JOB PURPOSE 


This role involves ensuring the quality of vehicles during the assembly process by conducting thorough inspections at various stages of production, managing documentation, providing real-time feedback to assembly teams, and implementing corrective actions to minimize defects and improve processes. If any issues are found, they are either rectified immediately or noted down and... escalated for resolution.


MAIN RESPONSIBILITIES OF THE JOB 

Operational Responsibilities 

Quality Control of Inline Assembly Processes and Workmanship:


Conduct inspections at various stages of vehicle assembly to ensure compliance with OEM specifications and quality standards.
Approve or reject components and assemblies based on quality criteria.
Identify and document defects found during the assembly process.


Assembly Documentation Management:


Print and issue each vehicle’s documentation to the assembly line.
Ensure assembly line technicians accurately fill in all details in the provided check sheets.


Data Collection and Analysis:


Collect data on inspection results and defect rates throughout the assembly line.
Analyze data to identify trends, root causes of defects, and areas for improvement.
Maintain detailed records of inspections and test results.


Feedback and Defect Rate Reporting:


Provide immediate feedback to assembly team members and supervisors regarding quality issues.
Prepare and submit daily defect reports to the Quality Assurance Coordinator and other relevant team members.
Communicate quality findings and recommendations to relevant stakeholders.


Process Improvement:


Identify opportunities for process improvements to enhance quality and efficiency in the assembly line.
Develop and refine inspection check sheets to ensure consistency in quality checks.
Collaborate with production teams to implement corrective actions and preventive measures.


Defect Reduction and RCA:


Conduct root cause analysis on severe and repetitive defects discovered during end-of-line inspections/product audits.
Implement corrective actions and monitor their effectiveness in reducing defects.
Ensure compliance with safety standards throughout the assembly process.


KNOWLEDGE, SKILLS AND EXPERIENCE


Minimum level of academic and professional qualification required to perform effectively in the role
Degree/Diploma in Mechanical Engineering (preferably Automotive, Production, or Manufacturing Engineering).
Certification in quality control is a strong advantage.
Proven experience in vehicle inspections in a busy automobile manufacturing plant.
Must be an experienced driver.
Minimum level of experience required to perform effectively in the role
Minimum of 2 years of experience in Quality Control, preferably in vehicle assembly.


WORKING RELATIONSHIPS

Internal customers 


General Manager
Production Manager
Logistics Manager
Quality Manager
Product Auditors
Quality Inspectors
Paint-shop Manager
Finance department
Human Resource Department


External Customers 


Customers
Dealers
Service providers
Special Product developers
OEMs


COMPETENCIES

Technical Skills


Basic knowledge of vehicle assembly and quality inspection processes.
Foundational automotive technical knowledge.
Understanding of basic assembly standards.
General knowledge of production sequences and processes.


Functional Skills


Solid analytical skills and attention to detail.
Ability to perform basic data analysis and reporting.
Problem-solving skills and a proactive approach to process improvement.
Ability to write reports.
Developing presentation skills.
Good communication and interpersonal skills.


Behavioral Skills


Business Acumen – Understands core business operations and industry trends, policies, and practices.
Flexibility and adaptability in managing various tasks.
Perspective – Can understand and discuss different aspects of an issue and foresee potential outcomes.
Basic technical learning – Ability to quickly understand new industry and product knowledge.
Quality decisions – Makes sound decisions based on analysis and judgment.
Problem solving – Uses logic and methods to find effective solutions for challenges, provides honest feedback.
Interpersonal skills – Relates well with people at all levels; self-aware.
Organizational positioning skills – Understands the organization’s structure and internal politics.
Energy and drive – Seizes opportunities, takes timely actions, and sees tasks through to completion.
Integrity and trust – Presents truth appropriately, keeps confidence, admits mistakes. more

We are looking to fill the position of the ICT – Support Associate. The role reports to IT Manager and based in Nairobi. The role provides support to end users for hardware, software and business applications.

Main Responsibilities of the Job;


Business Applications Support


Provide Level 1 technical support and assistance to end-users who interact with the ERP systems SAP,... Navision, Syspro, Synertrade, TALO, SAGE, Fleetwave, Pamoja Apps, Acacia System), addressing their questions, issues, and training needs.
Carry out periodic meetings with the business users to ensure customer satisfaction.


User Support

Provide timely and effective technical support to end-users, addressing hardware, software, and network-related issues through various channels, such as phone, email, or in-person.
Provide remote assistance to off-site users, troubleshooting issues and guiding them through solutions.
Diagnose and resolve technical problems, guiding users through step-by-step solutions and escalating issues when necessary.
Use problem-solving skills to identify recurring issues and implement preventive measures.


Service Desk Management

Logging and tracking support requests and incidents using a ticketing system.
Follow-up and closure of tickets within SLA (Service Level Agreement)


Hardware and Software Support

Ensure availability computers (desktops and laptops), printing services, audio visuals and terminal endpoints such as cash deposit machines, ETR machines, Queuing Systems
Assist with the setup, maintenance, and troubleshooting of computer systems, peripherals, and mobile devices.
Install, configure, and troubleshoot software applications and operating systems.
Assist in configuring and troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN.


Vendor Management

Collaborate with vendors and service providers to address issues, obtain support, and negotiate contracts or service level agreements.
Manage outsourced resources by ensuring that work is delivered as per contract SLA.


Training and User Education

Conduct training sessions and create user guides to help end-users effectively navigate and utilize the ERP system.


Project Management

Lead or contribute to ICT projects


Reporting

Avail reports within your domain as required by the Business




Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role ;


Bachelor’s degree in Computer Science/IT or any related field
1-year relevant working experience
Knowledge of Windows and network operations
Windows 7/8/10/11 clients support
ERP Administration more

We are looking for a Human Resources Assistant to support our growing team. If you’re passionate about HR and ready to make an impact, we want to hear from you!

Job Purpose

This role is responsible ensuring an effective implementation of group compliance policy, CFAO Mobility Kenya (CMK) compliance program and PACI-Internal control tool.

Main Responsibilities of the Job


Take responsibility for PACI in the mobility companies and across all business units
Take charge for development and implementation of Compliance awareness program
Guide... and supervise the internal audit and compliance officer
Take charge of the development and in the implementation of CFAO Mobility Anti-fraud, Anti-Bribery and Anti-Corruption program including the Reporting Concerns and Improper Conduct, Policy on Conflict of Interest, Whistleblowing, and Anti-retaliation policy
Review all contracts and Service Level Agreements (SLAs) before being signed by the company to ensure any compliance risks are identified and managed.
Conduct contract and SLAs compliance testing especially for high value & sensitive contracts and SLAs.
Review the existence of documents and processes at branches and divisions to ensure non-compliant departments and divisions are identified and supported in the development and implementation of appropriate documents and processes.
Routine internal control reviews and reporting of headquarters, branches and dealers based on the PACI controls.
Participate in stock counts (parts, vehicles) and review reports from the exercises to identify and address potential risk exposures.
Track the progress of remediation of control weaknesses identified by CFAO Internal Audit on PACI, self-testing, or controls assessment.
Organise Local Compliance Committee (LCC) meetings for CMK and Loxea and circulate meeting minutes with HQ.
Conduct due diligence including on member check for highlighted transactions
Liaise with HQ on compliance investigations


Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role


Bachelor of Commerce degree or related field
Postgraduate qualification in Risk and Compliance will be an added advantage
5 years of risk management / audit experience in supervisory position in an organisation of similar size and complexity
Good understanding of risk management and controls more

Job Purpose

The role is responsible for developing and implementing Talent Management strategies within the organization that enhance the identification, development and retention of high performing employees who promote a great organizational Culture.

Main Responsibilities of the Job


Develop and implement CFAO Mobility Kenya (CMK) Talent Strategy in line with the business... strategy.
Spearhead the attraction, development, engagement and retention of staff.
Play a key role in embedding the employer branding strategies leading to employer of choice recognition.
Design and manage multiple programs, processes and systems that enhance organizational effectiveness including talent reviews, succession planning, mentoring, coaching and internal mobility.
Maintain Talent management budget.
Spearhead the collection of data through Culture Surveys and implementation of action plans.
Manage organizational development, design and coordinate learning and development programs and processes.
Track training attendance, prepare reports and constantly review and update the existing training modules
Keep abreast of Learning & Development (L&D) global trends, developments and best practices to ensure alignment and implementation of best practices.
Ensure that program activities comply with all relevant legislation, professional standards and OEM global training standards.
Monitor analyse internal training programs to ensure uptake, alignment and reporting. This includes Team 54 and Team GP.
Ensure that CMK technical training programs are effective and efficient and meet the required technical training standards and business needs.
Develop and drive organizational culture alignment initiatives such as CFAO Pamoja, Digital Natives.
Liaise with CFAO HQ and CFAO Campus to ensure global alignment of Talent Initiatives.
Support the organizational efforts in establishing and implementing the Diversity Equity Inclusion initiatives to minimize biases at the workplace.
Measure effectiveness of the Academy’s programs, and track metrics such as participant satisfaction and performance improvement
Participate in the creation of training materials and programs, and soliciting/onboarding new Academy program suppliers
Initiate & Manage Technical Training Budget in line with annual program cycles
Communicate to stakeholders on the going-ons in the Academy programs.
Develop and drive & Support organizational culture alignment initiatives such as Employer Branding
Partner with the Corporate Responsibility team on initiatives that are delivered through the Academy


Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role


Bachelor’s Degree in Education, Organizational Development, Human Resources or related field
Higher diploma in Human Resources Management or its Equivalent
Certified Human Resources Practitioner
10 years’ experience in Talent Management, Learning and Development or Organizational Culture and Development more

Job description:


The purpose of the job is to increase the sales of our products and solutions through customer visits, proper reporting & close collaboration with the dealer. The job holder will report to Branch Manager - Kisumu.


Responsibilities for the job


Sale of new and used units Equipment Division Vehicles
Efficient use of SSI, DSSW/Product knowledge, E Learning and CRM... achieving 100%
Procure LPO and or payments of new sales deals
Attend Showroom traffic if necessary and spend over 80% of the time visiting prospects and customers
Attend to company events as and when required
Achieve monthly sales targets
Prepare and present quotations to prospective customers, keeping within authorized discounts
Delivery of new vehicles to customers
Collect market information on market trends and shifts to assist in accurate ordering of new models, and update our database
Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
Prepare quotations in a timely manner in line with the standard guidelines to assist close sales in a timely manner;
Create sales orders to facilitate timely invoicing
Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
Advise clients on financial packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimize customer complaints and enhance the closing of sales deals;
Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
Actively participate in promotional and customer training activities to market the company's products and services to increase product awareness for enhanced sales;
Provide information to management and the marketing team on market intelligence to assist gather information required to develop aggressive marketing and sales strategies for the Multibrand


Profile request:


Degree in sales and marketing or other relevant field
3 years' working experience in sales, ideally in the automotive industry more

Job description:


The purpose of the job is to increase the sales of our products and solutions through customer visits, proper reporting & close collaboration with the dealer. The job holder will report to Branch Manager - Kisumu.


Responsibilities for the job


Sale of new and used units Equipment Division Vehicles
Efficient use of SSI, DSSW/Product knowledge, E Learning and CRM... achieving 100%
Procure LPO and or payments of new sales deals
Attend Showroom traffic if necessary and spend over 80% of the time visiting prospects and customers
Attend to company events as and when required
Achieve monthly sales targets
Prepare and present quotations to prospective customers, keeping within authorized discounts
Delivery of new vehicles to customers
Collect market information on market trends and shifts to assist in accurate ordering of new models, and update our database
Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
Prepare quotations in a timely manner in line with the standard guidelines to assist close sales in a timely manner;
Create sales orders to facilitate timely invoicing
Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
Advise clients on financial packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimize customer complaints and enhance the closing of sales deals;
Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
Actively participate in promotional and customer training activities to market the company's products and services to increase product awareness for enhanced sales;
Provide information to management and the marketing team on market intelligence to assist gather information required to develop aggressive marketing and sales strategies for the Multibrand


Profile request:


Degree in sales and marketing or other relevant field
3 years' working experience in sales, ideally in the automotive industry more

Job description:


The ideal candidate will report tthe Finance Manager - Divisional Support and will be responsible for coordinating the Overall CFAMobility Kenya (CMK) Accounting on Leasing, Operational Control, Capex and Branch support.
The ideal candidate will be responsible for Operational Controllers in Nairobi, Coastal and West & Rift Regions.


Main responsibilities for the... role;

Managerial Responsibilities :     


Create and strengthen the Operational control team, tbuild a team with Business understanding and Analysts
Oversee the Finance support on Capex, Lease Accounting, Network and Operational Control
Preparation of the CMK Monthly Commercial Monthly Management Meeting (MMM) Report and Country Committee Reports


Network Support


Hold monthly Divisional Business Review meetings with Branch & Brand Managers based on Profit and loss reports provided by the reporting team and other Financial Key Performance Indicators (KPI) Areas 
Reviews the Network Work in Progress (WIP) Reports & Yard Recon Reports tensure that Action Plans are Implemented
Reviews the Network Perpetual Parts stock takes and shares the report on the effectiveness of the control
Ensure full PACI controls implementation on all Networks & in Asset Management
Expenses Support
Foster a culture of cost consciousness throughout the organization
Oversees the Communication link for all expense queries across the business including allocation basis. 
Coordinates the Detailed review of all Divisional & Network expenses and seek clarification on any issues with the reporting team and advice tthe business
Reviews the Annual insurance premiums Expenses as prepared by the Admin team, confirms correctness of the insured values ​​and necessity of the Annual Premiums Costs


Operational Support 


Coordinate the Operational Control Participation in the monthly consumables count and review Explanations
Reviews and reports on weekly basis the WIP aging across all branches, follows up on action implementation
Review Warranty jobs, Account & Warranty Process tensure all processes are as per the SOP 
Review internal expense accounts report and follow up for any cases that are not aligned tDelegation of Authority (DOA) / guidelines
On a monthly basis coordinates checks across key branches tensure units billed are all delivered 
Reviews the Branch order intakes tconfirm conformity tsales Standard Operating Procedures (SOP) and deposit % Adherence 
On a monthly basis, ensure that for all Branches, the WIP Yard reconciliation inventory is complete, accurate and fully approved as per the DOA by the 15th of the month 
Participation in the Semi & Annual Parts stock take and review of the variance explanation across the Network 


Profile request:


Degree in a Business related filed from a recognized institution.
CPA (K)
Five (5) years of relevant work experience from a reputable organization more

Job Purpose

The role is responsible for identifying, implementing, and monitoring Corporate Social Responsibility (CSR) strategies that add social value & impact to the business. The role is also responsible for managing the Training Academy & the Foundation.

Main Responsibilities of the Job


Formulate and develop CSR Policies in line with CFAO values.
Construct comprehensive CSR... activities and projects geared at improving the environment and local communities.
Lead the CSR team in delivering ethical and philanthropic activities that position CFAO as a Socially Responsible Organization.
Evaluate possible risks and benefits of various programs and ensure that milestones are being met across the various stages.
Organize and execute events and campaigns relating to CSR such as donor funds to ensure smooth running of planned initiatives.
Establish Links with Partners and sponsors where necessary and keep them constantly updated.
Initiate & Manage CSR Budget in line with projects life cycles.
Monitor, evaluate and report the impact of CSR activities.
Track technical training attendance, prepare reports, and constantly review and update the existing training modules.
Ensure that technical program activities comply with all relevant legislation, professional standards, and OEM global training standards.
Initiate and monitor the Academy training programs to ensure uptake, alignment, and reporting. This includes Team 54 and Team GP.
Ensure that Cfao Motors Kenya technical training programs are effective and efficient and meet the required technical training standards and business needs.
Develop, Drive & Support organizational culture alignment initiatives such as Employer Branding


Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role


Bachelor’s degree in communications, Marketing, Human Resources, or related field
Professional qualification in related field
At least 10 years’ experience in Corporate Social Responsibility, Organizational Culture and Development more

Job Purpose

The purpose of the role is to ensure the Company has developed and implemented effective internal controls environment, that is able to detect and prevent frauds, and conduct objective investigations.

Main Responsibilities of the Job
Managerial Responsibilities:

Take responsibility for the company control work program
Ensure full adherence to PACI controls across all... business units
Develop and implement a comprehensive internal audit strategy, including annual audit plans, risk assessments, and audit methodologies.

Operational Responsibilities:

Conduct routine internal control reviews and reporting of headquarters, branches and department based on the risk assessment, annual plan and PACI controls.
Test the strength of controls especially for high-risk areas.
Maintain an inventory of controls and map them to key risk areas
Update of internal control documentation, walkthrough and test controls required to meet the annual attestation.
Conduct continuous systems analysis of transactions, data and activities for any red flags and identifying any trends that could be an indicator of potential fraud or internal controls override
Prepare concise and well-structured audit reports that highlight findings, risks, and recommendations in a clear and actionable manner.
Present audit results to senior management and other stakeholders.
Communicate effectively with auditees, providing guidance on control improvements and addressing any concerns or questions.
Follow up of audit issues with management and report the status of remediation monthly.
Coordinate with all departments to ensure each department has an Standard Operating Procedure (SOP) in place which is approved by the head of business unit.
Assist in the roll out and training of staff on key SOP requirements.
Perform periodic process walk through to ensure compliance to approved SOPs.
Conduct forensic audits and investigations on any allegations involving fraud, waste, abuse, bribery, corruption, harassment, abuse, breach of law, and other misconduct.

KNOWLEDGE, SKILLS & EXPERIENCE

Bachelor’s Degree in Commerce, Finance, Business, or related field
CPA (K) or ACCA
Professional qualification in CISA, Forensics will be an added advantage

Minimum level of experience and competencies required to perform effectively in the role

Ten years of audit experience in an organisation of similar size and complexity
Basic knowledge of ERPS
Good understanding of risk management and controls
Understanding of government policies related to risk more