication technologies, detecting and preventing platform abuse from bots, and planning and rolling out improvements to our security architecture by defending against emerging security threats.


Responsibilities

You are responsible for:


Help design and build MediaWiki security capabilities
Mentor and lead a security development team
Review and deploy security features developed by the Foundation and community members
Work with other development teams to ensure that they make safe architectural and implementation choices
Perform security maintenance and address technical debt in security-critical components
Provide support for application security incidents and operations


Requirements

The right person is better than the right set of experiences, these are the traits we’ve identified that make great additions to our team so far:


+8 years of experience in the software engineering area with a focus on security
Ability to work effectively in a modern, object-oriented PHP code-base
Experience developing client-side JavaScript
Experience in developing secure software or security-related product features
A strong interest in working with a talented security team and learning more specialist security skills such as exploiting and mitigating application-level vulnerabilities
Patience in explaining security issues and their implications on privacy and risk to non-technical audiences
Sensitivity to the security challenges faced by participants in a large, international project
Experience using Linux at the command line for tasks related to web application development and deployment
Ability to maintain focus when working remotely


Additionally, we’d love it if you have:


Experience working on anti-abuse mechanisms such as CAPTCHA and bot detection
Previous experience building security countermeasures against attacks on technologies at the web, backend, and database level
Experience finding and fixing security bugs and reviewing code for security gaps
A working knowledge of threat modeling and secure design patterns


Remuneration


The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture.
The anticipated annual pay range of this position for applicants based within the United States is US$129,347 to US$ 200,823 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay.
For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants.
The compensation for a successful applicant will be based on their skills, experience and location. more

Statement of Purpose


The Wikimedia Foundation is looking for an experienced Software Engineer to support a project in the product department on a temporary basis for a period of 8-10 weeks. 
This role is an hourly paid position, with payments structured around pre-determined milestones to ensure clear expectations and progress tracking.


Scope of Work


The engineer will support... our “New Engagement Experiments“ effort, reporting to product design management.
You will collaborate with product design, communications, and other engineers – building and deploying software experiments that explore ways to invite more interaction and learning with Wikipedia content.
The focus of this work will be a time limited ‘daily play’ web-based game, utilizing Wikipedia content.


Key Responsibilities


Acting as a thought-partner on a small cross-functional team
Developing highly interactive experimental solutions for mobile web
Working independently with minimal engineering support
Using third-party and Wikimedia APIs
Staying informed about new technologies and platforms
Instrumenting components for monitoring and analysis
Recommending improvements to R&D infrastructure
Collaborating with design and engineering teams


Deliverables


Specific deliverables and timelines for these deliverables will be defined by the Project lead at the start of the contract. 


Outcome and Performance standards


This work will be overseen by a Design Manager, who will be responsible for reviewing the deliverables and ensuring they meet our standards.


Requirements

The ideal candidate should have:


5-8+ years of professional software development experience
Experience with cross-functional teams and new product development
Ability to work in a self-driven, lean environment
Quick adaptability to new codebases and technologies
Experience integrating third-party API services
Mobile web  development skills, including frontend frameworks (Vue.js or React), as well as API development and integration.


Additional desired qualities include:


Strong belief in Wikimedia's principles of using technology ethically
Willingness to iterate quickly and pivot strategically
Background in mobile game development 
Clear communication skills in both synchronous and asynchronous channels
Cloud environment experience (preferred)
Open source contribution history (preferred)


Remuneration


The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture.
The anticipated annual pay range of this position for applicants based within the United States is US$52/hour  to US$75/hour with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay.
For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants.
The compensation for a successful applicant will be based on their skills, experience and location. more

You are responsible for:

Consistency: Building consistency and increasing discoverability and centralization of Foundation communications aimed at the movement.
Storytelling: Conceiving of creative, accessible and translatable storytelling methods across a variety of different mediums and across a broad range of topics, from product development to governance to political advocacy and... more.
Connections: Connecting with movement members across cultures to understand how the Foundation can best support and showcase their work.
Event organizing: Supporting the organizing of and communications around community events, including our global annual flagship event, Wikimania.
Board communications: Supporting leadership, including the Board of Trustees and executives, in connecting with the movement through convenings and communications.
Metrics: Measuring and reporting on success towards established goals.
Team support: Supporting the larger Movement Communications team, as well as the Communications Department, on movement-facing communications.
Any other work as delegated by the Movement Communications Team leadership.

Skills and Experience:

2+ years of experience in multicultural and multilingual communications.
Experience building relationships with a range of stakeholders and delivering projects to meet diverse stakeholder needs.
Background in journalism, community or political organizing, advocacy, mission-driven communications, or any similar field.
Experience telling compelling stories in a range of formats on a variety of topics.
Experience with different forms of content creation, including graphics and basic audio and video content.
Experience measuring the success of community engagement initiatives and making adjustments to maximize impact. more

Summary



The Wikimedia Foundation is looking for a Senior Software Engineer to join our Abstract Wikipedia team, reporting to product engineering management. As a product software engineer, you will be responsible for software engineering for our product user experiences. In this role, you will work in a mostly-remote environment, where we value teamwork and a consensus-oriented approach.... You get to write open source code for collaborative experiences supporting over a billion users, and you get to do it at a place that believes we're all more successful when everyone has a good work-life balance.



You are responsible for:

Improving the Wikipedia product experience
Iterating on new products and features through collaboration with designers and product managers
Writing multilingual and accessible JavaScript, CSS, and PHP
Creating and maintaining internet APIs with server scripting languages
Instrumenting components to monitor feature and quality characteristics
Leveraging caching and persistence technologies

Skills and experience:

5+ years related professional experience in functional programming or OOP
Experience building user-friendly features and software components with good performance
Focused software engineering: you enjoy writing unit and integration tests, proactively addressing security and code review feedback, and thoughtfully balancing architectural tradeoffs

Qualities that are important to us:

A desire to make meaningful contributions to knowledge equity, free culture, and open access
An emphasis on communicating clearly in both synchronous and asynchronous channels

Additionally, we'd love it if you have this:

Fluency in one or more regional languages in Africa, Asia, or Latin America
Experience developing for markets in Africa, Asia, or Latin America
Practical skills with Vue.js or React
Project work in data science, machine learning, AI (especially on natural language)
A history of open source contribution
Bachelor's, master's, or doctorate degree in computer science, management information systems, or STEM field (or equivalent certification)
Familiarity with Wikipedia / wikitext / markdown editing or content management systems (e.g., MediaWiki, Drupal, WordPress). We grow and care for MediaWiki and Wikimedia specific services. MediaWiki is an open source, PHP, MySQL, and JavaScript web application that powers Wikipedia and other Wikimedia Foundation websites. It has been incrementally developed for over 15 years to become a richly featured wiki engine and the basis for hundreds of extensions and skins, and has a vibrant volunteer community. Our services layers utilize a number of technologies.

The following team is actively seeking candidates:

Abstract Wikipedia: We are building a new programming system, Wikifunctions, where a community will be able to write and arrange code functions in a multilingual way with multiple programming languages (Python and JavaScript to start, as well as with a low-code / no-code GUI). This will be a production grade function-as-a-service platform for Wikimedia volunteers to utilize as we work toward the larger initiative of symbolically generating natural language in all of Wikimedia's supported languages for Wikipedia. We are a dedicated group of diverse folks who build our values of feminism, decolonialism, and psychological safety into our everyday work. We work in a collaborative, high trust, high-empathy environment more