The Human Resources Manager will oversee and manage all aspects of the Human Resources function, ensuring effective recruitment, development, and retention of employees while aligning HR policies and initiatives with business objectives.

Manage and oversee all Human Resource functions, including the development of the HR team and a performance-driven culture.
Develop an employee-oriented... company culture that emphasizes quality, continuous improvement, and high performance.
Establish and manage recruitment, testing, and interview programs; support managers in candidate selection; conduct and analyze exit interviews and recommend changes.
Coach and support managers in performance management, grievance handling, and employee discipline.
Drive organization development and ensure high-performing teams through effective performance management systems.
Develop succession plans and oversee leadership development programs to build a strong internal talent pipeline.
Ensure compliance with labor laws and HR regulations; handle investigations and represent the firm in hearings.
Champion employee engagement and well-being programs to foster a supportive and inclusive workplace culture.
Promote diversity, equity, and inclusion (DEI) initiatives in recruitment, development, and workplace culture.
Develop, update, and enforce HR policies and procedures
Lead and implement change management initiatives to build a healthy and aligned work culture.
Support firm-wide HR communication strategies to ensure clear, timely, and effective communication to all staff.
Engage with employees through surveys (e.g., eNPS) to assess and strengthen organizational culture
Represent HR in Board meetings and provide insights on workforce strategy
Resolve employee relations issues and provide advisory support to leadership.
Coordinate the full employee lifecycle: recruitment, induction, development, and performance management.
Advise and ensure implementation of HR policies across departments.
Work cross-functionally to embed people-related initiatives.
Champion continuous improvement and process redesign across all HR operations.
Utilize HR data to forecast workforce needs and align talent strategy with business goals.
Liaise with departments to monitor leave balances and manage leave liability.
Handle trade disputes and represent the firm at the Labour Office and courts.
Oversee workplace health and safety programs including committee meetings and inspections.
Supervise the HR team to ensure alignment with organizational goals and delivery of high-quality service.
Design and deliver relevant training programs for all staff.
Perform other related duties as assigned by the General Manager more

Job Summary


We are seeking to recruit 5 Alarm technicians to our dynamic team. The technicians will be responsible for supporting the technical team in our Nairobi branch. They will ensure quality maintenance, quality installation and service of electronic security systems.


Duties and Responsibilities


To carry out maintenance and service of electronic security systems such as... Alarm, CCTV, Access Control, Electric Fence, Intercom, Electric Gates and Fire systems.
Ensure all upgrade requirements are reported to clients and to the supervisor in writing through job cards and also informed verbally.
Ensure security of client’s property and tidiness of the premises while attending to the assignment.
Responsible for sorting the reported issues within the quoted time.
Responsible for problem escalation and communication to supervisor as required.
Must keep the reserve of all the necessary maintenance items and carry the required tools at all times.
Respond to and fix systems, application problems and issues during times of high volume.
To handle technical complaints from the client.
To educate the clients on how to operate their systems.
To report any client requirements to the office immediately.
Fill a job card for each assignment attended indicating the work covered and any necessary observation regarding alarm coverage adequacy.
To prepare detailed technical reports after attending incident scenes.
Ensure all equipment are fully in function when on-site, if not then follow up action should be implemented.
To carry out any other tasks as may be directed by the Management.


Minimum Requirements and Competencies


A Degree/Diploma from a recognized University of Kenya in a relevant field with a proven experience as a maintenance technician.
Working knowledge of multiple security functions and security-driven technology solutions.
A minimum of three years’ experience in the electronics field.
Working knowledge of general maintenance processes and methods.
Working knowledge of tools, common appliances and devices.
A motorbike license with a minimum of 3 years riding experience will be an added advantage, or a willingness to undergo motorbike training.
Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
A sound working knowledge of security best practices and legislation affecting the security role.
Strong management and leadership skills together with excellent communication skills.
A very good knowledge of technology-driven security solutions as well as a willingness to continually upgrade that knowledge. more

Summary

The Controllers will be responsible for ensuring 24/7 focal point for all security coordination and communication as directed by the Security Specialist and Security Focal Points.

Duties and Responsibilities


Acts as the 24/7 focal point for all security coordination and communications as directed by the  Security Specialist or Security Focal Points.
Operates as the 24/7... single point of contact (POC) for triaging all emergencies and networking to the appropriate resource while maintaining an electronic log of all incidents.
Serves as command and control node for routine and emergency situations by maintaining communications with the security guard force personnel, the security site supervisor/manager and the Security Specialist/Security Focal Points.
Operates all emergency communications equipment to include UHF/VHF/HF radios, satellite phones, landlines, vehicle tracking system and cell phones.
Frequent, proactive monitoring and tracking all client’s and vendor vehicles on mission using the ‘Track 24’ platform in tandem with radio/cell-phone checks with the drivers.
Monitors the CCTV system for the country Office and acts as initiator for shelter in place and lock down protocols.
Conduct daily checks to ensure that all  client’s security monitoring , tracking and operating systems are functional and reports any faults to the client’s Security Specialist.
Maintains an updated list of point of contact numbers and residence locations for all international and national Client’s residential Staff/Consultants and VMs
Providing customers with the organization’s service and product information.
Completing call notes and call reports as necessary and updating them.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken
Give feedback to the client on complaint
Conduct periodic equipment inspections and routine tests in order to ensure that operations standards are met.
Update all monthly reports and share with the head of the department on monthly basis as per the deadlines issued.


 Minimum Requirements and Competencies


Bachelor’s degree in information Technology, Security Management, or a Business related field
Diploma/Certificate in any Customer Service course
Minimum of 3 years’ experience working in busy Call Centre within a commercial business setting.
Tech-Savvy, well conversant with
Microsoft Office, excel and Power Point and capable of quickly learning new software applications more

Job Summary

We are looking for a responsible Quality Health & Safety, Environment Assistant to facilitate compliance with (OSH) guidelines all applicable environmental, health and safety regulations.

Duties and Responsibilities


Support the development of OSH policies and programs
Advise and instruct on various safety-related topics (noise levels, use of machinery etc.
Conduct risk... assessment and enforce preventative measures
Review existing policies and measures and update according to legislation
Initiate and organize OSH training of employees and executives
Inspect premises and the work of personnel to identify issues or non-conformity (e.g. not using protective equipment)
Conducts regular internal audits and close on all non-conformities
Adheres and updated departmental budgets regularly
Ensure documentation update of all operational practices and making necessary changes where necessary Record and investigate incidents to determine causes and handle worker’s compensation claims
Liaising with relevant authorities to keep up to date and ensuring compliance with current health and safety legislation
Coordinates and conducts health and safety meetings and training courses for all employees
Ensures the company compliance with all legal statutory requirements
Ensures accountability of all Fixed Assets in the company through audits to account for all equipment on a bi-weekly basis via physical spot check audits
Advises the management on all risks prone to the organisation and mitigations measures


Minimum Requirements and Competencies


Degree in Occupational Safety and Health or Environmental Science
A minimum of 2-4 years of proven practical experience field in OSH
Proven Computer skills
Should demonstrate knowledge and ability in conducting OSH Audits. more

Responsible for managing the company’s incoming payments and ensuring accurate, timely processing of all financial transactions related to customer accounts.

Process and monitor customer invoices and payments.
Ensure that all payments are accurately applied to the correct accounts.
Manage overdue accounts and follow up on outstanding payments via phone, email, or written... correspondence.
Reconcile accounts receivable and resolve discrepancies in a timely manner.
Collaborate with the finance team to prepare reports and ensure financial records are up to date.
Maintain accurate customer account records and file documentation.
Assist with month-end and year-end closing processes.
Provide exceptional customer service to clients regarding billing inquiries. more

Job Summary

To offer performs a variety of administrative tasks and HR-related functions to support the HR department.

Duties and Responsibilities


Maintain physical and/or digital employee files for each management staff member
Induction for Newly Recruited Management Staff and Follow-Up on Post-Induction Survey
Assist with the recruitment process, including identifying candidates,... conducting interviews, and issuing employment contracts
Preparing and Submitting Mid-Month and End-Month Payroll Returns
Ensuring That the Entire Management Employees’ Files Are Up to Date and Properly Maintained
Preparing Termination, Confirmation, and Employment Letters
Conduct exit interviews for management staff after exiting
Maintain accurate records of leave balances, approvals, and utilization for all management staff.
Keep track of different leave types, such as annual leave, sick leave, and emergency leave, and ensure the trackers are updated.
Maintain the departmental email account, respond to employee questions and complaints, and coordinate management-employee communications 
Address any discrepancies or issues that arise during the payroll process
Assist in Coordinating the interview process by scheduling interviews, preparing interview panels, and ensuring all candidates are informed about the process.
After induction, monitor the effectiveness of the program by conducting post-induction surveys and analyzing feedback to make continuous improvements to the process.
Assist in preparation of monthly HR reports.


Minimum Requirements and Competencies


Bachelor’s degree in Human Resources or a higher diploma in human resource management.
2 years of experience in HR operations, with a focus on contract and document management.
Strong leadership and team management skills, with a track record of driving performance and development.
Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation. more

Job Summary
Securex Agencies (K) Limited is seeking to recruit a new member into the Technical Team. The Management Trainee will be responsible for providing administrative support to the service aspect of the technical team by ensuring closure of all technical issues raised by the client. The incumbent will liaise with client to schedule jobs while coordinating with various departments at the... back office to complete assignments.
MAIN RESPONSIBILITIES

Assist in daily scheduling of technicians for the daily service planned.
Assist in scheduling of quarterly services for clients with annual maintenance contracts.
Help in coordinating resources within the technical team.
Work closely with sales and the warehouse department to ensure all equipment is available
Administer sales orders and picking slips as well as billing
Support in following up on new leads and referrals resulting from field activity and inquiries assigned Identify sales prospects and contact these and other accounts as assigned.
Ensure that all customer complaints are satisfactorily recorded, managed, and resolved within twenty -four (24) hours. Follow up on all service contracts with the clients. Updating client database in liaison with the tracking desk.
Assist in management of all operational and client requirements in liaison with the relevant departments
Ensure that customer satisfaction surveys and recommend action plans to improve on the weak areas.
Compiling the assigned incidents on the Daily Service Schedules per zone.
Prepare client and internal reports on schedule whether daily, weekly, or monthly and upon request.
Maintain and observe the prescribed department SOP in carrying out day to day activities.
Follow up with the technical department on job completion and commissioning to clients.

KEY COMPETENCIES AND QUALIFIACTIONS

Bachelor Degree in Administration or Project Management
1 Years’ of relevant experience as an administrator or coordinator
Strong analytical skills and keenness to details
Possess a solid customer service attitude
Excellent communication skills both verbal and written
Ability to work in a fast-paced environment
Ability to work and effectively communicate with senior-level business partners more

Job Summary
We are seeking to recruit an Assistant Security & Research Analyst who will be in charge of the systematic collection of valuable and relevant information related to the evolution of the day-to-day security threat situation (security events and incidents) throughout the country.
Duties and Responsibilities

Responsible for the analysis of the data and its presentation to provide an... up-to-date security threat situation picture in order for them to assess and take decisions as necessary
Address security information requirements by applying agreed approaches and methodologies in security information analysis consistent with the client’s security information management policies, guidelines and procedures.
Conduct research on security threats and risks in countries of the client’s operations in Eastern Africa.
Generation of daily, weekly and monthly security updates and incident reports of the client’s operations in Eastern Africa.
Monitor security incidents, situation reports, media and other sources to support security information analysis.
Assist in Evaluating acquired information ensuring relevance, reliability and accuracy that contributes to comprehensive security information analysis.
Assist in Maintaining collaboration within and outside the client’s premises for effective information sharing on security analytical papers, security situation, threats, risk analysis and trends contributing to information sharing cohesion.
Assist the Regional Security Analyst with the development and maintenance of information source/resource lists.
Monitors upcoming events in the short-term, medium-term and long-term perspectives, highlighting events which may have impact on the security situation in countries of the region.
Contribute to and/or prepare accurate and timely security updates, security analysis reports, statistics and trends analysis for supervisor’s review.

Minimum Requirements and Competencies

A bachelor’s degree in criminology, information technology, or a related field is often preferred.
Professional career record in information and intelligence; acquiring security related information from recognized sources, with a proven capability of producing threat and risk assessments based on information received and processed;
Minimum of 2 years within a security sector
Fully IT-literate in Word and Excel;
Excellent knowledge in first aid, to be proven through relevant certificates; more

Job Summary
We are seeking to recruit a Security Information Analyst who will be in charge of the systematic collection of valuable and relevant information related to the evolution of the day-to-day security threat situation (security events and incidents) throughout the country.
Duties and Responsibilities

Responsible for the analysis of the data and its presentation to provide an... up-to-date security threat situation picture in order for them to assess and take decisions as necessary
Address security information requirements by applying agreed approaches and methodologies in security information analysis consistent with UN security information management policies, guidelines and procedures.
Conduct research on security threats and risks in countries of UN operations in Eastern Africa.
Monitor security incidents, situation reports, media and other sources to support security information analysis.
Evaluate acquired information ensuring relevance, reliability and accuracy that contributes to comprehensive security information analysis.
Maintain collaboration within and outside UN for effective information sharing on security analytical papers, security situation, threats, risk analysis and trends contributing to information sharing cohesion.
Assist the Regional Security Analyst with the development and maintenance of information source/resource lists.
Monitors upcoming events in the short-term, medium-term and long-term perspectives, highlighting events which may have impact on the security situation in countries of the region.
Contribute to and/or prepare accurate and timely security updates, security analysis reports, statistics and trends analysis for supervisor’s review.

Minimum Requirements and Competencies

Thorough knowledge of the region and country’s security environment with recent experience in Kenya and/or the Horn of Africa;
Professional career record in information and intelligence; acquiring security related information from recognized sources, with a proven capability of producing threat and risk assessments based on information received and processed;
Minimum of 5 years within an intelligence, military or police institution.
Proven knowledge of radio equipment and radio operational procedures;
Fully IT-literate in Word and Excel;
Excellent knowledge in first aid, to be proven through relevant certificates; more

Job Summary
We are looking for a responsible Quality Health & Safety, Environment Assistant to facilitate compliance with (OSH) guidelines all applicable environmental, health and safety regulations.
Duties and Responsibilities

Support the development of OSH policies and programs
Advise and instruct on various safety-related topics (noise levels, use of machinery etc.
Conduct risk... assessment and enforce preventative measures
Review existing policies and measures and update according to legislation
Initiate and organize OSH training of employees and executives
Inspect premises and the work of personnel to identify issues or non-conformity (e.g. not using protective equipment)
Conducts regular internal audits and close on all non-conformities
Adheres and updated departmental budgets regularly
Ensure documentation update of all operational practices and making necessary changes where necessary Record and investigate incidents to determine causes and handle worker’s compensation claims
Liaising with relevant authorities to keep up to date and ensuring compliance with current health and safety legislation
Coordinates and conducts health and safety meetings and training courses for all employees
Ensures the company compliance with all legal statutory requirements
Ensures accountability of all Fixed Assets in the company through audits to account for all equipment on a bi-weekly basis via physical spot check audits
Advises the management on all risks prone to the organisation and mitigations measures

Minimum Requirements and Competencies

Degree in Occupational Safety and Health
A minimum of 3 years of proven practical experience field in OSH
Proven Computer skills
Should demonstrate knowledge and ability in conducting OSH Audits. more