We're looking for a Software Engineer to join our team at Pawa IT Solutions in Nairobi. You'll help build and improve our cloud and AI-based products that help African businesses work better.

Responsibilities


Write backend code using Python (FastAPI)
Build and maintain web applications using React, Vue, or Angular
Handle database work with MySQL and Redis
Set up and manage... background tasks and message queues
Work with Docker containers
Use SSH for secure server access
Help build and improve AI features using Large Language Models (LLMs)


Requirements

Primary Qualifications:


At least 4 years of real coding experience. Please provide a portfolio of your recent works to support this.
Good general knowledge of the Python language and the FastAPI framework
Experience with React, Vue, or Angular is required
Good understanding of frontend development (HTML, CSS, JavaScript)
Experience with SQL and NoSQL databases
Familiarity with Redis / RabbitMQ or similar technologies is a plus.
Basic understanding of AI and LLMs. If you have ever built an AI application, even better. Please include this in your application.
Experience with Docker / Docker Swarm for development and production use-cases
Knowledge of Git for code management
Comfortable using Linux/SSH. Deployment on Linux servers will be a required skill. more

Job Description


Lead and execute cross-border sales strategies for Pawa IT Solutions' cloud and AI portfolio across African markets, based in Kenya.
Design and implement multi-country sales programs across Africa.
Develop targeted sales strategies based on:

Product lines (Google Workspace, GCP,AI, MDM)
Geographic territories across African markets
Industry... verticals
Company size segments (SMB, Mid-market,Enterprise)


Create and manage upsell/cross-sell programs 
Build sales enablement frameworks for different market segments
Establish territory-specific quotas and growth targets 
Monitor regional sales performance and pipeline metrics
Coordinate with local teams and partners across African markets
Ensure that Sales initiatives for net new leads and existing customers are aligned with the organisation's overall Commercial Strategy.
5+ years of enterprise sales management in technology/cloud solutions.
Demonstrated experience in cross-border African market sales
Track record of managing multi-country sales programs.
Experience with Enterprise Cloud or IT ecosystem and solutions
Strong understanding of African business landscape.
Excellent communication and people skills.
Bachelor's degree in Business, Technology, or related field


Requirements


Familiarity with CRM systems and sales analytics tools
Strategic planning across diverse markets
Multi-cultural team leadership
Revenue forecasting and analytics
Project and program management
Business development in African markets
Contract negotiation across jurisdiction
Fluent English (additional African languages beneficial) more

We are seeking a seasoned People  Operations & Office Manager to lead strategically and  oversee the Human Resources function and office operations. This role calls for a proactive and experienced professional who can seamlessly integrate people management with operational efficiency. With support from a dedicated People Operations Associate and an Office Management Assistant, this position plays... a key role in fostering a conducive work environment while driving operational day-to-day success

Key Responsibilities:

Talent Acquisition & Management:


Recruitment & Hiring: Developing and implementing effective recruitment strategies to attract top-tier cloud engineers, software engineers, cloud architects, DevOps specialists, sales professionals, technical support professionals, and other relevant roles. This includes leveraging online platforms, networking, employer branding, and building a strong pipeline of qualified candidates. Focus on attracting candidates with the relevant cloud certifications where applicable and experience.
Onboarding: Implementation of a structured onboarding program to integrate new hires quickly and effectively into the company culture and their role. This should include technical training and familiarization with the company's cloud infrastructure and services.
Performance Management: Support in Implementing performance management systems that align with company goals and provide regular feedback and development opportunities for employees. This may include supporting line managers to conduct performance reviews, 1:1s, and performance improvement plans.
Employee Retention: Implementing strategies to retain top talent, including competitive compensation and benefits packages, career development opportunities, and fostering a positive work environment. Understanding the specific needs and motivations of cloud professionals is crucial here.
Succession Planning: Identifying and developing high-potential employees to fill future leadership and key technical roles within the organization.


Compensation & Benefits:


Compensation Strategy: Developing and managing a competitive compensation structure that attracts and retains talent in the cloud computing industry. This requires staying abreast of industry salary trends and benchmarks.
Benefits Administration: Overseeing the administration of employee benefits programs, including health insurance, retirement plans, paid time off, and other perks. The benefits package should be attractive to tech professionals, potentially including things like flexible work arrangements.


Employee Relations & Culture:


Employee Engagement: Implementing programs and initiatives to foster a positive and engaging work environment. This might include team-building activities, social events, employee recognition programs, and regular pulse surveys.
Conflict Resolution: Addressing and resolving employee conflicts and grievances in a timely and fair manner.


HR Operations & Administration:


HR Recruitment CRM Management: Managing the company's Human Resources Recruitment System.
Policy Development & Implementation: Developing and implementing HR policies and procedures that align with company goals and legal requirements.
 Reporting & Analytics: Generating HR reports and analytics to track key metrics and inform strategic decision-making. This might include metrics related to employee turnover, time-to-hire, and employee satisfaction.
Budget Management: Managing the HR department's budget effectively.
Budgeting & Tracking: Tracking and managing the office budget, ensuring expenses are within

allocated limits.


Facilities Management:


Office Space Management: Overseeing the maintenance and upkeep of the office space, including cleanliness, repairs, and ensuring a comfortable and functional work environment.
Equipment Maintenance: Managing the maintenance and repair of office equipment, including printers, copiers, computers (potentially including initial setup for new hires), and other technology. This may involve coordinating with IT.
Inventory Management: Managing office supplies, ensuring adequate stock levels, and tracking inventory. This could be streamlined through online ordering systems.
Health and Safety: Ensuring a safe and healthy work environment by complying with all relevant health and safety regulations. This might include emergency preparedness planning.
Security: Maintaining office security, managing access control, and ensuring the safety of company property.


Administrative Support:


Petty Cash Administration and Office procurement: Working with the Executive Assistant in the administration of the office Petty Cash Spend for day-to-day operations.
Vendor Management: Managing relationships with office vendors, negotiating contracts, and ensuring timely payments.
Record Keeping: Maintaining accurate and organized office records, both physical and digital. IV. Team & Communication:
Communication: Maintaining effective communication with employees, vendors, and other stakeholders.
Teamwork: Collaborating with other departments to ensure smooth office operations.
Digital File Management: Supporting efficient and secure digital file management and storage.


Requirements


Bachelor’s degree in Human Resources, Business Administration, or a related field.
5+ years of experience in HR and office management, preferably in a dynamic, fast-growing organization.
Strong knowledge of labor laws and best practices in HR management.
Exceptional organizational, time management, and multitasking skills.
Proficiency in HRIS systems and operational management tools.
Excellent interpersonal and communication skills, with a proven ability to lead and inspire teams. more

Position Summary:

We are seeking a motivated and results-driven Sales Associate to join our dynamic team. The ideal candidate will have a passion for technology, strong communication skills, and a proven ability to identify opportunities, engage customers, and drive sales growth.

Key Responsibilities:


Implement sales plans to promote and sell products such as Google Workspace, Google... Cloud, Acer Chromebooks, AppSheet, Chrome OS, and Enterprise Device Management solutions.
Identify opportunities to expand revenue by recommending complementary products and services tailored to client needs through both inbound and outbound lead processes via email, executing external campaigns and weekly initiatives that generate qualified leads, grow the pipeline, and foster valuable referral relationships, all while maintaining a remarkably low unsubscribe rate.
Undertakes in-depth analysis of internal data derived from the company website and internal data sources, leveraging tools such as Looker Studio, Google Analytics and Webmaster to gain profound insights into our audiences and leads.
Proactively seek new sales leads through various channels, including networking, cold calling, research and referrals.
Maintain accurate records of sales activities, including leads, opportunities, and customer interactions, in the Partner Advantage Platform and Hub spot CRM.
Conduct presentations and product demonstrations to showcase the value and capabilities of our solutions.
Support the marketing team in lead generation activities like Email Marketing and Events.
Meet and exceed monthly and quarterly sales quotas, contributing to the company’s overall growth.
Provide regular updates on sales performance, forecasts, and customer insights to management.


Requirements





Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent experience).
Proven 4 years track record in sales, preferably in technology or cloud solutions.
Excellent communication, negotiation, and presentation skills.
Knowledge of cloud technologies, EdTech, or IT solutions is an added advantage.
Proficiency in CRM tools i.e HubSpot CRM, Salesforce, and Zoho CRM.
Experience in B2B sales is highly advantageous more

We are searching for a talented Data Scientist to join our growing team. In this role, you will play a pivotal role in unlocking the insights hidden within our customers vast data sets in various projects. You will be responsible for designing, developing, and deploying machine learning models and data pipelines to solve complex business problems and drive strategic decision-making. If you are... driven by innovation, thrive in a collaborative environment, and are eager to contribute to the future of cloud computing, we want to hear from you. Join us and be part of a team that is shaping the future of cloud solutions.

Responsibilities

Collaborate with cross-functional teams (engineering, product, commercial) to understand business needs and translate them into actionable data science projects.
Design and implement data collection strategies to gather relevant information from various cloud-based sources.
Clean, pre-process, and transform data to ensure its quality and usability for analysis.
Develop and deploy machine learning models and statistical algorithms to solve specific business problems.
Evaluate and interpret the results of data analysis, identifying trends, patterns, and actionable insights.
Create compelling data visualizations to effectively communicate findings to technical and non-technical stakeholders.
Stay up-to-date with the latest advancements in data science and cloud technologies.
Participate in the development and maintenance of data pipelines and infrastructure.
May document findings, methodologies, and code for future reference and collaboration.

Preferred Qualifications

A degree in Computer Science, Statistics, Mathematics, or a related field (or) Bachelor's degree with relevant experience.
Minimum 3+ years of experience as a Data Scientist or similar role.
Strong proficiency in programming languages like Python, R, or Scala.
Experience with cloud platforms like Google Cloud, AWS or Azure is a plus.
Solid understanding of machine learning algorithms and statistical concepts.
Experience with data wrangling, data cleaning, and data visualization techniques.
Excellent communication and collaboration skills.
Ability to translate complex data analysis into clear and concise insights for non-technical audiences.
A passion for problem-solving and a strong analytical mind.

Additional Requirements:

Passion for staying current with emerging technologies and industry trends.
Ability to work in a fast-paced and collaborative environment.
Results-oriented with a focus on achieving strategic goals and objectives.
Team player with excellent interpersonal skills. more

As our Finance and Operations Lead, you will look after the company’s financial health and operations. You will advise the CEO and COO about the financial implications of business decisions, are responsible for the general administrative operations of the organization as well as inform and influence decisions using financial data. 
Your duties include but are not limited to preparing reports,... budgets, commentaries, and financial statements, undertaking financial administration, internal audits, and general operational administration of the organization. Preparing financial reports from multiple data points would be critical to this role. It is important you have experience in creating reports and insights. 
Key Tasks and Roles

Lead the Finance Function at Pawa IT Solutions Ltd.
Maintain the accounting reporting process, ensuring the accuracy and completeness of ledgers and all supporting documentation and compliance with internal and legal finance regulations.
Prepare internal financial and management reports and insights 
Ensure the implementation of internal controls, finance policies, systems, and procedures conform to the minimum and mandatory financial standards
Being a Critical point of contact with our customers; building a relationship that helps with efficient and timely collection of Accounts Receivables.
Maintain and manage healthy cash flows efficiency checks and improving on our Days payable outstanding (DPO) and our Accounts receivable turnover ratios
Work closely with the CEO in the preparation of the business plan and operational budgets; 
Develop and maintain effective office routines such as payroll, leave, and time off, utility management such as the internet, power, staff lunch, etc.
Responsible for scale procurement of services from reputable vendors ensuring compliance, value, and quality.
Managing the finance and administration executive.
Ensure adherence with local statutory financial compliance requirements, including vendor tax withholdings, tax filings, etc.
Overseeing general operations and administration of the organization with support from the finance and administration executive.
HR Administrative support with guidance from the COO.

Education & Professional Qualification

BS/BA /BCom in a Business or related discipline.
Minimum 5 years Experience in Accounts and Finance; preference in Management Accounting; in a Service-based environment would be ideal.
Experience in the human use of accounting systems QuickBooks/Xero/SAP or related.
Experience working in technology or financial services is desirable.
Experience in preparing reports and insights from multiple data sources.
Proficiency levels in Spreadsheet tools like analysis, reports, and pivot tables. more

As the head of SAP  Sales and Growth, you will; directly or indirectly,  help identify leads, offer proposals to new clients, and build relationships with customers and co-workers alike.  It will be your responsibility to find enough prospects, deliver effective pitching and build the company’s customer list and ultimately grow revenue as per your set targets. In sales lingo, you will “move people... from the top of the sales funnel to the bottom – that is – being a signed customer.” Business development is crucial to the growth of this organization.
Key Tasks and Roles

Take full ownership of the SAP sales & growth team outcomes we’re responsible for. Knowing what we intend to achieve as an organization as a whole is where you start and then break it down into smaller pieces and build strategies and plans on how to deliver this in the short, medium, and long term.
Define SAP Sales & Growth inputs for the team:  Our job is not to be moral cops but to deliver revenue and growth for the organization’s survival and growth and this is where you will firmly assert your influence. Define the inputs the team will need to put in place to actually deliver this.  Not wishful thinking. research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products, and services – or new ways of reaching existing markets
Directly and indirectly, you will research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products, and services – or new ways of reaching existing markets
Direct and indirect people management: You will lead and manage people. This is perhaps the hardest part of your job as you will have to use both positive and negative energy to motivate people! And yet people are like cats that cannot be herded like sheep! So findings ways to make people see and believe in your vision and the organization is perhaps a skill you will need to master pretty fast! And you should also learn not to be afraid to reprimand and fire people! Comes with the territory! 
Ensure the team focuses on priorities, milestones, and deliverables. The biggest advice for this role is: Prioritize fearlessly.
Processes: Implement disciplined sales and growth operations processes
Work to meet service level agreements with customer deployments with consistency, quality, and timeliness.
Maximize our rate of learning. We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won’t work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and individuals — the faster we’ll achieve our mission.
Solution and Sales Consultant: You will jump on calls with our sales teams and customers to help provide clarity and technical leadership and prowess of what is possible and what is not. Customers will expect to hear and trust your advice over the sales folks. 

Knowledge & Experience

Highly motivated and proactive, with proven leadership ability
Direct Sales experience, preferably within the area of IT consulting or cloud computing
Experience in managing complex enterprise deals (product + services desirable)
Be an accomplished sales and marketing professional with a high level of initiative and vision, commercial acumen, strategic skill with the ability to drive sales and add value to a successful business.
An excellent track record in pipeline generation and pipeline conversion.
Proposal development, negotiate to close, deal shaping and business case development.
Excellent senior client stakeholder communication skills, structured, strong analytical and results-oriented mindset.
At Least 5 years relevant sales experience in the tech industry.

Education & Professional Qualification

Bachelor’s degree or above in Business, Commerce, BBIT, IT or a related field
Excellent written and oral communicator.
Strong ability to multitask and meet objectives with minimal supervision.
Comfortable working with multiple groups within business.
Judgment and Decision-Making: In the instances where the candidate receives assignments in the form of projects he/she has the freedom to decide on priorities and how to accomplish assignments.

Date: On or before April 19th, 2023 more

We are looking for 4 Graduate trainees to work with our cloud and engineering team in both customer support-facing situations and building simple yet important technical web-based solutions.
Key Tasks and Role

Act as the first point of contact for all user support issues.
Triage incoming support issues, investigate solutions, or escalate according to agreed service levels
Collaborate with... colleagues and clients to achieve issue resolution
Maintain an appropriate level of product knowledge through continuing learning
Collaborate with the cloud team to continuously update training resources. 
Identify areas and opportunities for end-user training and capacity building.
Assist the Cloud Engineers in deployment projects and user training activities.
Work with both customers and cloud engineers to scope and build simple web-based technical solutions using Google App Scripts; PHP/Python/Java or any language one is familiar with.

Knowledge & Experience

Must have a good understanding of web tech stacks: HTML/CSS and frameworks: bootstrap/Django/ etc
Must have fair exposure or use with Javascript/Java/Python/
Strong communication and interpersonal skills
Strong decision-making skills
Desire to learn about new and existing technologies
Excellent customer service skills
Strong initiative, attention to detail, sense of urgency, work ethic, and follow-through skills
Excellent organizational skills with the ability to manage time and multiple priorities to completion.

Education & Professional Qualification

Should have completed all course work for their Bachelor’s Degree in Computer Science, Technology/IT-related field
Should NOT have graduated more than 1 year ago.
Strong ability to multitask and meet objectives with minimal supervision.
Keen to work or having previously worked in a customer support environment is a great plus.
Familiarity with Public Cloud solutions and tools; Google Cloud, Azure, AWS, Digitalocean, etc.

Date: On or before April 20th, 2023 more

We are seeking one graduate trainee to join our marketing team and work primarily in digital marketing to support our company’s efforts to build its brand. This position is for those who enjoy producing content with a purpose; writing social media posts, blogs, one-pagers, whitepapers, etc. that will leave your audience wanting more; if you can readily translate technical content into business... solutions for a CEO, and HR manager; or a CIO and if you are interested in setting and running Google Ads, this role is for you.
Key Tasks and Role

 Participate in the development and execution of the organization’s annual digital marketing plan including Google Ads, SEO, social media, and display/retargeting ads.
Create a thematic social media calendar for Facebook, Google My Business, LinkedIn, and Twitter that aligns with ongoing marketing campaigns.
Collaborating with other teams to create engaging digital content that increases customer engagement and enhances the organization’s online brand. This will include writing blogs, one-pagers, and whitepapers and uploading them to the website.
Work with the broader marketing team to implement strategies to drive traffic to the organization’s website including SEO and Google Ads.
Help the marketing team create email copy, design email templates and conduct A/B testing to optimize email performance and deliverability.
Monitor industry trends and best practices to identify new opportunities to improve our email marketing, SEO, Google Ads, and social media programs
Manage the end-to-end merchandise requisition process including requisition, stock checking, sourcing vendors, negotiating terms, and order and delivery assessment.
Any other duties that might be assigned to you by your line manager

Knowledge & Experience

Ability to write copy that can be used on our preferred communication channels.
Interest and some working experience in digital marketing particularly Google Analytics and Google Ads
Knowledge of  SEO, marketing database, email, social media, and/or display advertising campaigns.
Ability to use graphic design software such as Illustrator and Photoshop or Canva
Familiarity with content management systems such as WordPress
Up-to-date with the latest trends and best practices in online marketing and measurement.

Education & Professional Qualification

Should have completed all course work for their Bachelor’s Degree in BCom, Marketing, Communications, Journalism, or related field
Should NOT have graduated more than 1 year ago.
Strong ability to multitask and meet objectives with minimal supervision.
Being keen to work or having previously worked in a supportive environment is a great plus.

Date: On or before April 20th, 2023 more