WAYS YOU CAN CONTRIBUTE


Lead the design and execution of evidence-based interventions and partnerships that that will advance Health Entrepreneurship to enable young people (particularly young women) to find dignified and fulfilling work.
Ensure alignment of programs in Health Entrepreneurship with roadmaps and strategies across the Foundation and global and national priorities.
Work... with platform and country teams to ensure connectedness, complementarity and synergy.
Work with external agencies at global and continental level, local partners, academia and where appropriate the private sector, to identify scalable opportunities, leverage expertise and enhance thought leadership.
Develop the Health Innovation and Entrepreneurship implementation framework leveraging the experience we gained from the Foundation’s multiple programs in in Africa and Canada.
Seek opportunities to link, integrate, and leverage existing and upcoming programs across countries and thematic teams such as access to finance and digital technology.
Contribute to building the Health Workforce Initiatives Team by fleshing out the Health Innovation and Entrepreneurship pillar of the roadmap.
Work with colleagues in the health initiatives in strategy design, program/partnership development, implementation and learning by connecting the dots and ensuring synergy as one integrated team.
Serve as a point of contact for Health Innovation and Entrepreneurship internally and externally and represent the Foundation where appropriate.
Work with colleagues in impact to build monitoring framework to assess impact, synthesize learning, and improve program design and implementation.
Serve as a thought partner to colleagues in other platform and country programs.
Work with program finance to develop and manage the budgets and ensure spending adjustments or budget modifications as necessary.
Create space to listen to young people, partners and stakeholders to scope new ideas, seek counsel, and support programming efforts.
Champion integrated program design, implementation and learning by developing and maintaining productive work relationships and collaboration with various functions of the Foundation including finance, communication, impact, enterprise risk management, and legal.
Establish and strengthen relationships with other stakeholders and agencies relevant to the health strategy pillar.
Facilitate integration, collaboration and convening relevant actors to drive impact at scale.
Effectively lead colleagues, ensuring high quality of work, safeguarding and alignment with Foundation values.
Drive oneness building a supportive and collaborative work environment.
Oversee performance management of direct and indirect reports.


WHO YOU ARE


MBA or Master’s in entrepreneurship, global development, education, public policy or another related field.
Fifteen (15) years of experience at a senior level in global organizations with strong leadership experience in innovation, entrepreneurship/enterprise development, development and/or government or public policy within the private sector and/or non-profit organizations is required.
Six (6) years of exceptional leadership experience, building and leading entrepreneurship and innovation interventions/programs.
Demonstrated financial management experience including preparation and management of budgets, contracts, etc. Senior level experience in Africa and with exposure to international issues ideally is crucial. Private sector experience would be an asset.
Advanced expertise in developing and leading innovation and entrepreneurship efforts in Africa.
Proven experience effectively working with government officials, key players in the health space, business leaders, entrepreneurs and other actors.
Solution based approach while demonstrating innovation, integrity, quality, creativity, flexibility and resilience.
Fluency in English. French is an added advantage.
Excellent strategic insight and ability to translate plans to action to deliver impact with quality and speed.
Excellent analytical skills with the ability to express facts and ideas in a clear, convincing and organized manner.
Demonstrates mature and sound judgement when addressing highly complex needs
Innovative and entrepreneurial and who is able to formulate and develop new or creative approaches to problems and inspires others on the team to do so as well.
Flexible, adaptable, and able to execute a range of job duties and changing priorities.
Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
Commitment to Mastercard Foundation’s values and vision. more

WAYS YOU CAN CONTRIBUTE

We are seeking Investment Officers to join our team and play a pivotal role in the build out of ACIF and its early investments. The position offers the opportunity make, manage and eventually exit direct investments in African champions. Investment Officers will also have the opportunity to work on intermediated investments, including fund commitments, co-investments and... creative investment products to catalyze third party capital. As a core team member, you will be instrumental in shaping the future of ACIF, the clients and companies, and the African youth we serve. More specific responsibilities include:

WHO YOU ARE


Evaluating and executing direct investments in African firms positioned to deliver on ACIF and the Foundation’s objectives.
Analyzing investment opportunities, including developing and testing assumptions, building financial models, assessing historical performance and developing and drafting investment memorandums.
Developing valuations, investment structures and key terms of investments, in collaboration with the ACIF team.
Deep analysis to test and refine investment cases, and defend assumptions, forecasts and investment theses to the broader ACIF team and Investment Committee.
Working with financial, legal, tax, and impact advisors to undertake due diligence of investment opportunities.
Supporting the execution of transaction processes, including legal documentation, required transaction structures, overseeing meeting of conditions precedent, and closing.
Working with management teams to develop and align on forecasts – both financial and impact.
Supporting the creation of innovative investment structures to achieve ACIF’s objectives, particularly of sustainable job creation.
Supporting management teams to sustainably grow operations and create dignified employment opportunities as well as to deliver on growth and expansion objectives, M&A, product or services growth, etc.
Ensuring appropriate reporting and performance against investment theses of the portfolio.


Education & Experience


Bachelor’s degree in finance, economics or an associated field from a recognized master’s degree or CFA preferred.
Minimum of 5 years' work experience, with at least 3 years' experience in private equity or private credit investing, with a strong preference for investments in Africa.
Understanding of investment fundamentals, key drivers of major African markets, and risks of operating in complex markets. more

Role

We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Principal, you will be at the frontline of... generating excitement and demand for our unique solutions and forming successful lasting partnerships within Retail & Commerce segment, which includes Retailers, Telco’s, Digital Players, Airlines and Fintech’s.


Own and manage business development activities for Data & Services within Retail & Commerce segment in Africa division with direct revenue and sales responsibilities.
Refine the value proposition of new and existing D&S capabilities to meet the needs of executives within Retail & Commerce segment
Serve as the face of Mastercard Data & Services to senior level client stakeholders, including C-Suite Executives.
Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues to Mastercard.
Drive coordination within Demand Generation, Marketing, Specialist Sales teams across D&S business lines and value propositions, focused on the above defined client vertical.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
Partner with the Mastercard Account Leadership team to develop a plan to support their strategic imperatives for target accounts.
Work closely with Advisors Client Services teams for an effective joint go to market and to ensure best-in-class value delivery.
Collaborate closely with other team members and bring an innovative and creative mindset to partnering with clients.
Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.
Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).


All About You


10+ years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services in relevant industries (Retail, Telco, Digital, Travel, and Fintech)
Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.
Ability to own and drive end-to-end sales from initial prospecting through signed contract.
Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.
Excellent at building relationships through networking and outbound prospecting.
Collaborative attitude with an understanding of how to win as a team.
Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.
Advanced analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification)
Bold, energetic, proactive, self-driven, never give up attitude and creative
Bachelor’s degree minimum.
MBA or relevant post graduate degree recommended
Proficiency in written and verbal English.
Advanced Word, Excel and PowerPoint skills more

Internship Program 


The Mastercard Internship Program offers penultimate year students an immersive experience to challenge the status quo, gain real work-life skills in a global company, drive decency and belonging, and grow their personal and professional development. We invite you to bring your passion, share your talent, and make the most of this truly priceless experience. 


What... you’ll need   


To be available to work Full-time approximately in June 2025
To be a Penultimate Masters/Undergraduate Student, due to graduate no earlier than December 2025 Or by June 2026
Innovative thinking and thoughtful risk-taking.
Ability to partner across the organization.  
Sound communication skills.  
Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access more

Role: 


Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus
Understand Mastercard’s business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency
Leverage the Studio framework to manage... the delivery of ongoing innovation and enhancements to focus Products
Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
Take accountability for the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)
Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management
Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
Actively partner with the Guilds to create best practices within the Program with a focus on driving continuous improvement in the Program’s operating model and make proposals to Program leadership on enhancement opportunities
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
Demonstrate and drive Mastercard Way behaviours through their behaviour, (e.g. customer and stakeholder interactions)


About You: 


Proven expertise in payments industry, specifically Acceptance with deep understanding of Merchants, Acquirers and other players in the acceptance ecosystem
Demonstrated ability to develop and deliver products and solutions for customer needs
Ability to influence people at multiple levels and navigate a global, decentralized organization
Ability to successfully execute in a dynamic environment across multiple functional disciplines
Fully embraces digital world and understands its importance for future growth
Skilled at building and maintaining strong, productive working relationships with internal stakeholders and external customers
Self-starter with Initiative, passion and agility
Bachelor’s degree required, MBA or advanced degree preferred more

Role: 


Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
Interpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearly communicating it to key stakeholders on an ongoing basis
Leverage... the Studio framework to manage the delivery of ongoing innovation and enhancements to focus Products
Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
Demonstrate depth of knowledge of their Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment). Apply this knowledge to the development of winning Product strategies
Demonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities
Drive the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)
Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time and budget in partnership with the Product Management-Technical Guild.
Leverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan
Ensure that the broader Mastercard organization is enabled to sell focus Products by creating compelling communications & marketing content in partnership with Marketing
Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
Partner with the Guilds to create and share best practices within the Program with a focus on driving continuous improvement in the Program’s operating model
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Demonstrate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.


About You:


Product management experience 
5+ years of professional experience in new innovative product development and management, client facing consulting and technology.
Strong understanding of the emerging technologies, merchant needs and prevailing business models.
Strong focus on consumer experience coupled with very strong analytical and creative problem-solving skills. Passion for the customer.
Excellent communication skills and ability to engage senior executives with ease. Ability to understand their requirements, build out plans and deliver on those. 
Sensitivity for multi-cultural, diverse background.
Proven ability to build collaborative working relationships with stakeholders at the global/regional or local level.
Ability to manage multiple projects, manage creative resources.
Strategic mindset with ability to make quick decisions in challenging, ambiguous situations. 
Motivated self-driver, able to manage complex/multi-geography projects with a discipline for priority-setting and follow-through.
Demonstrated curiosity, agility and rapid learning on competitors, technologies, and products.


Nice to have: 


Master’s degree
Technical background
Expertise in payment industry, merchant or acquirer, payment facilitator, fintech companies, and developers. more

Responsibilities


Develop and execute Mastercard’s carded billpay commercialization strategy to drive adoption of Mastercard solutions and grow share of spend in the bill pay segment
Establish and own the Bill pay product sales pipeline, working with market development and account teams across the EEMEA region to drive adoption of our solutions with customers, channel partners, merchants,... and government authorities
Lead customer workshops and complementary programs to support sales enablement objectives
Provide ecosystem subject matter expertise, identifying product opportunities and informing product management priorities
Lead cross-functional initiatives with internal product teams and business owners, as well as market teams and customers to keep stakeholders informed of ecosystem needs
Launch programs to engage customers, hosting events at Mastercard and representing our solutions at industry events
Shape both executive-level and customer-facing narratives with strong analytic support, with the experience and the penchant to become a subject matter expert in bill pay and government segments
Maintain strong cross-functional working relationships to ensure alignment with global, regional, and market priorities


All About You


Deep experience and knowledge of merchants in the bill pay segment (telecom, insurance, rent, education, insurance, education)
Market development mindset, with experience identifying and solving customer challenges
Experience in roles with ownership of product management and business development objectives
Innovation mindset with the curiosity and drive to tackle complex industry challenges
Influential communicator, superb in both presentation and interpersonal skills, with a penchant for distilling complex topics into simple, clear messages
You build strong networks, and create community with partners
Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
Distills complex topics and analysis into simple, clear narratives
Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
Ability to work effectively in a highly matrixed organization
Comfortable working closely with stakeholders at all levels of Mastercard’s organization more

Role:


Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
Interpret and apply program vision and strategy tproduct strategy and roadmap for the Products they manage, clearly communicating it tkey stakeholders on an ongoing basis
Leverage the... Studiframework tmanage the delivery of ongoing innovation and enhancements tfocus Products
Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) tensure that Products are easy tdeploy and deliver a great experience during operation
Demonstrate depth of knowledge of their Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment). Apply this knowledge tthe development of winning Product strategies
Demonstrate awareness of Mastercard's broader Product offering and the ability tleverage Products from other business areas taugment Product capabilities
Drive the delivery of key product enhancements and partner with Guild members tdeliver (e.g. CX&D, Product Management – Technical)
Understand the Software Development Lifecycle and manage any barriers or obstacles tdeliver capabilities on time and budget in partnership with the Product Management-Technical Guild.
Leverage data tquickly identify Product performance challenges, creating proactive plans tdrive usage and revenues. Use data-driven analysis tprioritize resources tdeliver against the plan
Ensure that the broader Mastercard organization is enabled tsell focus Products by creating compelling communications & marketing content in partnership with Marketing
Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements tachieve Product objectives
Partner with the Guilds tcreate and share best practices within the Program with a focus on driving continuous improvement in the Program’s operating model
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studiframework
Demonstrate a commitment tcontinuous learning by leveraging the learning & development curriculum taugment existing knowledge, skills and experiences
Demonstrate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.


About You:


Product management experience
5+ years of professional experience in new innovative product development and management, client facing consulting and technology.
Strong understanding of the emerging technologies, merchant needs and prevailing business models.
Strong focus on consumer experience coupled with very strong analytical and creative problem-solving skills. Passion for the customer.
Excellent communication skills and ability tengage senior executives with ease. Ability tunderstand their requirements, build out plans and deliver on those.
Sensitivity for multi-cultural, diverse background.
Proven ability tbuild collaborative working relationships with stakeholders at the global/regional or local level.
Ability tmanage multiple projects, manage creative resources.
Strategic mindset with ability tmake quick decisions in challenging, ambiguous situations.
Motivated self-driver, able tmanage complex/multi-geography projects with a discipline for priority-setting and follow-through.
Demonstrated curiosity, agility and rapid learning on competitors, technologies, and products.


Nice to have:


Master’s degree
Technical background
Expertise in payment industry, merchant or acquirer, payment facilitator, fintech companies, and developers. more

Role:


Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus
Understand Mastercard’s business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency
Leverage the Studio framework to manage... the delivery of ongoing innovation and enhancements to focus Products
Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
Take accountability for the delivery of key product enhancements and partner with Guild members to deliver (e.g. CX&D, Product Management – Technical)
Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management
Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
Actively partner with the Guilds to create best practices within the Program with a focus on driving continuous improvement in the Program’s operating model and make proposals to Program leadership on enhancement opportunities
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
Demonstrate and drive Mastercard Way behaviours through their behaviour, (e.g. customer and stakeholder interactions)


About You:


Proven expertise in payments industry, specifically Acceptance with deep understanding of Merchants, Acquirers and other players in the acceptance ecosystem
Demonstrated ability to develop and deliver products and solutions for customer needs
Ability to influence people at multiple levels and navigate a global, decentralized organization
Ability to successfully execute in a dynamic environment across multiple functional disciplines
Fully embraces digital world and understands its importance for future growth
Skilled at building and maintaining strong, productive working relationships with internal stakeholders and external customers
Self-starter with Initiative, passion and agility
Bachelor’s degree required, MBA or advanced degree preferred


Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. more

Overview


The Customer Solutions Center is a new structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers... by tapping into Mastercard’s extensive toolbox of products and services offerings.
Products and Solutions support the Customer Solution Center Lead & Solution Architects to bring together existing MA capabilities, products and solutions in a holistic, bundled way to customers.
They also act as an expert for their products/solutions portfolio in their geography, to drive market enablement and support sales as well as acting as key interface with regional product teams to ensure an effective feedback loop.
Products and Solutions report to the Customer Solution Center Lead + regional function team (e.g. regional Digital Consumer Lead).


Key Responsibilities


Act as an expert for their geography/solution portfolio:
Bring their deep knowledge of digital products, services or platform capabilities to a solution-selling environment
Accountable for having a deep understanding of the digital product, service or platform. This includes driving Mastercard Tokenisation, Click 2 Pay, Passkey, xPays, QR and contactless capabilities in the market.
Provide visibility to the CSCL and SA on latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities
Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard’s products and solutions
Support CSC value proposition development and sale:
Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition
Coordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end digital value proposition
Provide their expertise and deep knowledge of product implementation and success with clients during solution selling process (upon the request of the CSCL or AM/BD)
Drive localization, market enablement and support sales:
Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensuring market readiness
Supporting AM’s in their market to optimize what we have today e.g. providing expert advice/ guidance on prepaid penetration for an existing relationship
Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support


Knowledge and best practice sharing:


Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA
Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts


All about you


Deep technical expertise in assigned product, service or platform capability
Ability to collaborate and work on internal squads created to develop end-to-end solutions for clients with multiple MA capabilities i.e. products, services or platforms
Clear ability to problem solve and understand relationship with the client’s needs
Ability to communicate with and build relationship with client counterparts when requested by account managers or business development managers
Strong communication skills more

Reporting to the Head, Brand, the Lead, Brand and Content will oversee the implementation of the brand and content strategy and tell a compelling brand story with corresponding visuals and messaging. The role also develops a dissemination strategy to build awareness of the Foundation’s work and impact across the Foundation and with relevant internal and external stakeholders.
WAYS YOU CAN... CONTRIBUTE 

Develop and implement an enterprise-wide content strategy aligned with short-term and long-term organizational goals and brand positioning.
Oversee brand identity with the Brand Agency, ensuring consistency across all touchpoints, including digital, print, and social media.
Create and manage a content calendar that supports brand objectives, engaging target audiences.
Oversee high-quality content production, including articles, blog posts, social media, whitepapers, and marketing collateral, while collaborating with internal teams and external partners.
Ensure audience insights drive editorial and content decisions, keeping current with digital, social media, and content trends.
Manage the production of signature Foundation publications, including updates to core corporate materials and writing the annual report and sustainability report.
Identify and proactively manage storytelling opportunities, ensuring alignment with the Program Communications and Policy & Thought Leadership teams across the organization.
Manage vendors like photographers, videographers, writers, editors, and graphic designers, ensuring the development and management of brand assets, style guides, and brand guidelines.
Conduct market research to identify trends and opportunities for brand growth, analyzing content performance metrics to optimize engagement and ROI.
Plan and execute integrated marketing campaigns to drive brand awareness and retention, working with creative and media teams for campaign development and deployment.
Lead content development processes, workflows, and governance across all digital channels, collaborating with teams like Policy & Thought Leadership, Events and Stakeholder Engagement, and Executive Communications.
Lead the measurement framework initiative across the Public Affairs and Communications (PAC) team.
Ensure compliance with copyright and data protection laws.
Lead and mentor a team of agencies and brand specialists, fostering collaboration and cross-functional teamwork.

WHO YOU ARE

Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or a related field.
Minimum of 10 years' experience in brand management, content strategy, or a related role with proven success.
Strong understanding of brand development, content marketing, digital media, and brand design principles, including experience rolling out Brand Identity projects.
Exceptional writing, editing, and communication skills, with complex information experience.
Proficient in content management systems (CMS), social media platforms, and analytics tools.
Experience developing content across physical and digital channels, including video, editorial, and graphic design.
Strategic thinker focused on the big picture, able to manage multiple projects simultaneously in a fast-paced environment.
Analytical mindset with strong problem-solving skills, attention to detail, and ability to meet deadlines under pressure.
Demonstrated leadership and team management skills, with the ability to inspire and collaborate with others.
Flexible, adaptable, self-motivated, and detail-oriented, with the ability to execute a range of duties and manage changing priorities.
Strong verbal, written, and presentation skills, communicating effectively across cultures.
Professional maturity, emotional intelligence, cultural sensitivity, and integrity aligned with the Foundation’s values. more

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Primary Responsibilities

Leading sales of the solutions to proactively establish and own the customer pipeline to achieve the anticipated growth rates and manage the successful implementation there-of leveraging the broader Mastercard support teams. Includes - manage and build key relationships in partnerships that enable the digital agenda / strategy (see KPI’s)
Accountability of the digital market development strategies that drive / achieve sales, revenue and profit objectives for digital e.g. Driving incremental digital transaction volumes, QR, Tokenization, new digital categories like bill payments and related digital solutions with a specific customer focus on fintechs, retailers/merchants, issuers and acquirers. Own key fintech partnerships (mono market) that drive the digital evolution / plans (5 year Strategy) including new solution enablement with these e.g. open banking, A2A etc
Proactively identify new business opportunities with traditional and/or non-traditional partners/segments/channels and expansion of new business development with existing partners, e.g. Whats App payments leveraging QR. Build the digital pipeline wrt new solutions, markets and customers, e.g. open banking and A2A.
Supporting Responsibilities
Provide solutions subject matter expertise and be the voice of digital (e.g. at digital indaba’s, conferences, seminars, customer sessions, PASA etc)
Work cross-functionally under the umbrella of the South Africa Strategy by collaborating with Customer Account Managers, Business Developers and Product Owners to drive solution set implementation plans, identify sales leads, prioritize initiatives, develop propositions and close sales opportunities.
Lead the sales effort, prioritizing, coordinating and developing the opportunity pipeline and business cases whilst leveraging all available resources and ensuring effective project implementation and coordination with; the business development and product teams (to develop the opportunity),
Proactively highlighting, in collaboration with broader SA team, new product innovation opportunities emerging from discussions with acquirers, PSPs, fintechs and merchants. Assist broader cross functional team to develop new innovation solutions from inception to commercialisation, working with account, product and customer delivery teams. e.g. new solutions such as Whats App payments) and Customer Delivery (to ensure new implementation needs are fully planned and met).
Work closely with issuers, merchants and acquirers on solution implementation and revenue realization. Initial projects will include the implementation of QR with key acquirer and merchant partners – ensuring the scale of transactions to support digital targets
Own and drive transaction volumes with issuers and third party customers to scale e-commerce and other all digital categories
Actively participate in the sales planning process within Core Sales and Product teams, e.g. Government ecosystems.
Ownership of - Develop, coordinate and deliver proposals and project implementation plans for identified opportunities.
Ownership of - Develop financial modelling and business cases for identified opportunities, as well as coordinate contract development with Legal.
While expert in fintech, strong knowledge of South Africa ecosystem, able to understand connections between different types of customers (banks, fintechs, retailers, telcos, etc..) and identify opportunities

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. more

Role

Deliver against targets for existing accounts and/or contribute to MasterCard deal bids.
Capture senior and mid-level clients implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
Contribute to formal and informal... pitches, from storyboarding through face-to-face presentation
Create succinct, persuasive written materials tailored to the level of the audience
Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs
Leverage deep knowledge of all the MasterCard Advisors capabilities and how they fit together to offer new innovative solutions

All About You

Education Needed
Undergraduate degree required
MBA or relevant post graduate degree recommended

Experience and Skills Needed

Experience in management consulting firms and in relevant industry
Knowledge of payments market, trends and opportunities
Demonstrates the ability to initiate, develop, and close a sale
Excellent verbal and written communication skills
Excellent analytical skills, including ability to frame the customer s opportunity in financial terms (i.e. value quantification)
Ability to think from the perspective of the customer
Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal
Ability to multi-task in a fast-paced, deadline-driven environment
Advanced Word, Excel and PowerPoint skills
Proficiency in written and verbal English

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. more

Role
We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Principal, you will be at the frontline of... generating excitement and demand for our unique solutions and forming successful lasting partnerships within Retail & Commerce segment, which includes Retailers, Telco’s, Digital Players, Airlines and Fintech’s.

Own and manage business development activities for Data & Services within Retail & Commerce segment in Africa division with direct revenue and sales responsibilities.
Refine the value proposition of new and existing D&S capabilities to meet the needs of executives within Retail & Commerce segment
Serve as the face of Mastercard Data & Services to senior level client stakeholders, including C-Suite Executives.
Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues to Mastercard.
Drive coordination within Demand Generation, Marketing, Specialist Sales teams across D&S business lines and value propositions, focused on the above defined client vertical.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
Partner with the Mastercard Account Leadership team to develop a plan to support their strategic imperatives for target accounts.
Work closely with Advisors Client Services teams for an effective joint go to market and to ensure best-in-class value delivery.
Collaborate closely with other team members and bring an innovative and creative mindset to partnering with clients.
Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.
Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).

All About You

10+ years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services in relevant industries (Retail, Telco, Digital, Travel, and Fintech)
Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.
Ability to own and drive end-to-end sales from initial prospecting through signed contract.
Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.
Excellent at building relationships through networking and outbound prospecting.
Collaborative attitude with an understanding of how to win as a team.
Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.
Advanced analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification)
Bold, energetic, proactive, self-driven, never give up attitude and creative
Bachelor’s degree minimum.
MBA or relevant post graduate degree recommended
Proficiency in written and verbal English.
Advanced Word, Excel and PowerPoint skills

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. more

Role

As Manager, Software Engineering you will manage a scrum team building commercial Java-based, distributed, highly available applications.

In This Role, You Will

Lead and guide an agile team to deliver software that meets business objectives
Oversee effective development and delivery of software solutions
Collaborate with the Product Owners, Business/Tech Operations, and other... stakeholders
Drive positive change within systems/process to optimally deliver on commitments
Communication of status/progress to product teams/customers/senior management
Understands the big picture and end-to-end logical architecture of systems in ownership areas
Provide feedback and suggestions on areas to improve
Demonstrate active learning and sharing of software practices
Research alternative technical solutions to meet changing business needs.

Skills

Experience with managing agile development teams
Great communicator with proven experience in collaborating with business stakeholders
Passionate about software development and comfortable in a fluid environment.
Proficiency with Java JDK 8 or greater.
Knowledge of Tomcat, Spring, Spring Boot, Shell Scripting, JSON.
Proficiency in Junit or other automated unit testing frameworks.
Experience With Docker, Kubernetes Or Other Container Orchestration Solutions.
Experience with a UI framework such as Angular.
Knowledge of CI/CD principles and tools such as Jenkins, Gradle, Maven.
Knowledge of Source Control Management and working with code in a multi-developer environment.
Knowledge of or passion for mobile application development would also be an advantage
Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT)
Understands the use of basic design patterns (e.g., factory, adaptor, singleton, composite, observer, strategy, inversion of control)

Other

Excellent communication (verbal and written) and strong collaboration skills.
Show initiative and demonstrate a willingness to take on challenging opportunities.
Passionate about code quality and coding best practices.
Highly motivated and a strong team-player.
Corporate Security Responsibility more

Role

This Role Involves Working With a Team Of Talented Developers To Develop High Performance Java Based Solutions. In This Role, You Will Be Responsible For:

Work as part of an agile team.
Deliver assigned work seeking guidance from experienced team members
Work closely with technical leads and other developers to define solutions.
Understands the big picture and end-to-end logical... architecture of systems in ownership areas
Provide feedback and suggestions on areas to improve
Demonstrate active learning and sharing of software practices
Research alternative technical solutions to meet changing business needs.

Skills

At least 2 - 3 years of experience working in a similar position
Passionate about software development and comfortable in a fluid environment.
Proficiency with Java JDK 8 or greater.
Knowledge of Tomcat, Spring, Spring Boot, Shell Scripting, JSON.
Proficiency in Junit or other automated unit testing frameworks.
Experience With Docker, Kubernetes Or Other Container Orchestration Solutions.
Experience with a UI framework such as Angular.
Knowledge of CI/CD principles and tools such as Jenkins, Gradle, Maven.
Knowledge of Source Control Management and working with code in a multi-developer environment.
Knowledge of or passion for mobile application development would also be an advantage
Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT)
Understands the use of basic design patterns (e.g., factory, adaptor, singleton, composite, observer, strategy, inversion of control)

Other

Excellent communication (verbal and written) and strong collaboration skills.
Show initiative and demonstrate a willingness to take on challenging opportunities.
Passionate about code quality and coding best practices.
Highly motivated and a strong team-player. more

Role

This role involves working with a team of talented developers to develop high performance Java based solutions. In this role, you will:

Work as part of an agile team.
Deliver assigned work
Work closely with technical leads and other developers to define solutions.
Understand the big picture and end-to-end logical architecture of systems in ownership areas
Provide feedback and... suggestions on areas to improve
Demonstrate active learning and sharing of software practices
Research alternative technical solutions to meet changing business needs.

Skills

At least 4 - 6 years of experience in software engineering preferred
Passionate about software development and comfortable in a fluid environment.
Proficiency with Java JDK 8 or greater.
Knowledge of Tomcat, Spring, Spring Boot, Shell Scripting, JSON.
Proficiency in Junit or other automated unit testing frameworks.
Experience With Docker, Kubernetes Or Other Container Orchestration Solutions.
Experience with a UI framework such as Angular.
Knowledge of CI/CD principles and tools such as Jenkins, Gradle, Maven.
Knowledge of Source Control Management and working with code in a multi-developer environment.
Knowledge of or passion for mobile application development would also be an advantage
Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT)
Understands the use of basic design patterns (e.g., factory, adaptor, singleton, composite, observer, strategy, inversion of control)

Other

Excellent communication (verbal and written) and strong collaboration skills.
Show initiative and demonstrate a willingness to take on challenging opportunities.
Passionate about code quality and coding best practices.
Highly motivated and a strong team-player. more

Role

This role involves working with a team of talented developers to develop high performance Java based solutions. In this role, you will:

Work as part of an agile team.
Deliver assigned work
Work closely with technical leads and other developers to define solutions.
Understand the big picture and end-to-end logical architecture of systems in ownership areas
Provide feedback and... suggestions on areas to improve
Demonstrate active learning and sharing of software practices
Research alternative technical solutions to meet changing business needs.

Skills

At least 4 - 6 years of experience in software engineering preferred
Passionate about software development and comfortable in a fluid environment.
Proficiency with Java JDK 8 or greater.
Knowledge of Tomcat, Spring, Spring Boot, Shell Scripting, JSON.
Proficiency in Junit or other automated unit testing frameworks.
Experience With Docker, Kubernetes Or Other Container Orchestration Solutions.
Experience with a UI framework such as Angular.
Knowledge of CI/CD principles and tools such as Jenkins, Gradle, Maven.
Knowledge of Source Control Management and working with code in a multi-developer environment.
Knowledge of or passion for mobile application development would also be an advantage
Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT)
Understands the use of basic design patterns (e.g., factory, adaptor, singleton, composite, observer, strategy, inversion of control)

Other

Excellent communication (verbal and written) and strong collaboration skills.
Show initiative and demonstrate a willingness to take on challenging opportunities.
Passionate about code quality and coding best practices.
Highly motivated and a strong team-player. more

Role

This Role Involves Working With a Team Of Talented Developers To Develop High Performance Java Based Solutions. In This Role, You Will Be Responsible For:

Work as part of an agile team.
Deliver assigned work seeking guidance from experienced team members
Work closely with technical leads and other developers to define solutions.
Understands the big picture and end-to-end logical... architecture of systems in ownership areas
Provide feedback and suggestions on areas to improve
Demonstrate active learning and sharing of software practices
Research alternative technical solutions to meet changing business needs.

Skills

At least 2 - 3 years of experience working in a similar position
Passionate about software development and comfortable in a fluid environment.
Proficiency with Java JDK 8 or greater.
Knowledge of Tomcat, Spring, Spring Boot, Shell Scripting, JSON.
Proficiency in Junit or other automated unit testing frameworks.
Experience With Docker, Kubernetes Or Other Container Orchestration Solutions.
Experience with a UI framework such as Angular.
Knowledge of CI/CD principles and tools such as Jenkins, Gradle, Maven.
Knowledge of Source Control Management and working with code in a multi-developer environment.
Knowledge of or passion for mobile application development would also be an advantage
Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT)
Understands the use of basic design patterns (e.g., factory, adaptor, singleton, composite, observer, strategy, inversion of control)

Other

Excellent communication (verbal and written) and strong collaboration skills.
Show initiative and demonstrate a willingness to take on challenging opportunities.
Passionate about code quality and coding best practices.
Highly motivated and a strong team-player. more

Title And Summary

Manager, Technology Account Management - Ethiopia, Somalia and Sudan

Overview

Responsible for all aspects of the technology and operational relationship with the customer
Acts as a dedicated resource for key customers
Establishes working relationships with internal delivery teams, customer support teams and customer contacts
Helps identify business opportunities... through understanding of the customer’s technology infrastructure
Partners with customers to develop annual business plans and conducts quarterly operational reviews

Role

Engage Account Mangers as part of Account Planning, coordinate and integrate annual and ad hoc business planning with customer and internal partners to prioritize strategic, mutually shared objectives.
Build solid relationships with internal cross-functional partners, ensuring customer and market needs are being communicated and being met
Identify and deliver against customer and Mastercard corporate objectives, opportunities, and commitments.
Lead customers through the transition from sale to implementation; clarify project scope and customer readiness to implement during project initiation and ensure internal stakeholders are clear on products/services implementation requirements with customers
Monitor post-implementation customer service quality, providing Voice of Customer feedback to improve quality
Provide Voice of Customer input into proposed product development initiatives, in addition to potential rule changes
Build, grow, and manage operational and technical relationships with Customers
Leverage market, customer, operational, technology expertise to provide key inputs into solution design of key initiatives and market level opportunities
Act as escalation point during implementation of customer implementation projects to ensure customers’ and MasterCard’s needs are met.
Grow and manage close strong working relationships with customer's executive and decision-making-level contacts.
Develop and maintain strong working relationships with key vendors in areas such as payments processing, network infrastructure and digital technology
Identify customer needs and communicate operational enhancements to relevant internal stakeholders
Act as Trainer to deliver our Mastercard Academy content to customers
Guides customers to ensure their compliance with all Mastercard technology enhancements and mandates
Identify opportunities to optimize Mastercard and customer revenue by utilizing existing technology capabilities, services or through innovation and development of new capabilities & ecosystems
Leverage relationships with customers and vendors to identify sales leads and share such opportunities with Account Managers and Business Development teams/Expert Sales

All About You

Ability to work effectively across all segments of Mastercard and customers’ organization.
Extensive knowledge and demonstrable application of customer service principles and financial industry/banking operations and business practices.
Ability to grasp technology details and translate them into solutions and/or to address business opportunities.
Extensive knowledge of credit and debit card operations (issuing, acquiring, and processing) with emphasis on authorizations, clearing, settlement and fraud and risk management.
Project management and implementation skills preferred
Technology and operations related skills required
Interpersonal and negotiation skills required.
Strong analytical/problem solving and planning skills.
Articulate and creative, adept at delivering presentation to executive level audiences.
Must possess solid knowledge of business drivers, technology solutions and players, best practices employed across all stakeholders, Mastercard products & rules, and competitor solutions, and regulatory implications
Competent to analyze business needs and develop a course of action that effectively integrates technical components and business components and organize a solution process that includes appropriate cross-organizational participation yielding quantifiable results for Mastercard and customers. more