Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

Scope of Work

The firm shall also be able to carry out other ad-hoc checks to support risk and compliance management activities in the market of operation. All ad hoc risk audits will be concluded and reported on within 48 hours. Some of the data points required at the providers shall include;
Footfall checks through stakeouts/discreet surveillance (the auditor or the personnel carrying out... this activity should be close enough to get an accurate recording of the footfall but not identified as carrying out such an activity by the subject) at the vicinity of the facility to tally the estimated number of clients visiting the facility. The data points provided shall include
Photos of premises visited to confirm surveillance is at the correct site.
GPS data of the site being monitored.
Description of clients seen walking in and out of the facility as well as the exact time this is observed.
Number of entrances monitored in this exercise.
The time when the surveillance is carried out including any breaks.
Footfall checks through sit-ins (The auditor shall have identified themselves to the facility and thus is monitoring while in the facility) at the facility to validate the number of clients enrolled on Tiko taking up services in specific days at the facility
Tiko facility branding compliance
Health records and data quality compliance of the facility
Other details as may be noted during this activities

Reports from both exercises shall also contain insights noted in the field during the audits.
TECHNICAL REQUIREMENTS
The qualified firm should exhibit the following:

Demonstration of experience and expertise of similar assignment with non-governmental organizations;
Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;
Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Triggerise;
List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.

EVALUATION CRITERIA
Proposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.

Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.
Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.
Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the country
Must be a registered firm in the country where they seek to provide the services.

Functionality evaluation criteria

Experience, Skills and Ability of Service Provider
Past experience in similar work of this nature.
Team member experience (accompanied by brief CV's).
Ability of the bidder to fulfill Triggerise’s requirements.

Weight: 30

Technical Approach and Execution Plan
Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW. more

The Job
The Risk Management Auditor is responsible for conducting risk assessments and preparing monthly and routine audit plans. You will execute the day to day risk tracking, reporting and follow up activities. Further to this, you’ll be responsible for:

Executing the audit and investigations plan activities assigned to you, and highlighting areas for improvement on internal... controls. 
Communicating the audit and investigation findings to both internal and external parties with a view of improving compliance
Supporting in the development and implementation of audit processes and procedures, and creating contingency plans to manage crises. 
Conducting risk assessments to define and analyze possible risks.
Implementing appropriate follow up mechanisms to ensure that agreed audit recommendations are implemented. 
Documenting the audit process, preparing reports and presenting recommendations. 

About you
You are someone who pays attention to detail and has excellent analytical skills. You have an extremely thorough approach to their work, and ensure that tasks are followed up on and completed in a timely manner.
Requirements

3+ years experience in a similar area
Experience in conducting fraud investigations, internal audits or process reviews
Bachelor's degree in Accounting, Business Management or any related field
Risk related certification such as CPA, CIA or CFE are desirable but not mandatory
The ability to communicate clearly and concisely, including when reporting your findings.
You can collaborate with multi-functional teams and are able to offer practical solutions where necessary. more

The Job
The Ecosystem Supporter will work closely with all actors across Triggerise Ecosystems to tackle any first line non-technical questions that they may have. You and your team will also visit ecosystems across the country to do regular in-person check ups with actors. You'll also be responsible for:

Responding to questions asked by actors across ecosystems via phone, internet and other... sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team. 
Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
Coordinating activities with other field teams to ensure that work runs smoothly and effectively. 
Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 

About you
You are tech-savvy and proficient in mobile, messaging and use of applications. You have brilliant interpersonal skills and are able to work well in a team. You're a problem solver, who has the ability to innovate and improve the way that work is done. 
Requirements

Based in Homabay, Kenya.
A degree or relevant working experience in a similar field.
2-3 years of working experience in a similar area.
You are approachable and work well in a team. more

The Job
As a Virtual Pro, you will communicate with our young user base (aged 15-24) via phone calls, providing information about Tiko membership and SRH services, answering queries, and collaborating with colleagues to ensure smooth operations. Your role will be critical in gathering feedback from platform users before implementing a tech solution, by identifying non-compliant voices and... flagging mobilizers engaging in misconduct.
Requirements

A Bachelor's degree in Marketing, Communications or a related field.
At least 1 year of experience working in a call center or customer service environment.
Excellent verbal communication skills with the ability to connect with and engage our young user base.
Proficiency in MS Office, with experience using Google packages being an added advantage.
Must be based in Nairobi, Kenya. more

The Job
The Risk Director will develop and execute a comprehensive risk management strategy that will ensure fraud and other operational risks within Triggerise's platforms are prevented, detected, and effectively addressed. As the Risk Director, you will also be responsible for:

Develop and articulate a strategic risk vision that aligns with Triggerise's overall goals and objectives, ensuring... the prevention of fraud and other operational risks, timely detection of issues, and providing guidance to the organization in this area.
Proactively participate in the design of our offers and systems to ensure that they are built in a way that minimizes the risk of fraud and other operational risks, by collaborating with cross-functional teams and providing strategic recommendations.
Establish an industry-leading risk management framework that includes an optimal mix of possible fraud detection tools and risk mitigation strategies, which will identify possible fraud and other operational risks within our ecosystem.
Build and maintain relationships with key stakeholders, including donors, regulators, and external partners, ensuring that reporting of incidents and general risk-related data is timely, accurate, and of high quality, while also managing reputational risk for the organization.
Lead, manage, and develop a high-performing team of risk management professionals, creating a positive work environment that fosters innovation, collaboration, and continuous improvement, while also aligning with Triggerise's values and culture.

About You
You are a visionary leader who can develop and execute strategies to manage risk effectively. You pay attention to detail, have excellent analytical skills, and have a thorough approach to your work. You lead by example, and your strength of vision ensures that goals are reached. You can communicate clearly and concisely, including when reporting your findings. You can collaborate with cross-functional teams and offer practical solutions when necessary.
Requirements

6+ years of experience in a risk management position.
A finance or risk-focused qualification.
Excellent communication and analytical skills.
Proven ability to collaborate with cross-functional teams and provide practical solutions.
Experience leading, managing, and developing teams.
Strong project management and problem-solving skills. more

The Job
As the Data Analyst, you will use data analysis, visualization, and data modeling techniques to provide insight, identify trends to recommend action for the Insights team, and assist operational departments in the successful execution of their programmes. You will also be responsible for:

Developing tools to analyse our data in order to identify trends, insights, and risks that will... support the Insights team in the day-to-day execution of their programmes.
Creating and maintaining data dashboards from local operations as well as other sources.
Turning your findings into clear reports and recommendations that will help local and global teams improve control over their processes. 

About You
You are someone who thinks logically and comes up with practical solutions in order to solve any issues. You have an eye for the smaller details, and ensure that tasks are followed up in a timely manner.
Requirements

Degree in relevant fields (Economics, Population Studies, Statistics, Mathematics, Public Health, or any other relevant social sciences degree) 
+4 years of experience working in a similar role
Proficiency in data analysis skills using Excel, R, STATA, SPSS, Tableau, Power BI, or other data visualisation software.
Work experience in the public health sector would be highly beneficial more

The Job
The M&E Specialist will design and execute a rigorous measurement and evaluation framework that ensures we effectively measure the impact of our programs. This framework provides the organisation with clear measures for success and articulation of our hypothesised pathway to impact. 

Working closely with others in the monitoring, evaluation, research and learning team, you design... frameworks that help us generate insights, including descriptive, diagnostic, and predictive analytics for a specific market of interest.
In collaboration with program managers, technical support, and research leads you’ll conduct regular data quality audits (DQAs) of the reported data. You’ll also maintain any standard health data information systems (HIS) such as DHIS if available
You ensure the quality of our data through supervision of data collecting activities as well as selecting and maintaining appropriate data platforms and technologies that capture and organise our data. 
 You’ll also train and support the organisation in how they can optimise use of data in their daily work as well as how to set up a programme or project that will deliver reliable, high quality data.

About you
You are a hands-on person that can independently identify our needs and then build and execute processes and systems that set us up for future growth. You are also able to translate them into real-world explanations and have the capacity to build good interpersonal relations that help you implement your findings.
Requirements

A degree or relevant working experience in a similar field.
3-5 years of working experience in a similar area.
Experience supporting counties in monitoring and evaluation focused on HIV and SRH areas.
You can oversee and structure complex processes.
You are fantastic with statistics, quantitative research, and data modeling.
Proven high-level proficiency in statistical analysis and management of large data sets using excel and SPSS. more

he Job
As a Graphic Designer at Triggerise, you will be responsible for creating visually stunning designs for our digital and print platforms. You will work closely with the Marketing team to ensure that all designs align with our brand guidelines and messaging.
Responsibilities:

Interpret briefs and conceptualise graphic and layout solutions
Design static media and user interfaces for our... app and its improvements in visually appealing graphics, layouts, and illustrations for our website, social media platforms, and other digital channels
Ensure high-quality design output, following good design practice
Develop engaging designs for various media ensuring design continuity across touchpoints. 
Collaborate with the Marketing team to create and implement creative campaigns to drive engagement and awareness
Develop a CI based on the guidelines for the corporate and consumer brand. 
Execute briefs within the CI to ensure that visual brand consistency is upheld through every deliverable. 
Stay up-to-date with design trends and techniques, and apply them to improve the quality of our designs

About You
As a passionate Graphic Designer, you have the ability to make a positive impact in the world through your creative designs. You thrive in fast-paced environments and have a proven track record of successfully managing multiple projects simultaneously. With your collaborative mindset, you're always ready to lend a hand to colleagues on other projects. Your regional experience and diverse design insights have equipped you with the skills necessary to deliver outstanding results, both for digital and print channels. 
Requirements

A bachelor's degree in Graphic Design or a related field (BA Graphic/Digital Media Design) 
A minimum of 5 years of experience in graphic design
Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
Competent with design and prototyping tools such as Sketch, Figma, Miro, Adobe Creative Cloud, InVision, Marvel
Experience in designing digital interfaces for Mobile apps
Experience in presenting and articulating your work to stakeholders
UI and Graphic Design
Concept Presentation 
Fluency in English more