Supports Customer interfacing staff Team leaders to communicate and monitor performance standards that are specific and measurable.
Provides specific performance feedback, both positive and corrective, as soon as possible after an event.

Lead and support Commercial units in being data driven with respect to planning, decision making and execution thereby maximizing acquisition efforts, transaction levels and overall revenues from customers, agents, merchants, and other players in the eco-system.
Tightly support commercial in effective initiation, tracking and closing of projects and tasks.