Job Description


Do you have excellent customer skills?
Are you able to be thorough and pay attention to detail?
Do you have the ability to use your initiative?
OneCart is now looking for Shoppers to join our team. APPLY TODAY!


Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and... assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations.
Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric
Must be based in the area or closer
Must be Fluent in English
Must be able to type in full sentences more

Job purpose


To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic


Duties and responsibilities


Lead and supervise a team of Shoppers and Drivers to ensure... flawless service delivery to our customers daily
Spot check: Uniform, Orders, staff attendance, process and procedures
Reporting: Adherence and staff attendance
Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
Support the team on special projects for continued operating efficiency and growth.
Provide an operational perspective on Logistics to ensure best practices and protocols.
Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time fulfilment.
Daily and weekly KPI reporting.
Train and develop shoppers.
Demonstrate consistent application of internal procedures.
Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organizational needs.


Staff Management


Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
Conduct regular staff meetings with the team to improve motivation and communication
Ensure that all staff report to work on time at all times.
To facilitate training and coaching for staff members who generally lack service delivery.
Ensure staff members resolve queries. Facilitate and manage queries submitted to head office timeously.
Identify training needs initiate suitable training to better staff knowledge in their environment


Complaints Management


Assist and attend to shopper and driver queries
Resolves escalated customer complaints
Provide constant feedback to the Area Manager on unresolved customer queries
Investigate and respond to shopper queries.
Foresees potential problems before they occur and takes action to prevent them from occurring
Consults widely with people inside and outside own Branch to solve problems


Report


To provide weekly feedback on staff performance levels.
To provide reporting and associated performance insights on a daily, weekly and monthly basis
Ensures accuracy of reporting
Ensures real-time reporting is always available and visible
Reports are accurate and timeously submitted to relevant parties
Advise and check weekly reports for complaints, downtime reports, store productivity


Qualifications requirements

The following requirements are necessary:


Be eligible to work in South Africa.
A valid South African driver's license or a valid South African Professional driving permit (PrDP)
Clean driving record.
Must have your own vehicle or motorbike (registration documents to be verified)
Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
2-3 years Team Leader experience


Competencies and Skills


Attention to detail
Time management skills
Conflict management skills
Negotiation skills
Professional verbal and written communication skills
Responsive
Effective planning and organising
Self-directed and motivated
Interpersonal skills
Ability to build and maintain relationships
Resilience
Decisive and action-orientated
Assertiveness
Ability to work independently and under pressure
High emotional intelligence


Working conditions


Working conditions cover various circumstances from regular evening and weekend work, public holidays shift work, working outdoors and working with challenging clients.
Dress Code, the company prides itself in presenting a professional and respectable image to our clients
As ambassadors of the company, employees are required to be dressed appropriately and presentable and ensure a professional appearance. more

Job Description


Do you have excellent customer skills?
Are you able to be thorough and pay attention to detail?
Do you have the ability to use your initiative?
OneCart is now looking for Shoppers to join our team. APPLY TODAY!


Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and... assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations.
Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job purpose


To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic


Duties and responsibilities


Lead and supervise a team of Shoppers and Drivers to ensure... flawless service delivery to our customers daily
Spot check: Uniform, Orders, staff attendance, process and procedures
Reporting: Adherence and staff attendance
Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
Support the team on special projects for continued operating efficiency and growth.
Provide an operational perspective on Logistics to ensure best practices and protocols.
Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time fulfilment. Daily and weekly KPI reporting.
Train and develop shoppers.
Demonstrate consistent application of internal procedures.
Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organizational needs.


Staff Management


Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
Conduct regular staff meetings with the team to improve motivation and communication
Ensure that all staff report to work on time at all times.
To facilitate training and coaching for staff members who generally lack service delivery.
Ensure staff members resolve queries. Facilitate and manage queries submitted to head office timeously.
Identify training needs initiate suitable training to better staff knowledge in their environment


Complaints Management


Assist and attend to shopper and driver queries
Resolves escalated customer complaints
Provide constant feedback to the Area Manager on unresolved customer queries
Investigate and respond to shopper queries.
Foresees potential problems before they occur and takes action to prevent them from occurring
Consults widely with people inside and outside own Branch to solve problems


Report


To provide weekly feedback on staff performance levels.
To provide reporting and associated performance insights on a daily, weekly and monthly basis
Ensures accuracy of reporting
Ensures real-time reporting is always available and visible
Reports are accurate and timeously submitted to relevant parties
Advise and check weekly reports for complaints, downtime reports, store productivity


Qualifications requirements

The following requirements are necessary:


Be eligible to work in South Africa.
A valid South African driver's license or a valid South African Professional driving permit (PrDP)
Clean driving record.
Must have your own vehicle or motorbike (registration documents to be verified)
Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
2-3 years Team Leader experience


Competencies and Skills


Attention to detail
Time management skills
Conflict management skills
Negotiation skills
Professional verbal and written communication skills
Responsive
Effective planning and organising
Self-directed and motivated
Interpersonal skills
Ability to build and maintain relationships
Resilience
Decisive and action-orientated
Assertiveness
Ability to work independently and under pressure
High emotional intelligence more

Job purpose


To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic


Duties and responsibilities


Lead and supervise a team of Shoppers and Drivers to ensure... flawless service delivery to our customers daily
Spot check: Uniform, Orders, staff attendance, process and procedures
Reporting: Adherence and staff attendance
Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
Support the team on special projects for continued operating efficiency and growth.
Provide an operational perspective on Logistics to ensure best practices and protocols.
Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time fulfilment. Daily and weekly KPI reporting.
Train and develop shoppers.
Demonstrate consistent application of internal procedures.
Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organizational needs.


Staff Management


Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
Conduct regular staff meetings with the team to improve motivation and communication
Ensure that all staff report to work on time at all times.
To facilitate training and coaching for staff members who generally lack service delivery.
Ensure staff members resolve queries. Facilitate and manage queries submitted to head office timeously.
Identify training needs initiate suitable training to better staff knowledge in their environment


Complaints Management


Assist and attend to shopper and driver queries
Resolves escalated customer complaints
Provide constant feedback to the Area Manager on unresolved customer queries
Investigate and respond to shopper queries.
Foresees potential problems before they occur and takes action to prevent them from occurring
Consults widely with people inside and outside own Branch to solve problems


Report


To provide weekly feedback on staff performance levels.
To provide reporting and associated performance insights on a daily, weekly and monthly basis
Ensures accuracy of reporting
Ensures real-time reporting is always available and visible
Reports are accurate and timeously submitted to relevant parties
Advise and check weekly reports for complaints, downtime reports, store productivity


Qualifications requirements

The following requirements are necessary:


Be eligible to work in South Africa.
A valid South African driver's license or a valid South African Professional driving permit (PrDP)
Clean driving record.
Must have your own vehicle or motorbike (registration documents to be verified)
Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
2-3 years Team Leader experience more

Job purpose


To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic


Duties and responsibilities


Lead and supervise a team of Shoppers and Drivers to ensure... flawless service delivery to our customers daily
Spot check: Uniform, Orders, staff attendance, process and procedures
Reporting: Adherence and staff attendance
Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
Support the team on special projects for continued operating efficiency and growth.
Provide an operational perspective on Logistics to ensure best practices and protocols.
Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time fulfilment. Daily and weekly KPI reporting.
Train and develop shoppers.
Demonstrate consistent application of internal procedures.
Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organizational needs.


Staff Management


Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
Conduct regular staff meetings with the team to improve motivation and communication
Ensure that all staff report to work on time at all times.
To facilitate training and coaching for staff members who generally lack service delivery.
Ensure staff members resolve queries. Facilitate and manage queries submitted to head office timeously.
Identify training needs initiate suitable training to better staff knowledge in their environment


Complaints Management


Assist and attend to shopper and driver queries
Resolves escalated customer complaints
Provide constant feedback to the Area Manager on unresolved customer queries
Investigate and respond to shopper queries.
Foresees potential problems before they occur and takes action to prevent them from occurring
Consults widely with people inside and outside own Branch to solve problems


Report


To provide weekly feedback on staff performance levels.
To provide reporting and associated performance insights on a daily, weekly and monthly basis
Ensures accuracy of reporting
Ensures real-time reporting is always available and visible
Reports are accurate and timeously submitted to relevant parties
Advise and check weekly reports for complaints, downtime reports, store productivity


Qualifications requirements

The following requirements are necessary:


Be eligible to work in South Africa.
A valid South African driver's license or a valid South African Professional driving permit (PrDP)
Clean driving record.
Must have your own vehicle or motorbike (registration documents to be verified)
Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
2-3 years Team Leader experience more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more

Job Description :


As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal... Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service.
Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer


Duties and Responsibilities :


Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers' complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company's values


Job Requirements:


Matric 
Must be based in the area or closer 
Must be Fluent in English 
Must be able to type in full sentences more