Manulife John Hancock is seeking a dynamic and strategic leader to join our team as Strategic Partner Director, National TPA Channel.  In this role, you will strengthen partnerships with key Third Party Administrator (TPA) firms, passionate about driving revenue growth, improving client retention, and enhancing operational efficiency and service experience across our block of unbundled retirement... plan clients. The ideal candidate will advocate for TPA interests in internal initiatives and workgroups, while also delivering compelling presentations to both internal stakeholders and external partners.  You’ll play a pivotal role in shaping and executing our TPA strategy, positioning Manulife John Hancock as the Partner of Choice in the retirement plan industry.
Key Responsibilities:
- Strategic Leadership: Develop and execute a comprehensive sales strategy to grow business with strategic TPA partners.

- Partnership Development: Collaborate with TPA Channel Directors to build joint business plans that drive mutual growth and success.

- Cross-Functional Collaboration: Work closely with internal sales teams and business units to align efforts and maximize partner engagement.

- Brand Advocacy: Elevate the Manulife John Hancock brand within the TPA ecosystem and serve as the primary liaison for assigned firms.

- Industry Engagement: Represent the company at industry events and conferences, ensuring strong visibility and thought leadership.

- Product & Market Expertise: Keep TPA partners informed about new products, services, and value propositions. Stay current on industry trends and regulatory changes.

- Internal Influence: Advocate for TPA needs across internal initiatives and workgroups, ensuring alignment with strategic goals.

- Performance Reporting: Provide regular updates to the Head of Strategic Partnerships, tracking progress against KPIs and strategic objectives.



Qualifications:
- Experience: Minimum of 8 years in strategic business development within the retirement plan industry, passionate about developing TPA relationships and/or working in a large TPA firm.

- Licensing: Series 6 and 63 licenses (or ability to obtain within 6 months of hire).

- Technical Knowledge: Strong understanding of ERISA regulations and retirement plan design.

- Communication Skills: Exceptional written and verbal communication skills, with confidence in both public speaking and one-on-one settings.

- Organizational Agility: Proven ability to manage multiple priorities in a fast-paced, dynamic environment.



When you join our team:
- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see



#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.


Working Arrangement
Remote

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.


Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.



Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency


Company: John Hancock Life Insurance Company (U.S.A.) more

The Head of Digital Marketing will lead the development and execution of digital solutions that enhance our marketing capabilities and drive business growth. This role will oversee digital properties, marketing technology (martech), and digital innovation initiatives, ensuring alignment with the company's strategic objectives and customer-centric approach.

Position Responsibilities:...

Enabling Business Strategy with Digital Innovation:
- Develop and implement comprehensive digital solutions and innovations that align with the company's growth goals and business objectives.
- Collaborate with cross-functional teams to integrate digital tools and solutions into broader marketing and business strategies.


Leadership and Management:
- Lead and mentor a team of digital marketing colleagues, fostering a culture of innovation and continuous improvement.
- Provide strategic direction and oversight for digital properties, ensuring they deliver exceptional user experiences and meet business objectives.


Martech and Digital Innovation:
- Oversee the selection, implementation, and optimization of marketing technology solutions to enhance marketing effectiveness and efficiency.
- Drive digital innovation by identifying emerging trends and technologies, and developing initiatives that leverage these opportunities to enhance customer engagement and business performance.


Performance Measurement and Optimization:
-  Establish key performance indicators (KPIs) and metrics to measure the success of digital initiatives and drive continuous improvement.
-  Analyze data and insights to inform decision-making and optimize digital strategies.


Stakeholder Collaboration:
- Work closely with internal stakeholders, including IT, Sales, and Product teams, to ensure alignment and integration of digital strategies across the organization.
- Engage with external partners and vendors to enhance digital capabilities and drive innovation.


Required Qualifications:
- Bachelor's degree in Marketing, Business, or a related field; MBA or advanced degree preferred.
- Experience in the insurance industry, or financial services.
- Proven experience in digital marketing, martech, and innovation, with a track record of leading successful digital initiatives. Preferred: experience with Adobe suite of products (Marketo, Adobe AEM, Adobe CDP).
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
- Excellent strategic thinking and problem-solving skills, with the ability to translate complex concepts into actionable strategies.
- Strong analytical skills, with experience in data-driven decision-making and performance optimization.
- Excellent communication and collaboration skills, with the ability to build relationships with stakeholders at all levels.
- Leverage AI and agentic AI technologies to enhance decision-making processes, automate routine tasks, and drive innovation, ensuring alignment with company goals and compliance with Responsible AI Principles.
- This role may require occasional travel to attend industry events and meet with partners.


Competencies:
- Strategic Vision: Ability to develop and articulate a clear vision for digital innovation and strategy.
- Customer Focus: Commitment to delivering exceptional customer experiences through digital channels.
- Innovation: Passion for exploring new ideas and technologies to drive business growth.
- Results Orientation: Focus on achieving measurable outcomes and driving continuous improvement.


When you join our team:
- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.



About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.


Referenced Salary Location
Boston, Massachusetts
Working Arrangement
Hybrid
Salary range is expected to be between
$152,900.00 USD - $283,800.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.


Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.



Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency


Company: John Hancock Life Insurance Company (U.S.A.) more