Key Responsibilities
Content Creation and Management

Develop and curate engaging, creative, and high-quality content for social media platforms such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.
Create and manage editorial calendars to ensure consistent content delivery.
Collaborate with design, marketing, and product teams to produce multimedia content (videos, graphics,... blogs).

Social Media Strategy

Implement social media strategies aligned with the company’s marketing objectives.
Identify trends, monitor competitors, and adapt strategies to stay current in the social media landscape.
Suggest and execute new ways to increase brand awareness and engagement.

Community Engagement

Monitor, respond to, and moderate user comments and messages in a timely manner.
Build and nurture an active and engaged social media community.
Facilitate online conversations and interact with followers to enhance brand loyalty.

Performance Analysis

Track and analyze social media performance metrics using tools like Google Analytics, Hootsuite, or other platforms.
Prepare weekly and monthly reports to measure the effectiveness of social media efforts and inform future strategies.
Provide insights and recommendations for optimizing social media campaigns.

Paid Social Campaigns

Assist in the planning, execution, and monitoring of paid social media campaigns (e.g., Facebook Ads, Instagram Ads).
Work with marketing teams to ensure paid campaigns align with broader digital marketing strategies.

Influencer and Partnership Management

Collaborate with influencers, partners, and brand ambassadors to amplify content and increase reach.
Coordinate giveaways, collaborations, and promotional activities with external stakeholders.

Staying Up to Date

Stay updated with the latest social media best practices, trends, and technologies.
Continuously explore new platforms and features that could benefit the brand’s social media presence.

Required Qualifications and Experience

Educational Background: Bachelor’s degree in marketing, Communications, or a related field.
Experience: Proven experience of at least three (3) years in social media management or similar roles.
Social Media Expertise: Strong understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, etc.).
Communication Skills: Excellent written and verbal communication skills.
Social Media Tools: Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social).
Design and Editing Skills: Familiarity with graphic design and video editing tools is a plus.
Analytical Skills: Analytical mindset with the ability to interpret social media data and metrics.
Creativity: Creativity and the ability to think outside the box.
Attention to Detail: Strong attention to detail with time-management and organisation skills. Multitasking abilities.
Work Environment: Ability to work in a fast-paced environment, multitask, and meet deadlines. more

Key Responsibilities
Graphic Design:

Design visually appealing graphics for digital platforms (e.g., social media, websites, email campaigns) and print materials (e.g., brochures, posters, banners).
Create logos, icons, and other branding elements to ensure consistent visual identity across all materials.
Develop layouts for advertisements, promotional materials, and... presentations.

Concept Development:

Collaborate with the marketing and creative teams to brainstorm and develop creative concepts for campaigns.
Take design briefs from stakeholders and transform them into innovative, on-brand visuals that meet project objectives.
Maintain the brand’s visual style and voice across all platforms.

Multimedia Design:

Design and edit video content, motion graphics, and animations for digital marketing campaigns, websites, and social media channels.
Work with multimedia formats, including photography, video, and interactive elements, to produce engaging content.

 User Interface (UI) and User Experience (UX):

Create wireframes, prototypes, and final designs for website ensuring a seamless and visually appealing user experience.
Work closely with web developers to ensure designs are accurately translated into functioning websites.

Branding and Identity:

Ensure that all creative designs are aligned with the brand guidelines and identity.
Help evolve and strengthen the brand by continuously exploring new design trends, styles, and techniques.

 Project Management:

Manage multiple design projects simultaneously, ensuring timely delivery while maintaining high standards of quality.
Collaborate with other departments, such as marketing, product, and sales, to ensure the visual assets meet project specifications and goals.
Work with external vendors (e.g., printers, production companies) to ensure the quality of print and digital materials.

 Innovation and Trends:

Stay up-to-date with the latest design trends, tools, and technologies to keep the brand fresh and relevant.
Continuously explore new creative approaches, tools, and techniques to push the brand’s visual impact.

Required Qualifications and Experience

Educational Background: Bachelor’s degree in Graphic Design, Visual Arts, Multimedia Design, or a related field.
Experience: Proven experience of at least four (4) years as a Creative Designer, Graphic Designer, or similar role in an agency or corporate environment.
Software Proficiency: Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, and other design tools.
Multimedia Skills: Experience in video editing, motion graphics, and animation using software like After Effects, Premiere Pro, or similar tools.
Web and UX/UI Design: Familiarity with UI/UX principles and web design tools such as Figma or Sketch.
Creativity: Strong creative vision with an eye for detail and an understanding of the visual aspects of branding.
Time Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines.
Collaboration: Strong team player with excellent communication and interpersonal skills.
Portfolio: A robust portfolio showcasing a variety of design work, including digital, print, and multimedia. more

Purpose:

To provide consistent and reliable legal services to the Organization by ensuring compliance with statutory requirements as well as principals and other stakeholder requirements, with due regard to risk management. The role is responsible for providing and innovative solutions on compliance, communication and training and drafting, review and proper execution of contracts running with... various legal projects that may arise from time to time and continuously managing external relationships, as they relate to the role.

Key Responsibilities
Compliance Management

Review of all relevant statutory laws and regulations applicable to the Company and ensure compliance in line with best practice.
Ensure that business activities are conducted in conformity with all applicable laws, regulations, internal policies and procedures.
Ensure that all regulatory permits, licenses and approvals remain current and appropriate for business needs.
Continual compliance risk assessment of company practices and ensure update of internal policies and procedures, compliance training and protocols, as required.
Keep abreast of regulatory developments and industry initiatives with regular reports and recommendations on initiatives to Chief Legal and People Officer.
Provide reporting with respect to regulatory requirements and developments.
Develop compliance checklists and prepare compliance reports, as and when due.
Inform the Internal Audit unit of any findings as regards non-compliance that may require investigation.
Participate in Business Process Re-engineering exercises to ensure adequate controls therein.
Carry out review of contracts and legal documents to ensure applicable regulatory laws are incorporated.
Preparation of compliance documentation with relevant constitutive documents for statutory, legal, regulatory purposes.

Advisory

Provide accurate and timely legal advice and guidance on various matters affecting the Company relating to amongst others, obligations, rights, risks, labour and employment, regulatory developments in order to limit legal exposure for the Organization.
Review and where necessary prepare corporate procedures, policies and programs.
Prepare communication and conduct training for company staff to ensure understanding, uptake and compliance of the procedures, policies and programs.
Monitor implementation of procedures, policies and programs.

Data Protection

Advise the company on data protection regulations and requirements.
Work with Business and key stakeholders in developing implementing and maintaining data protection policies and procedures and ensure compliance.
Work with stakeholders to ensure that the Organisation processes personal data of its staff, customers, suppliers and providers in compliance with applicable laws and regulations.
Development and implementation data management plans.
Develop and implement a continuous training program for key stakeholders on data compliance.
Oversee the maintenance of records required to demonstrate data protection compliance.
Supporting data incident response and data breach notification procedures.
Provide updates to business on Data Protection Compliance Program.

Contracts, Leases and Other Legal Documents Management

Negotiation, drafting, review and execution of legal documents (contracts, non- disclosure agreements, MoUs, term papers, leases, licences etc).
Ensure all legal agreements and contracts entered by the Organisation are legally sound and minimise risks and other exposure.
Report to Chief Legal and People Officer on contract status, legal risks and business terms of various deals.
Maintain a record of all contracts and develop a compliance matrix for the agreements.
Lead discussions on renewal and/or variation of terms, implementation in liaison with end users
Liaise with external counsel to ensure engrossment, execution and registration of all leases and licences.
End to end management of legal documents including execution, dating, sign off and ensuring safe custody.
Maintain, monitor and update the index of all legal documents and files to ensure integrity of legal files, contracts and records management and archiving system.

Company Matters

Work with Chief Legal and People Officer in the preparation of board and shareholder meeting papers and/or packs, as required.
Effect approved transfer of shares and changes to board and shareholding for subsidiary companies
Ensure annual returns as well as other returns for all Group companies.
Manage documentation and filings of all board and shareholding related documents including minutes and resolutions.
Maintain and ensure continuous update of the index of legal documents related to subsidiaries, their shareholding and directorships i.e., complete and accurate information and documentation, complete hard copy files and on-line back up with regular reports to Chief Legal and People Officer.
Registration of IPR- Trademarks, trade names, logos and other IP.
Maintain an index of the Group’s IPR documentation and files with regular reports to the Chief Legal and People Officer.

Litigation

Work with Chief Legal and People Officer in managing litigation matters including demands and claims served on and received by the Company.
In consultation with relevant departments, prepare detailed briefs and instructions to external counsel.
Preparation of detailed instructions to external counsel with required statements and documentation within set timelines.
Review pleadings and witness statements and ensure filing within the statutory timelines.
Prepare and maintain litigation files and records.
Negotiation and settlement of legal fees as per the Remuneration Order and within budgetary allocations.
Maintain a calendar of strategy meetings with external counsel on all pending matters with a record of minutes and agreed actions with continuous monitoring.
Maintain an updated schedule of all litigation matters with monthly status report to Chief Legal and People Officer.
Maintain a diary of all litigation and liaise with external counsel in getting the updates, ensure pre-trial briefings and ensuring court attendance by witnesses.
Maintain and update litigation status report for all litigation involving the business.
Respond to queries and issues raised by internal users and external counsel on litigation.
Close day to day issues related to claims and demands as they arise.

Stakeholder Management

Establish working contacts with legal service providers, regulatory and governmental bodies such as Business Registration Service, Lands Ministry, Competition Authority, Communication Authority, County Governments, NTSA, Kenya Police Service.
Manage external relationships and legal partners as they relate to the role.
Ensure service levels agreed with internal customers are met and maintained.
Continuously monitor and review agreed service levels with external counsel with monthly reports to Chief Legal and People Officer with recommendations on improvements.

Legal Projects

Lead in execution of various legal department projects including providing sound legal advice, records management and reporting.

Required Qualifications and Experience
Academic Qualifications

Bachelor of laws, LLB from a recognized University.
Diploma from the Kenya school of Law.

Professional Qualifications

Advocate of the High Court of Kenya.
Current practicing certificate.

Experience

5 – 6 years’ experience in a busy legal environment.

Skills

Excellent and effective communications skills, both orally and in writing.
Results oriented individual able to work under pressure and meet deadlines.
Excellent analytical skills.
Self-motivated individual able to operate in a performance driven environment with minimum supervision.
Excellent interpersonal skills. more

Purpose:
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility.
Key Responsibilities

Responsible for the overall success of the... culinary department, ensuring successful operation in terms of quality and revenue.
To be directly involved in all phases of daily operation requirements and to coordinate the food production across all different kitchen areas, restaurants and outlets.
Responsible for menu creation and food innovation in accordance with contemporary international trends.
To maintain the highest standards of hygiene and sanitation.
Provides information to executive teams, and NSK general manager, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor and ensure that purchases / expenses are within budget limit with the objective of maintaining food gross profit targets.
Manage suppliers and relationships, ensuring quality control and cost control to ensure quality of produce and food product.
Monitor and ensure proper maintenance and care of Operating Supplies and Equipment in all areas under your supervision.
Take ownership of guest special requests and expectations.
Provide consistent service that is above and beyond to ensure guest satisfaction and retention.
Serve as a role model and leader to the team.
To manage and assign responsibilities to all members of the culinary team.
To maintain a positive attitude and keeping the team spirit at the highest whilst providing a learning atmosphere with a focus on continuous improvement.
To maximize productivity and maintain harmony among all food production employees in a fair and impartial way.
To monitor staff schedules for the assigned outlets – monitor / approve staff overtime, change of shifts, staff leave etc. Understands employee positions well enough to perform duties in employees’ absence or determine appropriate replacement to fill gaps.
To conduct section / departmental meetings. Responsible for staff daily briefings.
Commitment to the future through objective guidance. To conduct trainings and on the job training for staff to develop their skills / new menu items. To monitor that succession plans are followed. To ensure that staff are aware of company rules and regulations.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. To handle staff appraisal and manage performance of culinary team.
Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Knows and implements the brand’s safety standards.

Required Qualifications and Experience

Bachelor’s Degree in Culinary Arts.
Minimum of six (6) years’ similar experience in a similar Hospitality Management role.
Excellent Knowledge of food & beverage operations.
Demonstrable experience in driving service excellence.
Strong communication, financial and people management skills. more

Purpose:
This is a key position within the Security Management Team of Simba Corporation reporting to the Head of Security and plays a key role in assisting in the development and implementation of the Security Management Strategy in addition to being responsible for the day-to-day security related operations across all Simba Corporation facilities, businesses, and branches within the region,... with budget accountability.

A primary focus of the role is ensuring that Simba Corporation property and staff Portfolio in the entire region is secure and maintained at expected standards.
Key Responsibilities

Responsible for overseeing the safety and security needs of all the company’s assets within the region.
Develop, implement, and monitor security policies, procedures, and protocols to protect people and property from theft, vandalism, or other threats
Coordinating with local law enforcement agencies to address security concerns and investigate security breaches
Enforcement of security procedures across the businesses within the region. 
Ensure implementation of effective security management policies across the business; act as first point of contact regarding the same within the region. 
Oversee management and maintenance of security systems specifically CCTV, Electric Fence and Fire systems to ensure that they are usable across the region. 
Conduct investigations on any cases of theft, loss, accident, or any aspect that poses risk to the safety of the company and submit appropriate reports in a timely manner as required. 
Handle complaints, settle disputes and resolve grievances and conflicts related to security. 
In liaison with SHEQ, develop and advise key personnel on emergency procedures. 
Conduct investigations with external police authorities and handle all crimes, accidents, involving the Company, its employees and/or customer. 
Report and make recommendations to the Head of Security regarding business facilities and security processes within the region. 
Direct and coordinate the activities of Security Teams and Sub Contractors in line with the agreed Service Levels. 
In liaison with the Head of Security, conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view within the region.
And any other duties as assigned by immediate supervisor.

Academic Qualifications

Bachelor’s Degree in Criminal Justice, Security Administration, or Related Field.

Experience

Working knowledge of principles and practices of project management.
At least 5 years’ experience in managing security function, preferably in an organization with an extensive property portfolio.
Solid computer and systems knowledge.

Critical Competencies Required

Good problem-solving skills
Excellent commercial and financial awareness
Experience in collating and analyzing data.
A person of high integrity.
Finely tuned political awareness and excellent communications and interpersonal skills
Ability to build fast and credible relationships with Senior Management and clients; ability to challenge and influence when necessary
A ‘can-do’ attitude and resilient character with the ability to manage expectations
Ability to work autonomously and as part of a team
Proven ability to work toward stringent deadlines
Ability to communicate business decisions and changes to working practices clearly. more

Purpose:
This is a key position within the Security Management Team of Simba Corporation reporting to the Head of Security and plays a key role in assisting in the development and implementation of the Security Management Strategy in addition to being responsible for the day-to-day security related operations across all Simba Corporation facilities, businesses, and branches within the region,... with budget accountability.

A primary focus of the role is ensuring that Simba Corporation property and staff Portfolio in the entire region is secure and maintained at expected standards.
Key Responsibilities

Responsible for overseeing the safety and security needs of all the company’s assets within the region.
Develop, implement, and monitor security policies, procedures, and protocols to protect people and property from theft, vandalism, or other threats
Coordinating with local law enforcement agencies to address security concerns and investigate security breaches
Enforcement of security procedures across the businesses within the region. 
Ensure implementation of effective security management policies across the business; act as first point of contact regarding the same within the region. 
Oversee management and maintenance of security systems specifically CCTV, Electric Fence and Fire systems to ensure that they are usable across the region. 
Conduct investigations on any cases of theft, loss, accident, or any aspect that poses risk to the safety of the company and submit appropriate reports in a timely manner as required. 
Handle complaints, settle disputes and resolve grievances and conflicts related to security. 
In liaison with SHEQ, develop and advise key personnel on emergency procedures. 
Conduct investigations with external police authorities and handle all crimes, accidents, involving the Company, its employees and/or customer. 
Report and make recommendations to the Head of Security regarding business facilities and security processes within the region. 
Direct and coordinate the activities of Security Teams and Sub Contractors in line with the agreed Service Levels. 
In liaison with the Head of Security, conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view within the region.
And any other duties as assigned by immediate supervisor.

Academic Qualifications

Bachelor’s Degree in Criminal Justice, Security Administration, or Related Field.

Experience

Working knowledge of principles and practices of project management.
At least 5 years’ experience in managing security function, preferably in an organization with an extensive property portfolio.
Solid computer and systems knowledge.

Critical Competencies Required

Good problem-solving skills
Excellent commercial and financial awareness
Experience in collating and analyzing data.
A person of high integrity.
Finely tuned political awareness and excellent communications and interpersonal skills
Ability to build fast and credible relationships with Senior Management and clients; ability to challenge and influence when necessary
A ‘can-do’ attitude and resilient character with the ability to manage expectations
Ability to work autonomously and as part of a team
Proven ability to work toward stringent deadlines
Ability to communicate business decisions and changes to working practices clearly. more

Purpose:
Responsible for directing and evaluating the day-to-day operational activities of Nairobi Street Kitchen to achieve the highest standards in accordance with the set operational goals and profitability objectives which included guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to the hotel.
Primary... Responsibilities

Oversee and manage all areas of Nairobi Street Kitchen and make final decisions on matters of importance.
Responsible for preparing and approving budgets, strategies, plans, and setting targets for Nairobi Street Kitchen and the successful delivery according to the business plan.
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Organize HODs meetings to keep informed, offer direction, plan and coordinate.
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Responsible for ensuring consistent high-quality food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Ensure positive guest service in all areas.
Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Ensure proper security procedures are in place to protect employees, guests, and company assets.
Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
Oversee management of shifts which include daily decision-making, scheduling, and planning while upholding standards, product quality, and cleanliness.
Direct hiring, supervision, development, and, when necessary, termination of employees.
Develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.
Maintain accurate and up-to-date manpower plans.
Prepare schedules and ensure that the restaurant is staffed for all shifts. Community Involvement Provide a strong presence in the local community and a high level of community involvement by restaurants and personnel.

Academic Qualifications

Bachelor’s degree in Hospitality Management.

Experience

Minimum of six (6) years experience in a similar Hospitality Management role
Excellent knowledge of food & beverage operations
Demonstrable experience in driving service excellence
Strong communication, financial, and people management skills. more

Purpose:
Nairobi Street Kitchen is a thrilling street-food market-style experience where you can stroll through global food and drink offerings, shop from pop-up shops, or indulge your senses with our hosted live bands & DJs and thoughtfully curated local art murals.
We are looking for a driven Sales Executive to take part in the exciting journey of growth for this brand. Reporting to the GM,... this position will be responsible for the achievement of the prescribed sales targets driven by prospecting and excellence in customer service
Key Responsibilities

Developing and establishing a strong relationship with the customers.
Actively prospecting for leads and generating sales to achieve targets.
Identifying new clients and building strong relationships and networks in all industries.
Taking part in promotional activities and events to build the brand and enhance customer loyalty.
Engage with potential customers and secure meetings/events/deals.
Compiling reports of prospective clients to monitor and provide leads for additional business.
Maintain customer database for feedback and proper handling of customers.
Any other duties as assigned by the immediate supervisor.

Required qualifications and experience

Minimum of a Diploma in Sales and Marketing or other related courses.
At least 2 years of experience in sales in the hospitality industry.
Must have a valid driving license.
Excellent interpersonal and communication skills.
Bonus: Well connect with corporates and event agencies more

Purpose:
As a key member of the HR function, the Human Resources Officer shall work with the respective team members to drive the HR strategy and ensure key deliverables are met at functional level. The job holder shall offer end to end business support in the assigned business units including advisory, consultative, and administrative services on HR matters.
Key Responsibilities

Work with... respective HoDs to drive high performance culture through entrenchment of performance management initiatives in the organization.
Work with business heads throughout the performance management cycle to offer guidance on setting of KPIs, reviews, training, and reporting.
Support business units in reward and recognition activities to boost productivity and entrenchment of performance management.
In collaboration with business heads, identify training needs and ensure they are incorporated in the annual learning development calendar.
Follow up with business units to ensure continuous learning and development is taking place throughout the year.
In line with manpower plans, ensure recruitment takes place within specified timeframes and following laid down recruitment procedures.
Ensure successful onboarding and integration of new hires in line with the employee experience mandate and undertake periodic surveys to measure satisfaction.
Handle employee relations tasks in assigned business units ranging from grievances, disciplinary, leave administration, engagement sessions and exit management.
Update all employee data on HRIS, run periodic reports and prepare HR analytics reports where required.
Support strategic initiatives such as talent management framework, succession planning and development of competency framework for employees.

Professional Qualifications

Bachelors’ degree in Human Resources or relevant field from a recognized institution. A member of IHRM Kenya.

Experience

4 years of relevant working experience, with two years in an organization of similar size and complexity. 

Attributes

Technical skills with a focus on performance management, recruitment, and selection, learning and development, competency framework, & HR Analytics
Good knowledge of employment/labour laws
Outstanding knowledge of MS Office; HRIS systems 
Excellent communication and people skills
Aptitude in problem-solving
Desire to work as a team with a result driven approach more

Primary Responsibilities

Develop, plan, and implement a solid security strategic plan
Collaborating with department managers to determine security needs
Develop and implement security policies, procedures, and protocols to ensure

delivery of quality security services.
Manage relationships with security service providers and supervise outsourced

security personnel
Gathering security... intelligence and implement preventive measures
Developing work schedules, allocating tasks, and monitoring the performance of the

outsourced security personnel
Coordinating responses to emergencies and alarms, as well as compiling incident

reports
Preparing surveillance equipment maintenance schedules and facilitating repairs in a

timely manner.
Keeping abreast of new technologies and advancements in security services
Build, establish and maintain a network of contacts with government law enforcement

agencies
Ensuring compliance with company policies and security industry regulations
Manage the operations of all security systems and infrastructure within the premises.
Conduct investigations, audits, and security inspections, resolve issues, and document all

security-related incidents within the premises and submit appropriate reports in a

timely manner.
Facilitate training programs for departments, staff, and outsourced security teams regarding

public safety and other regulatory requirements, revise and improve training where

necessary.
Provide technical support in security/risk assessments, security plan development, crisis, and

contingency planning
Develop and update business continuity plans, and crisis management plans in accordance with

best practices and ensure their implementation
Provide advice and counsel to the management on matters of safety and security relating to

employee and property
Develop and implement emergency procedures

Academic Qualifications

Bachelor’s Degree/Diploma in Security Studies or a related field

Experience

In-depth knowledge of security procedures & surveillance systems
Knowledge of security industry regulations
Ability to coordinate responses to security breaches and threats
Experience in handling emergencies
Minimum five years of working experience in security operations and with a minimum of 3 years in

management position preferably in the hospitality industry.
Police or Military Training desirable
Extensive experience in proactive and preventive security

Skills

Attention to detail.
Strong interpersonal and problem-solving skills
Good communication skills
Working knowledge of MS Office
Ability to carry out risk assessments & investigations more