Job Purpose
The main purpose of the job is to provide correct billing for patients under cash, insurance and NHIF cover in an accurate and timely manner.
Key duties and responsibilities

Prepare billing statements for insurance companies, cash and corporate patients and other third parties
Review the discharge sheets for accuracy and completion to prepare billing statements
Analyze invoices... and data, prepare reports and respond to inquiries concerning billing activities
Ensure pre-authorizations are done for corporate and NHIF clients
Verify NHIF status and approvals and ensure biometrics capture as per procedure
Update patients’ bills daily in coordination with other billing points within the hospital and other external partners
Ensure that all services offered are billed/invoiced
Update the corporate and cash payers on their bills daily or on-demand
Carry out daily routine ward rounds to collect billing information and update the clients and patients
Check insurance/corporate/ NHIF documents for authenticity and validity
Establish payment arrangements with patients; monitor payments; following up with patients when payment lapses occur
Discharge clients by processing their bills and issuing gate passes
Prepare daily, weekly and monthly billing reports
Post/process bills in the correct and relevant accounts in the system
Prepare the physical corporate / NHIF invoices-claims and attach the relevant documents for dispatch within the agreed credit period
Participate in stock take exercises
Ensure safe custody of all documents/LOUs /Guarantee of Payments used in discharging Corporate clients
Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures
Any other responsibility assigned to the jobholder by the supervisor from time to time
Follow up with insurance companies, NHIF and other corporate players for timely payment of claims
ETIMS: entering all corporate invoices in ETIMS, generating all receipts and filling them according to receipt number

Qualifications

Degree or Diploma in Business Administration, Economics, Finance or other business-related fields from a recognized institution.
Partial accounting qualification, i.e. CPA Part II or ACCA 2.
Minimum of 4 years’ experience, with two years in a billing function
Must have experience in processing NHIF and insurance claims

Competencies

Computer literacy,
Accounting skills
Attention to detail
Customer relation skills
Communication skills
Negotiating skills
 more
  • Finance
  • Accounting
  • Audit
Job Purpose
The purpose of this position is to assist the C.E.O in the carrying out of human resource functions, general administration/maintenance of the hospital and its processes, and ensuring effective running of the C.E.O’s office 
Roles & Responsibilities
Human resource duties:

Scheduling job interviews and assisting in interview process
To plan, define, implement and monitor... employees performance objectives/ indicators, and review performance outcomes
Analysis of performance data to evaluate the performance achievements, challenges, and areas for improvement of the employees/ teams/ organization; and dissemination of reports and feedback to relevant stakeholders.
Provide support, guidance and training to personnel as required. Participates In the review of training needs of staff making appropriate proposal to meet identified needs.
Prepare and provide advice to staff members on specific entitlements.
Assist in the interpretation and application of staff rules, regulations and procedures ensuring uniform application.
Ascertain human resources requirements for the hospital ensuring the timely advertisement and filling vacancies.
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.).
Serves as a point person for all new employee questions.
Control the maintenance of the personnel records in the office, ensuring that outstanding queries receive timely response, after due analysis maintains and monitors leave records and overtime.
Participate in staff appraisal
Maintains employee information by entering and updating employment and status-change data.
Maintains employee confidence and protects operations by keeping human resource Information confidential.
Submits employee data reports by assembling, preparing, and analyzing data.
Ensuring background and reference checks are completed
Overseeing the completion of compensation and benefit documentation
Maintaining current HR files and database
Maintaining records related to grievances, performance reviews, and disciplinary actions
Performing file audits to ensure that all required employee documentation Is collected and maintained
Completing termination paperwork and assisting with exit Interviews.
Perform other HR duties as required.

 Administrative assistant duties:

Ensure that the hospital’s calendar of events is implemented as scheduled
Assist in monitoring and reporting on the daily operations of the hospital
Assist with preparation of monthly, quarterly and yearly progress reports.
Handling of the hospital correspondences and keeping such files
Act as a liaison between the C.E.O’s office and internal and external parties
Managing an active calendar of meetings and appointments for the CEO, be able to anticipate the C.E.O’s next move
Manage the communication in and out of the C.E.O’s office
Prioritize and follow up on incoming issues and concerns addressed to the C.E.O, including those of a sensitive or confidential nature and determine the appropriate course of action (in consultation with the C.E.O as appropriate)
Follow up with key contributors to the C.E.O’s projects and maintain the timeline around deliverables, keeping the projects on task.
Produce all necessary documents, reports and presentations for the C.E.O
Organize and maintain the C.E.O’s office
Other duties and responsibilities as assigned by the C.E.O

Qualifications

Degree or higher diploma in Human resources management
Active registration and good standing with IHRM
Five years working experience, with two of them in a supervisory/ mid-level management role
Proficiency in Microsoft Office suite
Performance contracting and management skills
Additional training in business management or administration will be an advantage
Previous experience in customer service will be an added advantage
Great communication skills
People skills
Self-driven and able to work with minimum supervision
 more
  • Human Resources
  • HR
Job Purpose
 Strategic management and overseeing all finance functions in the hospital in accordance with established professional standards, policies and procedures. Must be proficient in developing and analyzing management accounting information to support effective decision making based on data, have the ability to align daily actions to the hospital’s strategic direction, mobilize people and... inspire them towards a common ambition and better results.
Responsibilities

It shall be the duty of the business manager to have general charge of the financial operation of the institution as outlined by the Hospital Advisory Board (HAB) in counsel with the CEO, including the purchase of supplies and the collection of accounts.
He/ She shall, in collaboration with the CEO, prepare the annual budget for presentation to the HAB.
He/She is responsible for the maintenance of the equipment and the physical plant in harmony with the quality control standards and in accordance with the policies of the HAB
He/She is responsible for supervision of all non-medical departments of the institution and for the direction of the personnel of such department
Directing and administering all financial plans.
Business planning, budgeting, and forecasting processes, including coordinating and integrating strategic and business plans for profit and cost centers and capital budgets
Ensuring that daily financial operational matters are executed according to approved plans in a timely manner, and ensuring that there is continual and vigilant monitoring of expenses against budgets, and monitoring growth in revenue streams
Ensuring the integrity of the Hospital’s accounting systems, internal controls, cash management, signatories, and discretionary authorities, and managing the relationship with external auditors.
The Company’s financial and business reporting, tax planning, estimating and reporting, and regulatory reporting and compliance.
Managing successful cash collections programs.
Managing the relationship with Banks & investors. The finance manager is expected to provide strategic input on the financial considerations that the Company must address for continued growth and profitability Identification, assessment, and management of the Companies’ business risks and reporting on them
Being the principal liaison with the Board’s Audit & Risk Committee.
Ensure that supplier contracts are negotiated to the best interest of the Hospital.
Look for and implement better credit options for the Hospital.
Responsible for the production of monthly financial data and commentary relating to the hospital
Responsible for the accuracy of the functional reporting within organization in line with company codes/profit and cost centers.
Responsible for strategic Investment and Restructuring reporting.
Review monthly performance against budget on all cost centers and ensure that any excesses are challenged/agreed.
Ensure compliance with hospital administrative policy, finance manual and other governance requirements

Competencies

Ability to lead and motivate staff.
Ability to identify individual and team development needs regularly by monitoring team and individual performance, coaching and recommending training.
Ability to conduct formal performance and development reviews for direct reports.

Qualifications

CPA or ACCA with at least a Bachelor’s Degree (minimum second upper) in a relevant discipline
Member of the institute of Certified Public Accountants of Kenya (ICPAK)
Master’s in Business Administration will be an added advantage
Training and experience in finance analytics will be an added advantage
Demonstrate knowledge and experience in procurement and inventory management
Proven experience in credit control
Project management experience will be a plus
Robust computer knowledge including Microsoft applications, extensive exposure to an ERP environment, advanced reporting tools
High level of analytical, performance management skills and attention to detail
Excellent planning and organizational skills
Experience of a minimum of 4 years in a for-profit organization
Experience in a busy hospital setting will be an added advantage
Excellent reporting, communication, and presentation skills
 more
  • Finance
  • Accounting
  • Audit
Job Brief
We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will... help develop, expand and maintain our marketing channels.

This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.
Responsibilities

Support the marketing team in daily administrative tasks
Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)
Prepare promotional presentations
Help distribute marketing materials
Help organize marketing events
Collect quantitative and qualitative data from marketing campaigns

Requirements and Skills

Bachelors or diploma degree graduate from a reputable institution in either marketing and communications, public relations, or journalism.
Strong desire to learn along with a professional drive
Solid understanding of different marketing techniques
Excellent verbal and written communication skills
Excellent knowledge of MS Office
Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics, and Google Adwords)
Passion for the marketing industry and its best practices
 more
  • Internships
  • Volunteering