About The Role

We are seeking a full-time Director, Quantitative Research and School Inspection who is excited about improving learning outcomes in government schools by providing technical and managerial leadership to a larger School Inspection (audit) team and building the capacity of our government partner’s School Inspection team.
We aim to impact teaching and learning, so we need to... deliver high quality data to decision makers at all levels of the organisation & to our government partner. Quantitative Research and School Inspection ensures that we have accurate knowledge of what is happening in schools by auditing all school management work. The data output from the audits you’ll design and run will be used to drive continuous improvement in the schools.
The Director, Quantitative Research and School Inspection must work effectively with people from diverse backgrounds, from different functional areas, and must be excited about driving change by recommending improvements to our processes to work towards audits that demonstrate 100% compliance. You will be responsible for the daily management of a large field team, proposing and adapting audits to ensure operational excellence after developing an in-depth understanding of the programme needs on both the government side & the technical partner side, analysing & providing actionable data from the audits via reports & dashboards, collaborating closely with other teams to ensure that the issues the School Inspection team observed are not only understood but also addressed rapidly. Your team of field associates will be heavily relied upon to support school staff to drive operational excellence, actively solve problems, and to ensure that schools are safe & conducive learning environments.
The Director, Quantitative Research and School Inspection will lead a team of School Inspection Supervisors who in turn manage a large field team of School Inspection Associates. The Director, Quantitative Research and School Inspection will report into the executive leadership of the Partnership Launch Team Chief of Partnership Launch and have a dotted/technical reporting line to the Regional Director, School Inspection and VP Operations. Other departments that take action based on audits include Operations, including Supply Chain and IT, as well as People. It is for this reason this function has direct executive reporting and oversight. A critical component of this role is leading meetings, reporting, providing technical expertise, and working in close partnership with the government partner School Inspection team, which includes staff in their headquarters & in the field. Collaboration with the government partner School Inspection team will continue to increase as the programme matures and culminate in the incorporation of the government partner School Inspection team into the internal School Inspection team.

What you will do

Establish School Inspection Procedures. The Director, Quantitative Research and School Inspection is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes. The School Inspection Director will measure, monitor, and analyze current processes, make recommendations for improvement and develop new solutions to enhance quality control. The School Inspection Director will use and continually improve the core audits and best practices already in place.
Manage School Inspection staff : The Director, Quantitative Research and School Inspection will lead the School Inspection team of supervisors & associates. This includes training them on new or revised procedures and systems; supervising them during the research process to ensure that they are correctly utilizing School Inspection methods and systems; and also supporting them as they monitor corrective actions implemented by other departments for critical/major and minor nonconformities, ensuring that actions are effective, implemented in a timely manner, and are permanent in nature to avoid recurrence of deficiencies.
Report Quality Issues to Schools and Operations Department Leaders & lead with ensuring rapid resolution . To support teaching and learning activities, the Director, Quantitative Research and School Inspection will ensure there is rapid , clear visibility of audit results always visible to the Schools Department, and for relevant audits, for Operations, including Supply Chain and IT, as well as People. The data from the audits is only worth collecting if it is rapidly visible and used to drive decision-making and correct any lapses or errors. Responsibilities also include ensuring that issues reported by School Inspections capture all the necessary data required for action by other teams and are assigned to the right team for resolution. Where systemic issues are made visible, the School Inspection Director is to work with other teams and the MD to identify such issues and any bottlenecks in the resolution process.
Maintain School Inspection Records . The Director, Quantitative Research and School Inspection will maintain detailed records of School Inspection activities and issues. These reports provide comprehensive records of School Inspection activities and help the organisation determine what’s working and what needs to be corrected.This includes management of the School Inspection field team, ensuring integrity in data collection.
Analyze Data Outputs & Create Quality Control Reports . The Director, Quantitative Research and School Inspection will support and enhance the organisation’s performance by analyzing and assessing audit data. In this aspect of the role, the School Inspection Director finds patterns and areas for improvements based on School Inspection data over time and utilizes these reports to improve processes and performance. The School Inspection Director determines whether their teams meet targets, deliver expected performance, and maintain overall workflow. This data must be provided rapidly to drive decisions in real time.
For any project, be ready to propose a plan and execute. This includes creating a timeline, liaising with other departments to get the support you need, managing performance and motivating staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answer any and all questions about your work.
Lead and provide technical expertise during engagements with the government School Inspection partners which will include:
Leading meetings with the government partner and writing periodic reports; identifying & anticipating challenges / bottlenecks in the collaboration with the government partner and partnering with the MD and Policy & Partnership team to address these.
Working with School Inspection shared services to ensure that the School Inspection audits within the programme align to the needs of both the program and the government partner
Detailed review of the structure of their School Inspection team and working with them to better structure their teams to drive operational excellence in the schools
Working with School Inspection shared services to design and then scheduling and carrying out School Inspection-focused training for the government partner School Inspections

What you should have

A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees are preferred
Multi market experience overseeing large field teams.
Team management experience– to direct, mentor, and oversee field associates within the School Inspection department, you should possess effective leadership, coordination, and motivation skills
Process enhancement skills – to find ways to streamline processes and boost efficiency, you should have some knowledge of process improvement and enhancement
Organization skills –to successfully direct and oversee all School Inspection procedures and coordinate production processes you should have strong organization skills
Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organisation. You will need to provide reports to production managers and business leaders to influence decision-making.
Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands
Bonus – previous experience in School Inspection/audit, including designing surveys; experience working with government; experience in extreme growth situations and dealing with complexity; worked/studied in a developing country, and/or experience implementing data collection projects. Experience with data collection tools such as KoBo Toolbox, and other statistical analysis tools such as R, Stata, Python is also a bonus.

You Are Also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, we work in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. more

About the Role

The People Operations Team is responsible for all the touchpoints of managing the employee lifecycle, including but not limited to offer letters, contracts, benefits, performance management tools, and employee off-boarding with both local laws and company policies.
People Operations uses data from employee lifecycle management to improve employee management and effectiveness,... ensuring all components of the People Group are using data to drive decision-making.
Effective programming within People Operations ensures that employees are seamlessly supported through their employment touchpoints, and that core employment structures and compensation strategies are used effectively to attract and retain high performing employees within the constraints of business operations. 
The Officer, People Operations is responsible for supporting specific administrative, operational and quantitative tasks that contribute to attaining the above objectives of the People Operations Team. This role will report to the Manager, People Operations.

What You Will Do

Separations Process: lead and "quarterback" separations processes, including department, asset, and financial handovers - involves IT, Admin, and Payroll Accountant
Onboarding Process: lead and "quarterback" teams from IT, Admin, etc. in ensuring that staff are successfully on boarded
Payroll Verification: work with Payroll Accountant to ensure that all contractors and employees are properly represented with the right deductions/additions, if any. Generate monthly report for managers on headcount
Staff Benefits: supporting staff with questions about health coverage, managing additions to coverage, dealing with other health coverage issues
Asset Management: ensure that all staff have the assets they need; deal with asset recovery processes and exchanges/one-off needs. Heavy interfacing with IT and Admin
Leave Management: assist employees with leave, generate monthly report for managers on leave balances
Disciplinary Procedures: work with the Manager, People Operations and  Director, People as needed on managing these procedures
Staff Documentation: ensuring that offer letters, contracts, probation confirmations, and change of status documents are appropriately handled

What You Should Have

Bachelor's degree from a reputable university.
Minimum 2 years of full-time work experience after graduation from your undergraduate degree.
Strong adherence to systems and processes.
Experience working with a culturally and socioeconomically diverse workforce.
Excellent email, Excel /spreadsheet, MS Word/word processing skills ; technologically competent/quick learner.
Work experience in fast-growth, rapid-scale contexts, particularly with large numbers of field staff.
Outstanding written and verbal communication skills.
High energy and enthusiasm level; willingness to do whatever necessary to get the job done.
Experience in a challenging, dynamic and complex business environment.

You’re Also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. more

Job Description

As an individual contributor, the L&D Manager will project manage all residential and/or induction training sessions for school staff, both school leaders and teachers. The complexity of this cannot be understated -- in a given year there may be 6-9 rounds of induction training each with 1500-2000 teachers and school leaders, managing 50 support office staff to deliver these... trainings. The importance of success of this training cannot be understated -- it is the foundation for success of all of our programming, by ensuring that each teacher and school leader leaves training with a new vision for their school and classroom, new practices for classroom management, new understanding of structured pedagogy and its use, and knowledge of critical school management practices. In short, at the end of induction training to the program, each teacher and school leader should be excited and confident to bring significant positive change to his or her classroom and school. 
As a collaborator, the L&D Manager will be responsible for coordinating with Shared Services L&D on the content of induction training and ongoing scheduled professional development modules, and manage direct reports in this production and collaboration. In addition, the L&D Manager will work directly with the Schools Director to use performance and behavioral data of school leaders and teachers to smartly deliver time-sensitive “refresher” training on core modules and/or custom or newly designed content for Supervisors of schools to use in school-based training and coaching. 
Finally, as a manager, the L&D Manager will ensure that members of the Leadership & Development team in the territory have a clear work plan, and are productively working in tandem to generate achievement in schools. The L&D Manager will during times of large-scale induction training manage Supervisors, School Management to deliver training in concert with the vision of L&D. It is your job to train, mentor, and evaluate every person leading a training classroom each step of the way, ensuring that they achieve ambitious outcomes with our school leaders and teachers. This role reports to the Schools Director.

What You Will Do

Lead induction training and professional development efforts for all school staff 
Lead school leader and teacher induction training and ongoing professional development efforts for your territory; ensure all induction training graduates and current school staff are world-class school leaders and teachers, prepared to succeed in KwaraLearn-supported classrooms and schools, passionate and motivated to deliver for each child. 
Collaborate with Shared Services L&D to ensure that all content for induction training and professional development efforts are effective; coordinate across departments to ensure that content is up to date and accurate -- this is a complex and critical process. 
Develop, coach, and mentor a deeply skilled and mission-aligned team of Supervisors, School Management who will support L&D on the execution of large-scale induction trainings and ongoing professional development during their field visits to each school; ensure that the team is prepared and delivering high-quality training and coaching for KwaraLearn-supported teachers & school leaders. 
Lead professional development, including induction and ongoing support, for Supervisors, School Management in collaboration with Shared Services L&D, using core programming and data of school performance. 
Be a world-class project manager ensuring high-quality delivery, continuous improvement and transparency for the execution of induction training and professional development programs in your territory.
Work closely with the Administration, People Operations, Technology, and other departments to ensure seamless user experience for teachers and school leaders during induction training and professional development.
Use big data to improve training, and identify areas of further professional development needed 
Working with Shared Services L&D teams, use big data on academics, school management and community engagement to identify areas for further professional development, and continuously improve training quality and efficacy. 
Investigate academic, school management and community engagement trends through the year to inform training content and delivery, and advise ongoing school field visits led by School Management, Schools Group. 

What You Should Have

A Bachelor’s degree in education or related field 
Two or more years of teaching experience is desirable. Prior experience in teacher training would be a bonus. 
Exceptional organization, project and people management skills. Prior experience in having led and managed teams would be a plus. 
A data-driven, evidence-based mindset. Comfort in collecting and analyzing data to inform decisions is integral to this role. 
Proficiency in Excel, Word, PowerPoint, and G-suite. 
Willingness to travel across territories as per the business needs 
Excellent written and verbal communication skills.
Excellent organizational, leadership, analytical problem solving and strategic thinking skills
High integrity with zero tolerance for any unethical business practice.

You’re also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
and value.
A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. more

About the Role

The Academic Director will be ultimately responsible for educational outcomes across schools, and will serve as an individual contributor, collaborator and a manager in this role. As an individual contributor, the Academic Director will project manage all academic events and initiatives for the territory. This will include the implementation of cyclical events (eg. provision and... maintenance of a school and academic calendar, daily and weekly timetables) and any new learning innovation launched throughout the academic year. 
As a collaborator, the Academic Director will be responsible for coordinating with Shared Services Instructional Design and Learning Innovation to ensure that all levers of achievement are robust and contextualized for the programme. The Academic Director will work with other departments to ensure that all schools have the right operational conditions for learning to take place.

What You Will Do

Advocating for learning outcomes and serving as an in-country academic consultant for other departments
Leading execution and interdepartmental coordination of the core academic program
Providing feedback to the Instructional Design team, in order to improve learning outcomes and culturally contextualize what is taught
Representing the territory with key state stakeholders, including the Ministry of Education and other government education officials
Conducting necessary market and regulatory research to inform instructional systems and policies (timetable, teacher specialty configurations, retention policies, exam policy, placement policy)
Identify areas of growth within our Academic offerings and create programmes/policies that improve student learning and school operation.

What You Should Have

The Academic Director must be a data-driven individual with experience developing and managing cultures of high performance and high expectations. You must be a great academic leader who understands exceptional instruction and can motivate and support others in realizing a vision of academic excellence. Ideal candidates have worked in organizations with a proven track record of generating large learning gains.

In addition, the Academic Director must:

Be a self-starter and problem-solver, who thinks three and four steps ahead.
Be hard working and collaborative, with the tenacity to plow through challenges and an appreciation for teamwork toward achieving a shared vision.
Be a fast learner and someone who is able to flourish in fast paced, dynamic, and sometimes ambiguous environments.
Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids.
Have strong project management skills and excellent organizational skills, with keen attention to detail and ability to follow up systematically on a broad set of initiatives and decisions.
Be an effective, articulate communicator who can represent the programme to external audiences.
Be humble, ready to “roll up your sleeves” to get things done.

Education and qualifications

Bachelor’s degree in Education or related field, graduate degrees preferred.
10 years’ experience working in education. 
2 or more years of teaching experience with evidence of outsized student learning gains is an added advantage.
Experience working in the education sector.

You’re also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network in Nigeria from prior experience in the country, preferably in the regulatory, education, or business sectors.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
and value.
A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. more

What You Will Do

Report to the Regional Director, to help build partnerships, relationships and execute strategies to sustain our goals across the specific program.
Work closely with the Programme Development counterparts and regional leadership, be responsible for overseeing key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder... meetings.
Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.
Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).
Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and important 'influencers’ to ensure the successful and popular launch of the government’s new programme.
Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
Map all key government officials, and create a plan for management of each;
Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of programme launch;

What You Should Have

Bachelor's degree with superior academic performance;
Over 6 years’ experience in government program delivery or working in account management or as an engagement manager;
In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project;
Previous experience working with a Ministry of Education on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT;
Confidence, authority, and level-headed decision making needed as the leadership voice for the program;
Knowledge of local, state and federal government issues related to the provision of primary education in the country would be preferred;
Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
Experience acting as an on-the-record spokesperson;
Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage; more

What you will do

The New Opportunities Group Spearhead the debut of the entire academic programme in this new territory, leading all academic work that ensures the best possible learning experience for this new cohort of pupils
Learn the status quo academic programme inside and out
Conduct desk research to learn about the standard academic programme in the new market
Conduct field research... to gather initial data about teachers and student abilities in the new market
Write the Academic Plan for the new market through thoughtful merging of the standard academic programme and the particular needs of the market
Prepare and present detailed plans to the relevant government officials about our academic plan
Collaborate with the Leadership & Development Director to ensure induction training appropriately addresses academic programme for both school leaders and teachers
Hire and onboard the Academic Manager who will permanently take over the academic programme in the new market after you leave

What You Should Have

10 years’ experience working in education, with 2+ in teaching; evidence of generating outsize student learning gains preferred
Love of travel and ability to spend upwards of 75% of the job travelling
Openness to new settings and constant change
Scrappiness, ability to solve problems when no clear path is presented for doing so
The skill and discipline needed to create order amidst chaos; strong project management
Cultural sensitivity, emotional maturity, discretion
Experience of living and/or working in emerging markets, including rural and remote communities

You’re also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, New Globe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never   shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and
 A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed   things or failed
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. more

What You Will Do

Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, and (iii) building a culture of community and parent engagement. 
Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should... deliver the promise of learning and holistic development for children, have a strong and high-performing cohort of teachers, operate within their budget and sustain enrolment necessary for financial sustainability;
Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Managers, and Academic Managers
Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adhere to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils.
Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools and creating safe learning environments.
Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
Support specific school events, including collaborating on programming for such events as school opening celebrations, parent-teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
Ensure school strength and support enrolment efforts are achieved. 
Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations. 
Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations. 
Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team. 
Work with the Leadership & Development team to provide, and facilitate ongoing professional development for Supervisors
Support schools through the transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leaders and other local organizations.
Ensure schools are working directly with country or regional government leadership, teacher training centres or regional organizations to support sourcing candidates for school staff. 
Supervise school budget and optimization, prevent fraud and ensure financial discipline.
Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
Other duties as assigned

What You Should Have

Proven leadership experience, leading teams of people to accomplish an objective
Belief in data-driven decision making
Proven experience managing field-based teams
School management experience a plus
Relentless focus on achievement for yourself and others
Bias towards action
Flexible and loves to work in a dynamic environment
Collaborative leader with strong relationship-building skills
Strong interpersonal skills
Strong communication skills
B.Sc. or M.A. in Education is preferred

You're Also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. more

About the Role
We are looking for an operationally focused, relentlessly driven star to lead our People Group across the programme. This is a high-impact role for someone who loves challenges. You will be laser focused on motivating and retaining our best staff, and will work to ensure that our service delivery positively impacts all staff. 



The ideal candidate comes from a strong... commercial background. You may have retail, operations, or consulting experiences, with a strong track record managing organisations and people in very fast-paced environments. You are energetic, tireless, relentless, and you are comfortable dealing with people of all backgrounds.
What You Will Do

Ensure top-notch global People service delivery. This means ensuring that all processes that touch employee needs are running smoothly. This includes all aspects of the employee life cycle, including contracting, employee on-boarding, payroll, benefits management, office administration, administration of off-site spaces, employee engagement, staff retention and career progression.
Execute on a data-driven approach across all People activities. It is your responsibility to ensure you and your team are leveraging all available data to drive decision-making. 
You will collaborate with other Groups and Departments on programming, including but not limited to Schools, Talent Acquisition, Technology, and Finance.  
Align company processes and policies with best practices and employment/labour regulations in all countries of operation.
Execute on performance and talent management initiatives and resource planning.
Lead all investigations, meetings, and reviews related to any disciplinary issues of gross misconduct or gross negligence, as well as any appeals or grievances. 
Supervise the Manager, Administration and Manager, People Operations and other People staff as needed to ensure delivery of all People Group programming.

What You Should Have

Bachelor’s degree in business or other related field with top academic marks; MBA/grad degree a plus.
Relevant Professional Certification.
At least eight years experience, including within leadership roles and for rapidly scaling companies - across operational and project managerial capacities.
Strong analytical and data driven thinker, ideally with previous experience in board commercial and operational areas.
Self-starter; highly driven individual that will take ownership from the get-go and proactively look for improvement.
Strong leadership skills and demonstrated ability to work with a very diverse workforce.
Excellent written and verbal communication skills.
Excellent organizational, leadership, analytical problem solving and strategic thinking skills
High integrity with zero tolerance for any unethical business practice. more

About the Role
Great challenge is where there are great rewards -- the opportunity to be the person who launches every step of multiple industrial value chains to succeed in radically altering the future of millions of children across multiple countries and continents. We are seeking a talented, motivated and adaptable individual to  support and deputise for the VP, New Opportunities as Senior... Director, New Opportunities. The ideal candidate is a multifaceted individual who will work closely with the VP, New Opportunities, as support and deputy to gain knowledge on how to launch and run a business. As a co-strategist, implementer, and  trusted advisor, the successful candidate will lead execution of operational and strategic initiatives for the VP, New Opportunities and the rest of the New Opportunities team. This includes during multiple co-current launches across different countries, the role of being deputised to lead a specific launch.  This is a highly operational hands-on and analytical role, involving intense programme and people management and broad  technical knowledge covering the entire business of launching a start-up in a new market: from project management, legal, teacher training and academics to operations, supply chain and people operations. The Senior Director, New Opportunities should have a proven track record of exceptional performance leading start-ups during a launch phase, or similar strategic initiatives and projects to completion.  
What You Will Do

Act as one of the deputy leaders on the New Opportunities team, support, and potentially oversee entire launches, programmes, projects and budgets
Provide leadership on both strategic and operational delivery 
Operationally own and maintain the key documentation around launch programming, including but not limited to: ‘launch playbooks’, work plans, gantt charts, checklists and systems write-ups
Identify issues and risks related to program implementation in a timely manner, and suggest appropriate program adjustments.
Ensure the technical and methodological soundness of activities in collaboration with the VP, New Opportunities and other functional heads.
Collaborate with colleagues to solve problems and build a learning environment within the organization.
As and when directed by the VP, New Opportunities, lead and manage the program team – providing the vision, day-to-day coordination, resource management, and supervision required to accomplish project objectives and to deliver superior quality products.
Ensure appropriate follow through on actions, decisions, and commitments made by the VP, New Opportunities by working with the parties responsible for implementation
Deputize for the VP, New Opportunities as and when necessary

What You Should Have

Bachelor’s degree essential, MBA (or Master’s) would be preferred.
At least 9 years of progressively responsible experience working in project management and design in developing countries, preferably including experience in the state or country to which you will be assigned.
At least 4 years of management experience, including direct supervision of professional and support staff and assembling teams working in multi-faceted roles including field based roles.
A proven track record of excelling in the leadership of operational teams, as well as in design-thinking, process and system design and application, managing complex and inter-related functions, as this will be critical overseeing a large scale school system transformation.
Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage.
Excellent organizational skills, with keen attention to detail and ability to follow up systematically  on a broad set of initiatives and decisions 
Strong willed, a fast learner and able to effect changes fast 
Excellent presentation creation skills. Proficiency in Microsoft Excel, PowerPoint, and Word 
At least one work experience that required highly independent work in an exceedingly  challenging environment 
Strong management skills, leadership qualities, professional reputation, ability to build or access key contacts within the Ministry of Education or equivalent local and state regulatory bodies.
Demonstrated ability to work effectively with government representatives, for-profit private sector entities, local community organizations, donors, consortium members and other stakeholders, at national and sub-national levels.
Ability to flourish in dynamic, ambiguous environments 
Ability to produce high quality work with very short deadlines, effectively prioritize work among  multiple competing demands, and adapt to unexpected work demands
Respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
Prior work experience as a management consultant is a plus 
Passion for our vision of democratizing the right for all children to succeed. more

What You Will Do

Establish School Inspection Procedures. The School Inspection Director is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes. The School Inspection Director will measure, monitor, and analyse current processes, make recommendations for improvement and develop new solutions to enhance quality control.... The School Inspection Director will use and continually improve the core audits and best practices already in place.
Manage School Inspection staff : The School Inspection Director will lead the School Inspection team of supervisors & associates. This includes training them on new or revised procedures and systems; supervising them during the School Inspection process to ensure that they are correctly utilizing School Inspection methods and systems; and also supporting them as they monitor corrective actions implemented by other departments for critical/major and minor nonconformities, ensuring that actions are effective, implemented in a timely manner, and are permanent in nature to avoid recurrence of deficiencies.
Report Quality Issues to Schools and Operations Department Leaders & lead with ensuring rapid resolution . To support teaching and learning activities, the School Inspection Director will ensure there is rapid , clear visibility of audit results always visible to the Schools Department, and for relevant audits, for Operations, including Supply Chain and IT, as well as People. The data from the School Inspection audits is only worth collecting if it is rapidly visible and used to drive decision-making and correct any lapses or errors. Responsibilities also include ensuring that issues reported by School Inspections capture all the necessary data required for action by other teams and are assigned to the right team for resolution. Where systemic issues are made visible, the School Inspection Director is to work with other teams and the MD to identify such issues and any bottlenecks in the resolution process.
Maintain School Inspection Records . The School Inspection Director will maintain detailed records of School Inspection activities and issues. These reports provide comprehensive records of School Inspection activities and help the organisation determine what’s working and what needs to be corrected.This includes management of the School Inspection field team, ensuring integrity in data collection.
Analyze Data Outputs & Create Quality Control Reports . The School Inspection Director will support and enhance the organisation’s performance by analyzing and assessing audit data. In this aspect of the role, the School Inspection Director finds patterns and areas for improvements based on School Inspection data over time and utilizes these reports to improve processes and performance. The School Inspection Director determines whether their teams meet targets, deliver expected performance, and maintain overall workflow. This data must be provided rapidly to drive decisions in real time.
For any project, be ready to propose a plan and execute. This includes creating a timeline, liaising with other departments to get the support you need, managing performance and motivating staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answer any and all questions about your work.
Lead and provide technical expertise during engagements with the government School Inspection partners which will include:
leading meetings with the government partner and writing periodic reports; identifying & anticipating challenges / bottlenecks in the collaboration with the government partner and partnering with the MD and Policy & Partnership team to address these.
working with School Inspection shared services to ensure that the School Inspection audits within the programme align to the needs of both the program and the government partner
detailed review of the structure of their School Inspection team and working with them to better structure their teams to drive operational excellence in the schools
working with School Inspection shared services to design and then scheduling and carrying out School Inspection-focused training for the government partner School Inspections

What you should have

A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees are preferred
Team management experience– to direct, mentor, and oversee field associates within the School Inspection department, you should possess effective leadership, coordination, and motivation skills
Process enhancement skills – to find ways to streamline processes and boost efficiency, you should have some knowledge of process improvement and enhancement
Organization skills –to successfully direct and oversee all School Inspection procedures and coordinate production processes you should have strong organization skills
Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organisation. You will need to provide reports to production managers and business leaders to influence decision-making.
Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands
Bonus – previous experience in School Inspection/audit, including designing surveys; experience working with government; experience in extreme growth situations and dealing with complexity; worked/studied in a developing country, and/or experience implementing data collection projects. Experience with data collection tools such as KoBo Toolbox, and other statistical analysis tools such as R, Stata, Python is also a bonus. more

Aboutthe Role

The Director, Schools is responsible for the performance management of every school in the territory. This includes school management, academic programming, school programming, staff professional development, regulatory compliance, commercial sustainability, and parent and community engagement in every school we support. You have incredible responsibility for the integrated... delivery of all our programming in each school, for each teacher, and for each child.
Consequently, your focus on using data to drive performance, constant coaching to change behaviour, and rigorous implementation of core school programs is critical. The team you supervise is in schools each day, providing ongoing mentorship, specific performance feedback, and ongoing group and personal training. You manage one of the largest teams in the company, led by the field team of School Supervisors that give daily support to each school.
In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required, just as your school supervisors do in the community of each school.
Instructional leadership is a core part of your remit, ensuring that school leaders and teachers are delivering on our promise to ensure each child has the opportunity to learn, which only happens when each teacher uses the right materials at the right time each day, listens and responding to students’ learning, and is supported by the school leader in this practice daily.
Your role is the nexus of all that we do, ensuring the implementation and results of our overall programming. Using big data that provides visibility into everyday teaching practices and school management, you work with your direct supervisory staff to improve the performance of each school with the goal of student performance and character development in mind, as well as each school’s financial sustainability – and provide feedback on core programming to our design teams.
This team is laser-focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behaviour and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

What You Will Do

Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, and (iii) building a culture of community and parent engagement.
Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, have a strong and high-performing cohort of teachers, operate within their budget and sustain enrolment necessary for financial sustainability;
Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Managers, and Academic Managers
Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adhere to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils.
Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools and creating safe learning environments.
Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
Support specific school events, including collaborating on programming for such events as school opening celebrations, parent-teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
Ensure school strength and support enrolment efforts are achieved.
Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations.
Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations.
Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team.
Work with the Leadership & Development team to provide, and facilitate ongoing professional development for Supervisors
Support schools through the transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leaders and other local organizations.
Ensure schools are working directly with country or regional government leadership, teacher training centres or regional organizations to support sourcing candidates for school staff.
Supervise school budget and optimization, prevent fraud and ensure financial discipline.
Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
Other duties as assigned

What You Should Have

Proven leadership experience, leading teams of people to accomplish an objective
Belief in data-driven decision making
Proven experience managing field-based teams
School management experience a plus
Relentless focus on achievement for yourself and others
Bias towards action
Flexible and loves to work in a dynamic environment
Collaborative leader with strong relationship-building skills
Strong interpersonal skills
Strong communication skills
B.Sc. or M.A. in Education is preferred

You’re also

A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. more